Neuss hotel with free WiFi, connected to a rail/subway station
A 24-hour front desk, express check-out, and free WiFi in public areas are available at this hotel. Other amenities include a banquet hall.
Hotel Mirage Düsseldorf-Neuss offers 75 accommodations. Accommodations offer separate sitting areas and include desks. Cable television is provided. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Housekeeping is provided daily.
Hotel Mirage Düsseldorf-Neuss features express check-out and an elevator. Wireless Internet access is complimentary.
Hotel Mirage Düsseldorf-Neuss has designated areas for smoking.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Express check-out available
Special check-in instructions
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staff will greet guests on arrival at the property
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Guests arriving outside of regular check-in hours can use the phone for check-in assistance.
Access methods
Access code, staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Property is also known as
Hotel Mirage
Scope Hotel Mirage
Mirage Dusseldorf Neuss Neuss
Hotel Mirage Düsseldorf-Neuss Hotel
Hotel Mirage Düsseldorf-Neuss Neuss
Hotel Mirage Düsseldorf-Neuss Hotel Neuss
Hotel Mirage Düsseldorf-Neuss Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The room was poor quality. The toiletts smell from cigarette very strong. The location of the hotel was good. Breakfast was not possible, but very near you could make breakfast.
So etwas habe ich in meinem Leben noch nie erlebt!! Als ich aufs Zimmer kam, war bereits jemand anderes auf dem Zimmer, der die gleichen Zigangsdaten wie ich bekommen hat, der jedoch erst am nächsten Morgen einchecken sollte. Da fühlt man sich ja richtig sicher. Daraufhin wurde er rausgeschmissen und ich solle das benutzte Zimmer nehmen. Ich habe gesagt, dass ich aus hygienischen Gründen das Zimmer nicht mehr betreten werde. Daraufhin wurde mir gesagt, dass kein weiteres Zimmer mehr frei ist. Dann bin ich ein wenig ausgerastet und habe doch ein anderes Zimmer bekommen. Die Bettdecken haben nach Kotze gestunken und es waren Lippenstift-Spuren drauf. Für sowas darf man kein Geld verlangen. Und ich brauche auch keinen Luxus. Aber für ein 3 Sterne Hotel kann man deutlich mehr verlangen.
Pascal
Stayed 1 night in Mar 2025
8/10 Good
Cristina
Mar 17, 2025
Liked: Cleanliness
Haarkneuel in der Dusche war echt ekelig, wurde aber vom Reinigungspersonal glaub einfach vergessen, denn sonst war die Sauberkeit gut.
I am writing to express my extreme dissatisfaction with my recent stay at [Hotel Mirage]. The experience was far below any acceptable standard, and I feel compelled to highlight the numerous issues I encountered:
1. Dirty Room: The room was in an unacceptable condition upon arrival, with visible dirt and an overall lack of cleanliness.
2. Dirty Towels and Bathroom: The towels provided were stained and unhygienic, and the bathroom was extremely dirty, which made it impossible to use comfortably.
3. Rude Staff Behavior: The staff exhibited unprofessional and rude behavior, which added to the negative experience.
4. Terrible Management: The overall management of the hotel was chaotic and inefficient, leaving guests to deal with unresolved problems.
Such a level of service and cleanliness is unacceptable and does not align with the expectations I had when booking with your establishment.
I request immediate action regarding this matter, including an apology and appropriate compensation for the inconvenience caused. I hope you take this complaint seriously to prevent other guests from facing similar issues.
I look forward to your prompt response.
Soraya
Stayed 1 night in Jan 2025
6/10 Okay
Torsten
Jan 24, 2025
Liked: Amenities
Da es keine Parkmöglichkeiten direkt am Hotel gibt, ist die Bewertung auf mittelmässig gesetzt worden.
Torsten
Stayed 2 nights in Jan 2025
6/10 Okay
Bo
Jan 5, 2025
Bo
Stayed 1 night in Dec 2024
8/10 Good
Nataliia
Traveled with family and small children, Business traveler
Check in problemlos und einfach. Mitarbeiterin sehr freundlich. Zentral in der Stadt gegenüber vom Hauptbahnhof.
eva
Stayed 1 night in Dec 2024
2/10 Terrible
Amdiya
Dec 12, 2024
Disliked: Cleanliness, staff & service
Mir wurde ein früher check in versprochen bzw. Wurde über Email vereinbart letztendlich durfte ich erst ca. 1 Std nach der normalen Check in Zeit einchecken.. dann hat noch ein Mitarbeiter( er hatte Handwerksklammotten an) neben meiner Tür In Gang geschlafen und noch sehr laut geschnarcht. Das ging gar nicht !!! Habe mich auch recht unsicher dadurch gefühlt
Amdiya
Stayed 1 night in Nov 2024
6/10 Okay
Rüdiger
Business traveler, Traveled with family
Dec 8, 2024
Liked: Staff & service
Disliked: Amenities
Im Zimmer gab es kein Stuhl um die
Bekleidung irgendwo hinzulegen.
Im Zimmer gab es keinen Fernseher.
Probleme beim einchecken. Ich hatte ein Doppelzimmer gebucht. Bekommen habe ich 2 Einzelzimmer. Das war zwar nicht schlimm, aber ein Einzelzimmer war noch nicht bezugsfertig.
Albergo in ristrutturazione e camere dallo stile un pó "superato". Tuttavia sono spaziose e comode.
Pecche: reception non sempre disponibile, no tv in camera, soltanto una presa per la corrente nella stanza.