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Hotel Bannatyne Durham

3.0 star property

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Photo gallery for Hotel Bannatyne Durham

Indoor pool
Standard Double or Twin Room | Bathroom | Hair dryer, towels
Body treatments, hot stone massages, Swedish massages, body wraps
Children's play area - indoor
Aerial view

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa
  • Gym
  • Pool
  • Bar
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Eden Terrace, Durham, England, DH1 2HJ
  • Gala Theatre Durham
    ‪3 min drive‬
  • Durham Indoor Market
    ‪3 min drive‬
  • Durham World Heritage Site Visitor Centre
    ‪3 min drive‬
  • Newcastle (NCL-Newcastle Intl.)
    ‪31 min drive‬

Room options

View all photos for Premium Double or Twin Room

Premium Double or Twin Room | Desk, iron/ironing board, free WiFi, bed sheets

Premium Double or Twin Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Double or Twin Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Similar properties

View from property

Delta Hotels Durham Royal County

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.5 out of 5, Wonderful, (1008)
The price is $94
per night
$112 total
includes taxes & fees
Mar 20 - Mar 21
Delta Hotels Durham Royal County

About this property

Hotel Bannatyne Durham

3-star Durham hotel with bar/lounge
Along with a full-service spa, this smoke-free hotel has an indoor pool and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a steam room are onsite.
Hotel Bannatyne Durham offers 50 accommodations with coffee/tea makers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.
Recreational amenities at the hotel include an indoor pool, a steam room, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include hot stone massages, Swedish massages, facials, and body wraps. The spa is open daily.
In addition to a full-service spa, Hotel Bannatyne Durham features an indoor pool and a steam room. The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This business-friendly hotel also offers a fitness center, a hair salon, and an elevator. Onsite self parking is complimentary.

Hotel Bannatyne Durham is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Playground
  • Racquetball/squash
  • Steam room

Family friendly

  • Indoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Luggage storage

Guest services

  • Housekeeping (daily)

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily
  • Spa treatment rooms
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Facilities fee: GBP 15 per person, per day and includes use of: sauna; swimming pool; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This hotel will place an authorization for GBP 1 for any bookings where payment for the stay will be made on site instead of at the time of booking.
Payment for the reservation is due at noon on the day of arrival.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Bannatyne Durham
Bannatyne Durham Hotel
Bannatyne Hotel
Bannatyne Hotel Durham
Hotel Bannatyne
Hotel Bannatyne Durham
Hotel Bannatyne Durham Hotel
Hotel Bannatyne Durham Durham
Hotel Bannatyne Durham Hotel Durham

Hotel Bannatyne Durham Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 339 out of 889 reviews
Rating 8 - Good. 312 out of 889 reviews
Rating 6 - Okay. 160 out of 889 reviews
Rating 4 - Poor. 50 out of 889 reviews
Rating 2 - Terrible. 28 out of 889 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff / very welcoming.
Stayed 1 night in Nov 2024

8/10 Good

Kirstie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lil stay in Durham
The bed was lovely, comfortable and big. The shower was superb, defo a highlight. Was gutted that our tea/coffee wasnt replenished so we could have a cuppa before we left (stayed for 2 nights). Room was a great size. Would have liked some more spa essentials in the bathroom such as moisturiser, thought that would have been a nice accompaniment for the stay. There was shampoo/conditioner and body wash in the shower. Overall was a good stay, in a good location for a wedding we were attending.
Stayed 2 nights in Nov 2024

10/10 Excellent

Kay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for an odd night or two
Staff were very polite and welcoming. Only downside, if you wanted breakfast you had to walk across the carpark to the next building for dining.
Stayed 1 night in Nov 2024

8/10 Good

Howard

Liked: Cleanliness, property conditions & facilities, room comfort
Ok for the price
Caught out by the fact that the spa was 100yds from the hotel. Very basic serivce and breakfast at the spa. No complaint given the price
Stayed 1 night in Nov 2024

8/10 Good

Dale

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Two night stay rooms were very nice clean.food in the health spa wasn’t great so ate out rather than on site
Stayed 2 nights in Nov 2024

2/10 Terrible

Mark

Business traveler
Disliked: Staff & service, room comfort
Freezing!
Stayed when there was snow and sub zero temperatures, electric heater in the room did not work, advised reception after first night, this was still not repaired after my 3rd night. Checked out voiced how terrible service was, got an apology but no discount for the premium room I’d booked and paid for. Will definitely not visit again and will steer clear of all Bannatyne hotels in the future.
Stayed 3 nights in Nov 2024

10/10 Excellent

David

Stayed 1 night in Nov 2024

10/10 Excellent

IAN

Liked: Cleanliness, property conditions & facilities, room comfort
Good hotel.
Stayed 1 night in Nov 2024

10/10 Excellent

Stephen

Stayed 1 night in Nov 2024

8/10 Good

Tracey

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Kerry

Business traveler
Liked: Cleanliness
It’s ok
Showers need updating. I turned the tap on when I arrived late at night and got soaked. The pillows are old & need replacing
Stayed 1 night in Nov 2024

10/10 Excellent

Rachael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Liz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Good hotel, upmarket travel lodge type hotel but bigger rooms. Decent price too.
Stayed 2 nights in Oct 2024

8/10 Good

Jason

Stayed 1 night in Oct 2024

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend stay
Room good size bed bit soft. Light position all wrong bed side light directly above your head frlt like being interrogated.
Stayed 2 nights in Oct 2024

10/10 Excellent

Rachel

Stayed 2 nights in Oct 2024

10/10 Excellent

Tatenda

Stayed 1 night in Sep 2024

10/10 Excellent

Tracy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Gareth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely rooms in excellent decorative condition and friendly front desk staff. Quiet location but close to city. Downside is the dining option. The only walking distance option is the restaurant in the adjoining leisure centre. More cafe than restaurant and everything from the microwave. It was ok but no more than that. We would stay again but as the room was so lovely but eat elsewhere
Stayed 1 night in Sep 2024

8/10 Good

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

4/10 Poor

Mark

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Tired building
Stayed 1 night in Jul 2024

4/10 Poor

Derek

Stayed 1 night in Sep 2024

6/10 Okay

Dharmista

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
It is like a premier inn clean and tidy. No frill but does have great shower gels and towels
Stayed 1 night in Sep 2024

4/10 Poor

Claire

Disliked: Staff & service, amenities, property conditions & facilities
The booking had been cancelled due to an error, but they were able to find a room. The hotel was fully booked, really noisy and insulation was poor. I was blocked in the car park by another resident and the staff were reluctant to help saying it may not be a resident. When i threatened to call the police, they checked and asked the resident to move the car. Given the parking was visible from the desk, i am surprised it was allowed.
Stayed 2 nights in Sep 2024

10/10 Excellent

Janet

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to where we wanted to visit. Could use the swimming pool, sauna and steam room. The cafe/resturant on site catered for my gluten intolerance. Staff were lovely.
Stayed 3 nights in Sep 2024