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Residenz Hotel Eurostar

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December 2024
January 2025

Photo gallery for Residenz Hotel Eurostar

Lobby
Reception
Pillowtop beds, in-room safe, desk, blackout drapes
Front of property
Pillowtop beds, in-room safe, desk, blackout drapes

Reviews

7.8 out of 10

Good

Popular amenities

  • Breakfast available
  • Parking available
  • Pet friendly
  • Laundry
  • Housekeeping
  • Free WiFi

Explore the area

Map
Merowingerstraße 84, Düsseldorf, NW, 40225
  • University Hospital
    14 min walk
  • Konigsallee
    4 min drive
  • Rhine Tower
    6 min drive
  • Neuss (ZOQ)
    19 min drive

Room options

View all photos for Superior Double Room, 1 Queen Bed

Superior Double Room, 1 Queen Bed | Pillowtop beds, in-room safe, desk, blackout drapes

Superior Double Room, 1 Queen Bed

  • 161 sq ft
  • Sleeps 2
  • 1 Queen Bed

About this property

Residenz Hotel Eurostar

Hotel in Stadtbezirk 3
This smoke-free hotel features a snack bar/deli, self parking, and dry cleaning. WiFi in public areas is free. Other amenities include a computer station, free newspapers, and tour/ticket assistance.
Residenz Hotel Eurostar offers 37 accommodations with tablet computers and safes. Accommodations offer separate sitting areas. Beds feature pillowtop mattresses. 26-inch flat-screen televisions come with digital channels. Bathrooms include showers and hair dryers.

This Düsseldorf hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a snack bar/deli. A computer station is located on site and wireless Internet access is complimentary. This Düsseldorf hotel also offers multilingual staff, tour/ticket assistance, and complimentary newspapers in the lobby. Parking is available onsite for a surcharge.

Residenz Hotel Eurostar is a smoke-free property.

Buffet breakfasts are available for a surcharge between 6:30 AM and 9:30 AM on weekdays.

Languages

English, French, German, Italian, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Self parking on site (surcharge)
  • RV/bus/truck parking (surcharge) on site

Food and drink

  • Weekday buffet breakfast available 6:30 AM to 9:30 AM for a fee: EUR 5 per person
  • Snack bar/deli

Family friendly

  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • Elevator

More

  • 1 building
  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with digital channels
  • Tablet computer

Food and drink

  • Refrigerator

More

  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 9:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 5.00 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for EUR 15.00 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 21 nights. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 5 per person
  • Pet fee: EUR 5.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 15.00 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available

Property is also known as

Residenz Eurostar Duesseldorf
Residenz Hotel Eurostar Duesseldorf
Residenz Eurostar
Residenz Hotel Eurostar Düsseldorf
Residenz Eurostar Düsseldorf
Residenz Eurostar
Hotel Residenz Hotel Eurostar Düsseldorf
Düsseldorf Residenz Hotel Eurostar Hotel
Hotel Residenz Hotel Eurostar
Residenz Eurostar Dusseldorf
Residenz Hotel Eurostar Hotel
Residenz Hotel Eurostar Düsseldorf
Residenz Hotel Eurostar Hotel Düsseldorf

Residenz Hotel Eurostar Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 57 out of 217 reviews" "
Rating 8 - Good. 92 out of 217 reviews" "
Rating 6 - Okay. 46 out of 217 reviews" "
Rating 4 - Poor. 14 out of 217 reviews" "
Rating 2 - Terrible. 8 out of 217 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

6/10 Okay

Melvyn

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Basic
The term you pay is what you get genuinely fit this hotel! Struggled to check in after 9:30 beds and pillows uncomfortable. Breakfast basic. Most hotels where booked so process of illumination ended up here!
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always stay at Residenz Eurostar when I am in Düsseldorf - very familiar and cosy. There is a Rewe supermarket nearby, conveniently!
Stayed 6 nights in Aug 2019

8/10 Good

Rocco

Liked: Cleanliness, staff & service, property conditions & facilities
Good value
Nice hotel. From the outside, it doesn’t look very nice, but my room was fine. Elevator was helpful. Breakfast was pretty good. Next to a bus stop for easy trip to center city or train station.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

10/10 Excellent

Lance

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Duo
We stayed for 2 nights on the 5th floor. Enjoyable stay as we’d been doing hostels most of our trip. Breakfast was amazing!! Staff were friendly.
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This small hotel is not the Ritz-Carlton, BUT - if you want a really decent night's sleep in a VERY CLEAN bed in a nice room with a REALLY clean bathroom at a very reasonable price, this is the place. We stayed at this hotel on two different occasions this spring, and if we ever had occasion to come to Duesseldorf again, this is the place we would definitely stay again.
Stayed 2 nights in Apr 2019

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for the price
Located in a residential area so free parking was available but hard to come by if arriving late at night. I used the secured parking twice. The Hotel is located in the city so it was a good location for me to use as a base for sight seeing both Dusseldorf & Koln areas. I would stay there again if I'm in the area.
Stayed 3 nights in Oct 2018

10/10 Excellent

Ahmet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wonderful hotel. clean rooms and nice staff
Stayed 1 night in Sep 2018

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient for local transport
Pleasant stay with helpful staff. Everything kept clean & tidy. Convenient to have breakfast available.
Stayed 7 nights in Aug 2018

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good value
Very clean and comfortable room. Well equipped. Friendly welcome at reception.s
Stayed 3 nights in Mar 2018

8/10 Good

aihab

Liked: Cleanliness, staff & service
Good staff , medium infrastructure
Shower had hot water and pressure issues , rooms had no temperature control so i was sweating and had to keep the window open and suffer the noise. Staff is friendly and good transportation connections around
Stayed 4 nights in Mar 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Needed somewhere cheap to stay in Dusseldorf while visiting the university and this was the best option. Needed a little walk from public transport, but otherwise fine, especially for the price!
Stayed 3 nights in Jan 2018

8/10 Good

FAN

Liked: Cleanliness
Convenient for low cost travelers
I was looking for a reasonably priced stay in Dusseldorf during the crazy fair days in October, so this was not a bad choice compared to the crazy prices at that time.

6/10 Okay

michael, wrexham

Liked: Staff & service
Disliked: Room comfort
To far from city centre
The outside of the hotel is off putting but inside is okay.Breakfast is continental but fair. Staff very good and most helpful as my German is nil but the gentleman's English was very good he act as a interpreter when we met friends..

8/10 Good

Darrell, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Staff was very helpful with directions and any questions I had during my 3 night stay, and also spoke very good English.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great to travel
Pleasant nights, near train station, walkable area, fast to get in out in the town

4/10 Poor

Ibrahim, Poland

Disliked: Staff & service, property conditions & facilities
Bad Hotel and cheating manager
I booked the hotel from the website Hotels.com with rate 30 Euro for one night by my Master Card, when I asked to extend with the same rate the receptionist confirmed yes will be with the same rate, but after staying another 2 days and after back from work I found a recipt at my room with different rate charge and in addition the hotel manager take the money from my master card without a permission from me that mean the hotel untrused with the guest either with the current rate and with the confidential date which provided by the system to use it as he can for example "the master card" I can't recommend this hotel for anyone who want to stay in as the manager cheating the guest and take their money from the master or visa card without any permission, and he can do it even after you leave the hotel in addition his behaviour not good with guest.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 night conference stay
I stayed 2 nights for a conference. The room was large and comfortable, in good condition, and good value. The breakfast was acceptable though nothing special.

4/10 Poor

tim, moscow

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Actually it was bad
The room was tiny Breakfast was pretty poor Every thing else was OK I guess

8/10 Good

Kai Fun, beringen

Liked: Staff & service, property conditions & facilities, room comfort
okay for this price
Hotel is quite okay, breakfast could be better tho, hotel is 2mins walk from tramstation

8/10 Good

Stephan, Malta

Liked: Cleanliness, staff & service, property conditions & facilities
A good practical hotel
A good hotel for a business traveller even if rooms do not have a lot of space

10/10 Excellent

Celia, Co. Wexford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely little hotel
A beautiful clean hotel, tram around the corner; I would gladly stay there again. I had a top floor room, extra nice. Wonderful breakfast also.

10/10 Excellent

Bob M, Bluffton,SC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay
Friendly service.

4/10 Poor

Steve elliott, Durham

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Needs improvement. Ok for a 1 night stop
Spent 4 nights here. Severely disappointed in the hotel. Breakfast was shocking. Rooms were ill equipped. No coffee making facilities in the room. Mould in the shower. The pillows (if you can call them that) we're absolutely shocking and barely usable. The the hotel itself was extremely noisey as the corridors are all bare. Cleaner comes round early and knocks you out of bed. They knock then try to enter the room 3 seconds later!! The hotel will charge you 8 euros a night for parking however there is parking just at the hotel front door which is free. We just parked on the grass with no issues. All in all. Would I stay here again? Only if I was desperate and it was for a one night stop over. Definitely not a hotel to feel comfortable in.