6/10 Okay
Verified traveler
Jul 3, 2017
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Need to service the apartment everyday.
Verified traveler
Stayed 2 nights in Jun 2017
Entire apartment
Point Waterfront
3.5 star property
Choose dates to view prices
Photo gallery for Point Waterfront
Reviews
3.43.4 out of 10
Popular amenities
- 24/7 front desk
- Pool
- Laundry
- Barbecue grill
- Outdoor Space
- Kitchen
Explore the area
Point Bay Building, 5 Signal Road, Durban, KwaZulu-Natal, 4001
- Harbour2 min walk
- Addington Beach2 min walk
- Golden Mile2 min walk
- Durban (DUR-King Shaka Intl.)36 min drive
Room options
View all photos for Luxury Penthouse, 3 Bedrooms (IL Signor William Brauns )
Luxury Penthouse, 3 Bedrooms (IL Signor William Brauns )
- 2691 sq ft
- 3 bedrooms
- 1 bathroom
- Ocean view
- Sleeps 6
- 1 King Bed, 1 Queen Bed and 2 Twin Beds
View all photos for Standard Loft, 2 Bedrooms (Vista Serena )
Standard Loft, 2 Bedrooms (Vista Serena )
- 2153 sq ft
- 2 bedrooms
- 1 bathroom
- Bay view
- Sleeps 4
- 2 Double Beds
About this property
Entire place
You'll have the entire apartment to yourself and will only share it with other guests in your party.
Point Waterfront
3.5-star apartment in Durban Point
An outdoor pool, dry cleaning, and laundry facilities are available at this smoke-free apartment building. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, tour/ticket assistance, and a garden are onsite. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. For a bit of entertainment, guests will find a TV with satellite channels, and other amenities include free WiFi and a separate tub and shower.
Guest accommodations at Point Waterfront offer hair dryers. Accommodations at this 3.5-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include separate bathtubs and showers.
Guests can surf the web using the complimentary wireless Internet access. Televisions come with satellite channels.
Recreational amenities at the apartment include an outdoor pool.
Point Waterfront features an outdoor pool, a terrace, and barbecue grills. Wireless Internet access is complimentary. This beach apartment also offers tour/ticket assistance, a garden, and laundry facilities. Onsite self parking is complimentary.
Point Waterfront is a smoke-free property.
Languages
English
Property amenities
Pool/Spa
- Outdoor pool
Internet
- Available in the apartment: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- Roundtrip airport shuttle (surcharge)
- Free self parking on site
Family friendly
- Children stay free (see details)
- Free crib
Kitchen
- Cookware, dishware, and utensils
- Electric kettle
- Full-sized refrigerator/freezer
- Microwave
- Oven
- Stovetop
Bathroom
- Hair dryer
- Private bathroom
- Separate bathtub and shower
- Towels provided
Entertainment
- TV with satellite channels
Outdoor areas
- Barbecue grill
- Garden
- Terrace
Laundry
- Dry cleaning/laundry service
- Laundry facilities
Work spaces
- Desk
Climate control
- Air conditioning
Pets
- No pets allowed
Suitability/Accessibility
- Smoke-free property
Services and conveniences
- 24-hour front desk
- Tour and ticket assistance
Safety features
- Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
- Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
- Garden
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: midnight
Check-out
Check-out before 10 AM
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Breakage deposit: ZAR 1500.00 per stay
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Property is also known as
Point Waterfront Hotel Durban
Point Waterfront Hotel
Point Waterfront Durban
Point Waterfront Villa Durban
Point Waterfront Apartment Durban
Point Waterfront Apartment
Point Waterfront Durban
Point Waterfront Apartment
Point Waterfront Apartment Durban
Point Waterfront Reviews
Reviews
3.4
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 0 out of 3 reviews" "
10 - Excellent
0
Rating 8 - Good. 0 out of 3 reviews" "
8 - Good
0
Rating 6 - Okay. 1 out of 3 reviews" "
6 - Okay
1
Rating 4 - Poor. 0 out of 3 reviews" "
4 - Poor
0
Rating 2 - Terrible. 2 out of 3 reviews" "
2 - Terrible
2
4.0/10
Cleanliness
4.0/10
Staff & service
4.8/10
Property conditions & facilities
Reviews
2/10 Terrible
Verified traveler
Mar 29, 2017
Liked: Room comfort
Disliked: Property conditions & facilities
Great view but such bad management.
Very disappointed. No communication from FutureBound. Emailed 5 days before we arrive and asked about the Jacuzzi specifically and was advised all good. Arrived - nothing worked and it was so dirty. We phoned and was advised it has not been working - why did no one advise us as we paid for the bigger apartment specifically for this reason and I questioned it!? We were told someone will come out that day still but no one came, no one phoned back. The braai's bottom was so broken the ash fell through on the tiles. Some condiments will also me a nice touch such as sugar/salf/ braai casserole. There was no parking at all even though advised this is included. No one answered emergency phone about check out etc. I emailed on 22 March already with feedback and queering our deposit.. still no feedback it is 29 March - email sent twice again since that. NO one even bothers to make an effort to just reply to you. I WILL BE VERY CAREFUL in booking this. It is the most amazing apartment and the view is incredible .. it has so much potential and being in travel myself, I would have loved to sent all my clients to you as I really loved the view and apartment is great for family and all my business clients but the management is so unbelievably poor and the service is just shocking. We got to check in earlier then expected which was great - I appreciate that but the rest was just downhill from there. Please can someone advise on our refund of our deposit as well. Thank you!
Verified traveler
2/10 Terrible
Richard
Jan 17, 2017
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid if possible!
We stayed at the Point Waterfront 3 nights. Normally every stay through hotels.com is exactly as it appears and is always top quality, unfortunately this was not the case here. The apartment was dirty, there was broken cupboards, a green hot tub, nobody to meet us and show us where to park, so my car was clamped, the windows were loose, the patio doors wouldn't lock, the shower leaked so we had to use towels to mop up and nobody came to replace them. There was an inventory in place for the whole apartment which we were supposed to sign for and leave a deposit to cover, however the majority of the items were missing, such as glasses. There was supposed to be tea and coffee in the room, but none was left, batteries in tv remotes were dead, there was nails sticking out of one of the broken kitchen units, lights in one room flashed and in another room did not switch on at all. No wifi either. Overall it was thoroughly disappointing. I contacted the management team and the chairman who had left a welcome letter, but nobody replied to my emails and despite me calling a number of times, the management team did not come out to the apartment to see what my issues were. There were 3 parking spaces, all occupied by the apartment owner. The lack of any willingness to see why I was complaining just compounded the overall poor feeling towards the place. Zero service, dirty apartment, thoroughly disappointing.