The Balmoral Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Balmoral Hotel

Children's play area - outdoor
Exterior
Meeting facility
Exterior
Lobby sitting area

Reviews

7.8 out of 10

Good

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Room service
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

Map
125 OR Tambo Parade, Durban, KwaZulu-Natal, 4000
  • Golden Mile
    2 min walk
  • Durban Funworld
    2 min walk
  • Harbour
    15 min walk
  • Durban North (VIR-Virginia)
    13 min drive

Room options

Studio Non Sea-Facing

  • Sleeps 2
  • 1 Double Bed

Standard Sea Facing

  • 194 sq ft
  • Ocean view
  • Sleeps 2
  • 1 Double Bed OR 1 Twin Bed

Standard Twin Room, 1 Bedroom, Non Smoking

  • 194 sq ft
  • Sleeps 2
  • 1 Twin Bed OR 2 Twin Beds

Superior Sea Facing

  • Ocean view
  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed

Executive Room, Sea Facing

  • 484 sq ft
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed

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About this property

The Balmoral Hotel

4-star hotel in Durban Beachfront
Along with a restaurant, this hotel has a 24-hour business center and 24-hour room service. Free WiFi in public areas and free valet parking are also provided. Additionally, a business center, conference space, and concierge services are onsite.
The Balmoral Hotel offers 95 air-conditioned accommodations with minibars and safes. Refrigerators and coffee/tea makers are provided. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers.

This Durban hotel provides complimentary wireless Internet access. 42-inch plasma televisions come with satellite channels. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. This 4-star property offers access to a 24-hour business center and a meeting room. For a surcharge, the property provides an airport shuttle (available 24 hours) and a casino shuttle. This beach hotel also offers a terrace, tour/ticket assistance, and concierge services. Limited complimentary onsite parking is available on a first-come, first-served basis.

The Balmoral Hotel has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Restaurant - This restaurant specializes in Halal dishes and serves breakfast, lunch, and dinner.
Late night fare is available from 24-hour room service.

Languages

English, Zulu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking within 1 mile
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Casino shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: ZAR 185 per person
  • A restaurant

Restaurants on site

  • restaurant

Things to do

  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Conference space
  • Meeting room

Outdoors

  • Direct access to the beach
  • In a provincial park
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch plasma TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 16

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for ZAR 550.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately ZAR 185 per person
  • Airport shuttle fee: ZAR 470.00 per vehicle (one-way, maximum occupancy 6)
  • Airport shuttle fee per child: ZAR 50 (one-way)
  • Rollaway bed fee: ZAR 550.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

No pets and no service animals are allowed at this property

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Balmoral Durban
Balmoral Hotel Durban
Balmoral Hotel
The Balmoral Hotel Hotel
The Balmoral Hotel Durban
The Balmoral Hotel Hotel Durban

The Balmoral Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 64 out of 191 reviews" "
Rating 8 - Good. 71 out of 191 reviews" "
Rating 6 - Okay. 31 out of 191 reviews" "
Rating 4 - Poor. 14 out of 191 reviews" "
Rating 2 - Terrible. 11 out of 191 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lihor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Close to the Comrades Marathon Start, ICC, Kingmead, and in front of beach.
Stayed 4 nights in Jun 2024

10/10 Excellent

Kaizer

Stayed 2 nights in Mar 2024

8/10 Good

Wiseman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Rabia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very old hotel, charming and quaint, its beachfront but unsafe to walķ to beach, bothered by homeless beggars and illegal sellers..parking was safe and secure at the rear. Staff was friendly, helpful and very pleasant. As my wife is disabled the first disabled room was unsuitable due to the shower . We were moved to a better equipped bathroom which improved our stay.
Stayed 10 nights in Aug 2023

10/10 Excellent

Nicholas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beach Proximity
Amazing staff and service at the hotel The added view and proximity to the Beach was just an icing
Stayed 5 nights in Nov 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2021

10/10 Excellent

Boitumelo

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021

8/10 Good

Msawenkosi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was excellent and Covid protocol was followed/implemented.The hotel is and clean and the rooms are very clean and fresh.
Stayed 1 night in Aug 2021

2/10 Terrible

Norberto

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Skip this place
A bad experience and certainly not a 4 star rating worthy, poorly maintained . Dirty carpet and lifting floor boards .
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities
nice stay for older building
Stayed 1 night in Jul 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service
Family of 3 vacation
The Balmoral gives value for money but the infrastructure is quite old.
Stayed 2 nights in Apr 2021

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
The personnel went out of their way to make it a good experience. The politeness of the staff was evident right from the security guard outside to the cleaners.
Stayed 2 nights in Jan 2020

10/10 Excellent

Bongiwe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 3 nights in Jan 2020

10/10 Excellent

gregg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for Money
Good location right opposite the beach..secure parking behind hotel..excellent room..good management team..value for money
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old style colonial hotel like going back in time! Very helpful staff. Lovely setting right on the beach in Durban. Some of the fixtures and fittings could do with refreshing or updating - for instance stair carpets very worn. Overall a very good experience though.
Stayed 2 nights in Nov 2019

2/10 Terrible

Russell, London

Totally appalled to arrive home to the UK to be informed that my credit card had been subject to credit card fraud of a few hundred GB pounds and I know that it had to be by a member of staff at this hotel. So watch out there are criminals at this hotel.
Stayed 3 nights in Nov 2019

10/10 Excellent

Stuart, UK

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, nice room and friendly staff plus in the best location in Durban.
Stayed 3 nights in Nov 2019

8/10 Good

Kedibone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was wonderful
Stayed 3 nights in Oct 2019

4/10 Poor

Faaiz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Noise is a problem
Other guests are noisy and security is slack in controlling the noise. Street noise (prostitutes) are plentiful - keep windows closed
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historical Colonial hotel. Well maintained and clean. Attentive staff.
Stayed 1 night in Jul 2019

10/10 Excellent

MANDISA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

6/10 Okay

paul

The hotel is a bit old, but it was fine overall and had a touch of class given its age, which i liked. Room was a little small but not too small and was fairly clean. Street was a little noisy and the guys on the street yelling and talking in front of the hotel. For the price, its reasonable, but not great. I asked for a late check out - leaving on a Monday - I came to check out 30 minutes after the time and the guy at the front wanted to charge me. With all the hotels and traveling I have done, that was the first time I have had someone say that to me, especially after I informed them of a late check out. I refused but it left a sour taste in my mouth, so to speak.
Stayed 3 nights in May 2019

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019

10/10 Excellent

Jacqui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best
Our stay was great and the stuff was friendly as well
Stayed 3 nights in Apr 2019