Hotel Indigo Durham, an IHG Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Indigo Durham, an IHG Hotel

Building design
Free minibar items, in-room safe, individually decorated
Property amenity
Exterior
Interior

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Breakfast available
  • Restaurant
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Gym
    Gym
  • Room service
    Room service

Explore the area

Map
9 Old Elvet, Durham, England, DH1 3HL
  • Durham Indoor Market
    5 min walk
  • Durham World Heritage Site Visitor Centre
    6 min walk
  • Gala Theatre Durham
    6 min walk
  • Newcastle (NCL-Newcastle Intl.)
    38 min drive

Room options

Premium Room, 1 King Bed (Old Elvet Street View)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Double Bed, Accessible

  • 248 sq ft
  • Sleeps 2
  • 1 Double Bed

Premium Room, 1 Double Bed

  • 291 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed

  • 182 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Room

  • 182 sq ft
  • Sleeps 2
  • 1 Twin Bed

Premium Room

  • 291 sq ft
  • Sleeps 2
  • 1 Twin Bed

Premium Room, 1 King Bed, Bathtub (Minifridge)

  • 390 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 Double Bed (Cathedral View)

  • 290 sq ft
  • Sleeps 2
  • 1 Double Bed

Premium Room, 2 Queen Beds, Bathtub

  • 420 sq ft
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed (Methodist Church View)

  • 404 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Hotel Indigo Durham, an IHG Hotel

4-star Durham hotel close to Durham University
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe, and self parking.
Hotel Indigo Durham, an IHG Hotel offers 83 accommodations with minibars (stocked with some free items) and safes. Each accommodation is individually furnished and decorated. 42-inch Smart televisions come with digital channels. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center and a meeting room.

Wireless Internet access is complimentary. This business-friendly hotel also offers a fitness center, laundry facilities, and dry cleaning/laundry services. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Hotel Indigo Durham, an IHG Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.
Marco Pierre White - This steakhouse specializes in local and international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (GBP 20 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Marco Pierre White

Things to do

  • Golf
  • Gym

Family friendly

  • Free crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Banquet hall
  • Double-glazed windows
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free minibar (limited items)
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Fan
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 20.00 per person
  • Uncovered self parking fee: GBP 20.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Indigo Durham

Hotel Indigo Durham, an IHG Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 687 out of 917 reviews" "
Rating 8 - Good. 165 out of 917 reviews" "
Rating 6 - Okay. 43 out of 917 reviews" "
Rating 4 - Poor. 14 out of 917 reviews" "
Rating 2 - Terrible. 8 out of 917 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Steve, Calgary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you’re visiting York by Rail this is a perfect mix of walkable close to the train station, while a walkable close to the old city, but also shielded from traffic noise, and the sounds of people having a good (but lout) time on the town. To top it all off there’s even a breakfast bar with all sorts of traditional English breakfast fare! This is my second visit and I’ll be back for sure.
Stayed 1 night in Aug 2024

10/10 Excellent

Darren, Grantham

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, with very comfortable rooms
Stayed 1 night in Aug 2024

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 Day Stay
Everything was great especially the meal in the restaurant
Stayed 1 night in Jul 2024

10/10 Excellent

Linda

Stayed 2 nights in Aug 2024

8/10 Good

Simon, Richmond

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
A major flaw was that the only location in the room with both a mirror and an electric socket for hairdryer use was limited to a 4w desk lamp; unbelievable ! The room was clean and stylish although there was limited clothes storage and the mattress was uncomfortably hard.
Stayed 3 nights in Jul 2024

10/10 Excellent

Joyce

Traveled with partner
Liked: Amenities, property conditions & facilities
Beautiful old building, converted with style into a lovely hotel. Very friendly staff throughout. Nice cafe situated near reception with good food and very friendly staff. Great location for a short break in Durham. Would definitely stay here again.
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were pleasant and helpful. Room was clean and there is a very good dining option on property.
Stayed 1 night in Jul 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay!
Quiet and relaxing stay. Everything from check in to check out was amazing. Great room, great bed, and great shower.
Stayed 1 night in Jul 2024

10/10 Excellent

Alexander

Stayed 2 nights in Jul 2024

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly helpful staff. Beautiful historic building in the centre of Durham. Lovely room, very quiet. Only complaint: pillows were too firm.
Stayed 1 night in Jul 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay here if staying in Durham!
Amazing hotel, friendly staff, beautifully fitted out.
Stayed 1 night in Jul 2024

10/10 Excellent

Fiona

Stayed 1 night in Jun 2024

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Mary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outside space wasn’t very nice but everything else was great!
Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Peter

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for visiting the university open day
Stayed 1 night in Jun 2024

10/10 Excellent

Alex

Stayed 1 night in Jun 2024

10/10 Excellent

Emma

Stayed 1 night in Jun 2024

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

6/10 Okay

Carole

Traveled with partner
Liked: Staff & service
Reception staff were lovely. Very noisy above our room, I think it was a service area. Breakfast wasn’t great.
Stayed 1 night in Jun 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice room, good breakfast
Stayed 3 nights in May 2024