The General Palmer Hotel

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The General Palmer Hotel

Interior entrance
Mountain view
Lobby sitting area
Egyptian cotton sheets, premium bedding, pillowtop beds
42-inch flat-screen TV with cable channels, TV, iPod dock

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Parking included

Explore the area

Map
567 Main Avenue, Durango, CO, 81301
  • Henry Strater Theater
    2 min walk
  • Jean-Pierre Bakery
    1 min walk
  • Durango Narrow Gauge Railroad Station
    2 min walk
  • Durango, CO (AMK-Animas Air Park)
    10 min drive

Room options

Executive Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Presidential King Suite

  • Sleeps 2
  • 1 King Bed

Deluxe Double Room

  • Sleeps 4
  • 2 Double Beds

Executive Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Executive Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Executive Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

The General Palmer Hotel

4-star hotel in Historic Downtown Durango
Coffee/tea in a common area, concierge services, and a 24-hour front desk are available at this smoke-free hotel. Self parking is free. Additionally, a library, tour/ticket assistance, and a porter/bellhop are onsite. Housekeeping is available on request.
The General Palmer Hotel offers 39 accommodations with iPod docking stations and MP3 docking stations. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations with hydromassage showerheads, bathrobes, designer toiletries, and complimentary toiletries.

This Durango hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The General Palmer Hotel features a library, a terrace, and a vending machine. This hot springs hotel also offers tour/ticket assistance, coffee/tea in a common area, and concierge services. The property has a 24-hour front desk. Complimentary uncovered self parking is available on site.

The General Palmer Hotel is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Library

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Built in 1898
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • iPod dock
  • MP3 dock

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 12:30 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 75.00

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 20 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 15.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: USD 75.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

General Palmer
General Palmer Durango
General Palmer Hotel
General Palmer Hotel Durango
The General Palmer Hotel Hotel
The General Palmer Hotel Durango
The General Palmer Hotel Hotel Durango

The General Palmer Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 643 out of 1001 reviews" "
Rating 8 - Good. 226 out of 1001 reviews" "
Rating 6 - Okay. 76 out of 1001 reviews" "
Rating 4 - Poor. 35 out of 1001 reviews" "
Rating 2 - Terrible. 21 out of 1001 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kathi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly & helpful staff. Charming hotel. Delicious coffee, eggs, and fresh OJ. We are definitely coming back to stay here!
Stayed 1 night in Oct 2024

10/10 Excellent

Jesus

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife absolutely LOVED the Vintage look. Great job
Stayed 2 nights in Oct 2024

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Michelann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

Donald

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The facility did warn that stairs were required to reach the second story rooms in the annex. It did not inform us that it was actually two flights of very steep stairs. Given the altitude it was a challenge for those of us from the eastern coast to carry baggage up them easily especially for those having arthritis, pulmonary or coronary conditions.
Stayed 3 nights in Sep 2024

10/10 Excellent

Kurt

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this property. Well maintained, eclectic property
Stayed 2 nights in Oct 2024

10/10 Excellent

Brian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to everything.
Stayed 3 nights in Oct 2024

10/10 Excellent

Bobbie

Amazing!!!
Stayed 1 night in Oct 2024

10/10 Excellent

Teisha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful historical building. Convenient to the downtown area replete with shopping, restaurants, and libations. Only con was the tub. It was a jetted tub with a high rim that had to be stepped into for the shower. Very friendly and knowledgeable staff.
Stayed 1 night in Oct 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Ruth

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely lovely hotel. Helpful and welcoming staff. Comfortable beds and very clean rooms. Would stay here again.
Stayed 3 nights in Sep 2024

10/10 Excellent

Roseann

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful old hotel. Staff are wonderful. Location great. Rooms clean and comfortable. Nothing negative. Absolutely recommend and will stay again
Stayed 2 nights in Sep 2024

8/10 Good

STEVE

Traveled with partner
Liked: Cleanliness, staff & service
Liked the ambiance, location, next to train depot for Durango to Silvertown, good shopping , Million Dollar Pky close by.
Stayed 4 nights in Sep 2024

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
We like the location, the parking, the breakfast and the vintage feel.
Stayed 1 night in Sep 2024

4/10 Poor

Donald

Dangerous elevator door. Poor signage in hallways. Lock out without warning at balcony door. No guidance on tv operation.
Stayed 3 nights in Sep 2024

6/10 Okay

Christopher

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Neat place.....been staying there for nearly 20 years....probably won't be back as they priced themselves too high ....$360 /night....bummer...
Stayed 2 nights in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Diane

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the history of buildingvand location. Also the staff was very helpful
Stayed 1 night in Sep 2024

10/10 Excellent

Melinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

6/10 Okay

John

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

James J

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just loved everything about. Very special place !!
Stayed 2 nights in Sep 2024

8/10 Good

Chris

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great historic property.
Stayed 2 nights in Sep 2024

10/10 Excellent

Frances

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The General Palmer Hotel is a small hotel which gives the hotel its charm. Victorian furnishings and decor make this hotel a special lodging.
Stayed 7 nights in Sep 2024