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Quality Inn & Suites East Syracuse - Carrier Circle

2.5 star property

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Exterior
Lobby
Room, 1 King Bed, Non Smoking | Desk, free WiFi, bed sheets
Free daily continental breakfast
Lobby

Reviews

6.4 out of 10

Popular amenities

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Business services
$74
includes taxes & fees
Feb 8 - Feb 9

Explore the area

View in a map
6555 OLD COLLAMER ROAD SOUTH, BLDG A, East Syracuse, NY, 13057
  • Place, Brooklawn Golf Course
    ‪19 min walk‬
  • Place, Syracuse University
    ‪10 min drive‬
  • Place, New York State Fairgrounds
    ‪14 min drive‬
  • Airport, Syracuse, NY (SYR-Hancock Intl.)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Desk, free WiFi, bed sheets

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Desk, free WiFi, bed sheets

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Desk, free WiFi, bed sheets

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

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About this property

Quality Inn & Suites East Syracuse - Carrier Circle

East Syracuse hotel with free weekday breakfast
A 24-hour business center, coffee/tea in a common area, and laundry facilities are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk, a computer station, and wedding services. Housekeeping is available on request.
Quality Inn & Suites East Syracuse - Carrier Circle offers 88 air-conditioned accommodations with hair dryers. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include shower/tub combinations. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on request.

A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and laundry facilities. Complimentary self parking is available on site.

Quality Inn & Suites East Syracuse - Carrier Circle is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Wedding services

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Front entrance ramp
  • Hardwood flooring in room
  • No elevator
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

More

  • Air conditioning
  • Desk
  • Desk chair

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Quality Inn
Quality Inn East Syracuse Carrier Circle
Quality Inn Suites East Syracuse Carrier Circle
Quality Inn & Suites East Syracuse - Carrier Circle Hotel

Quality Inn & Suites East Syracuse - Carrier Circle Reviews

Reviews

6.4
Rating 10 - Excellent. 263 out of 985 reviews
Rating 8 - Good. 189 out of 985 reviews
Rating 6 - Okay. 185 out of 985 reviews
Rating 4 - Poor. 157 out of 985 reviews
Rating 2 - Terrible. 191 out of 985 reviews

6.6/10

Cleanliness

7.0/10

Staff & service

6.2/10

Amenities

5.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Cielo

Disliked: Cleanliness, staff & service, property conditions & facilities
Had construction above room 3 days in a row
Stayed 3 nights in Oct 2025

10/10 Excellent

Jemel

Stayed 1 night in Oct 2025

6/10 Okay

jasmine

Liked: Cleanliness, property conditions & facilities
Its not a bad hotel, definitely budget friendly. Only issue i had was trying to get fresh towels. Went to the front desk and asked for fresh towels and i wasnt able to get anymore until i went back upstairs to grab my dirty ones. They also have nice amenities and a fridge, microwave, and tv. The fridge was missing a few pieces inside to hold drinks in the door but overall still functional. The microwave definitely needs to me updated at least in my roon because it had rust flakes all in the inside. I didnt personally see any bugs here but some previous tenant left a dead roach on the counter. When i was leaving there was orkin there though. If you're in a bind for cash definitely come here rather than motel 6 or 8 around the corner.
Stayed 1 night in Oct 2025

6/10 Okay

Christine

Business traveler
Disliked: Amenities, property conditions & facilities
I have stayed here a number of times over the years and always tell myself I am not coming back. It's an okay place if you absolutely have nowhere else to stay. But the bed was painfully hard and the shower was extremely old and dated-looking. There are better choices in the immediate area.
Stayed 1 night in Oct 2025

6/10 Okay

Kathleen

Traveled with group
Staff very friendly and helpful. Hotel itself needs updating.
Stayed 1 night in Oct 2025

6/10 Okay

Susan

Disliked: Cleanliness, amenities, property conditions & facilities
Needs to be cleaner and not rin out of stuff hand towels and breakfast bar
Stayed 4 nights in Oct 2025

2/10 Terrible

Becca

Disliked: Cleanliness, staff & service, property conditions & facilities
The staff was terrible. We waited 30 minutes before someone was even available to check us in. The sign at the desk left a number to call and when we did, the phone at the desk rang. He then returned and said he was gone for only 8 minutes, but it had been a total of 25 at least based on my call log to the number on the sign. When we asked if they could do anything for us, he said “it’s okay, I understand.” It made no sense. When we got to the room, the AC would not turn on, the TV remote was not working, and we were unable to connect to the wifi. When we called the front desk staff, the same guy said it’s state law that the AC isn’t on and he doesn’t watch TV so he can’t help. He did help us connect to wifi. He kept lying about different things which was frustrating because we were already tired. It couldn’t be state law that there’s no AC in hotels because as soon as we stepped into the hallway, it was cool. Our room was 78° overnight. We asked for the manager’s name, he said she’d be there in the morning. When we went to talk to her, we learned she’s not in today. We will be calling tomorrow. Do not stay here.
Stayed 1 night in Oct 2025

10/10 Excellent

Scott

Stayed 1 night in Oct 2025

6/10 Okay

Bobbi

Traveled with partner
Liked: Cleanliness
I think once done and staff is trained this will be a nice place. In the meantime i had to plunge my own toilet.
Stayed 3 nights in Oct 2025

8/10 Good

George

Yes
Stayed 1 night in Oct 2025

2/10 Terrible

Richard

Business traveler, Traveled with family
Disliked: Amenities
No heat
Stayed 1 night in Oct 2025

6/10 Okay

Adalia

Traveled with family
Noise from construction its annoying understand need some improvement the room was clean i wish they have some more option menu breakfast also complementary bottle of water will be nice.
Stayed 3 nights in Oct 2025

4/10 Poor

Danielle

Stayed 1 night in Oct 2025

8/10 Good

Danny

Everything good
Stayed 4 nights in Oct 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Exceeded expectations good basic accommodation everything worked as it should hotel still under renovation but would stay again
Stayed 1 night in Oct 2025

2/10 Terrible

Laxmi

Stayed 1 night in Oct 2025

8/10 Good

Muhammad, Pickering

Traveled with family
Liked: Cleanliness, staff & service
My stay at this hotel was okay overall — not great, but not terrible either. The room was clean and comfortable, but a few things could have been better. The service was average, and the staff seemed polite. Breakfast and amenities were fine, nothing special. Overall, it’s a decent place for a short stay, but there’s definitely room for improvement.
Stayed 1 night in Oct 2025

2/10 Terrible

Cassidy

Stayed 1 night in Oct 2025

4/10 Poor

Linda

Disliked: Cleanliness
Ran out of toilet paper in middle of the night
Stayed 1 night in Oct 2025

2/10 Terrible

Karin

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

2/10 Terrible

Landon, Hendersonville

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Was so dirty we checked out the 1st day of our 4 day stay. We were promised a refund and 4 days later still no update. Do not stay here.
Stayed 4 nights in Oct 2025

6/10 Okay

Manuel

Liked: Cleanliness
Room was noisy. Was part of a suite and door to other side was not sufficient to keep noise out. Laminate floor instead of carpeting.
Stayed 1 night in Oct 2025

4/10 Poor

Heather

Business traveler, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The bathroom had not been cleaned at all. Tub still had soap from prior occupant, toothpaste in sink, floors were filthy. The bed linens were badly stained. Floors throughout were in very unclean condition.
Stayed 1 night in Oct 2025

2/10 Terrible

Chris

Disliked: Cleanliness, property conditions & facilities, room comfort
The entire floor in our room was sticky. The type of sticky like someone spilled juice on the ground and just grabbed a wet wash cloth and spread it everywhere. You could hear and feel your shoes stick with each step. It was so bad that we didn’t even step on the floor in our socks because we were afraid they would get stuck to floor. The door to our room was warped and had about an inch gap along the left of the frame that you could see through. Dead bugs on the ground in our room. Didn’t seem like it was cleaned at all.
Stayed 2 nights in Oct 2025

2/10 Terrible

Denys

Stayed 1 night in Oct 2025