In addition to a full-service spa, Hotel Haus am Zoo features an outdoor pool and a sauna. Dining options at the hotel include a restaurant and a snack bar/deli. Business-related amenities at this 3-star property consist of a business center and a meeting room.
A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 323 square feet (30 square meters) include conference space. This business-friendly hotel also offers spa services, a terrace, and barbecue grills. Limited onsite parking is offered on request (surcharge), and a car charging station is available.
Hotel Haus am Zoo is a smoke-free property.
Hotel Haus am Zoo offers 24 accommodations with safes and complimentary newspapers. Beds feature down comforters. Satellite television is provided. Bathrooms include bathtubs or showers, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.
Long-term parking (surcharge) , Self parking (surcharge)
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Hotel Haus am Zoo has a restaurant on site.
Room service (during limited hours) is available.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Sauna. The spa is equipped with a sauna.
The spa is open daily. Guests under 16 years old are not allowed in the spa.
Recreational amenities at the hotel include an outdoor pool and a sauna.
Children under 8 years old are not allowed in the swimming pool without adult supervision.
The recreational activities listed below are available either on site or nearby; fees may apply.
You'll be asked to pay the following charges at the property:
We have included all charges provided to us by the property.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in time starts at 2:00 PM
Check-in time ends at 11:30 PM
Minimum check-in age is: 18
Check-out time is 11 AM
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Contactless check-in and contactless check-out are available.
Service animals are allowed
Service animals are exempt from fees/restrictions
Staff temperature checks are not conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Pets allowed in specific rooms only
Staff wears personal protective equipment
Protective clothing is available to guests
Property follows guide to reopening vacation rentals (DTV & DFV - Germany)
Masks are available to guests
Debit cards not accepted
Gloves are available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are in place
Contactless check-in is available
Property confirms they are implementing enhanced cleaning measures
Smoke detector
Individually-wrapped food options are available
Individually-wrapped food options are available for breakfast
Parking height restrictions apply
Cash deposit required
Gap period enforced between guest stays - 24 hours
The seasonal outdoor pool closes in September.
Pool access available from 7:00 AM to 10:00 PM.
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
Parking height restrictions apply.
Contactless check-in and contactless check-out are available.
Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars and is displayed on this page as 3 stars.