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The Riverside Hotel

4.0 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Riverside Hotel

Reception hall
Poolside bar
Terrace/patio
Lobby sitting area
Poolside bar

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • Gym
  • Pool
  • Breakfast available
  • 24/7 front desk
  • Room service

Explore the area

Map
10 Kenneth Kaunda Drive, Durban North, KwaZulu-Natal, 4065
  • Umgeni River Bird Park
    17 min walk
  • Japanese Gardens
    2 min drive
  • Durban Beach
    3 min drive
  • Durban North (VIR-Virginia)
    5 min drive

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, Tempur-Pedic beds, in-room safe, desk

Deluxe Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite

Suite | Premium bedding, Tempur-Pedic beds, in-room safe, desk

Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Triple Room

Triple Room | Premium bedding, Tempur-Pedic beds, in-room safe, desk

Triple Room

  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Family Room

Family Room | Premium bedding, Tempur-Pedic beds, in-room safe, desk

Family Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Standard Room

  • Sleeps 2
  • 1 Queen Bed

About this property

The Riverside Hotel

4-star Durban North hotel close to Durban Beach
At The Riverside Hotel, hit the nearby beach, dine onsite at Riverside Cafe, or enjoy a drink at one of the hotel's 2 bars/lounges.
The Riverside Hotel offers 169 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Tempur-Pedic beds feature premium bedding. 32-inch LED televisions come with satellite channels and pay movies. Accommodations at this 4-star hotel have kitchenettes with refrigerators and microwaves. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.

This Durban North hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a health club.

Children under 12 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Riverside Hotel features an outdoor pool and a health club. The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. A computer station is located on site and wired and wireless Internet access is available for a surcharge.

This 4-star property offers access to a 24-hour business center and meeting rooms. This beach hotel also offers a terrace, barbecue grills, and tour/ticket assistance. Guests can use the outdoor pool at a partner property. For a surcharge, the property provides an airport shuttle (available on request) and an area shuttle. Complimentary secured self parking is available on site.

The Riverside Hotel has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Riverside Cafe - This poolside restaurant serves breakfast, brunch, lunch, and dinner. A children's menu is available. Reservations are required.
Riverside Poolside Bar - This poolside sports bar serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Hops - This pub serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Languages

English, Zulu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (ZAR 55); wired internet (surcharge)

Parking and transportation

  • Roundtrip airport shuttle (surcharge) on request
  • Area shuttle (surcharge)
  • Free secured self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: ZAR 140 for adults and ZAR 100 for children
  • 2 bars/lounges
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Hops
  • Riverside Cafe
  • Riverside Poolside Bar

Things to do

  • 24-hour gym
  • Outdoor pool
  • Outdoor pool (guest access)
  • TV in common areas

Family friendly

  • In-room babysitting (surcharge)
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • On a river
  • Outdoor furniture
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchairs on site

More

  • 5 floors
  • Built in 1998
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LED TV with satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately ZAR 140 for adults and ZAR 100 for children
  • Fee for wireless internet in public areas: ZAR 55 (rates may vary)
  • Fee for wired internet in public areas: ZAR 55 (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

Pool access available from 8:00 AM to 7:30 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 12 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Three Cities Riverside
Three Cities Riverside Durban
aha Riverside Hotel Durban
Three Cities Riverside Hotel Durban
Riverside Hotel Durban
aha Riverside Hotel
aha Riverside Durban
aha Riverside
aha Riverside Durban North
The Riverside Hotel Hotel
The Riverside Hotel Durban North
The Riverside Hotel Hotel Durban North

The Riverside Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 68 out of 213 reviews" "
Rating 8 - Good. 79 out of 213 reviews" "
Rating 6 - Okay. 43 out of 213 reviews" "
Rating 4 - Poor. 15 out of 213 reviews" "
Rating 2 - Terrible. 8 out of 213 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Wesley

Stayed 1 night in Sep 2024

10/10 Excellent

Malcolm

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Malcolm

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Malcolm

Stayed 1 night in Jun 2024

8/10 Good

Malcolm

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2024

2/10 Terrible

Myles

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst
They have a rat problem and way too noisy in the evening. They rates ate the power cable that caused all the plugs to be down in the room. The hotels drinks were worse than buying a drink in the UK. Do not recommended to my worst enemy.
Stayed 1 night in Apr 2024

8/10 Good

Malcolm

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Musawenkosi Daniel

Stayed 2 nights in Feb 2024

6/10 Okay

Munyaradzi

Stayed 3 nights in Jan 2024

6/10 Okay

Fathima

Stayed 8 nights in Dec 2023

6/10 Okay

Sally

Stayed 1 night in Nov 2023

10/10 Excellent

Malcolm

Stayed 1 night in Nov 2023

6/10 Okay

Wade

Stayed 2 nights in Sep 2023

6/10 Okay

Parkash

Stayed 1 night in Jul 2023

8/10 Good

Thembekani

Stayed 3 nights in Jun 2023

6/10 Okay

Uma

Stayed 1 night in Jun 2023

8/10 Good

michael

Stayed 2 nights in Jun 2023

8/10 Good

Eric

Stayed 2 nights in May 2023

8/10 Good

Ntombifuthi

Stayed 2 nights in May 2023

10/10 Excellent

megan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
All good

8/10 Good

Zarina

Traveled with family
Liked: Cleanliness, property conditions & facilities
Terrible service average hotel
I booked a suite for 2 adults and 2 children. On the app the description of the suite was that it would have a king bed and a twin bed. However, all it had was a king bed. Even after getting the manager on the line he was unable to provide a solution to the problem except to say i had to pay an extra 500 rands for an extra bed. The mistake was clearly in the hotel's description of the suite, so quite annoying that costs were passed onto me and management unable to assist.
Stayed 2 nights in Dec 2022

10/10 Excellent

Sally

Stayed 1 night in Dec 2022

8/10 Good

Arnold

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Water issues!!!
Requested room with separate room, given room with shower in bath. Water covering floor due to leaking fridge, which had a foot pad missing. Water in bathroom was luke warm when on maximum heat.
Stayed 1 night in Jul 2022

6/10 Okay

Aaliyah

Stayed 3 nights in Sep 2021