Ramside Hall Hotel, Golf and Spa

4.0 star property

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Luxury Tree House | Terrace/patio
Luxury Tree House | In-room safe, desk, soundproofing, iron/ironing board
Luxury Tree House | In-room safe, desk, soundproofing, iron/ironing board
3 indoor pools, 2 outdoor pools
Luxury Tree House | In-room safe, desk, soundproofing, iron/ironing board

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Pool
  • Bar
  • Gym
  • 24/7 front desk
  • Room service

Explore the area

Map
Carrville, Durham, England, DH1 1TD
  • Durham Castle
    ‪5 min drive‬
  • Durham Cathedral
    ‪6 min drive‬
  • Durham University
    ‪6 min drive‬
  • Newcastle (NCL-Newcastle Intl.)
    ‪36 min drive‬

Room options

Junior Suite

  • 506 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Twin Room

  • 409 sq ft
  • Sleeps 2
  • 2 Queen Beds

Family Premier Room

  • 484 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

Deluxe Room, 1 Double Bed

  • 409 sq ft
  • Sleeps 2
  • 1 Double Bed

Luxury Tree House

  • 2500 sq ft
  • Golf view
  • Sleeps 9
  • 3 King Beds and 3 Double Sofa Beds

Premier Double or Twin Room

  • 430 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Classic Room, 1 Double or 2 Twin Beds

  • 290 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Similar properties

About this property

Ramside Hall Hotel, Golf and Spa

4-star Durham hotel with 4 restaurants
Along with 4 restaurants, this hotel has 3 indoor pools and 2 outdoor pools. Free WiFi in public areas and free self parking are also provided. Additionally, a full-service spa, a golf course, and 5 bars/lounges are onsite.
Ramside Hall Hotel, Golf and Spa offers 128 air-conditioned accommodations with safes and complimentary bottled water. Accommodations offer separate sitting areas. LCD televisions come with satellite channels. Bathrooms include shower/tub combinations, slippers, complimentary toiletries, and hair dryers.

This Durham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including a health club. 2 outdoor swimming pools and 3 indoor swimming pools are on site. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Ramside Hall Hotel, Golf and Spa features a full-service spa, a golf course, 2 outdoor swimming pools, and 3 indoor swimming pools. Dining is available at one of the hotel's 4 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 5 bars/lounges and a poolside bar. Wireless Internet access is complimentary.

This 4-star property offers access to a business center and meeting rooms. This business-friendly hotel also offers a children's pool, a health club, and a sauna. Complimentary self parking is available on site.

Ramside Hall Hotel, Golf and Spa has designated areas for smoking.

Full breakfasts are available for a surcharge.
Pembertons Carvery - This restaurant serves breakfast, lunch, and dinner.
Rib Room Steakhouse - This restaurant serves lunch and dinner.
24-hour room service is available.

Languages

English, French, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee: GBP 12.95 per person
  • 4 restaurants
  • 5 bars/lounges
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Pembertons Carvery
  • Rib Room Steakhouse

Things to do

  • 18-hole golf course
  • 2 outdoor pools
  • 3 indoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Golf
  • Health club
  • Sauna
  • Steam room

Family friendly

  • 2 outdoor pools
  • 3 indoor pools
  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Consumption of alcohol at the poolside is not permitted Friday, Saturday and Sunday and before midday Monday-Thursday.
Guests who may encounter issues with stairs should contact this property in advance. Elevators are not available for First Floor rooms.
Guests on the first floor may experience a high level of noise from the function room.
Guests have access to the 25-meter swimming pool and fitness suite from check-in until check-out, Monday-Thursday. To avoid overcrowding on Friday, Saturday, and Sunday and during busy periods, guests will be allocated a 2-hour time slot on arrival, subject to availability. Restrictions for children apply. Access to the hydrotherapy and outdoor pool areas are limited to guests booked in spa-included rate plans, day packages, or spa members.

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 15.0 per stay

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 12.95 per person
  • Rollaway bed fee: GBP 15.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Guests under 18 years old are not allowed in the spa

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

RAMSIDE
RAMSIDE HALL
RAMSIDE HALL Durham
RAMSIDE HALL HOTEL
RAMSIDE HALL HOTEL Durham
RAMSIDE HOTEL
Ramside Hall Hotel And Golf Club
Ramside Hall Hotel, Spa Durham
Ramside Hall Hotel, Golf and Spa Hotel
Ramside Hall Hotel, Golf and Spa Durham
Ramside Hall Hotel, Golf and Spa Hotel Durham

Ramside Hall Hotel, Golf and Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 538 out of 1000 reviews
Rating 8 - Good. 267 out of 1000 reviews
Rating 6 - Okay. 106 out of 1000 reviews
Rating 4 - Poor. 58 out of 1000 reviews
Rating 2 - Terrible. 31 out of 1000 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Gilian

Traveled with group
Disliked: Staff & service, amenities, property conditions & facilities
Not a good experience, poor customer service, rooms need updating, light and telephone not working, had to use torch to see clothes in wardrobe.
Stayed 1 night in Nov 2024

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great overnight stay for business.
Stayed 1 night in Dec 2024

10/10 Excellent

Odette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Jake

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very night spa and golf resort. Nice and quiet and several amenities onsite. Would be disappointed if went for a spa weekend but great for a night getaway.
Stayed 1 night in Dec 2024

4/10 Poor

kingsley

Liked: Cleanliness
Disliked: Staff & service
Very poor reception from staff that checked us in
Stayed 1 night in Dec 2024

6/10 Okay

Richard

Traveled with partner
Beware the hidden extras. Turns out that spending £125 on a spa treatment doesn’t let you use the spa facilities before or after the treatment. For that you must spend another £45. And if you don’t spend that you’re only allowed a one hour slot in the pool. It’s an average hotel, with uninterested staff across front of house (cleaning staff were brilliant), very comfortable beds with linen that’s nice but threadbare. Breakfast was average and getting to the location was made harder by the uninterested staff and lack of signage. There is a bottle of cheap wine in the room that invites you to drink it for £32 and a basket of overpriced crisps and snacks but no fridge. Won’t be returning, I’ll be back to the hotels in the city. Shame, but it just seems this hotel is more interested in bigger functions and supporting the gym than the occasional traveller.
Stayed 2 nights in Dec 2024

10/10 Excellent

Alan

Traveled with family
Nice place but looks tired could do with upgrading
Stayed 1 night in Nov 2024

10/10 Excellent

Natasha

Stayed 1 night in Nov 2024

10/10 Excellent

Anita

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Andrew

Stayed 1 night in Oct 2024

8/10 Good

chris

Stayed 1 night in Nov 2024

10/10 Excellent

Hayley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely night away
Lovely stay at Ramside. First time we have been here and we will be back. Staff were lovely, very helpful and friendly. Room was nice, only issue was that it smelt a bit damp when we walked in but opened patio doors and aired it and was ok afterwards. Lovely clean rooms. Beds not the most comfortable. Pillows were lumpy and a double/king size bed would be better than 2 beds put together, kept falling down the middle. Next time may look to upgrade to a premier room. Restaurants are lovely and the food was amazing. Haven’t tried the Asian fusion one yet but heard good things about it. Spa is one of the best ones around. Booked in for a massage. Would highly recommend. Gym and pool area is great for relaxing.
Stayed 1 night in Nov 2024

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel and staff
Amazing hotel and staff, stayed during my daughter’s wedding in the treehouse and I could not have faulted anything the whole weekend! Just superb
Stayed 2 nights in Oct 2024

10/10 Excellent

Claire

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious rooms, lovely grounds, polite staff
Stayed 1 night in Nov 2024

8/10 Good

Alex

Stayed 2 nights in Nov 2024

6/10 Okay

jane

Business traveler
Disliked: Cleanliness, staff & service
Rowdy guests and food no longer value for money.
Stayed 1 night in Aug 2024

6/10 Okay

Kyle

Liked: Cleanliness
Stayed 1 night in Oct 2024

6/10 Okay

Carl

Liked: Cleanliness, staff & service, room comfort
The room was nice however the bath when used had a foul smell of the sewers.I thought this could of been due to no of being used for a while but it happened again the next morning before we checked out.I find it hard to believe that nobody else had complained about the smell from the bath before we arrived. The food in the Rib room was excellent but we felt so sorry for our waitress as the restaurant was really understaffed and the poor girl was run ragged.
Stayed 1 night in Oct 2024

10/10 Excellent

Warren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ample free parking. The park & ride site is 10 minutes walk away, getting you in to Durham in 10 minutes for a £2.20 day ticket. Luxurious quiet room, tea/coffee making facilities & separate bath & shower. Really good spa treatment & relaxation room with water beds & massage loungers. Well equipped gym, 25m pool with 5 lanes, sauna, steam room & jacuzzi. More facilities available if you are on a spa break. Special thanks to Chloe on spa reception who was really helpful, professional, knowledgeable, and calm under pressure even when large groups arrived simultaneously!
Stayed 2 nights in Oct 2024

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheeky night away
The room was superb and our meal in the Fusion restaurant was excellent, food and service was outstanding.
Stayed 1 night in Oct 2024

8/10 Good

Martyn

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel
Nice hotel, struggled to find car parking space due to gym customers. Used the carvery, food quality was poor
Stayed 1 night in Oct 2024

4/10 Poor

Alana

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Dated, felt like I was in someone’s bedroom. Finger nail on floor. Bathroom modern. Dog in room next door barking. Couldn’t use one of the restaurants because of a function
Stayed 1 night in Oct 2024

8/10 Good

Chris

Stayed 1 night in Oct 2024

6/10 Okay

Paul

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024