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Malmaison Dundee

4.0 star property

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Photo gallery for Malmaison Dundee

Reception
Daily full breakfast (GBP 23 per person)
Desk, blackout drapes, iron/ironing board, free WiFi
Bar (on property)
Suite | Living area | TV

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Bar
  • 24/7 front desk
  • Room service

Explore the area

Map
44 Whitehall Crescent, Dundee, Scotland, DD1 4AY
  • City Square
    ‪3 min walk‬
  • V&A Dundee
    ‪3 min walk‬
  • University of Dundee
    ‪6 min walk‬
  • Dundee (DND)
    ‪5 min drive‬

Room options

View all photos for Club Double

Club Double | Desk, blackout drapes, iron/ironing board, free WiFi

Club Double

  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Signature Suite

Signature Suite | Desk, blackout drapes, iron/ironing board, free WiFi

Signature Suite

  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Club Twin

Club Twin | Desk, blackout drapes, iron/ironing board, free WiFi

Club Twin

  • 194 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite

Suite | Desk, blackout drapes, iron/ironing board, free WiFi

Suite

  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room | Desk, blackout drapes, iron/ironing board, free WiFi

Standard Double Room

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | Desk, blackout drapes, iron/ironing board, free WiFi

Standard Twin Room

  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Cosy Double

Cosy Double | Desk, blackout drapes, iron/ironing board, free WiFi

Cosy Double

  • 193 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite | Desk, blackout drapes, iron/ironing board, free WiFi

Junior Suite

  • 291 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Malmaison Dundee

4-star Dundee hotel with restaurant
Along with a restaurant, this smoke-free hotel has a bar/lounge and 24-hour room service. WiFi in public areas is free. Other amenities include conference space, concierge services, and dry cleaning.
Malmaison Dundee offers 91 air-conditioned accommodations with coffee/tea makers and hair dryers. Digital television is provided. Bathrooms include bathtubs or showers and complimentary toiletries.

This Dundee hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This eco-certified hotel also offers tour/ticket assistance, concierge services, and dry cleaning/laundry services.

Malmaison Dundee is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 7 AM and 10 AM and on weekends between 8 AM and 11:00 AM.
Chez Mal Brasserie - This restaurant serves dinner only.
Malbar - Onsite bar. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (GBP 22 per day)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 23 for adults and GBP 12 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Chez Mal Brasserie
  • Malbar

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Built in 2014
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: GBP 15

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 30.0 per day

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 23 for adults and GBP 12 for children
  • Nearby parking fee: GBP 22 per day(1312 ft away; open 24 hours)
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: GBP 15 (subject to availability)
  • Rollaway bed fee: GBP 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Google Pay, Apple Pay, and Amazon Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Dundee Malmaison
Malmaison Dundee
Malmaison Hotel Dundee
Malmaison Dundee Scotland
Malmaison Dundee Hotel
Malmaison Dundee Hotel
Malmaison Dundee Dundee
Malmaison Dundee Scotland
Malmaison Dundee Hotel Dundee

Malmaison Dundee Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 527 out of 1001 reviews
Rating 8 - Good. 289 out of 1001 reviews
Rating 6 - Okay. 110 out of 1001 reviews
Rating 4 - Poor. 51 out of 1001 reviews
Rating 2 - Terrible. 24 out of 1001 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Scott

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

liz

Disliked: Staff & service, property conditions & facilities, room comfort

2nd visit not the best

On arrival greeted well and check in seamless. Lift to room was in need of some tlc. The room was initially ok without doing a four in a bed style check. On returning in the evening when i went for s shower the complementary body wash had been topped up with water not what you'd expect at all. During the night the lights within the wardrobe kept going on and off the bulbs making odd buzzing sounds. I did report this on leaving but the room attendant didnt appear to understand me. The room was exttemely hot during the night with the bed not particularly comfortable. Breakfast was a disaster. Waited 20 mins between being seated and ordering. Food was average, however the coffee/ tea machine was broken so waiting staff were making drinks. We ordered when food arrived half an hour later we had to ask again. With only 2 staff and a girl.who appeared to be of a higher position (who did nothing to help) it was a big ask.
Stayed 1 night in Feb 2025

4/10 Poor

russell

Stayed 2 nights in Feb 2025

8/10 Good

Adam

Stayed 1 night in Feb 2025

10/10 Excellent

Maisie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic

Fantastic
Stayed 1 night in Feb 2025

10/10 Excellent

Forbes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The team made us feel special from the moment we arrived until the moment we left. Wonderful experience, will definitely be back and Dundee turned out to be a real surprise, a hidden treasure with lots of things to see and do.
Stayed 1 night in Feb 2025

8/10 Good

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Scott

Stayed 1 night in Jan 2025

10/10 Excellent

Philippa

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Joanna

Traveled with group
Liked: Staff & service
Disliked: Cleanliness
Property feels tired and in need of a refresh. The room could have been cleaner and in a better condition. Overall low value for money given the condition of the facilities. Great location through.
Stayed 2 nights in Jan 2025

6/10 Okay

Nick

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Kimberley

Stayed 1 night in Jan 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, room comfort
A great stay!
Stayed 1 night in Jan 2025

8/10 Good

Bruce

Liked: Staff & service, property conditions & facilities, room comfort

Taking your dog costs a fortune

The stay was great. Centrally located for everything. Staff were also incredibly helpful. Very good value for money. However, charging £25/night for one small dog (stayed two nights) cannot be justified in my opinion. There is no way the room would be deep cleaned and it cost that much. The room was left as clean as we found it. This charge needs to be looked at by HQ. If rooms are classed as dog friendly then there should be no additional charges.
Stayed 2 nights in Jan 2025

10/10 Excellent

Samuel

Stayed 1 night in Dec 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dundee - midweek break

Great hotel with very friendly staff… situated 2 mins from railway station and ideal for V&A and Discovery Point.
Stayed 2 nights in Jan 2025

8/10 Good

Alish

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Gavin

Stayed 1 night in Dec 2024

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Nice room but overpriced and rude staff

When we checked in, I was informed that I had to pay a £50 'preauthorisation' fee on top of what I'd already paid for the room. This was never mentioned on hotels.com when i booked and the property never contacted me to inform me of the charge. Luckily, i had no direct debits during my stay but i would advise other people to plan accordingly if youre choosing to stay. That evening, we decided to go to the hotel restaurant because it looked nice and they were advertising a wine and salmon deal. Portions were so ridiculously small, we had to order takeaway afterwards because we were still hungry. With added service charge, the bill came to nearly 50 pounds for both of us despite our only food consisting of the salmon and a small glass of wine. When we checked out the next day, I asked again about the £50 that had been taken from my account. It was a different receptionist on and she was very rude when I raised concern about the money. When i asked when id get it back, she said 'nothing's instant' and that the fact I hadn't been informed about it was my fault for not calling ahead. The irony that my money had instantly been taken at check-in was not lost on me. Every staff member we interacted with during our stay apart from the initial receptionist had a very curt and flippant attitude as if our money was worth less than their usual clientele. Unless youve got a silver spoon up your backside, I wouldn't recommend this place.
Stayed 1 night in Jan 2025

10/10 Excellent

Sally

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

James

Stayed 2 nights in Dec 2024