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Suncoast Hotel & Towers

5.0 star property

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Photo gallery for Suncoast Hotel & Towers

Exterior
Exterior
Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Couples treatment rooms, hot tub, body treatments, deep-tissue massages
Flat-screen TV

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Pool
  • Bar
  • Gym
  • Spa

Explore the area

Map
20 Battery Beach Road, Durban, Durban, KwaZulu-Natal, 4056
  • Suncoast Casino and Entertainment World
    ‪3 min walk‬
  • Durban Beach
    ‪3 min walk‬
  • Golden Mile
    ‪3 min walk‬
  • Durban North (VIR-Virginia)
    ‪8 min drive‬

Room options

View all photos for Luxury Suite

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Luxury Suite

  • 538 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Executive Room

  • 431 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Suite

  • 538 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, Sea View

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Executive Room, Sea View

  • 431 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, Sea View

View from room

Standard Room, Sea View

  • 194 sq ft
  • Sea view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Penthouse (Suite)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Penthouse (Suite)

  • 2099 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Room

  • 193 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

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About this property

Suncoast Hotel & Towers

5-star hotel in Durban Beachfront
Spend the day relaxing on the beach or pampering yourself at Suncoast Hotel & Towers's full-service spa.
Suncoast Hotel & Towers offers 165 accommodations with safes and coffee/tea makers. Flat-screen televisions come with satellite channels. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Suncoast Spa has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a hot tub. The spa is open daily.
In addition to a full-service spa, Suncoast Hotel & Towers features an outdoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This 5-star property offers access to a business center and a meeting room. This luxury hotel also offers spa services, a terrace, and tour/ticket assistance. Onsite parking is available (surcharge).

Suncoast Hotel & Towers has designated areas for smoking.

A complimentary full breakfast is served each morning between 6:30 AM and 10:30 AM.
Jeera - This restaurant specializes in Indian cuisine and serves breakfast, lunch, and dinner.
The Bar - Onsite cocktail bar. Open daily.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Secured, covered self parking on site (ZAR 55 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Jeera
  • The Bar

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Free crib
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 10 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive recycling policy
  • Designated smoking areas
  • Locally-owned and organized tours and activities

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Covered self parking fee: ZAR 55 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Apple Pay and Samsung Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Suncoast Hotel & Towers
Suncoast Hotel & Towers Durban
Suncoast Sunsquare Suncoast Towers Hotel Durban
Suncoast Sunsquare Suncoast Towers Hotel
Suncoast Towers Durban
Suncoast Towers Hotel
Suncoast Hotel Durban
Suncoast Towers Hotel Durban
Suncoast Sunsquare Suncoast Towers Durban
Suncoast Sunsquare Suncoast Towers

Suncoast Hotel & Towers Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 82 out of 175 reviews
Rating 8 - Good. 57 out of 175 reviews
Rating 6 - Okay. 23 out of 175 reviews
Rating 4 - Poor. 8 out of 175 reviews
Rating 2 - Terrible. 5 out of 175 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

robin

Stayed 1 night in Nov 2024

10/10 Excellent

Tsietsi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

Simon

Stayed 2 nights in Oct 2024

10/10 Excellent

Himesh

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Have a free upgrade
Stayed 1 night in Oct 2024

8/10 Good

neelandran

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Bathroom had a bad odour
Stayed 3 nights in Aug 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed here twice in the past year and have enjoyed it both times. Though this time we were on the ground floor passing through to casino. I was reassured when I mentioned it would be noisy. Noisy? No it won’t be noisy, I was reassured Well it was just that, noisy, in early hours of the morning. But the view was amazing and the location fitted our needs during our visit. The staff so helpful and friendly. I can not fault them. We thank them all.
Stayed 11 nights in Jul 2024

10/10 Excellent

Robin, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful location.
Stayed 1 night in Jul 2024

10/10 Excellent

zahida

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accomodating stafff at Suncoast towers
The stay was excellent. However Hotels.com had posted a pic of the penthouse suite that I booked at a excellent rate, and I did not get that room, however the stay , breakfast was good.
Stayed 1 night in Jul 2024

10/10 Excellent

Thembi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful, even though we only stayed for one night. The staff who welcomed us at the reception were wonderful, and we enjoyed walking around the beach. We had breakfast the next morning before we left, though the breakfast staff weren’t as welcoming as those at reception. I suppose not everyone is a morning person.
Stayed 1 night in Jul 2024

2/10 Terrible

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lowest ranking is given solely due to the design of the room we had which should never have been given to a couple. The hotel is modern, secure, well located and there are lots of restaurants available. The room we were given, 611, was by far the smallest we had at any of the ten hotels we stayed in during our holiday in South Africa. However, the worst feature was the fact that the toilet, washbasin and shower were integral to the bedroom. Even though the toilet and shower were surrounded by opaque glass you could still see a person inside. This was particularly the case when the lights were on. Obviously there were gaps so that the doors could be opened and closed. This meant that you could see and hear everything the person was doing. Even worse the light switches turned all the room lights on and off at once. Therefore if you needed to get up during the night you had to turn all the lights on, thereby waking your partner up so that they could "enjoy" the experience of you using the toilet! The room would be fine for single occupancy, which judging from there being only one glass is how it is normally used. However, why anyone should think such a room is suitable for two is incomprehensible to me. On our second evening we were offered a different room but we had to leave early the next day so did not take up the offer. So rooms which are not like what I have described are available if you decide to stay here.
Stayed 2 nights in Jun 2024

10/10 Excellent

neelandran

Stayed 4 nights in Apr 2024

10/10 Excellent

neelandran

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

8/10 Good

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always like this hotel! Staff are fab, location is spot on! Only comment is rooms are cold in June and they’ve removed the robes from the suites and don’t have any spare for the standard rooms. I didn’t enjoy having to wear my coat inside to keep warm.
Stayed 3 nights in Jun 2024

10/10 Excellent

Marthinus

Stayed 1 night in Jun 2024

10/10 Excellent

neelandran

Business traveler
Liked: Staff & service
great customer service
Stayed 2 nights in Apr 2024

10/10 Excellent

Anthony Bernard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Anthony Bernard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An amazing stay
I enjoyed my stay at Suncoast Hotel as the hotel met my expectations. Friendly staff, good breakfast and clean room.
Stayed 2 nights in Mar 2024

10/10 Excellent

Anthony Bernard

Stayed 1 night in Mar 2024

10/10 Excellent

Jamie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A++
Incredible staff
Stayed 2 nights in Mar 2024

6/10 Okay

pius, Las Vegas

Business traveler
Liked: Cleanliness, property conditions & facilities
This was my 10th stay at the property, I noticed housekeeping is not as my past stays, you have to continuously ask for basic things that should be in the room like bath towels.
Stayed 1 night in Jan 2024

10/10 Excellent

Knowledge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxurious place in Durban
Clean place .. nice food
Stayed 1 night in Jan 2024

10/10 Excellent

Reshma

Traveled with family
Liked: Room comfort
Disliked: Cleanliness
Happy
The Hotel is well placed for families because the restaurants, casino, movie theatre are downstairs which is convenient. The rooms are clean and functional however, the cleaners need to pay attention to detail as there is noticeable black mildew buildup in the shower. Vegetarian breakfast must be requested although the chef frying the eggs seemed to take my request grudgingly.
Stayed 3 nights in Dec 2023

8/10 Good

Ameer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was amazing
Stayed 7 nights in Dec 2023

6/10 Okay

ANANDHAN

Liked: Staff & service
Not what was expected, especially after paying R4000 for a 3 night stay
Stayed 3 nights in Dec 2023

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay with your loved one.
We enjoyed our stay. Location was right by the beach which was what we liked most.
Stayed 2 nights in Nov 2023