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HYATT house Philadelphia/Plymouth Meeting

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for HYATT house Philadelphia/Plymouth Meeting

Exterior
In-room safe, desk, iron/ironing board, free WiFi
Front of property - evening/night
In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Pet friendly
  • Breakfast included
  • Housekeeping
  • Parking included

Explore the area

Map
501 E Germantown Pike, East Norriton, PA, 19401
  • Plymouth Meeting Mall
    ‪4 min drive‬
  • Elmwood Park Zoo
    ‪5 min drive‬
  • LEGOLAND® Discovery Center
    ‪6 min drive‬
  • Philadelphia, PA (PHL-Philadelphia Intl.)
    ‪37 min drive‬

Room options

View all photos for Suite, 2 Bedrooms

In-room safe, desk, iron/ironing board, free WiFi

Suite, 2 Bedrooms

  • 475 sq ft
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Room, 2 Bedrooms, Accessible, Bathtub

In-room safe, desk, iron/ironing board, free WiFi

Room, 2 Bedrooms, Accessible, Bathtub

  • 475 sq ft
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Room, 1 Bedroom, Accessible, Bathtub

Fridge, microwave, dishwasher, coffee/tea maker

Room, 1 Bedroom, Accessible, Bathtub

  • 350 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

Fridge, microwave, dishwasher, coffee/tea maker

Suite, 1 Bedroom

  • 350 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Deluxe Suite, 2 Bedrooms

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Suite, 2 Bedrooms

  • 936 sq ft
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Deluxe Suite, 1 Bedroom

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Suite, 1 Bedroom

  • 720 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 Queen Bed with Sofa bed

Fridge, microwave, dishwasher, coffee/tea maker

Studio Suite, 1 Queen Bed with Sofa bed

  • 300 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

About this property

HYATT house Philadelphia/Plymouth Meeting

3-star East Norriton hotel with restaurant
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a snack bar/deli, a seasonal outdoor pool, and a business center.
HYATT house Philadelphia/Plymouth Meeting offers 131 accommodations with DVD players and safes. Accommodations offer separate sitting areas. Flat-screen televisions come with premium cable channels and pay movies. Accommodations at this 3-star hotel have kitchens with refrigerators, microwaves, cookware/dishes/utensils, and dishwashers. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This East Norriton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
HYATT house Philadelphia/Plymouth Meeting features a 24-hour fitness center and a seasonal outdoor pool. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This 3-star property offers access to a business center and a meeting room. Event facilities measuring 1141 square feet (106 square meters) include conference space. This business-friendly hotel also offers barbecue grills, a vending machine, and a picnic area. Onsite self parking is complimentary.

HYATT house Philadelphia/Plymouth Meeting is a smoke-free property.

A complimentary buffet breakfast is served between 6:30 AM and 9:00 AM on weekdays.
HYATT house Philadelphia/Plymouth Meeting has a restaurant on site.

Languages

English, French, German, Spanish, Swedish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:30 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • DVD player
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,141 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 1 to May 13:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The seasonal pool will be open from May 13 to October 01
A car is recommended for transportation to and from this property

Property is also known as

HYATT house Philadelphia/Plymouth Meeting
HYATT house Philadelphia/Plymouth Meeting Hotel East Norriton
HYATT house Philadelphia/Plymouth Meeting Hotel Norristown
HYATT house Philadelphia/Plymouth Meeting Norristown
Hyatt Norristown
Hyatt Plymouth Meeting
Hyatt Summerfield Suites Norristown
Hyatt Summerfield Suites-Plymouth Meeting Hotel Norristown
Norristown Hyatt
HYATT house Philadelphia/Plymouth Meeting East Norriton
HYATT house Philadelphia/Plymouth Meeting Hotel
HYATT house Philadelphia/Plymouth Meeting East Norriton
HYATT house Philadelphia/Plymouth Meeting Hotel East Norriton

HYATT house Philadelphia/Plymouth Meeting Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 572 out of 1003 reviews" "
Rating 8 - Good. 221 out of 1003 reviews" "
Rating 6 - Okay. 92 out of 1003 reviews" "
Rating 4 - Poor. 55 out of 1003 reviews" "
Rating 2 - Terrible. 63 out of 1003 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Francis

Stayed 2 nights in Sep 2024

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Kristian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Kevin M

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Rugs were dirty; bathtub was so slippery my granddaughter slipped in the tub and wouldn’t get in it again; outlet by sink was coming out of the wall; couch was squeaky and old.
Stayed 3 nights in Oct 2024

8/10 Good

rachele aleta

Traveled with family
Liked: Cleanliness, staff & service
Mold on lower shower wall.suppose to have reg. size Fridge,got mini fridge.
Stayed 6 nights in Oct 2024

10/10 Excellent

jasmine

Stayed 1 night in Sep 2024

10/10 Excellent

JOSEPH

Stayed 1 night in Sep 2024

6/10 Okay

Kelly

Traveled with partner
Disliked: Property conditions & facilities
Great sized room. Excellent location. Overall halls and room itself was clean. Unfortunately, our room smelled like cigarette smoke, and was likely someone had used it for smoking as the windows were open when we came into the room. While the lady who checked us in was nice enough, she was barely audible and also had her Apple air pods in during our check in. The ladies who checked us out (one appeared to be training) were very pleasant.
Stayed 1 night in Oct 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Mike

Liked: Amenities
Stayed 1 night in Sep 2024

10/10 Excellent

LaQuaine

Business traveler, Traveled with family
Disliked: Amenities
I had a deposit of $50 and it’s been a month and still haven’t received it
Stayed 1 night in Aug 2024

4/10 Poor

Thomas

Stayed 2 nights in Sep 2024

6/10 Okay

Brian

Traveled with family
Liked: Staff & service, amenities
Room was very spacious. Bathroom was not very clean. Hairs in multiple places on the bathroom floor. Coffee stains on counters in the kitchenette.
Stayed 1 night in Sep 2024

8/10 Good

Marc Andre

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 6 nights in Aug 2024

6/10 Okay

Rachel

Liked: Staff & service
Disliked: Cleanliness
Breakfast was good, and the staff were friendly and helpful. The cleanliness of the room wasn't great. The room smell like mildew. There were toenail clippings on the floor. And the worst my toddler son found a dirty towel in the night stand. It wasn't even a hotel towel. It was black and soiled with what I assume were bedroom bodily fluids. That was disgusting and led to some quick toddler sanitizing. They need to work on their housekeeping but otherwise it was a good stay.
Stayed 1 night in Sep 2024

2/10 Terrible

Dionne

Traveled with family
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Well things went from bad to worse. The level of unprofessionalism that I received by the staff after spending $1706 for an 8 day is disappointing, ridiculous and a clear oversight of how to manage/handle awkward situations.
Stayed 3 nights in Sep 2024

4/10 Poor

Dionne

Traveled with family
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
My family and I checked in on 9/11/2024 with a check out date of 9/18/2024. I am leaving early because this room has not been cleaned nor serviced during my 6 day stay. I had to call down to the front desk on 4 different occasions to ask for trash bags, towels, toilet paper and yes more towels. I brought the situation to the General Managers attention with the House Keeping Director present. The House Keeping Director stated that our room had a DND tag on the door one day during the 8 days stay? (so, I guess that means she can use one day as an excuse for not doing her job for the duration of our stay) I asked the Front Desk Representative for assistance and she said that we change the linens on the beds every 3 days (we are on day 6) what a positive and customer service friendly attitude she displays. One of the joys of staying in a hotel is having it cleaned daily. Being treated like a valued customer and shown respect when asking for what you paid for. I asked the GM to make it right and he did nothing! The hotel is dirty, the rooms are not cleaned by the staff, some staff members are rude and lack professionalism and customer service relations, there is carpet is missing from the steps in stairwells, dirty door handles… etc. A disappointing stay ☹
Stayed 2 nights in Sep 2024

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful staff. Wonderful location
Stayed 2 nights in Sep 2024

10/10 Excellent

Gordon

Stayed 1 night in Aug 2024

10/10 Excellent

Mauvelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

2/10 Terrible

Pamela

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The hallway to our room smelled bad, but it was nothing compared to the smell in our room itself. It smelled like the most musty and mold infested basement. It was so bad that we used half a bottle of perfume, which still didn't help enough. We had to go get an air freshner smell and used half a can to make it tolerable. We had to continue to use the spray to keep it so we could stay in the room. Wish we had the money to go to another hotel!! On top of the horrid smell, everything on the 'free' breakfast was cold or did not taste good at all...will definitely steer clear of this place in the future.
Stayed 2 nights in Sep 2024

2/10 Terrible

Carlisa

Traveled with group, Business traveler
Liked: Amenities
Disliked: Staff & service
My experience here was horrible! I feel like I was profiled by the front desk associate, her name is Clarifer. She asked for my id and debit card, which I found a little strange because the guest usually insert their own debit card for payment. While I was filling out the waiver she tapped my debit card on the scanner for the payment. The transaction was approved, she and I both saw this but then an error occurred. She claimed that the payment failed and that my payment wasn't received. I showed her my bank app and it said that the transaction was approved. She then insisted that I call my bank which was also odd but I did and they too said that the payment went through. I asked her multiple times to restart her computer because clearly the error was on her behalf and she refused to do so stating that she had been checking people in all day and didn't have that problem. She had no other solution and was very rude and nonchalant towards me. I frequent this particular hotel a lot and I've never been treated with such disrespect! In the end, I ended up paying for the room again! I had traveled there from Philly, which is a 40 minute drive for me and all I wanted to do was relax. I was very upset and I did call an 800 number to report what happened! I really hope that someone will follow up with me to solve this problem. I should have never been treated this way as a paying customer! Especially since I've been frequenting this hotel for years! It's a slap in the face.
Stayed 1 night in Sep 2024

8/10 Good

Shira

Stayed 5 nights in Aug 2024

10/10 Excellent

Craig, Moncton

Liked: Cleanliness, staff & service, property conditions & facilities
We stay here every time we go to this area for business. Great rooms and a very fair price.
Stayed 4 nights in Jul 2024

10/10 Excellent

Gregory

Atmosphere
Stayed 2 nights in Aug 2024