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The General Palmer Hotel

4.0 star property

Choose dates to view prices

Photo gallery for The General Palmer Hotel

Interior entrance
Lobby sitting area
Egyptian cotton sheets, premium bedding, pillowtop beds
Mountain view
42-inch flat-screen TV with cable channels, TV, iPod dock

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
567 Main Avenue, Durango, CO, 81301
  • Durango and Silverton Narrow Gauge Railroad
    ‪2 min walk‬
  • Animas River Trail
    ‪4 min walk‬
  • Fort Lewis College
    ‪3 min drive‬
  • Durango, CO (DRO-La Plata County)
    ‪22 min drive‬

Room options

View all photos for Executive Suite, 1 King Bed

42-inch flat-screen TV with cable channels, TV, iPod dock

Executive Suite, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential King Suite

Presidential King Suite | Egyptian cotton sheets, premium bedding, pillowtop beds

Presidential King Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Egyptian cotton sheets, premium bedding, pillowtop beds

Deluxe Double Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, pillowtop beds

Executive Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillowtop beds

Executive Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 Queen Bed

Egyptian cotton sheets, premium bedding, pillowtop beds

Executive Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillowtop beds

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed

Egyptian cotton sheets, premium bedding, pillowtop beds

Deluxe Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillowtop beds

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Egyptian cotton sheets, premium bedding, pillowtop beds

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

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The price is $149
per night
$189 total
includes taxes & fees
Apr 24 - Apr 25
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About this property

The General Palmer Hotel

4-star hotel in Historic Downtown Durango
Coffee/tea in a common area, concierge services, and a 24-hour front desk are available at this smoke-free hotel. Self parking is free. Additionally, a library, tour/ticket assistance, and a porter/bellhop are onsite. Housekeeping is available on request.
The General Palmer Hotel offers 39 accommodations with iPod docking stations and MP3 docking stations. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations with hydromassage showerheads, bathrobes, designer toiletries, and complimentary toiletries.

This Durango hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The General Palmer Hotel features a library, a terrace, and a vending machine. This hot springs hotel also offers tour/ticket assistance, coffee/tea in a common area, and concierge services. The property has a 24-hour front desk. Complimentary uncovered self parking is available on site.

The General Palmer Hotel is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Library

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Built in 1898
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • iPod dock
  • MP3 dock

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 12:30 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 75.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 20 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 15.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: USD 75.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

General Palmer
General Palmer Durango
General Palmer Hotel
General Palmer Hotel Durango
The General Palmer Hotel Hotel
The General Palmer Hotel Durango
The General Palmer Hotel Hotel Durango

The General Palmer Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 654 out of 1001 reviews
Rating 8 - Good. 221 out of 1001 reviews
Rating 6 - Okay. 73 out of 1001 reviews
Rating 4 - Poor. 33 out of 1001 reviews
Rating 2 - Terrible. 20 out of 1001 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ronaldo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this hotel.
Stayed 4 nights in Jan 2025

2/10 Terrible

Sanjana

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Walls are very thin and I was able to hear noises from other room. I couldn’t sleep all night, I complained to front desk middle of night but they dint bother to offer me another quiet room and we suffered all night. It was hell
Stayed 2 nights in Dec 2024

10/10 Excellent

Cherie

Liked: Cleanliness, staff & service, property conditions & facilities
Loved our stay at The General Palmer
Stayed 2 nights in Dec 2024

10/10 Excellent

winton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Made a beautiful birthday for my wife
I found the staff to be one of the most freindly and very helpful in all ways. room was very nice and clean and neat. The bed was very comfortable.
Stayed 1 night in Dec 2024

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Gilbert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location to all Main Street and train have to offer.
Stayed 2 nights in Dec 2024

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rather than the things I don’t like about the General Palmer let’s talk about what I liked about the GP and the answer is EVERYTHING, nothing I disliked, the staff especially were amazing!
Stayed 3 nights in Dec 2024

8/10 Good

Keely

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming, comfortable but noisy!!
This hotel was a lovely property and had all the Victorian esthetic and historic charm we had hoped for. Its central location made exploring Downtown Durango on foot easy. But it would have been nice to know that the trains at the station next door started running (and blowing their whistles every few minutes) at 7 am. No sleeping in at the General Palmer!
Stayed 1 night in Dec 2024

10/10 Excellent

TAMMY M

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Tyler

Stayed 1 night in Dec 2024

10/10 Excellent

Dusty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well maintained very friendly and helpful staff. Breakfast better than expected. Very convenient to train and downtown.
Stayed 2 nights in Dec 2024

10/10 Excellent

Kristi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for a little get away. It was a beautiful hotel. The room was clean the bed was so comfortable. We had everything we needed. The cookies and tea/coffee was a nice little treat. The staff was lovely and friendly. I would absolutely stay here again.
Stayed 1 night in Dec 2024

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Brandy, Pagosa Springs

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and great location.
Stayed 1 night in Dec 2024

10/10 Excellent

thomas

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Check in and check out was super easy. Staff was all very friendly and helpful. The hotel and rooms are beautiful and well kept.
Stayed 3 nights in Dec 2024

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Victorian features of the hotel were beautiful and have been mixed in nicely with modern touches. The Executive suite had ample room and was comfortable for our two night stay. The staff was friendly and helpful. It was nice to have the option of breakfast at the hotel, but there are tons of restaurants around for other meals. It was a great trip!
Stayed 2 nights in Nov 2024

8/10 Good

Loren

Stayed 1 night in Nov 2024

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming hotel in downtown Durango
This hotel was in such a great location with ample parking. The staff was super friendly and helpful. Our room was very clean and comfortable. The free breakfast was a bonus and the price was reasonable.
Stayed 1 night in Nov 2024

10/10 Excellent

Albino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Patricia

Pleasant service, excellent location and parking.
Stayed 4 nights in Nov 2024

10/10 Excellent

MARLENE, CENTRAL

Stayed 5 nights in Oct 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Nov 2024

8/10 Good

Mio

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Property location is excellent, bed was comfy, room was big and comfortable. Except there is only one regular chair. Couch and another chair was almost like broken, so old and sinking. They definitely need upgrade those.( we stayed presidential sweet). Other than that we had great stay.
Stayed 1 night in Nov 2024