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Holiday Inn Hotel & Suites Durango Downtown, an IHG Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Hotel & Suites Durango Downtown, an IHG Hotel

Lobby sitting area
Exterior
Spa
Bar (on property)
Lobby

Reviews

8.4 out of 10

Very good

Popular amenities

  • 24/7 front desk
  • Gym
  • Bar
  • Parking available
  • Laundry
  • Room service

Explore the area

Map
21636 Highway 160 West, Durango, CO, 81301
  • San Juan National Forest Supervisor's Office
    8 min walk
  • Animas River
    8 min walk
  • Animas River Trail
    10 min walk
  • Durango, CO (AMK-Animas Air Park)
    10 min drive

Room options

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Walk-In Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed (Walk-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Premium Room, 1 King Bed, Accessible (Mobility, Accessible Tub) | Bathroom | Hair dryer, towels

Premium Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Balcony

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Balcony

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, Multiple Beds

  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room

  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Balcony

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Balcony

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Fireplace

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Fireplace

  • Sleeps 4
  • 2 Queen Beds

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Exterior

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includes taxes & fees
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About this property

Holiday Inn Hotel & Suites Durango Downtown, an IHG Hotel

3-star Durango hotel close to Durango and Silverton Narrow Gauge Railroad
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
Holiday Inn Hotel & Suites Durango Downtown, an IHG Hotel offers 116 air-conditioned accommodations with safes and coffee/tea makers. Guests can make use of the in-room refrigerators and microwaves.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided on request.

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Holiday Inn Hotel & Suites Durango Downtown, an IHG Hotel provides a spa tub and a fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

This 3-star property offers access to a 24-hour business center and 3 meeting rooms. This business-friendly hotel also offers a terrace, a vending machine, and ski storage. Onsite parking is available (surcharge). A total renovation of this property was completed in February 2023.

Holiday Inn Hotel & Suites Durango Downtown, an IHG Hotel is a smoke-free property.

Burger Theory - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Ski shuttle nearby
  • Self parking on site (USD 10 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Burger Theory

Things to do

  • Gym
  • Indoor pool
  • Ski storage
  • Spa tub
  • TV in common areas

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Computer station

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Hardwood flooring in public areas
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Banquet hall
  • Built in 2013
  • Fireplace in lobby
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch TV

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40 per accommodation, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150 per stay
  • Resort fee: 2.9 percent of room rate

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: USD 10.00 per day (in/out privileges)
  • Pet fee: USD 40 per accommodation, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to midnight
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Durango Central
Holiday Inn Hotel Durango Central
Holiday Inn Hotel Central
Holiday Inn Hotel Suites Durango Central

Holiday Inn Hotel & Suites Durango Downtown, an IHG Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 565 out of 1074 reviews" "
Rating 8 - Good. 277 out of 1074 reviews" "
Rating 6 - Okay. 123 out of 1074 reviews" "
Rating 4 - Poor. 73 out of 1074 reviews" "
Rating 2 - Terrible. 36 out of 1074 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Marissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We did have to walk a ways from our parking spot because parking lot was pretty full but the facility was nice open and clean
Stayed 1 night in Aug 2024

4/10 Poor

Daniel

Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Paying for parking was odd. Staff was more robotic than human.
Stayed 1 night in Aug 2024

10/10 Excellent

dennis

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel, staff so so Didn’t appreciate extra charges like parking that weren’t quoted
Stayed 2 nights in Aug 2024

8/10 Good

Tenisha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel!
Stayed 1 night in Aug 2024

10/10 Excellent

Floyd

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Tim

Aweful
They were rude and the room was so toxic with bleach. I want my money back.
Stayed 1 night in Aug 2024

8/10 Good

Heather

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet property and a short walk to the train station in Durango. Much quieter than staying in downtown Durango, and nearly as convenient.
Stayed 2 nights in Aug 2024

4/10 Poor

jillian

Stayed 2 nights in Aug 2024

8/10 Good

Dominic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was lovely. Front desk clerk was rude while checking in.
Stayed 2 nights in Aug 2024

10/10 Excellent

Catherine

Stayed 2 nights in Aug 2024

8/10 Good

Jana

Liked: Cleanliness
Stayed 4 nights in Jul 2024

10/10 Excellent

Sarah

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great property if you need a little extra space and have a dog. The hotel is located right by an off-leash dog park. Extremely convenient! The staff was so friendly too. Our room was clean and comfortable. I highly recommend this property next time you are in Durango.
Stayed 2 nights in Jul 2024

8/10 Good

Christine

Traveled with group
Room was clean. Extra charge for parking. Extra charge for breakfast buffet. Average food choices.
Stayed 1 night in Jul 2024

10/10 Excellent

Judy

Stayed 1 night in Jul 2024

2/10 Terrible

Ramiro jr

Stayed 4 nights in Jul 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
TERRIBLE. UNCLEAN. UNSANITARY. OUTRAGEOUS. REP
UNCLEAN. BAD. There were hairs in the linens: Bedding, towels, etc. This means the Housekeeping staph (No pun intended. Staph are a family of infectious bacteria) did not properly clean the room. Hair in the bedding means the staph did not change the linens after the previous guests checked out. The staph simply made the bed after the previous guests checked out. TERRIBLE. UNCLEAN. UNSANITARY. OUTRAGEOUS. REPORTED T0 THE COUNTY AND STATE HEALTH DEPTS. We did not feel comfortable sleeping in the bed because we could not be sure what we were sleeping on. We spent an uncomfortable and skin crawling night.
Stayed 1 night in Jul 2024

2/10 Terrible

Ignacio

Too hard to check in if you have a issue
Check in was a hassle the wrong day got booked due to the poor internet service I had in the area. I thought it would be a quick fix at the desk but was told I would have to contact hotels. It took me 5 phone calls every call took 15min- 25min. My booking was then booked for the wrong day again luckily they had availability and I was able to get a room unfortunately it was 6:30 pm when I finally was able to check in. Not worth the hassle to book thru a different party better to book directly thru the hotel.
Stayed 1 night in Jul 2024

10/10 Excellent

Natphitcha

Stayed 2 nights in Jul 2024

8/10 Good

Ginny

Business traveler
Liked: Staff & service, room comfort
Disliked: Cleanliness
Convenient location in Durango
I liked the location of the hotel and most of the staff was very friendly and accommodating. My room was not very clean when I checked in but the hotel staff made sure to address it. Overall, good staff and I really liked the location.
Stayed 3 nights in Jul 2024

10/10 Excellent

Genevieve

Liked: Cleanliness, amenities, property conditions & facilities
Super nice people and helpful
Stayed 5 nights in Jul 2024

10/10 Excellent

Rosa

Stayed 1 night in Jul 2024

10/10 Excellent

Elmo

Liked: Cleanliness, staff & service, property conditions & facilities
All
Stayed 3 nights in Jul 2024

8/10 Good

Gary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Carlos

Stayed 1 night in Jul 2024

10/10 Excellent

Howard

Stayed 1 night in Jul 2024