Sheraton Duesseldorf Airport Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sheraton Duesseldorf Airport Hotel

Terrace/patio
Lobby
Lobby
Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Junior Suite, 1 Bedroom, Non Smoking | Living room | LCD TV, pay movies

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Room service
  • Gym
  • Pet friendly
  • Parking available
  • Housekeeping

Explore the area

Map
Terminal Ring 4, Düsseldorf, NW, 40474
  • Messe Düsseldorf Hall
    6 min drive
  • Congress Centre Duesseldorf
    6 min drive
  • PSD Bank Dome
    7 min drive
  • Düsseldorf (DUS-Düsseldorf Intl.)
    8 min walk

Room options

Premium Room, 1 King Bed, Non Smoking

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed

  • 269 sq ft
  • Sleeps 1
  • 1 King Bed

Executive Room, 2 Twin Beds, Non Smoking

  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

Executive Room, 1 Queen Bed, Non Smoking

  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

Superior Room, 2 Twin Beds, Non Smoking

  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

Superior Room, 1 Queen Bed, Non Smoking

  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

Junior Suite, 1 Bedroom, Non Smoking

  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Sheraton Duesseldorf Airport Hotel

4-star hotel in Stadtbezirk 5
A restaurant, a fitness center, and a bar/lounge are available at this hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a 24-hour business center, and self parking. Change of bedsheets is available on request.
Sheraton Duesseldorf Airport Hotel offers 195 accommodations with safes and complimentary newspapers. LCD televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a 24-hour business center, 17 meeting rooms, and limo/town car service.

Public areas are equipped with complimentary wired and wireless Internet access. Event facilities measuring 6426 square feet (597 square meters) include conference space. This eco-certified hotel also offers a fitness center, a terrace, and multilingual staff. Parking is available onsite for a surcharge.

Sheraton Duesseldorf Airport Hotel has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 5:30 AM and 10:30 AM.
Sheraton Duesseldorf Airport Hotel has a restaurant on site.
On Chocks - This lobby lounge serves light fare only.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Limo/town car service
  • Self parking on site (EUR 30 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 5:30 AM to 10:30 AM for a fee: EUR 32 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • On Chocks

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 17 meeting rooms
  • 24-hour business center
  • 6,426 square feet of conference space

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Elevator (43 inch wide door)
  • Grab bar near toilet (37 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 1 floor
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1989
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 30.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 21 nights. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 32 per person
  • Self parking fee: EUR 30 per night
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

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Sheraton Duesseldorf Airport Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 556 out of 1067 reviews" "
Rating 8 - Good. 377 out of 1067 reviews" "
Rating 6 - Okay. 91 out of 1067 reviews" "
Rating 4 - Poor. 28 out of 1067 reviews" "
Rating 2 - Terrible. 15 out of 1067 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities
it was a night layover - no extended stay to comment on.
Stayed 1 night in Jul 2024

10/10 Excellent

james

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect place to stay for early morning flight
Stayed 1 night in Aug 2024

10/10 Excellent

Samer

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hello
Stayed 1 night in Aug 2024

8/10 Good

Andrew

Stayed 1 night in Jun 2024

10/10 Excellent

Maria M

Stayed 1 night in Aug 2024

10/10 Excellent

Anita

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great! I received a free upgrade. Too bad I only stayed 1 night. Next time, this will be my hotel of choice.
Stayed 1 night in Aug 2024

2/10 Terrible

Samantha

Stayed 1 night in Aug 2024

10/10 Excellent

Tahj

Liked: Cleanliness, staff & service, property conditions & facilities
very convenient property, nice, comfortable rooms, no noise, excellent facilities
Stayed 2 nights in Jul 2024

8/10 Good

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Nicola

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Good hotel. Shame about self check-in
Self check in was very strange… it did not feel like a high end hotel, but more like EasyHotel. The room Service was really terrible. I ordered salmon with risotto and received salmon with some sort of baby puree which I assume was meant to be mash. Staff were nice. Great location and very clean room.
Stayed 1 night in Jul 2024

10/10 Excellent

Steven

Stayed 1 night in Jul 2024

10/10 Excellent

Dina

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It’s the one floor, the rooms are very clean. It’s good size the bathroom well off television has channels, which are English. Very quick and efficient. Easy spot for Uber. Pick up as well as the connection. Only 15 minutes away from downtown.
Stayed 1 night in Jul 2024

10/10 Excellent

sabrina

Stayed 1 night in Jul 2024

10/10 Excellent

Rick

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal hotel to stay if your travelling
Excellent will recommend
Stayed 1 night in Jul 2024

10/10 Excellent

Hemasree

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so kind and patient. We can not thank them enough. Thank you for the lovely experience!
Stayed 1 night in Jul 2024

6/10 Okay

Lukene

Liked: Cleanliness, staff & service
A/C was not working properly
Stayed 1 night in Jul 2024

8/10 Good

Matthew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

NICHOLAS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All around solid experience. Plenty of help with directions from staff. My favorite was the restaurant staff. I ended up not liking my salad I paid for, so they gave me two free pints on the house and a glass to take home with me!
Stayed 3 nights in Jun 2024

10/10 Excellent

ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay
Superb. Perfect for airport. Arrivals/Departure 5 min walk. Gives you that extra half hour to snooze! Train connection directly below hotel, no faff finding it. Brilliant bus and rail links again rifht next to hotel. Great quality hotel to which you pay for of course, not cheap. Would recommend
Stayed 1 night in Jul 2024

6/10 Okay

Richard

Liked: Cleanliness, staff & service
Disliked: Amenities
For what is a 4* hotel, the rooms were extremely basic. The location was perfect being a two minute walk to the terminal, but otherwise unremarkable.
Stayed 1 night in Jun 2024

6/10 Okay

J

Stayed 2 nights in Jun 2024

8/10 Good

Fernanda

Liked: Cleanliness
Stayed 1 night in Jun 2024

8/10 Good

Scott

Stayed 1 night in Jun 2024

10/10 Excellent

Gavin

Stayed 1 night in May 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024