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Hotel Mirage Düsseldorf-Neuss

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Photo gallery for Hotel Mirage Düsseldorf-Neuss

1 bedroom, desk, laptop workspace, free WiFi
Standard Double Room | Bathroom | Towels, soap, shampoo, toilet paper
1 bedroom, desk, laptop workspace, free WiFi
Comfort Twin Room | 1 bedroom, desk, laptop workspace, free WiFi
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

Map
Krefelder Str. 1, Neuss, NRW, 41460
  • Marina Düsseldorf
    ‪12 min drive‬
  • Konigsallee
    ‪13 min drive‬
  • Messe Düsseldorf
    ‪14 min drive‬
  • Düsseldorf (DUS-Düsseldorf Intl.)
    ‪17 min drive‬

Room options

View all photos for Standard Single Room

1 bedroom, desk, laptop workspace, free WiFi

Standard Single Room

10.0 out of 10
Exceptional
(1 review)
  • 161 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Comfort Single Room

1 bedroom, desk, laptop workspace, free WiFi

Comfort Single Room

  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Standard Twin Room

1 bedroom, desk, laptop workspace, free WiFi

Standard Twin Room

  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room

1 bedroom, desk, laptop workspace, free WiFi

Family Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Studio

1 bedroom, desk, laptop workspace, free WiFi

Studio

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

1 bedroom, desk, laptop workspace, free WiFi

Standard Double Room

10.0 out of 10
Exceptional
(1 review)
  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Twin Room

1 bedroom, desk, laptop workspace, free WiFi

Comfort Twin Room

  • Sleeps 2
  • 1 Twin Bed and 1 Large Twin Bed

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Front of property

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  • Housekeeping
  • Microwave
3.4 out of 5, (64)
$60 nightly
The price is $60 total
includes taxes & fees
Hotel Viktoria Düsseldorf-Neuss

About this property

Hotel Mirage Düsseldorf-Neuss

Neuss hotel with free WiFi, connected to a rail/subway station
A 24-hour front desk, express check-out, and free WiFi in public areas are available at this hotel. Other amenities include a banquet hall.
Hotel Mirage Düsseldorf-Neuss offers 75 accommodations. Accommodations offer separate sitting areas and include desks. Cable television is provided. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Housekeeping is provided daily.
Hotel Mirage Düsseldorf-Neuss features express check-out and an elevator. Wireless Internet access is complimentary.

Hotel Mirage Düsseldorf-Neuss has designated areas for smoking.

Languages

Arabic, English, French, German, Russian, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • Designer stores
  • Shopping mall

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (31 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (45 inches high)

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Cable channels

Food and drink

  • Electric kettle
  • Mini-fridge

More

  • Desk
  • Heating
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staff will greet guests on arrival at the property
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Guests arriving outside of regular check-in hours can use the phone for check-in assistance.

Access methods

Access code, staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

Property is also known as

Hotel Mirage
Scope Hotel Mirage
Mirage Dusseldorf Neuss Neuss
Hotel Mirage Düsseldorf-Neuss Hotel
Hotel Mirage Düsseldorf-Neuss Neuss
Hotel Mirage Düsseldorf-Neuss Hotel Neuss

Hotel Mirage Düsseldorf-Neuss Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 14 out of 36 reviews
Rating 8 - Good. 11 out of 36 reviews
Rating 6 - Okay. 5 out of 36 reviews
Rating 4 - Poor. 2 out of 36 reviews
Rating 2 - Terrible. 4 out of 36 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Fabio

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short trip to Düsseldorf

The room was poor quality. The toiletts smell from cigarette very strong. The location of the hotel was good. Breakfast was not possible, but very near you could make breakfast.
Stayed 2 nights in Mar 2025

8/10 Good

Wonjin

Stayed 1 night in Nov 2024

8/10 Good

Matti

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Mar 2025

2/10 Terrible

Pascal

Disliked: Amenities, property conditions & facilities
So etwas habe ich in meinem Leben noch nie erlebt!! Als ich aufs Zimmer kam, war bereits jemand anderes auf dem Zimmer, der die gleichen Zigangsdaten wie ich bekommen hat, der jedoch erst am nächsten Morgen einchecken sollte. Da fühlt man sich ja richtig sicher. Daraufhin wurde er rausgeschmissen und ich solle das benutzte Zimmer nehmen. Ich habe gesagt, dass ich aus hygienischen Gründen das Zimmer nicht mehr betreten werde. Daraufhin wurde mir gesagt, dass kein weiteres Zimmer mehr frei ist. Dann bin ich ein wenig ausgerastet und habe doch ein anderes Zimmer bekommen. Die Bettdecken haben nach Kotze gestunken und es waren Lippenstift-Spuren drauf. Für sowas darf man kein Geld verlangen. Und ich brauche auch keinen Luxus. Aber für ein 3 Sterne Hotel kann man deutlich mehr verlangen.
Stayed 1 night in Mar 2025

8/10 Good

Cristina

Liked: Cleanliness
Haarkneuel in der Dusche war echt ekelig, wurde aber vom Reinigungspersonal glaub einfach vergessen, denn sonst war die Sauberkeit gut.
Stayed 1 night in Mar 2025

10/10 Excellent

stefan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
tolle lage
Stayed 1 night in Mar 2025

8/10 Good

Andre, Görlitz

Liked: Staff & service
Backpacker Hotels für kurze Nächte
Stayed 2 nights in Feb 2025

10/10 Excellent

Khalil

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
الاقامة والهدوء في الفندق وايضاً الموظفين ودودين للغاية
Stayed 1 night in Feb 2025

8/10 Good

Thomas

Business traveler
Liked: Cleanliness, staff & service
Empfehlenswert für Kurzaufenthalt; akzeptable Zimmergröße; Internet funktioniert
Stayed 1 night in Feb 2025

8/10 Good

Jürgen

Business traveler
Liked: Cleanliness, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Tobias

Traveled with group
Liked: Cleanliness
Preis Leistungsverhältnis sehr fair
Stayed 1 night in Feb 2025

10/10 Excellent

Ilya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Khalil

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vielen Dank für Ihre Rückmeldung
Stayed 1 night in Jan 2025

10/10 Excellent

Detlef

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unterkunft in Ordnung!
Stayed 1 night in Feb 2025

8/10 Good

Kaan

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Im großen ganzen ein gutes Hotel, gute Lage, nettes Personal, gutes Preis-Leistung Verhältnis.
Stayed 1 night in Jan 2025

2/10 Terrible

Soraya

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I am writing to express my extreme dissatisfaction with my recent stay at [Hotel Mirage]. The experience was far below any acceptable standard, and I feel compelled to highlight the numerous issues I encountered: 1. Dirty Room: The room was in an unacceptable condition upon arrival, with visible dirt and an overall lack of cleanliness. 2. Dirty Towels and Bathroom: The towels provided were stained and unhygienic, and the bathroom was extremely dirty, which made it impossible to use comfortably. 3. Rude Staff Behavior: The staff exhibited unprofessional and rude behavior, which added to the negative experience. 4. Terrible Management: The overall management of the hotel was chaotic and inefficient, leaving guests to deal with unresolved problems. Such a level of service and cleanliness is unacceptable and does not align with the expectations I had when booking with your establishment. I request immediate action regarding this matter, including an apology and appropriate compensation for the inconvenience caused. I hope you take this complaint seriously to prevent other guests from facing similar issues. I look forward to your prompt response.
Stayed 1 night in Jan 2025

6/10 Okay

Torsten

Liked: Amenities
Da es keine Parkmöglichkeiten direkt am Hotel gibt, ist die Bewertung auf mittelmässig gesetzt worden.
Stayed 2 nights in Jan 2025

6/10 Okay

Bo

Stayed 1 night in Dec 2024

8/10 Good

Nataliia

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gut
Stayed 2 nights in Dec 2024

2/10 Terrible

Mohammad

Stayed 1 night in Dec 2024

10/10 Excellent

Khalil

Liked: Cleanliness, staff & service, property conditions & facilities
Sehr gut
Stayed 1 night in Dec 2024

10/10 Excellent

eva

Liked: Cleanliness, staff & service
Check in problemlos und einfach. Mitarbeiterin sehr freundlich. Zentral in der Stadt gegenüber vom Hauptbahnhof.
Stayed 1 night in Dec 2024

2/10 Terrible

Amdiya

Disliked: Cleanliness, staff & service
Mir wurde ein früher check in versprochen bzw. Wurde über Email vereinbart letztendlich durfte ich erst ca. 1 Std nach der normalen Check in Zeit einchecken.. dann hat noch ein Mitarbeiter( er hatte Handwerksklammotten an) neben meiner Tür In Gang geschlafen und noch sehr laut geschnarcht. Das ging gar nicht !!! Habe mich auch recht unsicher dadurch gefühlt
Stayed 1 night in Nov 2024

6/10 Okay

Rüdiger

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Amenities
Im Zimmer gab es kein Stuhl um die Bekleidung irgendwo hinzulegen. Im Zimmer gab es keinen Fernseher. Probleme beim einchecken. Ich hatte ein Doppelzimmer gebucht. Bekommen habe ich 2 Einzelzimmer. Das war zwar nicht schlimm, aber ein Einzelzimmer war noch nicht bezugsfertig.
Stayed 1 night in Dec 2024

8/10 Good

Diego

Disliked: Staff & service, property conditions & facilities

Hotel in ristrutturazione ma con costi contenuti

Albergo in ristrutturazione e camere dallo stile un pó "superato". Tuttavia sono spaziose e comode. Pecche: reception non sempre disponibile, no tv in camera, soltanto una presa per la corrente nella stanza.
Stayed 2 nights in Nov 2024