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Hotel Grand Elizabeth Durango

4.5 star property

Choose dates to view prices

Photo gallery for Hotel Grand Elizabeth Durango

Restaurant
Front of property
Meeting facility
Heated floors, computer monitors, printers
1 bedroom, in-room safe, individually decorated, individually furnished

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • Breakfast included
  • Parking included
  • Free WiFi
  • 24/7 front desk

Explore the area

Map
204 Av. 20 de Noviembre Zona Centro, Durango, DGO, 34000
  • Durango Cathedral
    ‪10 min walk‬
  • Plaza de Armas
    ‪10 min walk‬
  • Paseo Durango Shopping Center
    ‪3 min drive‬
  • Durango, Durango (DGO-Guadalupe Victoria Durango Intl.)
    ‪19 min drive‬

Room options

View all photos for Executive Single Room

1 bedroom, in-room safe, individually decorated, individually furnished

Executive Single Room

  • Sleeps 1
  • 1 King Bed

View all photos for Business Room, 1 Bedroom

1 bedroom, in-room safe, individually decorated, individually furnished

Business Room, 1 Bedroom

  • 249 sq ft
  • City view
  • Sleeps 27
  • 2 King Beds OR 1 King Bed

View all photos for Family Double Room, City View

1 bedroom, in-room safe, individually decorated, individually furnished

Family Double Room, City View

  • City view
  • Sleeps 2
  • 2 King Beds

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About this property

Hotel Grand Elizabeth Durango

4.5-star Durango hotel with 1 restaurants, connected to a shopping center
A restaurant, a bar/lounge, and a snack bar/deli are available at this hotel. Free continental breakfast is provided, as well as free WiFi in public areas, free valet parking, and a free manager's reception. Additionally, a 24-hour business center, a conference center, and a coffee shop/cafe are onsite. Change of towels is available on request.
Hotel Grand Elizabeth Durango offers 27 air-conditioned accommodations with safes and complimentary newspapers. Each accommodation is individually furnished and decorated. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)).

Bathrooms include shower/tub combinations, slippers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and computer monitors, as well as phones; free local calls are provided (restrictions may apply). In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy.
The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Wireless Internet access is complimentary.

This 4.5-star property offers access to a 24-hour business center, 2 meeting rooms, and coworking spaces. Event facilities measuring 258 square feet (24 square meters) include a conference center. This luxury hotel also offers spa services, a library, and a vending machine. Limited complimentary onsite parking is available on a first-come, first-served basis.

Hotel Grand Elizabeth Durango has designated areas for smoking.

A complimentary continental breakfast is served each morning between 8:00 AM and 12:30 PM. A complimentary manager's reception is offered each day. A hosted evening meal is available for a surcharge daily.
Hotel Grand Elizabeth Durango has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Free secured valet parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking (max 10 spaces per unit)
  • Onsite parking options include a garage

Food and drink

  • Free continental breakfast available daily 8:00 AM to 12:30 PM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee of MXN 290
  • Snack bar/deli

Things to do

  • Library
  • Scooter/moped rentals
  • TV in common areas

Family friendly

  • Changing table
  • Children's books
  • Children's dinnerware
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • 24-hour business center
  • Conference center (258 square feet of space)
  • Coworking space

Outdoors

  • In a nature reserve

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Facials
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Ceiling hoist
  • Doorbell and phone notification
  • Grab bar in bathtub
  • Grab bar in shower
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Low-height electrical outlets in bathroom
  • No elevator
  • Phone accessibility kit
  • Portable bathtub seat
  • Portable shower seat
  • Raised toilet seat
  • Smooth flooring in room
  • Tile flooring in room
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible bathroom vanity (30 inches high)

More

  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Chef service
  • Meal delivery service
  • Mini-fridge
  • Restaurant dining guides

More

  • 5G smartphone data speed
  • Air conditioning
  • Computer monitor
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Heated floor
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Printer
  • Safe
  • Smartphone
  • Soundproofed rooms
  • Unlimited free smartphone calls
  • Unlimited smartphone data usage
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Hosted evening meal: MXN 290.00

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include window guards

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on December 25
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on January 1
A fee for a mandatory Valentine's Day gala dinner is included in the total price displayed for stays on February 14

Property is also known as

Elizabeth Durango Durango
Hotel Grand Elizabeth Durango Hotel
Hotel Grand Elizabeth Durango Durango
Hotel Grand Elizabeth Durango Hotel Durango

Hotel Grand Elizabeth Durango Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 10 out of 23 reviews
Rating 8 - Good. 7 out of 23 reviews
Rating 6 - Okay. 3 out of 23 reviews
Rating 4 - Poor. 2 out of 23 reviews
Rating 2 - Terrible. 1 out of 23 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Jose

Disliked: Property conditions & facilities
Nice hotel but they need to maintain the hotel and the water at showers takes a while for hot water
Stayed 1 night in Mar 2025

8/10 Good

Juan M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

2/10 Terrible

Ali

Traveled with group
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Al

Liked: Cleanliness, property conditions & facilities, room comfort

Would not stay again

Terrible breakfast, juice coffee toast and 9 slices of fruit
Stayed 1 night in May 2025

6/10 Okay

Jose

Liked: Cleanliness, staff & service
I like this property when I travel to Durango City, Mexico but there is room to improve the quality of the rooms as there are several issues that with more attention preventive maintenance will help us to enjoy our stay in this hotel. But overall I had a satisfactory experience but I recommend the above more preventive maintenance
Stayed 3 nights in May 2025

8/10 Good

Ivonne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to shopping and restaurants
Stayed 4 nights in Apr 2025

4/10 Poor

Analaura

Traveled with partner
Liked: Staff & service
The restaurante and bar are not working, the room is dirty and dusty, cero hangers in the closet and they gave us a 2 queen instead of King bed.
Stayed 1 night in Apr 2025

10/10 Excellent

mary

Traveled with family and small children, Traveled with family
Liked: Amenities, property conditions & facilities
Staying here every time we go to Durango! Great service the employees are always very helpful
Stayed 2 nights in Mar 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen servicio como siempre. Gracias
Stayed 1 night in Mar 2025

8/10 Good

SERGIO OCTAVIO

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Olor a caño en la habitación, muy desagradable!!
Stayed 1 night in Jun 2025

10/10 Excellent

FABIAN MANUEL

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Grata sorpresa de alojamiento

Muy buena atención de recepción, incluso me llamaron para confirmar a qué hrs llegábamos, todo muy bien, me sorprendieron
Stayed 1 night in May 2025

8/10 Good

Ana Edith

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2025

10/10 Excellent

Jaq

Stayed 2 nights in Apr 2025

10/10 Excellent

Salvador

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Me fue muy bien, el hotel está muy bien, Sobre todo por el costo
Stayed 2 nights in Apr 2025

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy bonito

Las habitaciones estan muy limpias y bonitas, muy espaciosas, el servicio del personal es excelente!
Stayed 1 night in Apr 2025

8/10 Good

victor

Liked: Cleanliness, staff & service, property conditions & facilities
Le falta comodidad para apagar y prender las luces y el control remoto de la televisión
Stayed 2 nights in Apr 2025

10/10 Excellent

Jaq

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
la atención
Stayed 3 nights in Apr 2025

10/10 Excellent

Mari

Stayed 1 night in Apr 2025

4/10 Poor

Tanya

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No había agua Y cuando hubo se inundó el baño
Stayed 1 night in Apr 2025

8/10 Good

dan noe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

dan noe

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Alberto

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buen servicio con áreas de oportunidad

Muy bien hotel. Solo checar aspectos de iluminación en la noche que impiden dormir. Además de redefinir lo que se ofrece por desayuno continental. En otro hoteles va incluido huevo batido, leche, cereal, yogurt, además del café, fruta, pan tostado, jugo y café.
Stayed 1 night in Mar 2025

10/10 Excellent

Mauricio

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solo un inconveniente el internet es intermitente todo lo demás excelente
Stayed 2 nights in Mar 2025