Grand Hotel Elizabeth Durango

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Hotel Elizabeth Durango

Reception
Meeting facility
Lobby sitting area
Porch
Exterior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Pet friendly
  • Room service
  • Breakfast included
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
Av. 20 de Noviembre 204, Zona Centro, Durango, DGO, 34000
  • Conde del Valle de Suchil Palace
    8 min walk
  • Durango Cathedral
    8 min walk
  • Plaza de Armas
    8 min walk
  • Durango, Durango (DGO-Guadalupe Victoria Durango Intl.)
    24 min drive

Room options

Executive Plus

  • Sleeps 2
  • 1 King Bed

Executive Double

  • Sleeps 4
  • 2 King Beds

Standard King

  • Sleeps 2
  • 1 King Bed

Executive King

  • Sleeps 2
  • 1 King Bed

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About this property

Grand Hotel Elizabeth Durango

3-star Durango hotel with private yards
This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a rooftop terrace, a 24-hour business center, and a 24-hour front desk are onsite.
Grand Hotel Elizabeth Durango offers 27 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. 50-inch LED televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Durango hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a 24-hour business center and meeting rooms. This business-friendly hotel also offers a rooftop terrace, barbecue grills, and tour/ticket assistance. Complimentary self parking is available on site.

Grand Hotel Elizabeth Durango is a smoke-free property.

A complimentary continental breakfast is served each morning between 7:30 AM and noon.
Grand Hotel Elizabeth Durango has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:30 AM to noon
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • Living room
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 6 floors
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 50-inch LED TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: 3 PM
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from February 29 2024 to January 23 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 300 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 18 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Pet fee: MXN 300 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed

Property is also known as

Grand Hotel Elizabeth
Grand Elizabeth Durango
Elizabeth Durango Durango
Grand Hotel Elizabeth Durango Hotel
Grand Hotel Elizabeth Durango Durango
Grand Hotel Elizabeth Durango Hotel Durango

Grand Hotel Elizabeth Durango Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 69 out of 117 reviews" "
Rating 8 - Good. 26 out of 117 reviews" "
Rating 6 - Okay. 10 out of 117 reviews" "
Rating 4 - Poor. 6 out of 117 reviews" "
Rating 2 - Terrible. 6 out of 117 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Maria

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

2/10 Terrible

Francisco

Stayed 5 nights in May 2023

10/10 Excellent

Alvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

8/10 Good

Reyna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

8/10 Good

fernando

Stayed 1 night in Mar 2023

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 5 nights in Oct 2022

10/10 Excellent

Flori

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is well kept, and what I like the most its clean!!!
Stayed 1 night in Sep 2022

8/10 Good

Yesenia, Rosemont

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself doesn’t look like much from outside but inside it’s clean and well kept, the rooms are also clean and well kept however the bedding needs to be updated and washed more often. Breakfast is great other lunch menu items are OK. service was always very nice. I would stay here again.
Stayed 1 night in May 2022

10/10 Excellent

Angel

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2022

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
No Agus caliente for 3 days
The hotel has a problem with it's hot water system.
Stayed 3 nights in Nov 2021

8/10 Good

Victor

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and excellent location with all stores and historic locations nearby, very friendly staff, just the hot water takes a long time to come out
Stayed 4 nights in Oct 2021

6/10 Okay

Verified traveler

Disliked: Cleanliness
An okay stay for a weekend
It was an okay hotel. We got there and they didn't seem to have our reservation. We paid for an upgraded room, but got the basic room. The bathroom smelled like mildew. The breakfast and the view were great.
Stayed 2 nights in Oct 2021

4/10 Poor

Linda, Oxford MS

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was closed down when we arrived. Somehow Expedia let us make a reservation at a hotel that is out of business. Sad because we liked this hotel very much.
Stayed 1 night in Sep 2020

10/10 Excellent

Sanjuana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in a good location, easy to find and plenty of parking available. The hotel is very clean
Stayed 1 night in Jul 2019

10/10 Excellent

Elvis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good saty
Good stay, just some noice from music out in front of hotel...
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It is very clean and close to downtown. The staff are very friendly. The breakfast was great . We will come back . It meets western standards. We will highly recommend this hotel .
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveler

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice modern hotel, with very comfortable beds. There is free parking and we had a delicious breakfast included. Very well situated on a major commercial street, you can walk to all the attractions. Staff were extremely pleasant, shout out to the parking attendant! We loved Durango, we were here as tourists.
Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2019

6/10 Okay

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Durango visit
Early morning noisy fan. Vanity sink was not draining properly, ceiling in bathroom was falling down. Bathroom was very small and tight. Someone should explain at the front desk about turning on the lights in the room. Front desk person should be friendlier
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location was central to see attractions , staff very helpful and accommodating
Stayed 1 night in Jan 2019

10/10 Excellent

Alonso, Chicago, Illinois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is right by downtown with acces to anything you need. Great staff I travel a lot to this city and I am sure to book again with this hotel. Thanks
Stayed 4 nights in Oct 2018

6/10 Okay

Maria, Memphis TN

Liked: Cleanliness, staff & service
Disliked: Room comfort
Room too small, and you can hear all the noise from the outside busy streets.
Stayed 1 night in Oct 2018

8/10 Good

Antonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellet
the beds are comfortable and spacious, rooms are big and very clean and I love the decoration pictures and furniture all the need to add from United Kingdom is some Beatles pictures very good I will definitely come back here, I miss them already very nice staff
Stayed 7 nights in Sep 2018