*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
Unwind on the private sand beach, located just 100 meters away. Pamper yourself with a treatment at the full-service spa and enjoy amenities at First Group The Palace All-Suite like an outdoor pool and a children's pool.
Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This Art Deco hotel also offers a spa tub, a steam room, and a rooftop terrace. Parking is available onsite for a surcharge.
First Group The Palace All-Suite has designated areas for smoking.
- Library
- Picnic area
- Number of outdoor pools - 1
- Shopping center shuttle (surcharge)
- Number of hot tubs - 1
- Elevator
- 24-hour front desk
- Business center
- Dry cleaning/laundry service
- Self parking (surcharge)
- Private beach nearby
- Conference space size (meters) - 108
- Distance from property (ft) 13123
- Terrace
- Distance from property (km) 4
- Luggage storage
- Distance from property (meters) 4023
- Distance from property (miles) 2.5
- Concierge services
- Gift shops or newsstand
- Snack bar/deli
- Designated smoking areas
- Pool umbrellas
- Total number of rooms - 76
- Number of floors - 17
- Number of buildings/towers - 1
- Airport transportation (surcharge)
- Barbecue grill(s)
- Coffee/tea in common areas
- Designated smoking areas (fines apply)
- Rooftop terrace
- Number of bars/lounges - 1
- Full-service spa
- Conference space
- Spa treatment room(s)
- Meeting rooms
- Tours/ticket assistance
- Steam room
- Pool sun loungers
- Sauna
- Babysitting or childcare (surcharge)
- Children's pool
- Safe-deposit box at front desk
- Spa services on site
- Area shuttle (surcharge)
- Wheelchair accessible – no
- Free parking nearby
- Number of restaurants - 1
- Conference space size (feet) - 1163
- Banquet hall
- Laundry facilities
- Beach towels
- Television in common areas
- Wedding services
- Free newspapers in lobby
- Casino shuttle (surcharge)
Family Friendly Amenities
- Family property
- Number of outdoor pools - 1
- Children's pool
- Free WiFi
- Snack bar/deli
- Laundry facilities
- Babysitting or childcare (surcharge)
- DVD player
Room Amenities
First Group The Palace All-Suite offers 76 air-conditioned accommodations with DVD players and safes. Rooms open to balconies. Satellite television is provided. Bathrooms include showers and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hair dryers can be requested.
- Air conditioning
- Room service (limited hours)
- Television
- Coffee/tea maker
- Daily housekeeping
- Phone
- Free toiletries
- Iron/ironing board
- In-room safe
- Balcony
- Desk
- Cookware, dishware, and utensils
- DVD player
- Shower only
- Hair dryer (on request)
- Satellite TV service
- Electric kettle
- Towels provided
- Bedsheets provided
- Paper towels
- Raised toilet seat
- Grab bar - near toilet
- Toothbrush and toothpaste not available
Parking
Self parking (surcharge) , Free parking nearby
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food & Drink
First Group The Palace All-Suite has a restaurant on site.
Room service (during limited hours) is available.
Spa Services
La Vita Spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
- Number of treatment rooms 2
- Couples treatment rooms
- Manicures and pedicures
- Body treatments
- Body wraps
- Facial treatments
- Body scrubs
- Aromatherapy treatments
- Hot stone massage
- Deep tissue massage
- Swedish massage
- Sauna in spa
- Hot tub in spa
- Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Nearby Activities
An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Free bicycles on site
- Fishing on site
- Water skiing nearby
- Golfing nearby
- Boat tours nearby
- Snorkeling nearby
- Surfing/bodyboarding nearby
- Sailing nearby
- Windsurfing nearby
- Scuba diving nearby
Hotel Policies
Payment types
Fees
Optional extras
- Airport shuttle fee: ZAR 350 per vehicle (roundtrip)
- Self parking fee: ZAR 55 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 3:00 PM
Check-in time ends at 10:00 PM
Minimum check-in age is: 16
Check-out
Check-out time is 10 AM
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation.
Service animals are allowed
Service animals are exempt from fees/restrictions
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Staff wears personal protective equipment
Debit cards not accepted
Protective clothing is not available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Children stay free - maximum age 2
Social distancing measures are in place
Contactless check-in is not available
No rollaway/extra beds available
No cribs (infant beds) available
Property confirms they are implementing enhanced cleaning measures
Children stay free
Individually-wrapped food options are not available
No gap period between guest stays
Children and extra beds
- Children are welcome.
- Kids stay free! Children 2 years old and younger stay free when using existing bedding.
- Rollaway/extra beds are not available.
- Cribs (infant beds) are not available.
Pet Policy
- Pets not allowed (service animals welcome)
We should mention
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.
Hotel Names
- Palace Durban
- Palace Hotel Durban
- Palace Resort Durban
- Palace All-Suites Hotel Durban
- Palace All-Suites Durban
- Palace All-Suite Hotel Durban
- Palace All-Suite Hotel
- Palace All-Suite Durban
- Palace All-Suite
- First Group Palace All-Suite Hotel Durban
- First Group Palace All-Suite Hotel
- First Group Palace All-Suite Durban
- First Group Palace All-Suite
- The Palace All Suites
- The Palace All Suite
- First Group The Suite Durban
- First Group The Palace All-Suite Hotel
- First Group The Palace All-Suite Durban
- First Group The Palace All-Suite Hotel Durban
National Rating
Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.
Hotel Reviews
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