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Hotel Indigo Durham by IHG

4.0 star property

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Photo gallery for Hotel Indigo Durham by IHG

Exterior
Exterior
Bar (on property)
Property amenity
Interior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available
$119
includes taxes & fees
Jan 18 - Jan 19, 2026

Explore the area

View in a map
9 Old Elvet, Durham, England, DH1 3HL
  • Place, Durham Castle
    ‪4 min walk‬
  • Place, Durham Cathedral
    ‪6 min walk‬
  • Place, Durham University
    ‪10 min walk‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪29 min drive‬

Room options

View all photos for Premium Room

Shower, rainfall showerhead, eco-friendly toiletries, hair dryer

Premium Room

10.0 out of 10
Exceptional
(2 reviews)
  • 291 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room

Accessible bathroom

Standard Room

9.6 out of 10
Exceptional
(19 reviews)
  • 182 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed

Shower, rainfall showerhead, eco-friendly toiletries, hair dryer

Standard Room, 1 Double Bed

9.0 out of 10
Wonderful
(34 reviews)
  • 182 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 1 Double Bed

Shower, rainfall showerhead, eco-friendly toiletries, hair dryer

Premium Room, 1 Double Bed

9.2 out of 10
Wonderful
(9 reviews)
  • 291 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Accessible

Free minibar items, in-room safe, individually decorated

Standard Room, 1 Double Bed, Accessible

9.4 out of 10
Exceptional
(9 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 1 King Bed, Bathtub

Shower, rainfall showerhead, eco-friendly toiletries, hair dryer

Premium Room, 1 King Bed, Bathtub

9.0 out of 10
Wonderful
(2 reviews)
  • 390 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 Double Bed (Cathedral View)

Shower, rainfall showerhead, eco-friendly toiletries, hair dryer

Premium Room, 1 Double Bed (Cathedral View)

10.0 out of 10
Exceptional
(9 reviews)
  • 290 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 2 Queen Beds, Bathtub

Premium Room, 2 Queen Beds, Bathtub | Free minibar items, in-room safe, individually decorated

Premium Room, 2 Queen Beds, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • 420 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed (Methodist Church View)

Premium Room, 1 King Bed (Methodist Church View) | Free minibar items, in-room safe, individually decorated

Premium Room, 1 King Bed (Methodist Church View)

10.0 out of 10
Exceptional
(1 review)
  • 404 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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Exterior
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About this property

Hotel Indigo Durham by IHG

4-star Durham hotel close to Durham University
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe, and self parking.
Hotel Indigo Durham by IHG offers 83 accommodations with minibars (stocked with some free items) and safes. Each accommodation is individually furnished and decorated. 42-inch Smart televisions come with digital channels. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center and a meeting room.

Wireless Internet access is complimentary. This business-friendly hotel also offers a fitness center, laundry facilities, and dry cleaning/laundry services. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Hotel Indigo Durham by IHG is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.
Marco Pierre White - This steakhouse specializes in local and international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (GBP 20 per day)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Marco Pierre White

Things to do

  • Golf
  • Gym

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Banquet hall
  • Double-glazed windows
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free minibar (limited items)
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Fan
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 20.00 per person
  • Uncovered self parking fee: GBP 20.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Indigo Durham

Hotel Indigo Durham by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 751 out of 1004 reviews
Rating 8 - Good. 176 out of 1004 reviews
Rating 6 - Okay. 50 out of 1004 reviews
Rating 4 - Poor. 16 out of 1004 reviews
Rating 2 - Terrible. 11 out of 1004 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We paid extra for parking.
Stayed 3 nights in Sep 2025

10/10 Excellent

Paul

Stayed 1 night in Sep 2025

10/10 Excellent

Janice R

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A beautiful period building

This is a hotel with real character. Built as a civic building in 1905, the hotel owner totally renovated the guest rooms but retained the beautiful interiors along the corridors, in the restaurant, etc. In the guest rooms, there is a rarity -- lots of electrical outlets! Also, as this building was built solid, guest rooms are quiet -- you hear nothing from the next room. All the staff (check in, restaurant, cleaners) were very helpful and pleasant. I would stay here again.
Stayed 3 nights in Sep 2025

10/10 Excellent

Belinda

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent hotel and staff all friendly especially out waitress Mel who went above and beyond many thanks for a lovely stay
Stayed 3 nights in Sep 2025

10/10 Excellent

grace

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Mark

Liked: Cleanliness, property conditions & facilities, room comfort

Inconvenience spoilt it.

Greater location in Dunham, parking overnight was £20 but not highlighted when booking and limited Hotel was good but waited over 30mins for room to be ready on a 15:00 check in, not ideal. Got 2 drinks for free but inconvenient as we had plans. Breakfast was best part of stay. Would probably look elsewhere next time but I'd expect no inconvenience if went back.
Stayed 1 night in Aug 2025

10/10 Excellent

Tracy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A converted old building of council offices to a hotel. Stained glass windows, parquet flooring, wide corridors and nice bedrooms. Big ensuite and comfortable bed.
Stayed 1 night in Aug 2025

10/10 Excellent

IAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Heart of Durham overnight treat

We were very impressed with the Indigo, such a beautiful building, renovated to a super high standard. Our room was spacious, bathroom facilities amazing and excellent facilities. Breakfast was varied and hearty in a lovely environment. We also used the lower ground coffee shop. They were so friendly and helpful.
Stayed 1 night in Aug 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Sharon

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel
Stayed 1 night in Aug 2025

10/10 Excellent

Steve, Calgary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I forgot what they call it when there’s a gem within a gem; I think the term is inclusion. In any case Durham itself as a gem, and this hotel feels like the best of the charming character of Durham distilled into a building that’s at once historical, and yet completely full of modern convenience.
Stayed 3 nights in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely weekend trip

Lovely hotel room, nice furnishings and decor. Staff were very helpful at breakfast with gluten free options being taken care of. Hotel building itself was stunning - especially bar and restaurant.
Stayed 1 night in Aug 2025

10/10 Excellent

Calum

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Karen

Disliked: Staff & service
Unfortunately on the morning we were due to leave my husband hurt his back and couldn't travel. I phoned and explained the situation asking if we could rearrange but was flatly refused and was told I should have let them know the day before !
Stayed 1 night in Aug 2025

8/10 Good

Sue

Stayed 3 nights in Aug 2025

10/10 Excellent

Jen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms and a fabulous restaurant onsite but also surrounded by shops and pubs/restaurants. Staff were all lovely.
Stayed 2 nights in Aug 2025

10/10 Excellent

Graham

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Wonderful elegant hotel. A cut above

I'm picky, but I could find nothing to criticise here. Fantastic room, bed, breakfast, service
Stayed 1 night in Jul 2025

10/10 Excellent

Gillian

Stayed 1 night in Apr 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Another lovely stay

Always a pleasure to return to this hotel. Friendly staff and lovely rooms. Each one seems to be different but comfortable. The hotel layout is a bit quirky but all part of the charm
Stayed 1 night in Jul 2025

10/10 Excellent

Ryan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience. The staff at reception are very accommodating and friendly from check in to check out. Room was great and be was comfortable. Only down side the bathroom was a wet room and when in the shower the water overflowed eree
Stayed 1 night in Jul 2025

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Chari

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my third stay at the Indigo and it did not disappoint. My daughter is a U.S. student at Durham and so we love the proximity to her college and the town. The staff is very helpful and accommodating, and the property is clean. The bar and restaurant are both good as is the cafe in the lobby. The Indigo is my hotel of choice when in Durham and I highly recommend it!
Stayed 3 nights in Jun 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place to Stay

Quirty hotel, previously and old council building so still retaining some interesting features. Lovely staff, great ameities. Great sleep and lovely breakfast. Central location for Durham towncentre.
Stayed 1 night in Jul 2025