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Ruby Luna Hotel Düsseldorf

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Exterior
Bar (on property)
Cosy Room | Premium bedding, in-room safe, individually decorated
Rooftop terrace
Bar (on property)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Breakfast available
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
Kasernenstraße 39, Düsseldorf, 40213
  • Konigsallee
    ‪3 min walk‬
  • Düsseldorf Christmas Market
    ‪7 min walk‬
  • Rhine Promenade
    ‪10 min walk‬
  • Düsseldorf (DUS-Düsseldorf Intl.)
    ‪20 min drive‬

Room options

View all photos for Cosy Room

Cosy Room | Premium bedding, in-room safe, individually decorated

Cosy Room

  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Nest Room

Nest Room | Premium bedding, in-room safe, individually decorated

Nest Room

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Lovely Room

Premium bedding, in-room safe, individually decorated

Lovely Room

  • 205 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Loft Room

Loft Room | Premium bedding, in-room safe, individually decorated

Loft Room

  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Wow Room

Wow Room | Premium bedding, in-room safe, individually decorated

Wow Room

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

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About this property

Ruby Luna Hotel Düsseldorf

Hotel in Stadtbezirke 01
Along with a bar/lounge, this smoke-free hotel has a snack bar/deli and a rooftop terrace. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and a 24-hour front desk.
Ruby Luna Hotel Düsseldorf offers 206 air-conditioned accommodations with laptop-compatible safes and designer toiletries. These individually decorated and furnished accommodations include desks. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The hotel offers a coffee shop/cafe and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This Düsseldorf hotel also offers a rooftop terrace, a vending machine, and multilingual staff.

Ruby Luna Hotel Düsseldorf is a smoke-free property.

Buffet breakfasts are available for a surcharge between 6:30 AM and 10:30 AM on weekdays.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 35 per day); discounts available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 24 for adults and EUR 24 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 100% renewable energy
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 21 nights. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 24 for adults and EUR 24 for children
  • Nearby parking fee: EUR 35 per day (1312 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ruby Luna Dusseldorf
Ruby Luna Hotel Düsseldorf Hotel
Ruby Luna Hotel Düsseldorf Düsseldorf
Ruby Luna Hotel Düsseldorf Hotel Düsseldorf

Ruby Luna Hotel Düsseldorf Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 187 out of 323 reviews
Rating 8 - Good. 97 out of 323 reviews
Rating 6 - Okay. 20 out of 323 reviews
Rating 4 - Poor. 7 out of 323 reviews
Rating 2 - Terrible. 12 out of 323 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Roger, Saunderton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our say. Staff always friendly & helpful, Comfortable lounge, nice bedroom with good views. 15 minutes walk from main station; could easily have used public transport, but preferred to walk. Very convenient for the Altstat and all the xmas markets. Also within a short walk to the Turm and the Hafen
Stayed 3 nights in Dec 2024

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Luziel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for exploring the Christmas markets. Staff was super nice and the room was very clean.
Stayed 2 nights in Dec 2024

8/10 Good

Debbrah

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay; room small but functional
Stayed 1 night in Dec 2024

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Location to the Christmas markets was so convenient Room was comfortable. Breakfast seemed crazily overpriced. It’s a cashless hotel which was interesting.
Stayed 1 night in Dec 2024

8/10 Good

Morgan Donald

Liked: Staff & service, property conditions & facilities, room comfort
Nice hotel...needs better housecleaning
Nice hotel. Bar downstairs stayed busy. My only complaint is the housecleaning never came to the room in the 3 days we were there. It would have been nice to get fresh towels since those were very limited in the room.
Stayed 3 nights in Nov 2024

10/10 Excellent

Rodrigo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

2/10 Terrible

Miguel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Refuse to reimburse even though I had to leave for
They refused to reimburse me for two last days of a six days trip even though I had to leave for an emergency. They said it was because I booked with Hotel.com and not directly with the hotel.
Stayed 6 nights in Nov 2024

10/10 Excellent

Kassandra

Stayed 3 nights in Oct 2024

6/10 Okay

Grace

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The Ruby Luna was an okay hotel. I was only staying for one night but if I was staying for longer I think I would have been disappointed. The breakfast was a total waste of money I wouldn’t recommend. There wasn’t even croissants or toast. There were bread rolls, yoghurt and fruit in syrup, selection of jam, boiled eggs and some cold meat. It was odd that it didn’t have breakfast pastries, fresh fruit or a cereal selection. Really weird that you couldn’t get toast too. My colleague asked for tea and was told to get it herself. Save the money and buy breakfast outside the hotel. The room was clean, I paid for a larger room and what was so strange was that there was a single pillow on the double bed, I have stayed single occupancy more times than I care to rem With work and I have never come across a hotel that removes all the pillows and leaves a single one. It was really odd. The room amenities were fairly basic, a shame there was no water in the room or coffee facilities. The bathroom was a weird set up, you had to walk through the toilet to the shower and the shower was clear glass open to the rest of the room. The room was fairly noisy at night too. Overall it was a modern style hotel, clean, front desk friendly, wait staff could be a bit more helpful though. I wouldn’t stay again, I don’t think it was worth the price paid and was more style over substance.
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Stayed 3 nights in Oct 2024

10/10 Excellent

Neil

Stayed 1 night in Oct 2024

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun lounge area with full service bar/coffee shop
Stayed 1 night in Sep 2024

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property had a very comfortable lounging area where I could sit while my family slept in the room upstairs. And there was free flowing coffee as well.
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Supplies in room only for 1 person
Check in process was supposed to be “self” but it wasn’t really…… very complex more than it needed to be. Staff was nice. The reservation was for Queen room for 2 people! It only had 1 pillow and 1 towel! We had to ask for added pillows and towels and had to go to front desk to do so as there was no phone in the room. The bar was great and bartender was great
Stayed 1 night in Sep 2024

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Jayne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous interior rooms clean staff very helpful. Right in the heart of the old town near to all chopping areas.
Stayed 2 nights in Sep 2024

8/10 Good

Radim

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel charges me in advance despite the assurance of the hotels.com that payment will be at property.
Stayed 2 nights in Sep 2024

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Dan, Snoqualmie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ruby Luna hotel was in a good location. Walkable to Alldstadt (old town) and restaurants and shopping. Rooms were bright and clean. Robert and the rest of the staff were cheerful and accommodating and fun to chat with. Would recommend this hotel.
Stayed 2 nights in Sep 2024

10/10 Excellent

Louis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique property, you check in at the bar, great helpfull staff. Nice restaurant next door, open late. The breakfast buffet was excellent.
Stayed 1 night in Aug 2024

6/10 Okay

Jayne Elizabeth

Traveled with group
The rooms are tiny and all the fittings are sharp and angular with zero space for moving around especially in the dark. I have several bruises and a particularly nasty shin injury from smashing into the huge metal bed frame which sat 2 inches proud of the mattress. All the fittings were too big and sharp. All the electronically controlled lights and blinds were slow to respond. It really was not a comfortable relaxing room. The advertised roof-top bar was never open. The aircon barely worked and it was over 30 degrees outside. No fridge, no tea or coffee facilities in the room. The whole gimmicky theme was too much. They should concentrate on being a hotel and not a theme park. Certainly do not choose this hotel if you are over 35
Stayed 3 nights in Aug 2024

10/10 Excellent

Sufian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is beyond cool and hip, and just in the right area! The rooftop is great, and the staff is just beyond helpful and remarkable, especially Robert, Sylvia, Brigit and Lucas.
Stayed 3 nights in Aug 2024

2/10 Terrible

Sid

Stayed 1 night in Jul 2024