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Hotel Indigo Durham, an IHG Hotel

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Indigo Durham, an IHG Hotel

Building design
Property amenity
Free minibar items, in-room safe, individually decorated
Interior
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk
  • Parking available

Explore the area

Map
9 Old Elvet, Durham, England, DH1 3HL
  • Durham Indoor Market
    ‪5 min walk‬
  • St. Nicholas Church
    ‪5 min walk‬
  • Gala Theatre Durham
    ‪6 min walk‬
  • Newcastle (NCL-Newcastle Intl.)
    ‪38 min drive‬

Room options

View all photos for Premium Room, 1 King Bed (Old Elvet Street View)

Room amenity

Premium Room, 1 King Bed (Old Elvet Street View)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible | Free minibar items, in-room safe, individually decorated

Standard Room, 1 Double Bed, Accessible

  • 248 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 1 Double Bed

Shower, rainfall showerhead, eco-friendly toiletries, hair dryer

Premium Room, 1 Double Bed

  • 291 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Shower, rainfall showerhead, eco-friendly toiletries, hair dryer

Standard Room, 1 Double Bed

  • 182 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

Standard Room | Free minibar items, in-room safe, individually decorated

Standard Room

  • 182 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room

Shower, rainfall showerhead, eco-friendly toiletries, hair dryer

Premium Room

  • 291 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed, Bathtub (Minifridge)

Premium Room, 1 King Bed, Bathtub (Minifridge) | Room amenity

Premium Room, 1 King Bed, Bathtub (Minifridge)

  • 390 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 Double Bed (Cathedral View)

Shower, rainfall showerhead, eco-friendly toiletries, hair dryer

Premium Room, 1 Double Bed (Cathedral View)

  • 290 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 2 Queen Beds, Bathtub

Premium Room, 2 Queen Beds, Bathtub | Free minibar items, in-room safe, individually decorated

Premium Room, 2 Queen Beds, Bathtub

  • 420 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed (Methodist Church View)

Premium Room, 1 King Bed (Methodist Church View) | Free minibar items, in-room safe, individually decorated

Premium Room, 1 King Bed (Methodist Church View)

  • 404 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Radisson BLU Hotel Durham

Pool
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Free WiFi
4.3 out of 5, Excellent, (1000)
The price is $91
per night
$110 total
includes taxes & fees
Feb 6 - Feb 7
Radisson BLU Hotel Durham

About this property

Hotel Indigo Durham, an IHG Hotel

4-star Durham hotel with restaurant
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe, and self parking.
Hotel Indigo Durham, an IHG Hotel offers 83 accommodations with minibars (stocked with some free items) and safes. Each accommodation is individually furnished and decorated. 42-inch Smart televisions come with digital channels. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center and a meeting room.

Wireless Internet access is complimentary. This business-friendly hotel also offers a fitness center, laundry facilities, and dry cleaning/laundry services. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Hotel Indigo Durham, an IHG Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.
Marco Pierre White - This steakhouse specializes in local and international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (GBP 20 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Marco Pierre White

Things to do

  • Golf
  • Gym

Family friendly

  • Free crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Banquet hall
  • Double-glazed windows
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free minibar (limited items)
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Fan
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 20.00 per person
  • Uncovered self parking fee: GBP 20.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Indigo Durham

Hotel Indigo Durham, an IHG Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 709 out of 944 reviews" "
Rating 8 - Good. 167 out of 944 reviews" "
Rating 6 - Okay. 44 out of 944 reviews" "
Rating 4 - Poor. 16 out of 944 reviews" "
Rating 2 - Terrible. 8 out of 944 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Howard

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Superb listed building with an old link to my family history. Food excellent. Staff very helpful and friendly. Beautifully appointed room and ensuite - the best shower ever!
Stayed 1 night in Oct 2024

6/10 Okay

Brian

Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another lovely stay.
This is our favourite hotel in the UK/ We always receive a warm welcome. The staff are extremely friendly and helpful. Lovely comfortable room, tasty breakfast and we like the little cafe next to reception. Only negative on this occasion was the problem with the televisions not working. Management know about the problem and really need to sort this quickly.
Stayed 1 night in Oct 2024

10/10 Excellent

Karyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Megan

Stayed 2 nights in Sep 2024

10/10 Excellent

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Consistently excellent
I've stayed at this hotel multiple times over the past 2 years as my daughter is at the University in Durham. It's always a genuine pleasure to stay here, but I think this most recent visit was best of all. Lovely room, staff always super friendly, excellent breakfast. Thoroughly recommended.
Stayed 1 night in Oct 2024

8/10 Good

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed in all other Durham hotels and this was our first time here. Nice, historic property with great rooms and nice touches. Good location in walking distance of everything you want. Gym’ good and bar was good.
Stayed 1 night in Sep 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Indigo is a lovely and characterful hotel where you are always made to feel welcome.
Stayed 1 night in Sep 2024

10/10 Excellent

Svitlana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Stayed 1 night in Jul 2024

10/10 Excellent

leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Staff were absolutely brilliant great service and polite no matter what the questions were
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Book. Now.
Sensational throughout, friendly, and on the ball members of staff. Historical building, with architecture that gave me a sore neck from looking up the whole time I was there. The room was even better than advertised, feeling like a designer home bedroom, I considered either redecorating my house or moving in... permanently. Breakfast was a joy, with a choice of made to order hot food in addition to your traditional buffet, which made everything seem so functional and prepared. Again for the staff, so helpful and guest focused they were two steps ahead of anything I could have thought of asking. The bar is lovely, the drinks were great, the coffee shop was so quaint. The rooms have smart features, with that luxury feel we get from old-money. I'll be back.
Rosé for the stay.
A room with a view.
The corridor, that's all.
Stayed 2 nights in Sep 2024

10/10 Excellent

Derek

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great value for money. Excellent sizes rooms with excellent bed.
Stayed 1 night in Sep 2024

10/10 Excellent

Jaime v.

Stayed 1 night in Aug 2024

8/10 Good

Robert

Stayed 1 night in Aug 2024

4/10 Poor

Tracey

Traveled with partner
Disliked: Amenities, property conditions & facilities
Booked an accessible room ( only coz it was given as an option to have a bigger room when booking). However there were problems..Adjoining doors..could still hear next door ( what they were actually saying). Loud creaks coming from upstairs..told this was from the meeting room in use above.. surely that's poor planning and poor soundproofing . Next option we were given a top room that was so unbearably boiling hot. Not helped by one of the air vents was blocked by a wardrobe under. Last option.. funny smallish room we accepted. By the evening the room was very dark. Only the lights to the side of the bed were working. Breakfast next day was over 1/2 hour wait for cooked breakfast ( service got better over the next days). We told reception of the lighting and when we got back later in the day the light from over the headboard and was fixed to come on along with another added lamp ( much better). A couple of nights in and we only realised there were options for vegetarians for when we asked at the restaurant and were handed the seemingly top secret menu ( so we went there to eat which was nice). app screen details were incorrect. It just felt like there were too many things either badly designed or went unchecked and TBH it felt that though the building has character and staff were really nice they needed to test out the facilities themselves. View to the car park wasn't great and not helped by delivery vans pulling up ☹️.( we felt uncomfortable to mention about more things)
Stayed 4 nights in Aug 2024

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the time we walked in everyone was so kind. All staff were nice and helpful. The property is nice and rooms were very nice. I’d definitely return in the future!
Stayed 3 nights in Sep 2024

10/10 Excellent

Fran

Stayed 1 night in Aug 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful stay, so pleased i decided to choose this hotel. I love hotel indigo's a real treat of luxury without the price tag. Such a beautiful historic building.
Stayed 3 nights in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel best to Durham city centre. Highly recommended.
Stayed 2 nights in May 2024

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely stay in this beautiful hotel. We were upgraded unexpectedly which was a lovely surprise. Super location for some sightseeing in a wonderful city. Rooms were very comfortable and stay were polite and helpful
Stayed 1 night in Aug 2024

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lots of character
Hotel is really nice, lots of character, so different from many hotel chains that often look the same. Breakfast is excellent; location brilliant; comfortable rooms/beds; excellent shower. The only reason for not giving it 10 out of 10 was the tv in the room kept switching off. You don't watch a lot of tv when you're on a break but when you are watching something, you don't want it switching off every 10 minutes or so. Reported this to reception on checkout.
Stayed 2 nights in Aug 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous hotel
Amazing hotel great food and service. Rooms are gorgeous.
Stayed 1 night in Aug 2024

10/10 Excellent

Yvonne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, excellent staff
Stayed 1 night in Aug 2024