Mercure Hotel Düsseldorf City Nord

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Mercure Hotel Düsseldorf City Nord

Front of property
Breakfast, lunch and dinner served
Front of property - evening/night
Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Daily buffet breakfast (EUR 23 per person)

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Parking available
  • Pet friendly
  • Room service
  • 24/7 front desk
  • Breakfast available

Explore the area

Map
Noerdlicher Zubringer 7, Düsseldorf, NW, 40470
  • Tonhalle Duesseldorf
    6 min drive
  • Catwalk
    1 min walk
  • Haeselerstraße Tram Stop
    6 min walk
  • Düsseldorf (DUS-Düsseldorf Intl.)
    7 min drive

Room options

Standard Room, 1 Queen Bed

  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Twin Beds

  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

Standard Room, 1 Double Bed

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

Privilege, Room, 1 King Bed

  • 194 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Mercure Hotel Düsseldorf City Nord

4-star hotel in Stadtbezirk 6
Along with a restaurant, this hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a coffee shop/cafe, a business center, and a meeting room. Housekeeping is available on request.
Mercure Hotel Düsseldorf City Nord offers 190 accommodations with safes and coffee/tea makers. Smart televisions come with premium satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center and a meeting room.

Wireless Internet access is complimentary. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Parking is available onsite for a surcharge.

Mercure Hotel Düsseldorf City Nord has designated areas for smoking.

Buffet breakfasts are available for a surcharge between 6:30 AM and 10:30 AM on weekdays.
Mercure Hotel Düsseldorf City Nord has a restaurant serving breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 18 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Weekday buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 23 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Smart TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 12 per pet, per day
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 21 nights. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 23 per person
  • Self parking fee: EUR 18 per night (in/out privileges)
  • Pet fee: EUR 12 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Mercure Dusseldorf City Nord
Mercure Dusseldorf Nord
Mercure Hotel City Nord
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Mercure Hotel Düsseldorf City Nord Hotel Düsseldorf

Mercure Hotel Düsseldorf City Nord Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 251 out of 720 reviews" "
Rating 8 - Good. 351 out of 720 reviews" "
Rating 6 - Okay. 86 out of 720 reviews" "
Rating 4 - Poor. 26 out of 720 reviews" "
Rating 2 - Terrible. 6 out of 720 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Saman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Abdulmagid

Stayed 1 night in Feb 2024

10/10 Excellent

Steve

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hospitality, lovely people and moreover very quite.
Stayed 3 nights in Feb 2024

4/10 Poor

Mehmet

Stayed 7 nights in Jul 2023

10/10 Excellent

Warren

Stayed 1 night in May 2023

10/10 Excellent

Yana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2022

8/10 Good

Damian

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 2 nights in Nov 2022

8/10 Good

Carla

Traveled with group
Liked: Cleanliness
Fine for a short stay.
It’s a fine hotel for a short stay, but quite overpriced for the size of the rooms. The rooms are quite small but comfortable. The hotel is a short taxi ride away from the airport (7/8mins) and around 15mins to the old town area.
Stayed 2 nights in Nov 2022

6/10 Okay

Lin

Stayed 1 night in Sep 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I like it
Very comfy bed, large room. The staff was very nice and helpful.
Stayed 3 nights in Nov 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a nice hotel, the hotel room was nice. But i was slightly disappointed with the breakfast. There was no toaster for the bread.
Stayed 1 night in Aug 2021

8/10 Good

KAREN

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2021

6/10 Okay

Gerit

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Telephone in room not working, no internet available, no help from staff to eventually change rooms. Had probably to do with renovation works, but that is not client's problem.
Stayed 1 night in Dec 2020

8/10 Good

Minhwa

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
thank you, the staff was very friendly and helpful.
Stayed 3 nights in Nov 2019

8/10 Good

Verified traveler

Traveled with group, Business traveler
Liked: Cleanliness, staff & service
Difficulty in getting TV program in English like the news. May be Bbc news. Or CNN
Stayed 3 nights in Sep 2019

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Staff & service
inspite of repeated tel. contacts they refused to cancel my reservation due to serious medical conditions. Tried to cancel 4 weeks before date of reservation but they would not let me cancel.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service , very professional and clean , friendly staff , great location , comfortable bed ....would like English tv channels
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness
Stayed 1 night in Sep 2019

10/10 Excellent

Kat

Traveled with partner
Liked: Cleanliness, staff & service
Comfy beds and very clean room + bathroom. Would be more than happy to come again.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for a layover, very close to the airport - cca 10 minutes by a cab...
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good place to stay for a couple of nights, the place was clean.
Stayed 2 nights in May 2019

4/10 Poor

Verified traveler

Liked: Cleanliness
Stayed 2 nights in Apr 2019