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Best Western Comfort Business Hotel

4.0 star property

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Exterior
Reception
Deluxe Room, 2 Twin Beds | Hypo-allergenic bedding, down comforters, individually furnished, desk
Lobby
Deluxe Room, 2 Twin Beds | Hypo-allergenic bedding, down comforters, individually furnished, desk

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • Breakfast available
  • Room service
  • Pet friendly
  • Housekeeping

Explore the area

Map
Hammer Landstr. 89, Neuss, NW, 41460
  • Neuer Zollhof
    ‪6 min drive‬
  • Rhine Tower
    ‪6 min drive‬
  • Medienhafen
    ‪7 min drive‬
  • Neuss (ZOQ)
    ‪19 min walk‬

Room options

Superior Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Twin Beds | Hypo-allergenic bedding, down comforters, individually furnished, desk

Deluxe Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

Superior Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Superior Room, 1 Queen Bed (with Sofabed)

  • Sleeps 3
  • 1 Queen Bed

Standard Room, Multiple Beds

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Similar properties

Exterior

Crowne Plaza Düsseldorf-Neuss by IHG

  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
4.0 out of 5, Very Good, (997)
The price is $73
per night
$78 total
includes taxes & fees
Mar 7 - Mar 8
Crowne Plaza Düsseldorf-Neuss by IHG

About this property

Best Western Comfort Business Hotel

4-star Neuss hotel with coffee shop/cafe, connected to a shopping center
A bar/lounge, a snack bar/deli, and a 24-hour business center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference center, a coffee shop/cafe, and coffee/tea in a common area.
Best Western Comfort Business Hotel offers 60 accommodations, which are accessible via exterior corridors and feature complimentary newspapers and complimentary bottled water. These individually furnished accommodations have separate sitting areas. Beds feature down comforters. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include slippers and hair dryers.

This Neuss hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a coffee shop/cafe and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a 24-hour business center and a meeting room.

A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers multilingual staff, tour/ticket assistance, and coffee/tea in a common area. Limited complimentary onsite parking is available on a first-come, first-served basis.

Best Western Comfort Business Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
24-hour room service is available.

Languages

Arabic, English, French, German, Italian, Russian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free self parking on site
  • Extended parking on site (EUR 5 per day)
  • RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Shopping
  • TV in common areas

Family friendly

  • Free crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Conference center
  • Meeting room

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Height-adjustable showerhead
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2000
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Meal delivery service

More

  • Access via exterior corridors
  • Desk
  • Desk chair
  • Electrical adapters
  • Free daily newspapers
  • Heating
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 6:00 AM - midnight
Front desk staffed during limited hours
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 25 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 25.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 per person
  • Extended parking fee: EUR 5 per day
  • Pet fee: EUR 25 per pet, per day
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: EUR 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

CB Comfort Business
CB Comfort Business Hotel
CB Comfort Business Hotel Neuss
CB Comfort Business Neuss
Comfort Business
Best Western Comfort Business Hotel Neuss
Best Western Comfort Business Neuss
Best Western Comfort Business
Best Western Comfort Business Hotel
Comfort Business Hotel Neuss
Best Western Comfort Business Hotel Hotel
Best Western Comfort Business Hotel Neuss
Best Western Comfort Business Hotel Hotel Neuss

Best Western Comfort Business Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 29 out of 127 reviews
Rating 8 - Good. 46 out of 127 reviews
Rating 6 - Okay. 31 out of 127 reviews
Rating 4 - Poor. 15 out of 127 reviews
Rating 2 - Terrible. 6 out of 127 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Toshikazu, Commerce Township

Liked: Cleanliness, staff & service, property conditions & facilities
Good enough for business trip
Stayed 1 night in Oct 2024

10/10 Excellent

Daniel

Stayed 2 nights in Oct 2024

10/10 Excellent

Samiksha

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities
Property and Staff are 10 Stars Negative - no air conditioning, no lunch/ dinner dining.
Stayed 2 nights in Aug 2024

10/10 Excellent

Klaus

Traveled with family
Liked: Cleanliness, property conditions & facilities
Convenient location!
Stayed 7 nights in Jul 2024

8/10 Good

scott

Stayed 1 night in Oct 2023

8/10 Good

Lisa-marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

LIZICA

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, quiet and hospitable. Excellent breakfast, varied and tastefully prepared. Staff from the kitchen and housekeeping are very polite , friendly and helpful. The room was spacious, with high ceiling and large windows. Very nice stay.
Stayed 5 nights in Nov 2023

8/10 Good

Shannen, Flushing

Liked: Cleanliness, staff & service, property conditions & facilities
Overall a decent budget hotel to stay overnight. Free and sufficient parking space. The staff at the breakfast was super friendly and very nice to our kids!

6/10 Okay

Ashraful

Business traveler
Liked: Cleanliness
Stayed 2 nights in May 2023

4/10 Poor

Kim

Stayed 1 night in Aug 2022

6/10 Okay

mahmoud

Disliked: Staff & service
Stayed 2 nights in Jun 2022

10/10 Excellent

Graham Keith

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient with tram stop reasonably nearby. No local shops i could find. Good breakfast and helpful staff. Limited hotel facilities.
Stayed 2 nights in Jun 2022

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent stay but I would not rate it as 4 star
Stayed 1 night in Aug 2021

2/10 Terrible

Hedde

Traveled with family
Disliked: Staff & service, room comfort
Not what I am used to from Best Western.
No one at the hotel to check us in for over 30 minutes. There was one towel, and one shower towel for 2 people in the room. I had reserved a room with a king size bed. The room only had a queen size.
Stayed 1 night in Jul 2021

2/10 Terrible

Verified traveler

Stayed 6 nights in Nov 2019

6/10 Okay

Bo

Business traveler
Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2019

10/10 Excellent

Yekaterina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

8/10 Good

Colin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Business location
Hotel is located next to the office i was visiting, main reason for choice. comfortable and very helpful receptionist late at night - but no air conditioning!
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveler

Disliked: Cleanliness
Just okay
Ticks all boxes on paper, not so great in reality
Stayed 12 nights in Sep 2018

8/10 Good

Roman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Businesshotel, in walking distance of a mall
Businesshotel, in walking distance of a shopping mall. But in the evening there ist nothing but the hotel and a closed mall. Was OK for a one night business stay because of a quit and clean room.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant experience and comfortable. The staff...for a long stay they are very accommodating and professional.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

KARIM

Liked: Cleanliness
Not recommended if no Car
Good Service by Manager & Assistants. Poor Wifi, lonely hotel , am not sure why it carries the BW name.

8/10 Good

Begench

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
about hotel
everything is ok, the only thing is there is no refrigerator at room