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Hotel Roma

3.0 star property

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Photo gallery for Hotel Roma

Exterior
Reception
Interior
32-inch Smart TV with cable channels, TV
Superior Double Room | Desk, blackout drapes, iron/ironing board, bed sheets

Reviews

7.8 out of 10
Good

Popular amenities

  • Air conditioning
  • Gym
  • Laundry
  • Housekeeping
  • 24/7 front desk
The current price is $73
includes taxes & fees
Jun 11 - Jun 12

Explore the area

View in a map
705 Av 20 de Noviembre Zona Centro, Durango, DGO, 34000
  • Place, Durango Cathedral
    ‪1 min walk‬
  • Place, Calle Constitucion
    ‪1 min walk‬
  • Place, Plaza de Armas
    ‪1 min walk‬
  • Airport, Durango, Durango (DGO-Guadalupe Victoria Durango Intl.)
    ‪23 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room | Desk, blackout drapes, iron/ironing board, bed sheets

Superior Double Room

8.6 out of 10
Excellent
(11 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room

Superior Room | Desk, blackout drapes, iron/ironing board, bed sheets

Superior Room

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Roma

3-star Durango hotel steps from Durango Cathedral
Along with a fitness center, this smoke-free hotel has laundry facilities and a 24-hour front desk. WiFi in public areas is free. Additionally, free newspapers, tour/ticket assistance, and a front-desk safe are onsite.
Hotel Roma offers 30 accommodations with complimentary toiletries and ceiling fans. 32-inch Smart televisions come with premium cable channels.

Bathrooms include showers. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a fitness center.
Hotel Roma features a fitness center, a terrace, and tour/ticket assistance. Public areas are equipped with complimentary wireless Internet access. This Durango hotel also offers complimentary newspapers in the lobby, laundry facilities, and a front-desk safe.

Hotel Roma is a smoke-free property.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking from 8:00 PM to 8:00 AM
  • Street parking available

Things to do

  • Gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with premium cable channels

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hotel Roma Hotel
Hotel Roma Durango
Hotel Roma Hotel Durango

Hotel Roma Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 77 out of 187 reviews
Rating 8 - Good. 54 out of 187 reviews
Rating 6 - Okay. 29 out of 187 reviews
Rating 4 - Poor. 13 out of 187 reviews
Rating 2 - Terrible. 14 out of 187 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Gulisa

Liked: Cleanliness, staff & service
Very nice place staff very pleasant
Stayed 1 night in Sep 2025
Verified

4/10 Poor

Jose Alonso

Liked: Cleanliness, staff & service, amenities
Good hotel but furniture needs upgrades
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities
Great location very friendly and helpful
Stayed 7 nights in Jun 2022
Verified

10/10 Excellent

Ernesto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were super helpful and professional. Historic hotel is beautiful and located right in the hear of the City Durango.
Stayed 1 night in Oct 2022
Verified

10/10 Excellent

michael

Liked: Cleanliness, amenities, property conditions & facilities
I was given the corner room on the top floor directly above the Pancho Villa Suite. They even let me have a look at the room. My room had two balconies with French doors overlooking the historic centre of Durango. Many famous people have stayed here including John Wayne when he made his movies here. The staff was fabulous and the hotel is like a museum. Fabulous
Lobby
Outside of hotel
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Historic hotel. Beautiful with lots of charm and character. Terraces to view the beautiful downtown area. Elevator with an operator. I’m talking charm. If you like historic places this is the place to stay to enjoy the beauty of downtown Durango.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View was amazing very quietly place people very helpful when needed any questions or concerns they were ready to help including calling a taxi definitely will rent again
Stayed 3 nights in Nov 2022
Verified

10/10 Excellent

Rey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff. Close to everything. Old fashion hotel.
Stayed 2 nights in Oct 2023
Verified

8/10 Good

Alma

Liked: Staff & service, amenities, property conditions & facilities
the property has an excellent location. The staff was very friendly. The hotel does have parking but only from 8pm-8am and then you have to pay a small fee.
Stayed 2 nights in Apr 2023
Verified

2/10 Terrible

DAVID

Disliked: Cleanliness, staff & service, amenities
- Wifi doesnt work in your room - no compensation or willingness to help after mentioning shower was plugged and no warning that there is no hot water unless requested at the counter and takes half hour after - took an hour to get my refund
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Everything was good

Good
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service!!!
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Walking distance to downtown
Stayed 1 night in Jul 2022
Verified

4/10 Poor

Jehnny

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely in bad conditions! The building is a treasure but completely destroyed!!! Excellent location.
Stayed 1 night in Jul 2022
Verified

4/10 Poor

Hilda

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Property is very convinient to attractions and all dining, however its an older property and has no amenities, no dinning inside hotel, no pool, really nothing other than a bed to sleep. I was disappointed as the pictures state other wise. Very friendly and helpful staff.
Stayed 1 night in Aug 2023
Verified

4/10 Poor

Clemente

Disliked: Staff & service, property conditions & facilities
Air conditioning in room did not work, certain aspects in the room need maintenance. The location is convenient downtown.
Stayed 3 nights in Sep 2022
Verified

6/10 Okay

Jose

Liked: Cleanliness
The hotel is well located but needs a lot of improvement. its an old building with a lot of charm. The furniture is very outdated. If this property is given an improvement it will be fantastic.The front desk staff not very friendly. Overall I like it. I would stay again is this property
Stayed 1 night in Sep 2023
Verified

8/10 Good

Bryan

Liked: Cleanliness, staff & service, amenities
Okay
Stayed 2 nights in Feb 2024
Verified

2/10 Terrible

Moises

Liked: Staff & service
Disliked: Property conditions & facilities
Expedía didn’t make the reservation. I had to pay again
Stayed 1 night in Jul 2024
Verified

2/10 Terrible

Felipe

Disliked: Staff & service, property conditions & facilities
Uncooperative staff
Stayed 3 nights in May 2024
Verified

4/10 Poor

Esteban

Disliked: Cleanliness, amenities, property conditions & facilities
There is no parking, no gym and no laundry also the elevator is not working 😑 not to safe for people that needs to go to the 3rd floor like us.
Stayed 2 nights in Jul 2024
Verified

6/10 Okay

Salvador

Liked: Cleanliness, staff & service
Disliked: Amenities
AC don't work
Stayed 2 nights in Oct 2024
Verified

4/10 Poor

Edgar E.

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The hotel is historic and in a very convenient location to historic landmarks and shopping. We felt safe and overall comfortable. However, the facility is poorly maintained. For example, there was no hot water and when we questioned the lack of hot water they asked that we run the water for about 30 minutes and that did work but it was a waste and inconvenience. Secondly, the room did not have an ironing board but they provided one that was probably a few years old as it was torn and covered with a dirty sheet and was teetering. Staff was great and location awesome, but the facility was less than expected.
Stayed 4 nights in Nov 2022