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The General Palmer Hotel

4.0 star property

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Photo gallery for The General Palmer Hotel

Interior entrance
Lobby sitting area
Sunlight Suite | Living area | 42-inch flat-screen TV with cable channels, TV, iPod dock
Interior
1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Housekeeping
  • Free WiFi

Explore the area

Map
567 Main Avenue, Durango, CO, 81301
  • Durango and Silverton Narrow Gauge Railroad
    ‪2 min walk‬
  • Animas River Trail
    ‪5 min walk‬
  • Fort Lewis College
    ‪13 min walk‬
  • Durango, CO (DRO-La Plata County)
    ‪26 min drive‬

Room options

View all photos for Executive Suite, 1 King Bed

42-inch flat-screen TV with cable channels, TV, iPod dock

Executive Suite, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential King Suite

Presidential King Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Presidential King Suite

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Deluxe Double Room

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 2 Queen Beds

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Executive Room, 2 Queen Beds

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Executive Room, 1 King Bed

9.2 out of 10
Wonderful
(11 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 Queen Bed

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Executive Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(11 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Deluxe Room, 1 Queen Bed

9.8 out of 10
Exceptional
(21 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(11 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Standard Room, 1 Queen Bed

9.8 out of 10
Exceptional
(23 reviews)
  • Sleeps 2
  • 1 Queen Bed

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About this property

The General Palmer Hotel

4-star hotel in Historic Downtown Durango
Coffee/tea in a common area, concierge services, and a 24-hour front desk are available at this smoke-free hotel. Free continental breakfast and free self parking are also provided. Additionally, a library, tour/ticket assistance, and a porter/bellhop are onsite. Housekeeping is available on request.
The General Palmer Hotel offers 39 accommodations with iPod docking stations and MP3 docking stations. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations with hydromassage showerheads, bathrobes, designer toiletries, and complimentary toiletries.

This Durango hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
A complimentary breakfast is offered each morning. This hot springs hotel also offers a library, a terrace, and a vending machine. Onsite uncovered self parking is complimentary.

The General Palmer Hotel is a smoke-free property.

A complimentary continental breakfast is served each morning between 7:00 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Library

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Built in 1898
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • iPod dock
  • MP3 dock

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 12:30 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 75.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 20 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 15.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: USD 75.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

General Palmer
General Palmer Durango
General Palmer Hotel
General Palmer Hotel Durango
The General Palmer Hotel Hotel
The General Palmer Hotel Durango
The General Palmer Hotel Hotel Durango

The General Palmer Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 659 out of 1000 reviews
Rating 8 - Good. 218 out of 1000 reviews
Rating 6 - Okay. 72 out of 1000 reviews
Rating 4 - Poor. 31 out of 1000 reviews
Rating 2 - Terrible. 20 out of 1000 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lori

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming old hotel in a great location.
Stayed 2 nights in Mar 2025

10/10 Excellent

Joshua

Stayed 1 night in Mar 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gorgeous historical hotel

This a beautiful historical hotel located in a very convenient place to restaurants and bars. The rooms were beautiful, even the "inside" rooms without windows.
Stayed 1 night in Mar 2025

10/10 Excellent

Nancy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great historic hotel. The staff were very helpful and courteous.The rooms were spotless and comfortable. The breakfast was well stocked and very good.
Stayed 1 night in Mar 2025

10/10 Excellent

Patricia

Traveled with family
Beautifully renovated period hotel in a superb location in downtown Durango close to Railroad Museum, Durango-Silverton Railway, for walking to restaurants and shops. Staff are friendly and responsive. Good breakfast and afternoon cookie treats. However, for the coffee addict the hotel’s complimentary coffee service in the lobby and on each of upstairs floors will draw us back again as repeat guests.
Stayed 2 nights in Mar 2025

10/10 Excellent

Linda

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The historic General Palmer Hotel offered the congenial gentility of its Victorian days with the amenities we expect today, without the ‘stuffiness’ of some of its fellow historic hotels. The staff was quick to smile an welcome us and even made accommodation adjustments that we didn’t even realize we would need. It is in the heart of town with an abundance of restaurants, shops and of course the famous Silverton Durango narrow gauge railroad within steps of the hotel. The room was smaller than some chain hotels, but we didn’t find it cramped and it offered all the amenities we expected and more. Our thanks to the staff and especially to the owner for offering a truly enjoyable stay.
Stayed 2 nights in Mar 2025

10/10 Excellent

Peter

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Robyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this older hotel! It was so quaint! We loved that it was within walking distance of everything downtown. The coffee, water, and hot tea at all times and fresh cookies truly was a lovely touch as well. Every staff member that we encountered was very nice and cordial. I definitely recommend this hotel!!
Stayed 2 nights in Mar 2025

8/10 Good

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Ben

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely, clean hotel. Friendly and helpful staff. Great location! We enjoyed it very much.
Stayed 2 nights in Mar 2025

8/10 Good

Ken

Stayed 1 night in Feb 2025

8/10 Good

Gino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Jillian

Stayed 3 nights in Feb 2025

10/10 Excellent

Jennifer

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We love this hotel. It’s classy, clean and the staff is very friendly.
Stayed 2 nights in Feb 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sweet vintage hitel

Bed was very comfortable. It’s a vintage hotel and super cute! Hot tea/coffee/cocoa station 24 hrs!
Stayed 1 night in Mar 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Go back in time

Great location next to rail yard and ambiance to go back to the 19th century. Staff were friendly and helpful. However, a 7:30 am train whistle may not be for everyone.
Stayed 2 nights in Feb 2025

10/10 Excellent

Katherine

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10!

The general palmer hotel is an amazing choice for staying in downtown Durango. The service, the ambience, the beds, everything was delightful. The lobby is so nice to sit in and have a daily fresh baked cookie and peruse the huge selection of teas and coffee. It all has such a charm AND is at a really affordable price point compared to others in the area. I will definitely stay here again next time I’m in Durango!
Stayed 2 nights in Feb 2025

10/10 Excellent

Darius

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a glimpse into history with a bit of modern amenities. I enjoyed it.
Stayed 1 night in Dec 2024

10/10 Excellent

David

Stayed 2 nights in Feb 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable
Stayed 2 nights in Feb 2025

8/10 Good

Phillip

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Beautiful, historic hotel. Friendly staff. Great breakfast.
Stayed 3 nights in Feb 2025

10/10 Excellent

Jarrett

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful
Stayed 4 nights in Feb 2025

10/10 Excellent

Ana

Stayed 1 night in Feb 2025