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The General Palmer Hotel

4.0 star property

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Photo gallery for The General Palmer Hotel

Interior entrance
Mountain view
Lobby lounge
1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds
Lobby sitting area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Housekeeping
  • Free WiFi
$241
includes taxes & fees
Oct 12 - Oct 13

Explore the area

View in a map
567 Main Avenue, Durango, CO, 81301
  • Durango and Silverton Narrow Gauge Railroad
    ‪2 min walk‬
  • Animas River Trail
    ‪5 min walk‬
  • Fort Lewis College
    ‪13 min walk‬
  • Durango, CO (DRO-La Plata County)
    ‪26 min drive‬

Room options

View all photos for Executive Suite, 1 King Bed

42-inch flat-screen TV with cable channels, TV, iPod dock

Executive Suite, 1 King Bed

9.8 out of 10
Exceptional
(7 reviews)
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential King Suite

Presidential King Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Presidential King Suite

10.0 out of 10
Exceptional
(6 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Deluxe Double Room

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 2 Queen Beds

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Executive Room, 2 Queen Beds

9.4 out of 10
Exceptional
(6 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Executive Room, 1 King Bed

9.4 out of 10
Exceptional
(13 reviews)
  • Hill view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 Queen Bed

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Executive Room, 1 Queen Bed

  • Hill view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(13 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Deluxe Room, 1 Queen Bed

9.8 out of 10
Exceptional
(24 reviews)
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(11 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Standard Room, 1 Queen Bed

9.6 out of 10
Exceptional
(29 reviews)
  • Sleeps 2
  • 1 Queen Bed

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About this property

The General Palmer Hotel

4-star hotel in Historic Downtown Durango
Coffee/tea in a common area, concierge services, and a 24-hour front desk are available at this smoke-free hotel. Free continental breakfast and free self parking are also provided. Additionally, a library, tour/ticket assistance, and a porter/bellhop are onsite. Housekeeping is available on request.
The General Palmer Hotel offers 39 accommodations with iPod docking stations and MP3 docking stations. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations with hydromassage showerheads, bathrobes, designer toiletries, and complimentary toiletries.

This Durango hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
A complimentary breakfast is offered each morning. This hot springs hotel also offers a library, a terrace, and a vending machine. Onsite uncovered self parking is complimentary.

The General Palmer Hotel is a smoke-free property.

A complimentary continental breakfast is served each morning between 7:00 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Library

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Built in 1898
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • iPod dock
  • MP3 dock

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 12:30 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 75.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 20 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 15.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: USD 75.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

General Palmer
General Palmer Durango
General Palmer Hotel
General Palmer Hotel Durango
The General Palmer Hotel Hotel
The General Palmer Hotel Durango
The General Palmer Hotel Hotel Durango

The General Palmer Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 671 out of 1002 reviews
Rating 8 - Good. 211 out of 1002 reviews
Rating 6 - Okay. 69 out of 1002 reviews
Rating 4 - Poor. 30 out of 1002 reviews
Rating 2 - Terrible. 21 out of 1002 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mary

Traveled with group
Very friendly and helpful staff. The hotel is beautiful! The elevator is a quaint and fun experience.
Stayed 2 nights in Jun 2025

10/10 Excellent

Lynne

Traveled with partner
Beautiful place to stay. Excellent customer service
Stayed 2 nights in Jun 2025

10/10 Excellent

Matthew

.
Stayed 1 night in Jun 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

Lawrence

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Great location, however u can hear every noise whether coming from the outside or from guests in the hallways. They seriously need to work on noise proofing!! Yes it’s a very old hotel but expected better.
Stayed 1 night in May 2025

8/10 Good

Connie

Traveled with group

Great place!!

Very convenient if you are taking the train. Check-in was excellent, very helpful friendly staff. Great location to walk Main Street and visit the many restaurants and shops. Nice balcony to enjoy a glass of wine at the end of a long day. Hotel is historic so the entire place was period style. Very attractive, comfortable and clean. Enjoyed our stay.
Stayed 2 nights in May 2025

10/10 Excellent

Connie, Pekin

Liked: Staff & service, property conditions & facilities
Our favorite stay of our latest trip. A ‘4 Star’ memory!!
Stayed 2 nights in Jun 2025

10/10 Excellent

Lynda

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Maybe some rugs?? We arrived so late we’ll have to explore tomorrow.
Stayed 1 night in Jun 2025

10/10 Excellent

Kathryn

Wonderful
Stayed 2 nights in May 2025

10/10 Excellent

Emma, Grand Junction

Stayed 1 night in Jun 2025

10/10 Excellent

Marguerite

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This an elegant hotel. With first class rooms and accommodations
Stayed 1 night in Jun 2025

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great historic hotel.
Stayed 2 nights in May 2025

10/10 Excellent

Dan

Stayed 2 nights in May 2025

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Historical Place but with some flaws

Wonderful place to stay, but we were put in The Palace Wing, which had no elevators and two long stairways which you have to carry your luggage up. Another negative was no mini refrigerator or microwave! It was located right next to the Durango train station.
Stayed 2 nights in May 2025

8/10 Good

Kristina

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel had a historic feel while not feeling old and run down. The location is great and the staff are friendly. I loved the tea/coffee/water that was available all day and the chocolate chip cookies in the afternoon were a nice touch. The rooms were clean and comfortable. My only small complaint was that our room didn’t have a window, which meant there was a small stained glass window to the hallway that seemed incredibly bright at night. Would stay here again in a heartbeat!
Stayed 2 nights in May 2025

10/10 Excellent

JEFF, Cross Lake Township

Liked: Amenities
Great place to stay in the heart of downtown
Stayed 1 night in May 2025

10/10 Excellent

Sojeong

Stayed 1 night in Apr 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Note that if your room is in the annex there is no elevator
Stayed 4 nights in May 2025

8/10 Good

Christopher

Stayed 1 night in May 2025

10/10 Excellent

Jon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 1 night in May 2025

10/10 Excellent

Debra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Stayed 1 night in May 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Deluxe upgrade for very low price- excellent!
Stayed 1 night in May 2025

8/10 Good

Mark

Traveled with partner
Liked: Amenities, property conditions & facilities
An old style hotel, comfortable but room was tight and for the price the attention to small details was missing.
Stayed 2 nights in May 2025

10/10 Excellent

Penny

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful historic hotel. Classic decor. Coffee, tea, and cookies on the lobby
Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025