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Best Western Plus Dunfermline Crossford Keavil House Hotel

4.0 star property

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Photo gallery for Best Western Plus Dunfermline Crossford Keavil House Hotel

Indoor pool, sun loungers
Exterior
Indoor wedding
Room amenity
Aerial view

Reviews

8.4 out of 10
Very good

Popular amenities

$78
includes taxes & fees
Dec 14 - Dec 15

Explore the area

View in a map
Crossford, Dunfermline, Scotland, KY12 8NN
  • Place, Dunfermline Golf Club
    ‪6 min walk‬
  • Place, Knockhill Racing Circuit
    ‪14 min drive‬
  • Place, Edinburgh Castle
    ‪33 min drive‬
  • Airport, Edinburgh (EDI)
    ‪23 min drive‬

Room options

View all photos for Comfort Room, 2 Twin Beds, Non Smoking

In-room safe, desk, soundproofing, iron/ironing board

Comfort Room, 2 Twin Beds, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 2 Twin Beds, Non Smoking

Executive Room, 2 Twin Beds, Non Smoking | In-room safe, desk, soundproofing, iron/ironing board

Executive Room, 2 Twin Beds, Non Smoking

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 1 Double Bed, Non Smoking

Executive Room, 1 Double Bed, Non Smoking | In-room safe, desk, soundproofing, iron/ironing board

Executive Room, 1 Double Bed, Non Smoking

8.6 out of 10
Excellent
(17 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed with Sofa bed (Family)

In-room safe, desk, soundproofing, iron/ironing board

Executive Room, 1 Double Bed with Sofa bed (Family)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Comfort Room, 1 Double Bed, Non Smoking

Comfort Room, 1 Double Bed, Non Smoking | In-room safe, desk, soundproofing, iron/ironing board

Comfort Room, 1 Double Bed, Non Smoking

8.6 out of 10
Excellent
(29 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed, Non Smoking (Four Poster Bed)

Superior Room, 1 Double Bed, Non Smoking (Four Poster Bed) | In-room safe, desk, soundproofing, iron/ironing board

Superior Room, 1 Double Bed, Non Smoking (Four Poster Bed)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 Double Bed

Superior Double Room

  • Sleeps 2

Executive Twin Room

  • Sleeps 2

Executive Double Room

  • Sleeps 2

Comfort Standard Twin Room

  • Sleeps 2

Comfort Standard Double Room

  • Sleeps 2

Executive Family Room

  • Sleeps 4

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About this property

Best Western Plus Dunfermline Crossford Keavil House Hotel

4-star hotel in Crossford
This smoke-free hotel features an indoor pool, a restaurant, and a health club. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a sauna, and a coffee shop/cafe are onsite.
Best Western Plus Dunfermline Crossford Keavil House Hotel offers 69 accommodations with safes and coffee/tea makers. Flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Dunfermline hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials.
In addition to a children's pool and an indoor pool, Best Western Plus Dunfermline Crossford Keavil House Hotel provides a health club and a hot tub. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This 4-star property offers access to a business center and 3 meeting rooms. Event facilities measuring 161 square feet (15 square meters) include conference space. This business-friendly hotel also offers a sauna, spa services, and a terrace. Complimentary uncovered self parking is available on site, along with a car charging station.

Best Western Plus Dunfermline Crossford Keavil House Hotel is a smoke-free property.

To-go breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 9:30 AM.
Best Western Plus Dunfermline Crossford Keavil House Hotel has a restaurant on site.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • On-the-go breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 9:30 AM on weekends; GBP 15 for adults and GBP 7.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Children's pool
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 161 square feet of conference space
  • 3 meeting rooms
  • Business center

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Spa

  • 2 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Pool access ramp on site
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from December 3 2025 to January 1 2026 (dates subject to change):
  • Sauna
  • Hot tub
  • Swimming pool
The property is closed between December 23 and December 27.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10.00 per accommodation, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately GBP 15 for adults and GBP 7.5 for children
  • Pet fee: GBP 10.00 per accommodation, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Best Western Plus Keavil House Hotel
Best Western Plus Keavil House Dunfermline
Best Western Plus Keavil House
Best Western Plus Keavil House Hotel Dunfermline
Best Western Plus Crossford Keavil House Hotel
Best Western Plus Dunfermline Crossford Keavil House
Best Western Plus Crossford Keavil House
Best Western Keavil Hotel
Dunfermline Best Western
Best Western Dunfermline
Best Western Plus Dunfermline Crossford Keavil House Hotel Hotel

Best Western Plus Dunfermline Crossford Keavil House Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 325 out of 681 reviews
Rating 8 - Good. 203 out of 681 reviews
Rating 6 - Okay. 90 out of 681 reviews
Rating 4 - Poor. 33 out of 681 reviews
Rating 2 - Terrible. 30 out of 681 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything you would expect from a professionally run hotel. They need to update their room key system but thats a minor detail. Staff were lovely especially the main receptionist i delt with and the young nervous girl in the restaurant
Stayed 2 nights in Sep 2025

6/10 Okay

Denise

Liked: Cleanliness, property conditions & facilities
Appropriately has been maintained and the Room was what we expected it to be
Stayed 1 night in Sep 2025

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities

Tired rooms

Nice pool but standard room needs serious upgrading. Would be ok at a low price.
Stayed 1 night in Aug 2025

8/10 Good

Jeanne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place.
Stayed 1 night in Aug 2025

6/10 Okay

Kelly

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Pricey for what it is

Wasn’t an all bad stay. The First Lady on reception was lovely and really helpful. She was an older Scottish lady with blonde hair who did everything she could to help us. Our first room had the noisiest floor boards (sounds trivial but you literally couldn’t rest your little toe without a horrendous noise. In terms of cleanliness I think they need to hire new cleaners. The dado rail in all corridors were dusty. Our room was very dusty and cobwebby. We moved rooms and the second room the bedding didn’t look like it was fresh I could be wrong but the creases looked like someone had laid in it. By this point after 10 hours driving and one room change already I decided just to sleep in it as I bring a spare pillow case and a blanket anyway. My son is autistic so I didn’t want to make him even more anxious than he already was by suggesting my bedding hadn’t been changed. Was in reach of Edinburgh (about an hour door to door using the park and ride at Halbeath) The family rooms with a shared door access need sound proofing as you can hear everything. I wouldn’t stay here again and would recommend it.
Stayed 2 nights in Aug 2025

4/10 Poor

Chris

Business traveler
Disliked: Property conditions & facilities
Key card stopped working 3 times, no soundproofing in the rooms.
Stayed 2 nights in Aug 2025

8/10 Good

Holly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Concert stop off

Stayed 2 nights in Aug 2025

2/10 Terrible

George

Traveled with family
Disappointed NOT what we expected ! Bathroom floor dusty and spiders web with spider behind door. Window frame filthy and tray with kettle and cups not washed from previous occupants. The whole hotel needs refurbished We could here the person in the room above us snoring in the night The staff were completely inconpitant We are frequent hotel users and we will NEVER use worst great western again.
Stayed 2 nights in Aug 2025

4/10 Poor

Laura

Traveled with group
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities

Out dated and needs cleaned

We arrived che king was at 3 we didn’t get our rooms untill 4 as cleaner was busy got to our room opened bottle of eine in the bathroom tooth pics on floor also dead flys and shower drain disgusting good choice of breakfast but everything cold
Stayed 1 night in Aug 2025

8/10 Good

Stacey

Traveled with group
Liked: Staff & service, room comfort
Stayed in room 22, one light didnt work, a plug socket wasnt secured correctly to the wall, door to the outside grassy area didnt lock correctly. Apart from these little issues it was a lovely stay, the staff were wonderful and helpful and always on hand to help. Would definitely stay here agin.
Stayed 5 nights in Aug 2025

2/10 Terrible

Julie

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
This place could be lovely in so many ways and it’s a beautiful property. The staff is also kind and welcoming. We were really surprised by the state of our room though. We checked in late and realized that both trash cans were full from the previous guests and an unflushed toilet…. We didn’t think it was worth the hassle so we decided to leave it. The next day we also found socks on the chair , brownish-yellow smear on the bedding and used band-aid plastic on the bathroom floor. The bathroom is very humid so our bath towels didn’t dry overnight because the towel warmer doesn’t work. The lady at the front desk was very accommodating and dropped off some new ones. We left before the end of our stay.
Garbage on the floor
Previous guests dirty socks
Smears on sheet
Stayed 3 nights in Aug 2025

10/10 Excellent

Stephen

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was courteous, and the room was nice with a good view.
Stayed 1 night in Aug 2025

4/10 Poor

Gilbert

The room was terribly hot. And it could not be cooled off. A real disappointment.
Stayed 1 night in Aug 2025

10/10 Excellent

Edward

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Hotel

Hotel was wonderful, good price for value. Customer service was superb. Excellent location and atmosphere. Loved it!
Stayed 6 nights in Jul 2025

8/10 Good

Kate

Stayed 1 night in Jun 2025

6/10 Okay

Tom

Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Paul

Stayed 1 night in Jul 2025

10/10 Excellent

KENNETH

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room , staff no complaints at all
Stayed 1 night in Jul 2025

10/10 Excellent

Stuart

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant place, ideal for visiting the historic & majestic cities of Dunfermline & Edinburgh. Rooms were quiet, spacious & comfortable. Staff friendly & helpful. Swimming pool was a much appreciated bonus.
Stayed 3 nights in Jul 2025

10/10 Excellent

Tara

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Unique facility with wonderful staff
Stayed 2 nights in Jul 2025

10/10 Excellent

Darla

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Staff was very helpful and courteous!
Stayed 2 nights in Apr 2025

10/10 Excellent

Derek

Liked: Cleanliness, property conditions & facilities
It was a beautiful place. Their amenities were not very good. But the dining room and food were excellent! A place I'd return to.
Stayed 4 nights in May 2025

6/10 Okay

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel, pool inaccessible!

Pool wasn’t accessible - only reason I booked!
Stayed 1 night in Jul 2025

10/10 Excellent

KENNETH

Stayed 1 night in Jun 2025