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INNSiDE by Meliá Düsseldorf Hafen

4.0 star property

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Photo gallery for INNSiDE by Meliá Düsseldorf Hafen

Exterior
View from room
View from property
Exterior
Lifestyle, Suite | Living room | 40-inch plasma TV with satellite channels, TV

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Bar
  • Gym
  • Room service
  • Pet friendly
  • Parking available

Explore the area

Map
Speditionstrasse 9, Düsseldorf, NW, 40221
  • Medienhafen
    ‪2 min walk‬
  • Rhine Tower
    ‪13 min walk‬
  • Konigsallee
    ‪4 min drive‬
  • Düsseldorf (DUS-Düsseldorf Intl.)
    ‪24 min drive‬

Room options

View all photos for Premium Room, Harbor View

Premium bedding, free minibar, in-room safe, individually furnished

Premium Room, Harbor View

  • 237 sq ft
  • Harbor view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room (Innside Guestroom)

Premium bedding, free minibar, in-room safe, individually furnished

Twin Room (Innside Guestroom)

  • 237 sq ft
  • Partial sea view
  • Sleeps 1
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Innside, Premium Twin Room

Premium bedding, free minibar, in-room safe, individually furnished

Innside, Premium Twin Room

  • 237 sq ft
  • Partial sea view
  • Sleeps 1
  • 1 Queen Bed OR 1 King Bed

View all photos for Room (Innside Guest Room)

Premium bedding, free minibar, in-room safe, individually furnished

Room (Innside Guest Room)

  • 236 sq ft
  • Partial sea view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Lifestyle, Suite

Lifestyle, Suite | View from room

Lifestyle, Suite

  • 495 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Innside, Premium Room

Premium bedding, free minibar, in-room safe, individually furnished

Innside, Premium Room

  • 258 sq ft
  • Partial sea view
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

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Lobby

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  • Free WiFi
  • Air conditioning
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About this property

INNSiDE by Meliá Düsseldorf Hafen

4-star hotel in Stadtbezirk 3
This hotel features a full-service spa, a restaurant, and a 24-hour health club. WiFi in public areas is free. Other amenities include a bar/lounge, a snack bar/deli, and self parking.
INNSiDE by Meliá Düsseldorf Hafen offers 134 air-conditioned accommodations, which are accessible via exterior corridors and feature free minibar items and laptop-compatible safes. These individually furnished accommodations include sofa beds. Beds feature premium bedding. A pillow menu is available. 40-inch plasma televisions come with premium satellite channels. Rooms have partially open bathrooms. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna. The spa is open daily.
INNSiDE by Meliá Düsseldorf Hafen features a full-service spa and a 24-hour health club. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Event facilities measuring 1432 square feet (133 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and tour/ticket assistance. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

INNSiDE by Meliá Düsseldorf Hafen has designated areas for smoking.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:30 AM and 11:30 AM.
THE VIEW SkyLounge n Bar - This rooftop bar serves light fare only.
Room service (during limited hours) is available.

Languages

Croatian, English, French, German, Italian, Polish, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 1-device limit
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (EUR 25 per day)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:30 AM to 11:30 AM on weekends; EUR 25 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • THE VIEW SkyLounge n Bar

Things to do

  • 18-hole adjacent golf course
  • 24-hour health club
  • Art gallery
  • Bicycle rentals
  • Bicycle storage
  • Bicycle tours
  • Designer stores
  • Full-service spa

Family friendly

  • In-room crib
  • In-room sofa bed
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 1,432 square feet of conference space
  • 2 meeting rooms

Outdoors

  • On the riverwalk

Full-service spa

  • In-room massages
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 16 floors
  • Banquet hall
  • Built in 2001
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 40-inch plasma TV with premium satellite channels

Food and drink

  • Champagne service
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 30 per accommodation, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 21 nights. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 25 per person
  • Self parking fee: EUR 25 per day
  • Pet fee: EUR 30 per accommodation, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free in-room WiFi has a 1-device limit
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Innside Düsseldorf Hafen Duesseldorf
Innside Düsseldorf Hafen Hotel
INNSIDE by Meliá Düsseldorf Hafen Düsseldorf
Innside Düsseldorf Hafen
INNSIDE by Meliá Düsseldorf Hafen Hotel
INNSIDE by Meliá Düsseldorf Hafen Hotel Düsseldorf
INNSIDE Meliá Düsseldorf Hotel
INNSIDE by Meliá Düsseldorf Hafen Düsseldorf
INNSIDE Meliá Düsseldorf Hafen Hotel
INNSIDE Meliá Düsseldorf Hafen
Hotel INNSIDE by Meliá Düsseldorf Hafen Düsseldorf
Düsseldorf INNSIDE by Meliá Düsseldorf Hafen Hotel
Hotel INNSIDE by Meliá Düsseldorf Hafen
Innside Düsseldorf Hafen
INNSIDE Meliá Düsseldorf

INNSiDE by Meliá Düsseldorf Hafen Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 224 out of 529 reviews
Rating 8 - Good. 205 out of 529 reviews
Rating 6 - Okay. 58 out of 529 reviews
Rating 4 - Poor. 24 out of 529 reviews
Rating 2 - Terrible. 18 out of 529 reviews

9.0/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Room comfort
Poor Service & Stay
It was simply not good. The walls are not isolated leading to a lot of noise. There were also fireworks at 3am in the morning. The organisation of the parking is quite amateuristic and we were not allowed at the hotel skybar despite staying there. The skybar also looked like a renovated shisha bar
Stayed 1 night in Dec 2024

8/10 Good

Andrew

Stayed 1 night in Dec 2024

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dua, The receptionist was awesome!
Stayed 1 night in Nov 2024

6/10 Okay

laurent

Business traveler
Liked: Cleanliness
Stayed 2 nights in Nov 2024

2/10 Terrible

Jamal

Business traveler
Liked: Property conditions & facilities
Disliked: Cleanliness, room comfort
Lots of dust.
The room was extremely dusty. The overhead vents were filled with dust, the blinds were filled with dust, under the bed was covered in dust, and the AC vent was covered in dust. And this was with vinyl floors, that are suppose to be more hypoallergenic. I ended up with a sinus infection.
Stayed 3 nights in Nov 2024

10/10 Excellent

Franz

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best views of Düsseldorf
Stayed 1 night in Aug 2024

6/10 Okay

Benjamin

Stayed 3 nights in Aug 2024

10/10 Excellent

David

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The access to the river walking paths was perfect along with the views. the windows in the room will open. The English speaking staff were top notch and provided perfect service. The morning breakfast at top floor is the only way to start the day. Cheers
Stayed 4 nights in Jun 2024

8/10 Good

Selçuk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Armita

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is friendly. The location is just around the harbour and easy walking distance to promenade and Rhine tower. I would have liked more if the lounge view sky restaurant also had a restaurant section overlooking the harbour/ river. Unfortunately the restaurant section only has city view, so if you wanted to enjoy an evening with harbour view then you would have to opt for drinking options as that section is different than the restaurant section.
Stayed 3 nights in May 2024

4/10 Poor

Iain

Business traveler
Disliked: Cleanliness, staff & service
A depressing soulless experience. Awful.
A depressing hotel. Lacks any personality or level of hospitality. I stayed alone on a work trip and felt alone. The reception team couldn’t even look up from their screens to say good morning etc. Hotel already looks tired and worn in places. Top floor bar and restaurant had the same vibe as a back street 3 star hotel restaurant. I couldn’t wait to leave.
Stayed 3 nights in Jan 2024

6/10 Okay

Benjamin

Business traveler
Liked: Cleanliness
Stayed 7 nights in Jan 2024

8/10 Good

Claire

Liked: Amenities, property conditions & facilities
Stayed 3 nights in Nov 2023

8/10 Good

Riad

Liked: Cleanliness, staff & service, property conditions & facilities
Other than noisy neighbors that where partying till 6am. The place is great
Stayed 2 nights in Nov 2023

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

4/10 Poor

Adam

Business traveler
Disliked: Staff & service, room comfort
Disappointing
View was directly into the staircase of the building next door, which happens, however, the hotel doesn't have any private area's in these room type, so you need to make sure the blinds are down, most of your time in the room. Also there's 2 sets of blinds, one electronic that doesn't go all the way to the bottom which means light is always coming in slightly at night. A couple of mornings for me were noisy from the room above, I called reception and was quite bluntly told they will send housekeeping and hung up on me mid sentence. Separately housekeeping came in without knocking twice, even with the do not disturb notification hanging outside. Overall, I'd choose a better 4*.
Stayed 4 nights in Oct 2023

2/10 Terrible

MOHAMMED BASHAR

Disliked: Amenities, property conditions & facilities
Not worth the paid money
Stayed 4 nights in Oct 2023

8/10 Good

Thomas

Stayed 1 night in Sep 2023

8/10 Good

Mark

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Mr Kim

Stayed 1 night in Aug 2023

10/10 Excellent

Ahrom

Liked: Cleanliness, staff & service, property conditions & facilities
Sehr gut
Stayed 1 night in Jul 2023

2/10 Terrible

Murat

Stayed 1 night in Jul 2023

6/10 Okay

Andreas

Business traveler
Liked: Staff & service
Ordering smething to eat via the app did not work. There was no parking space left ... the view was great, but the costs for the night were very high and the room was quite cheap.
Stayed 1 night in Jul 2023

8/10 Good

Sebastian

Stayed 1 night in Jun 2023

2/10 Terrible

Markus

Stayed 1 night in May 2023