Mercure Hotel Duesseldorf Zentrum

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Hotel Duesseldorf Zentrum

Daily buffet breakfast (EUR 14 per person)
Lobby sitting area
Shower, eco-friendly toiletries, hair dryer, towels
Standard Double Room, 1 Double Bed | In-room safe, desk, soundproofing, rollaway beds
Exterior

Reviews

8.2 out of 10

Very good

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Bar
    Bar
  • Parking available
    Parking available
  • Breakfast available
    Breakfast available
  • Laundry
    Laundry
  • Pet friendly
    Pet friendly

Explore the area

Map
Roßstraße 61, Düsseldorf, 40476
  • Tonhalle Duesseldorf
    3 min drive
  • Museum Kunstpalast
    3 min drive
  • Konigsallee
    4 min drive
  • Düsseldorf (DUS-Düsseldorf Intl.)
    10 min drive

Room options

Classic Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Twin Beds

  • 161 sq ft
  • Sleeps 2
  • 2 Twin Beds

Standard Room, 1 Twin Bed

  • 129 sq ft
  • Sleeps 1
  • 1 Twin Bed

Privilege, Double Room, 1 Double Bed

  • 183 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Double Room, 1 Double Bed

  • 161 sq ft
  • Sleeps 3
  • 1 Double Bed

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About this property

Mercure Hotel Duesseldorf Zentrum

3-star Düsseldorf hotel, connected to a shopping center in Stadtbezirke 01
Along with a bar/lounge, this smoke-free hotel has self parking and dry cleaning. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite. Change of towels is available on request.
Mercure Hotel Duesseldorf Zentrum offers 68 air-conditioned accommodations with safes and coffee/tea makers. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include showers and hair dryers. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Mercure Hotel Duesseldorf Zentrum features tour/ticket assistance, complimentary newspapers in the lobby, and laundry facilities. A computer station is located on site and wireless Internet access is complimentary. A bar/lounge is on site where guests can unwind with a drink. This business-friendly hotel also offers dry cleaning/laundry services, a front-desk safe, and an elevator. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Mercure Hotel Duesseldorf Zentrum is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.

Languages

English, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (EUR 20 per night)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 14 per person
  • A bar/lounge

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • Elevator

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2015
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 20.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 21 nights. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 14 per person
  • Covered self parking fee: EUR 20 per night
  • Pet fee: EUR 20 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Property Registration Number 12494601

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.

Property is also known as

Mercure Hotel Duesseldorf Zentrum
Mercure Hotel Duesseldorf Zentrum Düsseldorf
Mercure Duesseldorf Zentrum Düsseldorf
Mercure Duesseldorf Zentrum
Hotel Mercure Hotel Duesseldorf Zentrum Düsseldorf
Hotel Mercure Hotel Duesseldorf Zentrum
Düsseldorf Mercure Hotel Duesseldorf Zentrum Hotel
Mercure Duesseldorf Zentrum
Mercure Hotel Duesseldorf Zentrum Hotel
Mercure Hotel Duesseldorf Zentrum Düsseldorf
Mercure Hotel Duesseldorf Zentrum Hotel Düsseldorf

Mercure Hotel Duesseldorf Zentrum Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 72 out of 205 reviews" "
Rating 8 - Good. 95 out of 205 reviews" "
Rating 6 - Okay. 27 out of 205 reviews" "
Rating 4 - Poor. 8 out of 205 reviews" "
Rating 2 - Terrible. 3 out of 205 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Nicholas

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was helping
Stayed 1 night in Aug 2024

8/10 Good

Nabil, Amman

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The location is good, the hotel is acceptable and the big problem is in the lack of parking
Stayed 3 nights in Jul 2024

8/10 Good

Yasmin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful staff. Quiet area. Helpful staff. Spacious room.
Stayed 2 nights in Jul 2024

4/10 Poor

Rajan

Business traveler
Disliked: Cleanliness, staff & service, amenities
It was very substandard, the breakfast spead was too small and the staff were not helpful at all
Stayed 4 nights in Jun 2024

10/10 Excellent

So Sum

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice stay, the hotel is at a quiet but safe neighbourhood. The room looks new and condition as good as other hotels in Accor group.
Stayed 2 nights in Jan 2024

10/10 Excellent

Eric

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I stayed here for a week and it was absolutely wonderful. The beds were comfy and always made by the time we came back in the evening, our fridge was stocked with beverages that were free of charge, and in general the hotel was easily accessible. They are two bus stops nearby allowing us to easily get around the city. This was a great stay and I recommend it to anyone traveling to Düsseldorf.
Stayed 7 nights in Dec 2023

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing and lovely staff. Would recommend xx
Stayed 5 nights in Dec 2023

10/10 Excellent

Garry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Andrew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location, wonderful breakfast in the morning, nice bar to wind down in the evening and very center of being close to airport, Messe and downtown
Stayed 4 nights in Oct 2023

10/10 Excellent

Jack

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel, friendly staff available all day and night
Stayed 4 nights in Sep 2023

10/10 Excellent

John, N Stonington

Liked: Cleanliness, staff & service, property conditions & facilities
Like all Mecure properties in Europe, Dusseldorf Zentrum was excellent
Stayed 6 nights in Aug 2023

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is so helpful
Stayed 5 nights in Aug 2023

10/10 Excellent

Louis Dean

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to stay! Loved visiting dusseldorf the staff were amazing and very insightful. Accomodating and welcoming, would love to come back someday!
Stayed 7 nights in Aug 2023

8/10 Good

Brian, Avoca

Liked: Cleanliness, staff & service
A quaint hotel with lovely staff just off main tourist belt. On the main airport route and half way between it and the main train station/shopping areas makes it a great option
Stayed 4 nights in Jul 2023

10/10 Excellent

Cindy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easily accessed by the bus. Room was on the small side, but it worked. Breakfast was great. Staff was very friendly and helpful. Not a lot of dining options around the property, especially for gluten free.

10/10 Excellent

Gerhard

Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 2 nights in May 2023

10/10 Excellent

Elaine Barbara

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Ideally situated for the city and public transport network. Staff exceptionally helpful.
Stayed 4 nights in Apr 2023

8/10 Good

Qiang

Business traveler
Liked: Staff & service
parking for suv is not possibel at all.
Stayed 3 nights in Mar 2023

8/10 Good

Merethe

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2023

10/10 Excellent

Andy

Stayed 2 nights in Feb 2023

10/10 Excellent

Ivette

Stayed 1 night in Feb 2023

8/10 Good

Vladimir

Liked: Cleanliness, staff & service

8/10 Good

HUIJUN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2022

10/10 Excellent

Ricardo

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 6 nights in Jun 2022

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021