Aux Waterzooï

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January 2025

Photo gallery for Aux Waterzooï

Suite | Individually decorated, individually furnished, desk, blackout drapes
Balcony
Exterior
Suite, Terrace | Individually decorated, individually furnished, desk, blackout drapes
Daily continental breakfast (EUR 12 per person)

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Room service
  • Pet friendly
  • 24/7 front desk
  • Housekeeping
  • Breakfast available
  • Free WiFi

Explore the area

Map
82 Quai des Hollandais, Dunkirk, 59140
  • Dunkerque Harbor
    1 min walk
  • Dunkirk Carnival
    3 min walk
  • Dunkerque Belfry
    6 min walk
  • Ostende (OST-Ostend-Bruges Intl.)
    37 min drive

Room options

Suite

  • 323 sq ft
  • Harbor view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Double Room, Bathtub

  • 194 sq ft
  • Harbor view
  • Sleeps 3
  • 1 Double Bed

Standard Double Room, Harbor View

  • 183 sq ft
  • Harbor view
  • Sleeps 3
  • 1 Double Bed

Standard Double Room, Courtyard View

  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

Suite, Terrace

  • 377 sq ft
  • Harbor view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

About this property

Aux Waterzooï

Hotel in Dunkerque Centre
This smoke-free hotel features a restaurant, a 24-hour front desk, and express check-in. WiFi in public areas is free. Additionally, express check-out, a front-desk safe, and multilingual staff are onsite.
Aux Waterzooï offers 10 accommodations with slippers and hair dryers. These individually decorated and furnished accommodations include desks. Flat-screen televisions come with cable channels.

This Dunkirk hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

The hotel offers a restaurant. Wireless Internet access is complimentary. This Dunkirk hotel also offers a terrace, multilingual staff, and express check-in.

Aux Waterzooï is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Aux Waterzooï has a restaurant on site.
Room service is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: EUR 12 for adults and EUR 8 for children
  • A restaurant

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Terrace

Accessibility

  • No elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Room service

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 7:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 15 lbs per pet
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 0.88 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 12 for adults and EUR 8 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and cash

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Aux Waterzooï Hotel Dunkerque
Aux Waterzooï Hotel
Aux Waterzooï Hotel
Aux Waterzooï Dunkirk
Aux Waterzooï Hotel Dunkirk
Aux Waterzooï Dunkirk
Aux Waterzooï Hotel
Aux Waterzooï Hotel Dunkirk

Aux Waterzooï Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 53 out of 102 reviews" "
Rating 8 - Good. 38 out of 102 reviews" "
Rating 6 - Okay. 7 out of 102 reviews" "
Rating 4 - Poor. 2 out of 102 reviews" "
Rating 2 - Terrible. 2 out of 102 reviews" "

9.4/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Stephen

Traveled with partner
Facilities ok. Good bed. Really needs air con on a hot night. No fans either. Access was automated but worked ok. Room was over hotel restaurant so we heard the fan and dishes clanging until it closed. Easy street parking nearby and short walk to town and 15min walk to Dunkirk war museum.
Stayed 1 night in Aug 2024

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, great location
Stayed 4 nights in Aug 2024

4/10 Poor

neil

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The area of hotel seems a hotspot for homeless people which wasn’t great. Noisy having the windows open and people and traffic outside. Very limited breakfast for 15 euros. It was okay Newly refurbished bathroom was nice.
Stayed 1 night in Aug 2024

8/10 Good

William

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2024

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities, room comfort
We Would Book Again.
Excellent location. The room was very comfortable, and the hotel was in good order. The automated check in worked better than expected. Pull the door dont push it as we did. We didnt have breakfast, but the restaurant looked good.
Stayed 1 night in Jun 2024

8/10 Good

Hilary, Louisville

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was really nice. The bed was very comfortable and the room was very clean. The automated check in was a little weird but worked easily; however, not having a desk attendant is problematic if there are issues. We couldn't get our heat or a/c to work, so it was a bit warm in the hotel. It was pretty convenient to walk to things. Overall it was nice, but a little different from a traditional hotel or airbnb.
Stayed 1 night in May 2024

8/10 Good

Paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent overnight stay
An excellent choice for an overnight stay to visit Dunkirk's War Museum the next day. Good choice for breakfast - set us up well for the day with good choice and tasty too. Many thanks
Stayed 1 night in Aug 2023

10/10 Excellent

Martin

Stayed 1 night in May 2023

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022

10/10 Excellent

Jeffrey, ALEXANDRIA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very shocked by this property. I was not expecting much and it was one of the best properties that we have stayed in. We were lucky we came in the morning and they were serving breakfast as I would not have been able to figure out check in otherwise. And the key replacement system did not work for us. But because we came in the morning we were lucky and had people check us in. But back to the main point - our room was wonderful and isnt that what you want
Stayed 1 night in Sep 2022

8/10 Good

Margaret

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
No reception staff but a nice room
Our first impression of this hotel was unfortunately not a good one. We arrived at 4:00. The restaurant was closed and there was an automated system to get our room key. It asked for my last name but would not work on my repeated attempts. I did not have a phone to call anyone. Luckily another new guest arrived and called the hotel co tact for us. They had entered the wrong name and that is why it would not work. We missed going to the museum as we wasted time trying to sort this all out. The room however was very nice, clean and had a nice shower. It was also quiet. There was no room to store our bikes so we had to carry them up the stairs to our room. Would we stay again? Probably not. It’s not a cycle friendly hotel and having no reception does not work well for us.
Stayed 1 night in Sep 2022

10/10 Excellent

Ermes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 1 night in Aug 2022

8/10 Good

kathryn

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was in a great location on the quai. The room was very well-appointed and spacious. The only downside was there was no one to help us in person; check-in was completely automated. There was no indication who to speak to if you needed anything (like toilet paper :)
Stayed 1 night in Jul 2022

8/10 Good

Brenda

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Not the best
Not what I expected. Automated check in which produced your key. No receipt. No front desk except thru resteraunt below, it was closed when we arrived. Air conditioning not working. Nice room. Check out thru restaurant.
Stayed 1 night in Jul 2022

8/10 Good

pascal, hallandale

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2022

8/10 Good

Sally

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean airy room. Quiet street, comfy bed.
Stayed 3 nights in Oct 2021

6/10 Okay

H.J.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Windy
Nice hotel but did not know that there was no permanent reception and or restaurant. The website of the hotel isn't working.
Stayed 3 nights in Oct 2021

8/10 Good

Stefan

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great location, very comfortable bed, loved the enclosed shower. Quiet room (courtyard view), though not much breeze and so the room was quite warm during the day since there was no A/C; opting for a harbor view would like invite a better breeze. Cleanliness could have been improved - the floors had not been swept, as was evident by the dirty floors, which included lots of long hair...
Stayed 1 night in Jul 2020

10/10 Excellent

Vicki, London

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is superb and the beds are so comfortable!
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable bed. Great shower. Cool decor. Handy location.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice rooms and decor, would recommend the harbour view, good rates and easy check in
Stayed 1 night in Oct 2019

8/10 Good

Annick

Liked: Cleanliness, room comfort
Our two nights stay was very pleasant. Excellent location. The room was superb, very clean and very well provided with more items that you could think of! Breakfast was in our view overpriced. We would have liked to be offered a second cup of tea/coffee. Our main issue is that it is an hotel without staff. Upon arrival we could not get access to inside the hotel then to our room (similarly to another gentleman who had arrived a few minutes before us) due to a software problem. The gentleman had already called for help which arrived within a couple of minutes and all was resolved extremely swiftly. However it does make you think why would a hotel not have a reception, when they also run a well thought off restaurant with an excellent menu on the same premises.
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not uncommon in UK and Europe, no elevator (or incomplete service)--be prepared to carry suitcases up stairs. Room was really nice. Great bathroom. Good second floor patio. Good breakfast, but restaurant has limited hours. Staff was helpful and one person spoke English.
Stayed 1 night in Sep 2019

10/10 Excellent

Lawrence

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

10/10 Excellent

Fraser, London

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great little hotel. Very smart decor and nice rooms. Easy checkin and great central location on the water. The restaurant downstairs is also very good and popular with the locals.
Stayed 1 night in May 2019