Pavilion Hotel Durban

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Pavilion Hotel Durban

Front of property
Bar (on property)
Point of interest
Premium Double Room, 1 Double Bed | In-room safe, desk, iron/ironing board, free WiFi
Bar (on property)

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
  • Parking available
  • Room service
  • 24/7 front desk
  • Breakfast available
  • Laundry

Explore the area

Map
15 K E Masinga Road, Durban, KwaZulu-Natal, 4000
  • Golden Mile
    5 min walk
  • Durban International Convention Centre
    11 min walk
  • Blue Lagoon
    12 min walk
  • Durban North (VIR-Virginia)
    9 min drive

Room options

Deluxe Double Room

  • 484 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 Queen Bed

Family Room

  • 538 sq ft
  • Sleeps 4
  • 2 Double Beds

Premium Double Room, 1 Double Bed

  • 484 sq ft
  • Sleeps 2
  • 1 Double Bed

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About this property

Pavilion Hotel Durban

3-star hotel in Durban Beachfront
This smoke-free hotel features a restaurant, a bar/lounge, and a conference center. WiFi in public areas is free. Other amenities include a coffee shop/cafe, self parking, and dry cleaning. Change of towels is available on request.
Pavilion Hotel Durban offers 73 accommodations with laptop-compatible safes and coffee/tea makers. LED televisions come with premium satellite channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, hair dryers, and change of towels can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. 2 meeting rooms are available. This beach hotel also offers complimentary newspapers in the lobby, dry cleaning/laundry services, and room service (during limited hours). Limited onsite parking is available on a first-come, first-served basis (surcharge).

Pavilion Hotel Durban is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Cliantro - This restaurant serves breakfast and dinner.
Room service (during limited hours) is available.

Languages

English, Xhosa, Zulu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Secured, uncovered self parking on site (ZAR 50 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: ZAR 150 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Cliantro

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • Conference center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately ZAR 150 per person
  • Uncovered self parking fee: ZAR 50.00 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

No pets and no service animals are allowed at this property

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Pavilion Hotel Durban
Pavilion Hotel
Pavilion Durban
Pavilion Hotel Durban Hotel
Pavilion Hotel Durban Durban
Pavilion Hotel Durban Hotel Durban

Pavilion Hotel Durban Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 85 out of 294 reviews" "
Rating 8 - Good. 91 out of 294 reviews" "
Rating 6 - Okay. 64 out of 294 reviews" "
Rating 4 - Poor. 26 out of 294 reviews" "
Rating 2 - Terrible. 28 out of 294 reviews" "

7.8/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Timothy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good overall
Stayed 3 nights in Aug 2024

8/10 Good

Sumeya

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

4/10 Poor

HARIPRAGASEN

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

AJ

Stayed 3 nights in Apr 2024

10/10 Excellent

Bradley

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Bradley

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
Service was great and staff were accomodating and friendly. Rooms were clean and had a rwlaxing atmosphere.
Stayed 1 night in Jan 2024

2/10 Terrible

tiisetso

Stayed 3 nights in Dec 2023

10/10 Excellent

HASINA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magnifisent
It was awesome. Staff was brilliant. Hotel was nice and clean. They took care of all our needs. Well done
Stayed 3 nights in Dec 2023

8/10 Good

Masesi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Roman St Joshua

Stayed 1 night in Dec 2023

8/10 Good

Remano

Stayed 2 nights in Dec 2023

2/10 Terrible

Patricia

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
High level of unprofessionalism.Poor service.
Wasted 3 hour trying to sort a misunderstanding between pavillion hotel and agent.I did recieve a confirmation that everything was in order because I booked two months before my stay.Disappoining,my booking was canceled at the last hour.I ended up crying alone in the reception area.I was late for the show.The matter was sorted after 3 hours of endless phone calls and unnecessary arguments.I was so hurt.Improve your communication skills between you and agents.
Stayed 1 night in Dec 2023

8/10 Good

JE

Stayed 1 night in Dec 2023

4/10 Poor

matjatji

Stayed 6 nights in Nov 2023

2/10 Terrible

Siphelele

Disliked: Staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

Morenna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Thomas

Stayed 1 night in Nov 2023

10/10 Excellent

Nyiko

Stayed 2 nights in Nov 2023

2/10 Terrible

Nadeem

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Bilal

Stayed 3 nights in Oct 2023

10/10 Excellent

Daniel

Stayed 4 nights in Sep 2023

10/10 Excellent

LIOENI

Stayed 5 nights in Sep 2023

6/10 Okay

Rabia

Traveled with partner
Liked: Cleanliness, staff & service
The hotel didn't have a back up generator very inconvenient due to daily loadshedding which affects all of S. Africa. The smart TV. is reliable on an effective WiFi, which unfortunately was not the case. Very frustrating.
Stayed 9 nights in Aug 2023

2/10 Terrible

Schalk

Stayed 6 nights in Jun 2023

6/10 Okay

Kaludi

Stayed 3 nights in Jun 2023