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The Balmoral Hotel

4.0 star property

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Photo gallery for The Balmoral Hotel

Children's play area - outdoor
Exterior
Daily buffet breakfast (ZAR 185 per person)
Minibar, in-room safe, desk, laptop workspace
Meeting facility

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Room service
  • Laundry
  • Housekeeping
  • Air conditioning
$85
includes taxes & fees
Dec 2 - Dec 3

Explore the area

View in a map
125 OR Tambo Parade, Durban, KwaZulu-Natal, 4000
  • Place, Durban Funworld
    ‪1 min walk‬
  • Place, Golden Mile
    ‪3 min walk‬
  • Place, Durban International Convention Centre
    ‪15 min walk‬
  • Airport, Durban (DUR-King Shaka Intl.)
    ‪27 min drive‬

Room options

View all photos for Standard Twin Room, 1 Bedroom, Non Smoking

Minibar, in-room safe, desk, laptop workspace

Standard Twin Room, 1 Bedroom, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Sea Facing

Shower, designer toiletries, hair dryer, towels

Standard Sea Facing

9.0 out of 10
Wonderful
(2 reviews)
  • 194 sq ft
  • Ocean view
  • Sleeps 1
  • 1 Double Bed

View all photos for Superior Sea Facing

Minibar, in-room safe, desk, laptop workspace

Superior Sea Facing

  • Ocean view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Studio Non Sea-Facing

Studio Non Sea-Facing | Minibar, in-room safe, desk, laptop workspace

Studio Non Sea-Facing

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 1 Bedroom

Minibar, in-room safe, desk, laptop workspace

Standard Twin Room, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive King Room, 1 Bedroom, Sea Facing

Executive King Room, 1 Bedroom, Sea Facing | Minibar, in-room safe, desk, laptop workspace

Executive King Room, 1 Bedroom, Sea Facing

  • 484 sq ft
  • Ocean view
  • Sleeps 1
  • 1 King Bed

View all photos for Executive Twin Room, Sea Facing

Minibar, in-room safe, desk, laptop workspace

Executive Twin Room, Sea Facing

9.0 out of 10
Wonderful
(2 reviews)
  • 484 sq ft
  • Ocean view
  • Sleeps 2
  • 2 Twin Beds

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About this property

The Balmoral Hotel

4-star hotel in Durban Beachfront
Along with a restaurant, this hotel has a 24-hour business center and 24-hour room service. Free WiFi in public areas and free valet parking are also provided. Additionally, a business center, conference space, and concierge services are onsite.
The Balmoral Hotel offers 95 shared accommodations with air conditioning, fireplaces, and minibars. 42-inch plasma televisions come with satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, designer toiletries, and hair dryers.

This Durban hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. This 4-star property offers access to a 24-hour business center and a meeting room. For a surcharge, the property provides an airport shuttle (available 24 hours) and a casino shuttle. This beach hotel also offers a terrace, tour/ticket assistance, and concierge services. Limited complimentary onsite parking is available on a first-come, first-served basis.

The Balmoral Hotel has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Onsite venue - This restaurant specializes in Halal dishes and serves breakfast, lunch, and dinner.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking within 1 mile
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Casino shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: ZAR 185 per person
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Conference space
  • Meeting room

Outdoors

  • Direct access to the beach
  • In a provincial park
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch plasma TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Fireplace
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Shared accommodations
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 16

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately ZAR 185 per person
  • Airport shuttle fee: ZAR 470.00 per vehicle (one-way, maximum occupancy 6)
  • Airport shuttle fee per child: ZAR 50 (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

No pets and no service animals are allowed at this property

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Balmoral Durban
Balmoral Hotel Durban
Balmoral Hotel
The Balmoral Hotel Hotel
The Balmoral Hotel Durban
The Balmoral Hotel Hotel Durban

Reviews

The Balmoral Hotel Reviews

7.8

Good

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 73 out of 204 reviews
Rating 8 - Good. 74 out of 204 reviews
Rating 6 - Okay. 31 out of 204 reviews
Rating 4 - Poor. 14 out of 204 reviews
Rating 2 - Terrible. 12 out of 204 reviews

Reviews

10/10 Excellent

Elmarie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel stay was comfortable with a good breakfast option Clean rooms and all amenaties was supplied
Stayed 6 nights in Aug 2025

8/10 Good

Amanda

Traveled with family
Liked: Property conditions & facilities
Disliked: Amenities
Brilliantly attentive staff, excellent breakfast and great location right on the sea shore.
Stayed 2 nights in Jul 2025

10/10 Excellent

jack

Stayed 4 nights in Jun 2025

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff is beyond the friendliest and most helpful staff I have ever encountered while traveling extensively. From the hotel manager, reception desk, the restaurant, and the housekeeping staff, everyone was incredible. We had a room facing the water, so it was incredible to look out the windows and clearly see the water and beach. The room was not noisy at all. Breakfast had lots of options and we ate dinner in the hotel almost every night. We already booked this hotel for next year for 10 days.
Stayed 9 nights in Jun 2025

10/10 Excellent

David

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Had a great time and they treated us Comrades runners well.
Stayed 5 nights in Jun 2025

10/10 Excellent

jack

Stayed 2 nights in Jun 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a very old hotel but still has its charm. Location in front of the beach is a big plus, The security at the hotel is good, the food is good. Overall, this old lady is still kicking.
Stayed 2 nights in Apr 2025

10/10 Excellent

Javid Jameel, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
Overall, this is a good property in a sketchy area. The staff is friendly.
Stayed 10 nights in Mar 2025

10/10 Excellent

Lihor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Close to the Comrades Marathon Start, ICC, Kingmead, and in front of beach.
Stayed 4 nights in Jun 2024

10/10 Excellent

Kaizer

Stayed 2 nights in Mar 2024

8/10 Good

Wiseman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Rabia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very old hotel, charming and quaint, its beachfront but unsafe to walķ to beach, bothered by homeless beggars and illegal sellers..parking was safe and secure at the rear. Staff was friendly, helpful and very pleasant. As my wife is disabled the first disabled room was unsuitable due to the shower . We were moved to a better equipped bathroom which improved our stay.
Stayed 10 nights in Aug 2023

10/10 Excellent

Nicholas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beach Proximity

Amazing staff and service at the hotel The added view and proximity to the Beach was just an icing
Stayed 5 nights in Nov 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2021

10/10 Excellent

Boitumelo

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021

8/10 Good

Msawenkosi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was excellent and Covid protocol was followed/implemented.The hotel is and clean and the rooms are very clean and fresh.
Stayed 1 night in Aug 2021

2/10 Terrible

Norberto

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Skip this place

A bad experience and certainly not a 4 star rating worthy, poorly maintained . Dirty carpet and lifting floor boards .
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities
nice stay for older building
Stayed 1 night in Jul 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service

Family of 3 vacation

The Balmoral gives value for money but the infrastructure is quite old.
Stayed 2 nights in Apr 2021

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
The personnel went out of their way to make it a good experience. The politeness of the staff was evident right from the security guard outside to the cleaners.
Stayed 2 nights in Jan 2020

10/10 Excellent

Bongiwe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 3 nights in Jan 2020

10/10 Excellent

gregg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Value for Money

Good location right opposite the beach..secure parking behind hotel..excellent room..good management team..value for money
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old style colonial hotel like going back in time! Very helpful staff. Lovely setting right on the beach in Durban. Some of the fixtures and fittings could do with refreshing or updating - for instance stair carpets very worn. Overall a very good experience though.
Stayed 2 nights in Nov 2019

2/10 Terrible

Russell, London

Totally appalled to arrive home to the UK to be informed that my credit card had been subject to credit card fraud of a few hundred GB pounds and I know that it had to be by a member of staff at this hotel. So watch out there are criminals at this hotel.
Stayed 3 nights in Nov 2019