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Delta Hotels Durham Royal County

4.0 star property

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Alfresco dining, serves lunch and dinner
View from property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk
  • Room service

Explore the area

Map
Old Elvet, Durham, England, DH1 3JN
  • Durham Indoor Market
    ‪4 min walk‬
  • Durham World Heritage Site Visitor Centre
    ‪5 min walk‬
  • Gala Theatre Durham
    ‪5 min walk‬
  • Newcastle (NCL-Newcastle Intl.)
    ‪33 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down comforters, in-room safe, desk

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, River View

Premium bedding, down comforters, in-room safe, desk

Superior Room, 1 King Bed, River View

  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | Premium bedding, down comforters, in-room safe, desk

Superior Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed

Premium bedding, down comforters, in-room safe, desk

Superior Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, down comforters, in-room safe, desk

Suite, 1 Bedroom

  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 2 Double Beds

Family Room, 2 Double Beds | Premium bedding, down comforters, in-room safe, desk

Family Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 Queen Bed

Premium bedding, down comforters, in-room safe, desk

Deluxe Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

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Exterior

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  • Free WiFi
4.3 out of 5, Excellent, (1007)
The price is $103
per night
$123 total
includes taxes & fees
Mar 3 - Mar 4
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About this property

Delta Hotels Durham Royal County

Durham hotel close to Durham University
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Additionally, a coffee shop/cafe, self parking, and coffee/tea in a common area are onsite. Housekeeping is available once per stay.
Delta Hotels Durham Royal County offers 150 air-conditioned accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. A pillow menu is available. 49-inch flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered once per stay and change of bedsheets can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include a 24-hour fitness center.
Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. 5 meeting rooms are available. This Victorian hotel also offers a 24-hour fitness center, a terrace, and a garden. Concierge services and wedding services can be provided. Onsite parking is available (surcharge). A total renovation of this property was completed in March 2021.

Delta Hotels Durham Royal County is a smoke-free property.

Full breakfasts are available for a surcharge between 6:30 AM and 10:30 AM on weekdays.
Cast Iron Grill - This bar serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Paddy and Scott's - This coffee shop serves lunch and light fare. Open select days.
Cast Iron Bar - This bar specializes in British cuisine and serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.
Cast Iron Terrace - This bar serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 10 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 11 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 18.50 for adults and GBP 8 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Cast Iron Bar
  • Cast Iron Grill
  • Cast Iron Terrace
  • Paddy and Scott's

Things to do

  • 24-hour gym

Family friendly

  • Free crib
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Housekeeping (on request)
  • Wedding services

Business services

  • 5 meeting rooms

Outdoors

  • Garden
  • On a river
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1630
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Renovated entire property - March 2021
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Victorian architecture

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 15.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 18.50 for adults and GBP 8.00 for children
  • Fee for in-room wireless internet: GBP 10.00 per day (rates may vary)
  • Self parking fee: GBP 11.00 per day
  • Rollaway bed fee: GBP 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Durham County Marriott Hotel
Durham Marriott Hotel Royal County
Durham Marriott Royal County
Marriott Hotel Royal County
Marriott Royal County
Durham Marriott Hotel Royal County
Delta Hotels Durham Royal County Hotel
Delta Hotels Durham Royal County Durham
Delta Hotels Durham Royal County Hotel Durham

Delta Hotels Durham Royal County Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 591 out of 1002 reviews
Rating 8 - Good. 291 out of 1002 reviews
Rating 6 - Okay. 77 out of 1002 reviews
Rating 4 - Poor. 32 out of 1002 reviews
Rating 2 - Terrible. 11 out of 1002 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Colin

Stayed 1 night in Nov 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Carpark view
Enjoyed our stay my only criticism would be we were not in the main hotel and had a view of the car park. We had to cross over the carpark for breakfast so if it was raining could really spoil your breakfast vibe. The room also had very poor lighting so was very hard to read at night and in the day.
Stayed 3 nights in Sep 2024

8/10 Good

Charlie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable stay in a very convenient location
Stayed 2 nights in Nov 2024

6/10 Okay

Sally

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
The main trouble we had was when it came to eating. I had a meal in the restaurant and for chicken skewers and chips. The chicken came out without any chips and then when they did come out I had finished my chicken 5 minutes before the chips had been severed to me. We had to explain to the bar staff and one show them what we wanted to drink. I think this was due to them being young and english not their first language of speech
Stayed 3 nights in Nov 2024

8/10 Good

Michelle

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spa day in Durham
Room was very good clean and comfortable. Location was good. Breakfast was good also.
Stayed 1 night in Nov 2024

2/10 Terrible

Ian

Business traveler
Disliked: Staff & service
Wont be booking here again
The stay started ok and the room was nice. I had had a long day travelling and working. I ordered some food from the bar, an hour later my food still hadn't arrived. I went to reception to complain as I couldn't find anyone else. She called the catering manager to come and see me. After 10 minutes he came out the receptionist told him the problem. He looked at me as if to say how dare you complain and walked off without saying anything to me. I told him not to walk away from me and he glared and continued to walk. I went packed my bags got a refund and left to find a much nicer hotel with helpful people.
Stayed 3 nights in Nov 2024

10/10 Excellent

Gordon

Stayed 1 night in Oct 2024

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Jason

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Great location
Location is amazing, just a short walk into the center. Hotel is comfortable and very clean. All the staff are very friendly
Stayed 3 nights in Oct 2024

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff and large room. Great location for the city centre.
Stayed 1 night in Oct 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service
Excellent location. Adequate parkng available. Good leisure facilities. Friendly, helpful staff. Bar is not very homely but easy access to good bars/ restaurants external to the hotel.
Stayed 1 night in Oct 2024

10/10 Excellent

Damian

Traveled with family
Stayed 1 night in Oct 2024

4/10 Poor

Lauren

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort
Family trip to Durham
Hotel v clean Upon check in to room , the room was boiling hot. We immediately turned down the thermostat and opened the r windows. When I called reception they explained that many of the rooms on my floor had been impacted by faulty air con systems and that an engineer was coming tomorrow. We did then get two fans in to the room. The room was so hot that even two fans didn’t keep the temperature down so we had to have windows and curtains open to ventilate the room. It was in excess of 30 degrees - we were sweating and went through 2 litres of water overnight. This was a known issue before we had checked in and I was surprised they didn’t offer to change room , provide any drinks or any complementary refreshments . Room was a good size but with windows open , the noise of the city was very loud, the room hot, fans going all night so we didn’t get a good sleep Next day I tried to change our cab to the station and after waiting 15 mins then had to chase up as it hadn’t been done, by which time it was quicker to walk with our bags to the station I did expect more attentiveness and standard from a Marriott hotel and although the lady who delivered our fans was lovely and kind, the rest of service was below 4 star
Stayed 1 night in Oct 2024

10/10 Excellent

Tracey

Liked: Staff & service
Disliked: Room comfort
Couples night away
Never got the room we paid for as checked in early , was very dusty and lots of cobwebs, overall was nice , breakfast was lovely , staff nice too
Stayed 1 night in Oct 2024

10/10 Excellent

Andy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hash browns!
Lovely hotel and atmosphere. Extremely well looked after by Gavin on the front desk. Gym in good condition and plenty of kit. Rooms a touch tired. Breakfast smashing. Great hash browns.
Stayed 1 night in Oct 2024

8/10 Good

Fiona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff,the room I stayed in you could hear a lot of outside noise from the pubs etc till early hours.
Stayed 3 nights in Oct 2024

8/10 Good

Katharine

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Room nice and big. Bathroom small, not clean, black mold under cold tap, hair in sink and bath.
Stayed 1 night in Oct 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Oct 2024

10/10 Excellent

Kevin, Durham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and excellent attention to detail
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveler

The maze hotel of Durham!
Hotel is rated four star, I felt it was three at best. Our room was at the rear of the hotel building near the river. Our window faced in the Courtyard main Road area. It was a maze to get to the room up to level two! But you had a long walk to the rear area, then from floor two you had to go down stairs again to level one. It was upstairs downstairs to the room. The room was a little dated, furniture was dark like the 1990s,carpets of the whole hotel were well used and in need of a clean or replacement. Took two attempts to find the room. A little frustrating are we arrived wet. And needed in the room fast. Breakfast was ok! With the standard breakfast choice! If older people stay ask for a map.
Stayed 1 night in Oct 2024

10/10 Excellent

Jake

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay for Business Trip
I stayed at the Marriott in Durham for three nights on a business trip, and it was excellent. The room was clean, comfortable, and quiet, perfect for unwinding after a busy day. Breakfast each morning was delicious, with a good variety of options, and the staff were attentive and friendly. The hotel’s location was convenient and well connected to the city. Overall, it was a great experience - I’d definitely stay here again!
Stayed 3 nights in Sep 2024

10/10 Excellent

Balasubramanya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2024

10/10 Excellent

Robert

Stayed 1 night in Jul 2024

6/10 Okay

Christopher

Traveled with family
Disliked: Staff & service, property conditions & facilities
Room was in need of a refurbishment and lacked some amenities one would expect at this price point. Had to ask a couple times for house keeping attention which was eventually addressed. Staff seem low on motivation. Breakfast was good but be sure to pay in advance. Location however is fabulous which makes it an important hotel that management will provide a bit more attention Adventure. Also got a parking charge from third party company although I paid for parking. I had to get the reception to reverse and now I have to follow up with the car rental company. One of a few inconveniences experienced on this stay. Will likely stay again however due to location and really hoping for improvements.
Stayed 9 nights in Sep 2024