See all properties

Silken Gran Hotel Durango

4.0 star property

Choose dates to view prices

Photo gallery for Silken Gran Hotel Durango

Seasonal outdoor pool, open 10:00 AM to 9:00 PM, sun loungers
Standard Room, Garden View | Minibar, desk, laptop workspace, iron/ironing board
Lobby lounge
Buffet
Junior Suite, Terrace, Garden View | Minibar, desk, laptop workspace, iron/ironing board

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
The current price is $103
includes taxes & fees
Jun 21 - Jun 22

Explore the area

View in a map
Gasteiz Bidea, 2, Durango, Vizcaya, 48200
  • Place, Santa Maria de Uribarri Church
    ‪6 min walk‬
  • Place, Monolito en memoria a las personas represaliadas por el franquismo por su opción sexual
    ‪10 min walk‬
  • Place, Guggenheim Museum Bilbao
    ‪30 min drive‬
  • Airport, Bilbao (BIO)
    ‪30 min drive‬

Room options

View all photos for Standard Room, Garden View

Minibar, desk, laptop workspace, iron/ironing board

Standard Room, Garden View

8.4 out of 10
Very good
(5 reviews)
  • Garden view
  • 247 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Standard Triple Room

Minibar, desk, laptop workspace, iron/ironing board

Standard Triple Room

10.0 out of 10
Exceptional
(2 reviews)
  • 247 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Silken Club Vista

Minibar, desk, laptop workspace, iron/ironing board

Silken Club Vista

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Standard Room

Minibar, desk, laptop workspace, iron/ironing board

Standard Room

8.0 out of 10
Very good
(8 reviews)
  • 247 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Silken Club

Minibar, desk, laptop workspace, iron/ironing board

Silken Club

8.0 out of 10
Very good
(1 review)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Junior Suite, Terrace, Garden View

Junior Suite, Terrace, Garden View | Minibar, desk, laptop workspace, iron/ironing board

Junior Suite, Terrace, Garden View

  • Garden view
  • 495 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Superior Suite

Superior Suite | Minibar, desk, laptop workspace, iron/ironing board

Superior Suite

  • 560 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room

Deluxe Room | Minibar, desk, laptop workspace, iron/ironing board

Deluxe Room

  • 247 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Room, Garden View

Deluxe Room, Garden View | Minibar, desk, laptop workspace, iron/ironing board

Deluxe Room, Garden View

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Large Twin Beds
  • Free WiFi

View all photos for Deluxe Triple Room

Deluxe Triple Room | Minibar, desk, laptop workspace, iron/ironing board

Deluxe Triple Room

  • 247 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Large Twin Beds
  • Free WiFi

Similar properties

Lobby
Occidental Bilbao
Begoña
  • Pool
  • Spa
  • Free WiFi
  • Restaurant
4.3 out of 5, Excellent, 730 reviews
Occidental Bilbao

About this property

Silken Gran Hotel Durango

4-star Durango hotel with restaurant
A full-service spa, a restaurant, and a health club are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
Silken Gran Hotel Durango offers 68 air-conditioned accommodations with minibars and hair dryers. Satellite television is provided. Bathrooms include bathtubs and complimentary toiletries.

This Durango hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a health club and a seasonal outdoor pool.
Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

In addition to a full-service spa, Silken Gran Hotel Durango features a health club and a seasonal outdoor pool. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.

This business-friendly hotel also offers a terrace, tour/ticket assistance, and a garden. Onsite parking is available (surcharge).

Silken Gran Hotel Durango is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Onsite venue - This restaurant specializes in local and international cuisine.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 20 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 16 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Full-service spa
  • Health club
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference space
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 12:30 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 35.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 16 per person
  • Self parking fee: EUR 20 per night
  • Rollaway bed fee: EUR 35.0 per day
  • Spa fee: EUR 18 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from June 15 to September 15
Pool access available from 10:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the spa

Property is also known as

Gran Durango
Gran Hotel Durango
Gran Hotel Durango
Silken Gran Durango Durango
Silken Gran Hotel Durango Hotel
Silken Gran Hotel Durango Durango
Silken Gran Hotel Durango Hotel Durango

Silken Gran Hotel Durango Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 162 out of 321 reviews
Rating 8 - Good. 105 out of 321 reviews
Rating 6 - Okay. 40 out of 321 reviews
Rating 4 - Poor. 12 out of 321 reviews
Rating 2 - Terrible. 2 out of 321 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff and beautiful hotel
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Dennis

Liked: Cleanliness, amenities, property conditions & facilities
A superb hotel, with friendly and helpful staff. The location is perfect for walking i to Durango.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, all the staff were amazing, no complaints at all
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel Good food Location is good apart from getting back from Bilbao after a footy match
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location to visit the town. Parking secure. Food in restaurant was good staff friendly.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Imogen

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly helpful staff. Beautiful hotel
Stayed 1 night in May 2024
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location nice staff and camino bike stotrage
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We spent 3 nights and really enjoyed both the Hotel and Durango will stay again if sailing from Bilbao.
Stayed 3 nights in Jun 2022
Verified

10/10 Excellent

Stewart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 27 nights in Aug 2025
Verified

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent. Food did not meet expections.
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Sebastien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, great gym. Good options for dinner too. Loved it!
Stayed 2 nights in May 2024
Verified

6/10 Okay

Tysheina

The spa was lovely but misleading on the advertising. It is a separate service you pay to use
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Bettina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a pretty town, relatively close to Bilbao and very close to the old town of Durango. The rooms are a bit dark and not brand new, but quite big and clean. The bed is very comfortable. The pool area is pleasant.
Stayed 2 nights in Aug 2024
Verified

8/10 Good

Frederick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is nice. The restaurant bar makes good drinks. You're about 40 min away from bilbao city center by public transport, but the ride doesn't feel that long.
Stayed 2 nights in Oct 2023
Verified

6/10 Okay

Tom

OK hotel. But not 4 stars yet.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended

Great welcoming team - nothing too hard for them to sort out - enjoyed our stay - wish we had a bit more time to explore the town.
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room had multiple balconies, one with a table for late afternoon wine and cheese. Staff was helpful and friendly, parking was under the building. The included breakfast buffet had ample choices.
Stayed 5 nights in Mar 2023
Verified

8/10 Good

Nishiki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant staff very helpful, thank you Miss Sara. The beer is great, but food is very salty. I stayed 2 days with 3 meals, all of them are salty, so it's not an accident.
Verified

6/10 Okay

JEAN

Liked: Cleanliness
Disliked: Staff & service, room comfort
Nice hotel, but outdoor pool still wasn't open early June and i find this unacceptable :-( Note, the gym is great but not included in your hotel price
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel with pool.

Good sized room, unfortunately over looking a wall at the back but it was very quiet. Lovely swimming pool and good outside area. The food in the restaurant was amazing and if anything the portions were too large! Great food. We had DBB that included a full bottle of wine!
Starter in the hotel restaurant
Hotel
Durango town
Durango town hall
Stayed 2 nights in Aug 2022
Verified

6/10 Okay

Prit

Liked: Cleanliness, staff & service, property conditions & facilities

Maximum 3 stars

This hotel is more like a 3-star hotel as it seems to have quite a few years on the neck. The room was extremely scented, which makes you wonder what smell are they trying to hide. Moreover, the fact that the gym costs to use is very strange. This hotel is to consider if you're exploring the Basque country by car and need somewhere convenient and relative cheap to sleep.
Stayed 1 night in May 2022
Verified

6/10 Okay

Frederick

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Make sure there is no wedding reception

I enjoyed staying at the hotel and there were a number of positives but the overbearing issue was there was a wedding reception which meant every element of the hotel facilities were overstretched so impossible to get service in the lounge, no outdoor seating and secure parking full.
Stayed 1 night in Jun 2022
Verified

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient for an overnight stay

The hotel is centrally located in 10 minutes walking distance to the old town of Durango. We have booked a comfort room. The room was large, equipped with a king size bed, sitting area, fridge, kettle etc. The internet connection in room #124 was reliable. The breakfast was of good quality. There is a very limited choice of restaurants nearby, so I had diner in the hotel restaurant. The steak was of excellent quality, Parking was included in the special rate offered by hotel.com if not charged at 15.- €. Street parking is difficult to find. . On the negative side, there are many stairs to manoeuvre when accessing the hotel. The access to the fitness area is chargeable.
Stayed 1 night in Oct 2023
Verified

6/10 Okay

Alison

Disliked: Cleanliness, property conditions & facilities, room comfort

Over priced. Not 4 star.

First impression of the hotel is wonderful. Lovely garden and lobby. Staff were nice. Rooms are not so nice. Small, very warm, I had the AC on full the entire time.The rooms are in much need of some attention. Lots of chipped paint. The blind was broken for our 4 night stay despite our room being serviced every day. No water in the room. No tea or coffee facilities for guests. €14 a night to use the car park. ( it was €12 when i booked) The gym was €5 each. When you're paying £164 a night room only I feel it was way over priced for the service they provided.
Stayed 4 nights in Jun 2023
Verified

4/10 Poor

Madison

Disliked: Cleanliness, property conditions & facilities
Because of the photos online, we had high expectations for this hotel. What we found was a well kept exterior and design concept but rooms with very dated interior that lacked basic maintenance and upkeep. Our family had a total of three rooms in what appears like the facility's keep or tower. Our room had the following (believe it was 221 - first door at top of stairs): • Worn/Filthy/Stained Carpet • Peeling/Stained Wallpaper • Rotted Baseboards/Trim (See Photos) Note: Family told us their rooms were not much better. Another issue was that our bed which was two twins pushed together kept separating because it was on wheels, not stationary like most are when in this configuration. Although an adequately maintained room would not have been unreasonable at the hotel's rate $182 (this amount did not including parking), it was certainly a waste for the condition of the room. Please know there is not valet or bellman and you may need to take two elevators to get to your second story room. Not everything was bad, highlights were the restaurant/room service staff which were kind, knowledgeable, and prompt. Food was very good!
Stayed 1 night in Aug 2024