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Hotel Ashley's Garden

4.0 star property

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Exterior
Lobby
Classic Double Room | Individually decorated, individually furnished, desk, rollaway beds
Superior Double Room | Individually decorated, individually furnished, desk, rollaway beds
Front of property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking included
  • Pet friendly
  • Room service
  • Breakfast available
  • Housekeeping

Explore the area

Map
Karl-Kleppe-Straße 20, Düsseldorf, 40474
  • Messe Düsseldorf
    ‪14 min walk‬
  • Congress Centre Duesseldorf
    ‪14 min walk‬
  • Rhine Promenade
    ‪5 min drive‬
  • Düsseldorf (DUS-Düsseldorf Intl.)
    ‪5 min drive‬

Room options

View all photos for Basic Single Room, 1 Twin Bed

Basic Single Room, 1 Twin Bed | Individually decorated, individually furnished, desk, rollaway beds

Basic Single Room, 1 Twin Bed

  • 151 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Double Room

Classic Double Room | Individually decorated, individually furnished, desk, rollaway beds

Classic Double Room

  • 226 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Ashley's Garden

4-star hotel in Stadtbezirke 01
A marina, a restaurant, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include coffee/tea in a common area, dry cleaning, and a library. Change of towels is available on request.
Hotel Ashley's Garden offers 29 accommodations with complimentary bottled water and bathrobes. Each accommodation is individually furnished and decorated. 42-inch LCD televisions come with digital channels. Bathrooms include bathtubs or showers with deep soaking bathtubs, complimentary toiletries, and hair dryers.

This Düsseldorf hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Hotel Ashley's Garden features a marina. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This business-friendly hotel also offers a library, a terrace, and multilingual staff. Limited complimentary onsite parking is available on a first-come, first-served basis.

Hotel Ashley's Garden is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:30 AM and 11:00 AM.
Ashley's Restaurant - This restaurant specializes in local and international cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required.
Room service (during limited hours) is available.

Languages

English, French, German, Polish, Turkish, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:30 AM to 11:00 AM on weekends; EUR 20 for adults and EUR 15 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Ashley's Restaurant

Things to do

  • Billiards/pool table
  • Games
  • Library
  • Shopping
  • TV in common areas

Family friendly

  • Rollaway/extra bed (surcharge)

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Marina
  • Terrace

Accessibility

  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • No elevator

More

  • 2 floors
  • Banquet hall
  • Built in 1938
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with digital channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Heating
  • Individual decor
  • Individual furnishings
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: EUR 25.00

Special check-in instructions

The front desk is open daily from 7 AM - midnight
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), lockbox

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 99 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 8 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 65.0 per night
Cribs (infant beds) are available for EUR 20.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 21 nights. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 20.00 for adults and EUR 15 for children
  • Late check-out fee: EUR 25.00 (subject to availability)
  • Crib (infant bed) fee: EUR 20.0 per stay
  • Rollaway bed fee: EUR 65.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting

We should mention

This property does not have elevators
Children under 12 years old are not allowed in the swimming pool without adult supervision

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Ashley's Garden Duesseldorf
Hotel Ashley's Garden
Hotel Ashley's Garden Duesseldorf
Hotel Ashley's Garden Hotel
Hotel Ashley's Garden Düsseldorf
Hotel Ashley's Garden Hotel Düsseldorf

Hotel Ashley's Garden Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 21 out of 39 reviews
Rating 8 - Good. 11 out of 39 reviews
Rating 6 - Okay. 5 out of 39 reviews
Rating 4 - Poor. 2 out of 39 reviews
Rating 2 - Terrible. 0 out of 39 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

9.4/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Neil

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in a lovely area, would definitely recommend
Stayed 1 night in Jun 2024

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Visit here

Excellent little boutique hotel highly recommend.
Stayed 2 nights in Apr 2024

8/10 Good

Verified traveler

Traveled with group
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

Quaint Hotel - Service has room for improvement!

It's a quaint hotel with individually designed rooms in a cute neighborhood only steps from the Rhein. I was past of a large group of friends that booked the majority of rooms for one night. While my room was nice, clean and perfectly comfortable, one friend had a room in the annex building and it had not been cleaned thoroughly at all - layer of dust in various places, fingerprints on water glass and faucet. Also, the cleaning crew knocked on her door at 7:30 AM on a Sunday. Not acceptable, in our book. Also, while I understand the challenges of hosting a larger group of friends that may have had some additional demands, the staff was visibly annoyed by it and extremely unfriendly. Considering the business we brought to them in one swoop, I would have expected a more service-oriented attitude from the hotel staff.
Stayed 1 night in Dec 2023

10/10 Excellent

Bostjan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Deirdre

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff where very helpful walking distance to messer show grounds
Stayed 2 nights in Aug 2023

6/10 Okay

Mike, UK

Liked: Property conditions & facilities, room comfort

Disappointing

I'm not going to be prickly about this and give the hotel "0", but when you've been travelling all day and turn up to a hotel at 19.45 (so not too late), get greeted by a guy in his socks who hands you a key to your room, which then turns out not to have been cleaned, you aren't in the best of moods. Due to the faff of having to do this, I forgot to ask for the wifi code for the hotel. I went back to the reception 3 times over the next 2 hours, I rang then bell, I even emailed the hotel - nothing. So the emails I had to urgently download pre my meeting the next day, I simply couldn't. Having taken a breath, the hotel was clean, the shower was good, the restaurant looked nice, although I didn't eat at it, because it was closed the evening I arrived. It is in a pleasant area to the north of the city a short walk to the U-bahn into the city centre. I have therefore tried to be balanced. Many will have a wonderful stay at this hotel, but I won't be returning.
Stayed 2 nights in Feb 2019

10/10 Excellent

Mikko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cozy and nice

Excellent location if you are attending a conference. The hotel itself was wonderful contrast to chain hotels and the staff was really pleasant. Good work!
Stayed 3 nights in Dec 2018

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

NF METAL TECH (EURL)

Business traveler
Liked: Cleanliness
Disliked: Staff & service, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Andrea

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities
Würden wieder kommen
Stayed 1 night in Sep 2024

8/10 Good

Andread

Liked: Cleanliness, staff & service, property conditions & facilities
Für eine Nacht alles sehr in Ordnung!
Stayed 1 night in Jul 2024

8/10 Good

Jasmin

Liked: Staff & service
Stayed 2 nights in Jul 2024

8/10 Good

Serdar

Stayed 4 nights in Oct 2023

10/10 Excellent

Pascal

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Klaus

Liked: Cleanliness, staff & service, property conditions & facilities
Top
Stayed 2 nights in Aug 2023

10/10 Excellent

niklas

Stayed 1 night in Mar 2022

10/10 Excellent

Prima

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021

8/10 Good

Tonny

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2020

10/10 Excellent

Sonny

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

8/10 Good

Stephan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020

10/10 Excellent

Hiroaki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Gut...

Ruhiges Hotel in einer Wohngegend. Gutes Preis-/Leistung Verhältnis.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura veramente carina in una zona tranquillissima a pochi chilometri da centro città. Il ristorante adiacente è ottimo. A+++
Stayed 1 night in Jul 2019

10/10 Excellent

Ole Gunnar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019