8/10 Good
Elaine
Traveled with partner
Sep 19, 2024
Liked: Cleanliness, staff & service
There’s lots of great things about Envy Hotel. The staff are friendly and helpful, our room was spacious with high ceilings, the bed was big and comfortable, the shower was great, there’s complimentary bottled water and it was all very clean.
What stops this otherwise nice hotel from getting top marks off us is: The noise. From early morning til late evening (although not through the night), there is intrusive and unpleasant music piped into the bedroom corridors. There’s no chance of a restful lie in or an afternoon siesta - even a good set of earplugs doesn’t dull it. It’s fine and perfectly understandable in the lobby or bar areas, but why it needs to be right outside the bedrooms is a mystery. We did mention it to the staff, but it continued.
There’s also a lack of plug sockets - if you want to charge your phone up you can’t have your bedside lamp on. There was a nice standard lamp in the corner of the room, but it couldn’t be plugged in as there were no sockets for it.
A small thing, but irritating…. There was only 4 coat hangers in the lovely large wardrobe, so take your own if you’re staying more than one night.
There’s a kettle and cups and saucers, with herbal tea and sugar provided. So bring coffee/tea if herbal isn’t your thing and you want a drink in your room.
A pleasant enough stay and if it wasn’t for the loud piped music the other very minor irritations wouldn’t put us off staying again.
Elaine
Stayed 4 nights in Sep 2024