*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
Have fun with onsite winter activities, including downhill skiing, snowboarding, and sledding. After a day on the slopes, indulge in a treatment at the full-service spa or enjoy the other amenities, including a fitness center and a steam room. Conveniences like ski storage, skiing lessons, and ski equipment rentals allow you to spend less time with logistics and more time on the slopes. At the end of the day, order après-ski drinks at one of the hotel's 2 bars/lounges.
The hotel offers a restaurant. Wireless Internet access is complimentary. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.
Hotel Fire & Ice is a smoke-free property.
- Children's games
- Elevator
- Fitness facilities
- Showcase for local artists
- Lockers available
- Locally-sourced food on site (80% or more)
- 24-hour front desk
- At least 80% of all lighting comes from LEDs
- Uncovered parking
- Vegetarian menu options available
- Dry cleaning/laundry service
- Self parking (surcharge)
- No single-use plastic soda bottles
- No single-use plastic straws
- No single-use plastic water bottles
- Reusable cups only
- Reusable tableware only
- Water-efficient toilets only
- Conference space size (meters) - 25
- Number of meeting rooms - 13
- Ski-in/ski-out access
- Terrace
- Luggage storage
- Bicycle parking available
- ATM/banking
- Concierge services
- Conference center
- Shopping on site
- Parking (limited spaces)
- Total number of rooms - 101
- No accessible shuttle
- Number of floors - 5
- Number of buildings/towers - 1
- Number of accessible parking spaces 2
- Fireplace in lobby
- Coffee/tea in common areas
- Ski passes available
- Elevator door width (inches) - 35
- Number of bars/lounges - 2
- Elevator door width (centimeters) - 90
- Full-service spa
- Conference space
- Tours/ticket assistance
- Year Built - 2011
- Electric car charging station
- Steam room
- Free WiFi
- Sauna
- Smoke-free property
- Safe-deposit box at front desk
- Ski storage
- RV, bus, truck parking (surcharge)
- Breakfast available (surcharge)
- Number of restaurants - 1
- Conference space size (feet) - 269
- Banquet hall
- Reception hall
- Laundry facilities
- Vegetarian breakfast available
- Multilingual staff
- Eco-friendly cleaning products used
Family Friendly Amenities
- Family property
- Free WiFi
- Soundproofed rooms
- Laundry facilities
- Miniature golf on site
Room Amenities
Hotel Fire & Ice offers 101 accommodations with laptop-compatible safes and complimentary bottled water. Each accommodation is individually furnished. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 32-inch LCD televisions come with satellite channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and hair dryers. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.
- Television
- Coffee/tea maker
- Daily housekeeping
- Hypo-allergenic bedding available
- Phone
- Private bathroom
- Bathrobes
- Free toiletries
- Hair dryer
- Premium bedding
- Soundproofed rooms
- Iron/ironing board (on request)
- Free bottled water
- Blackout drapes/curtains
- Slippers
- Shower only
- In-room safe (laptop compatible)
- Satellite TV service
- HDTV
- Free WiFi
- Down comforter
- Individually furnished
- Pillowtop mattress
- Pillow menu
- LCD TV
- TV size: 32
- TV size measurement: inch
- Connecting/adjoining rooms available
- Electric kettle
- Towels provided
- Bedsheets provided
- Highchair
- Number of bathrooms - 1
- Art supplies
- LED light bulbs
- Change of towels (on request)
- Change of bed sheets (on request)
- Travel crib
Parking
Free self parking , Free RV, bus, truck parking , Parking (limited spaces)
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food & Drink
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 8:00 AM and noon.
Salzburger Hochalm - This restaurant specializes in local cuisine and serves lunch and dinner. A children's menu is available.
Jausenstadl - Onsite buffet restaurant. Open daily.
Salzburger Alm Biergarten - Onsite restaurant. Open select days.
Pistenlounge - This lobby lounge serves breakfast and dinner. Guests can enjoy drinks at the bar. Open daily.
Viva Bar - Onsite bar. Open select days.
Spa Services
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna and a steam room. The spa is open daily.
- Sauna in spa
- Steam room in spa
- Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair accessible path of travel
- Wheelchair accessible parking
- Wheelchair-accessible path to elevator
- Well-lit path to entrance
- Stair-free path to entrance
- Wheelchair accessible (may have limitations)
Nearby Activities
Recreational amenities at the hotel include ski-in/ski-out access, a sauna, and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Sledding on site
- Snowboarding on site
- Miniature golf on site
- Golfing nearby
- Hiking/biking trails nearby
- Ski equipment rentals on site
- Ski lessons on site
- Downhill skiing on site
- Health or beauty spa nearby
Hotel Policies
Payment types
Fees
Optional extras
- Fee for buffet breakfast: approximately EUR 24.50 for adults and EUR 12.25 for children
- Uncovered self parking fee: EUR 5 per day
- Rollaway bed fee: EUR 20.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 4:00 PM
Minimum check-in age is: 18
Check-out
Check-out time is 11 AM
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and debit cards. Cash is not accepted. This property uses eco-friendly cleaning products. Cashless payment methods are available for all transactions.
Service animals are allowed
Service animals are exempt from fees/restrictions
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Comprehensive food waste policy
Cashless transactions are available
Comprehensive recycling policy
Contactless check-out is available
Mobile key entry is not available
Staffed front desk
Children stay free - maximum age 12
Contactless check-in is not available
Children stay free
Number of children who can stay free - 2
Debit cards
Children and extra beds
- Children are welcome.
- Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
- Rollaway/extra beds are available for EUR 20.0 per night.
Pet Policy
- Pets not allowed (service animals welcome)
We should mention
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Cashless payment methods are available for all transactions.
Contactless check-out is available.
Hotel Names
- Fire Ice Neuss
- Hotel Fire & Ice
- Hotel Fire & Ice Neuss
- Hotel Fire Ice Neuss
- Hotel Fire Ice
- Hotel Fire & Ice Hotel
- Hotel Fire & Ice Neuss
- Hotel Fire & Ice Hotel Neuss
National Rating
Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.
Hotel Reviews
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