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The General Palmer Hotel

4.0 star property

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Photo gallery for The General Palmer Hotel

Interior entrance
Lobby lounge
Lobby sitting area
Mountain view
1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Housekeeping
  • Free WiFi
$179
includes taxes & fees
Nov 17 - Nov 18

Explore the area

View in a map
567 Main Avenue, Durango, CO, 81301
  • Place, Durango and Silverton Narrow Gauge Railroad
    ‪2 min walk‬
  • Place, Durango Area Tourism Office
    ‪3 min walk‬
  • Place, Fort Lewis College
    ‪13 min walk‬
  • Airport, Durango, CO (DRO-La Plata County)
    ‪21 min drive‬

Room options

View all photos for Presidential King Suite

Presidential King Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Presidential King Suite

10.0 out of 10
Exceptional
(6 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(11 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Deluxe Double Room

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 Queen Bed

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Deluxe Room, 1 Queen Bed

9.8 out of 10
Exceptional
(25 reviews)
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(14 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Standard Room, 1 Queen Bed

9.4 out of 10
Exceptional
(33 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 2 Queen Beds

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Executive Room, 2 Queen Beds

9.4 out of 10
Exceptional
(6 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 Queen Bed

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Executive Room, 1 Queen Bed

  • Hill view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Executive Room, 1 King Bed

9.4 out of 10
Exceptional
(18 reviews)
  • Hill view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

42-inch flat-screen TV with cable channels, TV, iPod dock

Executive Suite, 1 King Bed

9.8 out of 10
Exceptional
(9 reviews)
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

The General Palmer Hotel

4-star hotel in Historic Downtown Durango
Coffee/tea in a common area, concierge services, and a 24-hour front desk are available at this smoke-free hotel. Free continental breakfast and free self parking are also provided. Additionally, a library, tour/ticket assistance, and a porter/bellhop are onsite. Housekeeping is available on request.
The General Palmer Hotel offers 39 accommodations with iPod docking stations and MP3 docking stations. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations with hydromassage showerheads, bathrobes, designer toiletries, and complimentary toiletries.

This Durango hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
A complimentary breakfast is offered each morning. This hot springs hotel also offers a library, a terrace, and a vending machine. Onsite uncovered self parking is complimentary.

The General Palmer Hotel is a smoke-free property.

A complimentary continental breakfast is served each morning between 7:00 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Library

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Built in 1898
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • iPod dock
  • MP3 dock

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 12:30 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 75.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 20 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 15.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: USD 75.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

General Palmer
General Palmer Durango
General Palmer Hotel
General Palmer Hotel Durango
The General Palmer Hotel Hotel
The General Palmer Hotel Durango
The General Palmer Hotel Hotel Durango

Reviews

The General Palmer Hotel Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 695 out of 1003 reviews
Rating 8 - Good. 201 out of 1003 reviews
Rating 6 - Okay. 61 out of 1003 reviews
Rating 4 - Poor. 27 out of 1003 reviews
Rating 2 - Terrible. 19 out of 1003 reviews

Reviews

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Really close to the Train Station.
Stayed 4 nights in Aug 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect anniversary getaway!

The rooms are beautifully appointed to fit the time period. The king sized bed was very comfortable - we slept great. We had the continental breakfast twice, and enjoyed it both times. There are several dining options within walking distance for all budgets. We will definitely stay again!
Stayed 4 nights in Aug 2025

10/10 Excellent

Diane

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Greatly
Stayed 5 nights in Aug 2025

10/10 Excellent

KENNETH

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Great location if you’re planning to ride the trains to Silverton. Very nice staff and the room was clean and quiet.
Stayed 3 nights in Aug 2025

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The General Palmer Hotel provides an American Victorian era experience but with freshness and an updated feel. The staff are super helpful, the bedroom very comfortable and homey, and the surrounding area filled with restaurants, music, and delightful things to do in a gorgeous setting. I definitely will return!!
Stayed 1 night in Aug 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

C

Classic hotel next to the Durango-Silverton rail station. Nice breakfast included. 3rd floor room had no window, maybe the one they stick Hotels.com Platinums in :-(
Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great stay. Helpful staff to a fault!!
Stayed 4 nights in Aug 2025

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, property conditions & facilities
Right next to the Durango-Silverton train station.
Stayed 1 night in Jul 2025

10/10 Excellent

Lori

Stayed 2 nights in Aug 2025

8/10 Good

Douglas

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was not the best. Otherwise, a pleasant stay.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jared

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely helpful. Location great for dining and riding the train.
Stayed 1 night in Jul 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, great staff, uber convenient location
Stayed 1 night in Aug 2025

8/10 Good

Mary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and pleasant with a great location close to the train station and downtown.
Stayed 2 nights in Aug 2025

10/10 Excellent

Roch

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Colorado trip 2025

In Durango for a night to ride the train. Hotel very convenient to old downtown restaurants and shops. Hotel right next to the train station and as hotel guests, were allowed to park there. 5 minute walk to the Durango-Silverton train. Hotel very comfortable. Breakfast was very good. Staff very accommodating.
Stayed 1 night in Jul 2025

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities
This ho
Stayed 1 night in Jul 2025

10/10 Excellent

Christopher

Traveled with partner
Liked: Amenities
The staff was great.
Stayed 1 night in Aug 2025

10/10 Excellent

Marie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great hotel. We stayed here for two nights on our drive-through Colorado. The staff was really nice and very helpful at the front desk. It's right on Main Street so you can walk right out your front door and have access to all kinds of restaurants and shops. The room was extremely comfortable. Do note that if you want a room with windows, you may end up in a building across the street from the actual hotel, but that's OK. The lobby of the hotel has a very comfortable seating area, which they call the library Where one can have coffee, tea, and comfortably read or wait for your friends. A minor drawback is that there is no elevator in the detached building so you have to schlep your bags upstairs. It is also located immediately adjacent to the train depot so that can be a little noisy, although not at night.
Stayed 1 night in Jul 2025

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight stay in Durango

We had a 2 bedroom with large living room. There was an issue with bath tub but they quickly took care of it. Breakfast was delicious. Would definitely stay here again.
Stayed 1 night in Jul 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, needs some window info

Breakfast is great! Missed having a window, however, and that should be a little more explicit in the room descriptions. Everything else was beyond great.
Stayed 4 nights in Jul 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay. We will be back!
Stayed 2 nights in Jul 2025

10/10 Excellent

rebecca

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay breakfast was good. Very clean and surprisingly quiet even though we wete right next to the train station.
Stayed 2 nights in Jul 2025

10/10 Excellent

Daniel

Stayed 2 nights in Jul 2025

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 1 night in Jul 2025

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to.stay
Stayed 1 night in Jul 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff ..very beautiful older building with lots of class...steps from the durango train..perfect place to stay..i was treated like a queen..we will be back!
Stayed 1 night in Jul 2025