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The Wellem, in The Unbound Collection by Hyatt

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Photo gallery for The Wellem, in The Unbound Collection by Hyatt

Front of property
Aerial view
Studio, 1 King Bed with Sofa bed | Living area | Smart TV, pay movies
Garden
Bar (on property)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Parking available
  • Housekeeping
  • Pet friendly

Explore the area

Map
Mühlenstrasse 34, Düsseldorf, 40213
  • Rhine Promenade
    ‪3 min walk‬
  • Konigsallee
    ‪3 min walk‬
  • Düsseldorf Christmas Market
    ‪4 min walk‬
  • Düsseldorf (DUS-Düsseldorf Intl.)
    ‪15 min drive‬

Room options

View all photos for Studio Suite (Twin Beds)

Premium bedding, minibar, in-room safe, desk

Studio Suite (Twin Beds)

  • 753 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed

Smart TV, pay movies

Studio Suite, 1 King Bed with Sofa bed

  • 753 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Studio (Twin Beds)

Premium bedding, minibar, in-room safe, desk

Studio (Twin Beds)

  • 495 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed

Studio, 1 King Bed with Sofa bed | Living area | Smart TV, pay movies

Studio, 1 King Bed with Sofa bed

  • 495 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite, Terrace (Art)

Suite, Terrace (Art) | Premium bedding, minibar, in-room safe, desk

Suite, Terrace (Art)

  • 753 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Business Suite

Premium bedding, minibar, in-room safe, desk

Business Suite

  • 495 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Executive Suite, Balcony

Smart TV, pay movies

Executive Suite, Balcony

  • 753 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Business Suite, Balcony

Premium bedding, minibar, in-room safe, desk

Business Suite, Balcony

  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio

Studio | Premium bedding, minibar, in-room safe, desk

Studio

  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

The Wellem, in The Unbound Collection by Hyatt

Hotel in Düsseldorf Old Town
4 restaurants, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite.
The Wellem, in The Unbound Collection by Hyatt offers 102 accommodations with washers/dryers and minibars. Accommodations offer separate sitting areas. Beds feature premium bedding. Smart televisions come with pay movies. Kitchens offer refrigerators, microwaves, cookware/dishes/utensils, and dishwashers. Bathrooms include showers with rainfall showerheads, slippers, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining is available at one of the hotel's 4 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This hotel offers access to a 24-hour business center and meeting rooms.

Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a 24-hour fitness center, multilingual staff, and a garden. Onsite parking is available (surcharge).

The Wellem, in The Unbound Collection by Hyatt is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7 AM and 10:30 AM and on weekends between 8:00 AM and 11:30 AM.
The Wellem, in The Unbound Collection by Hyatt has 4 restaurants on site.
Pitti - Italian Restauran - Onsite restaurant. Open select days.
Mbassy by Franks - Onsite restaurant. Open select days.
Mutter Ey - Onsite café. Open daily.
The Wellem Bar - Onsite bar. Open select days.

Languages

Arabic, English, Filipino, German, Italian, Portuguese, Russian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured self parking on site (EUR 32 per day)
  • Secured valet parking on site (EUR 32 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 8:00 AM to 11:30 AM on weekends; EUR 46 for adults and EUR 17 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Mbassy by Franks
  • Mutter Ey
  • Pitti - Italian Restauran
  • The Wellem Bar

Things to do

  • 24-hour gym
  • Art gallery
  • Bicycle rentals

Family friendly

  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • Garden
  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 6 floors
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Pay movies
  • Smart TV

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Kitchen
  • Microwave
  • Minibar
  • Oven
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 50 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 21 nights. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 46 for adults and EUR 17 for children
  • Secured self parking fee: EUR 32 per day
  • Secured valet parking fee: EUR 32 per day
  • Pet fee: EUR 50 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees apply to children 4-11 years old for breakfast.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

The Wellem, in The Unbound Collection by Hyatt Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 245 out of 328 reviews
Rating 8 - Good. 61 out of 328 reviews
Rating 6 - Okay. 14 out of 328 reviews
Rating 4 - Poor. 4 out of 328 reviews
Rating 2 - Terrible. 4 out of 328 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Robert

Liked: Property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
An excellent hotel, well situated and well appointed.
Stayed 3 nights in Dec 2024

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff great Hotel fantastic Walkable
Stayed 1 night in Nov 2024

2/10 Terrible

Larry

Traveled with family
Liked: Property conditions & facilities, room comfort
Hyatt is
Stayed 1 night in Nov 2024

10/10 Excellent

Danalyn

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very charming and historic hotel. Loved the room amenties, from full kitchen to washer/dryer. Staff very accomodating.
Stayed 6 nights in Nov 2024

10/10 Excellent

Keith

Liked: Cleanliness
Stayed 3 nights in Nov 2024

10/10 Excellent

EUGENE, Brooklyn

Stayed 2 nights in Oct 2024

4/10 Poor

Nariman, Caledon

Liked: Staff & service, property conditions & facilities
Please do not book this hotel via Expedia. They will not put you in the actual hotel, which is upstairs they most likely put you in the basement beside the gym . Very disappointed and sad that they tweeted us just because we blocked with Expedia.
Stayed 1 night in Oct 2024

10/10 Excellent

BIBIANA

Traveled with family
Liked: Cleanliness, amenities
The hotel is quite good for anyone looking for both self catering and in room service. Hotel is clean despite language barrier the staff are quite friendly and very helpful. Will definitely be staying there again
Stayed 7 nights in Oct 2024

10/10 Excellent

Jørn

Liked: Amenities
Stayed 2 nights in Oct 2024

10/10 Excellent

Thomas

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fantastic hotel. The location is perfect - close to the Altstadt, yet sheltered from the hustle and bustle as soon as you step inside. A true oasis.
Stayed 4 nights in Sep 2024

10/10 Excellent

Shawn

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As expected, the hotel was very clean and quiet. I was pleasantly surprised with the front desk, staff and they accommodated a few minor request.well done!
Stayed 3 nights in Sep 2024

8/10 Good

THOMAS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zentral in der Düsseldorfer Altstadt, sehr nahe zur Rheinpromenade gelegen. Tolles Frühstück und im Hotel aufmerksames und sehr freundliches Personal. Wir kommen gerne wieder.
Stayed 2 nights in Sep 2024

6/10 Okay

HENRY

Stayed 4 nights in Aug 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with super accommodating staff and fabulous included breakfast
Stayed 2 nights in Jul 2024

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were beautiful as was the whole hotel. Very serene and beautiful, great breakfast. Stafff was very attentive and helped me with several things. Would love to stay again
Stayed 1 night in Jul 2024

10/10 Excellent

DANNY

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful and lovely
Stayed 2 nights in Jun 2024

10/10 Excellent

Venkatesh

Liked: Property conditions & facilities
Very nuce
Stayed 1 night in Jun 2024

10/10 Excellent

Shawn

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was simply remarkable!
Stayed 2 nights in Jun 2024

10/10 Excellent

Francisco, Bogota

Stayed 7 nights in May 2024

4/10 Poor

Dean

Stayed 4 nights in Jun 2024

10/10 Excellent

Gary

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
DRUPA VISIT
VERY NICE HOTEL WITH GREAT SERVICE
Stayed 5 nights in May 2024

4/10 Poor

James

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
The first room had rubbish from a sanitary pad left in the bathroom, the towels were dirty and the bed sheets had hair on them. We were given a new room, but it took sometime… Also no signage exists for where for how to get into the hotel other than using stairs, he had to carry a baby buggy with baby and two very large suitcases up the stairs, we were made to feel a little silly by the door man and the hotel receptionist didn’t seem very bothered either by this issue. It was not a warm welcome.
Stayed 2 nights in May 2024

10/10 Excellent

Tariq

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property.
Stayed 2 nights in Feb 2024

10/10 Excellent

Jan Berslen

Stayed 2 nights in Jan 2024