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Quality Inn & Suites East Syracuse - Carrier Circle

2.5 star property

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your current months are January, 2025 and February, 2025.
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February 2025

Photo gallery for Quality Inn & Suites East Syracuse - Carrier Circle

Exterior
Desk, free WiFi, bed sheets
Free daily continental breakfast
Free daily continental breakfast
Free daily continental breakfast

Reviews

6.2 out of 10

Popular amenities

  • Pet friendly
  • Breakfast included
  • 24/7 front desk
  • Air conditioning
  • Parking included
  • Laundry

Explore the area

Map
6555 OLD COLLAMER ROAD SOUTH, BLDG A, East Syracuse, NY, 13057
  • NBT Bank Stadium
    ‪8 min drive‬
  • St. Joseph's Hospital Health Center
    ‪9 min drive‬
  • Clinton Square
    ‪9 min drive‬
  • Syracuse, NY (SYR-Hancock Intl.)
    ‪11 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking

Desk, free WiFi, bed sheets

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Desk, free WiFi, bed sheets

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking

Desk, free WiFi, bed sheets

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

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Room

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Free WiFi
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The price is $84
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$98 total
includes taxes & fees
Feb 5 - Feb 6
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About this property

Quality Inn & Suites East Syracuse - Carrier Circle

East Syracuse hotel with free weekday breakfast
A 24-hour business center, coffee/tea in a common area, and laundry facilities are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk, a computer station, and wedding services. Housekeeping is available on request.
Quality Inn & Suites East Syracuse - Carrier Circle offers 88 air-conditioned accommodations with hair dryers. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include shower/tub combinations. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on request.

A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and laundry facilities. Complimentary self parking is available on site.

Quality Inn & Suites East Syracuse - Carrier Circle is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Wedding services

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Front entrance ramp
  • Hardwood flooring in room
  • No elevator
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

More

  • Air conditioning
  • Desk
  • Desk chair

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Quality Inn
Quality Inn East Syracuse Carrier Circle
Quality Inn Suites East Syracuse Carrier Circle
Quality Inn & Suites East Syracuse - Carrier Circle Hotel

Quality Inn & Suites East Syracuse - Carrier Circle Reviews

Reviews

6.2
Rating 10 - Excellent. 99 out of 435 reviews" "
Rating 8 - Good. 92 out of 435 reviews" "
Rating 6 - Okay. 79 out of 435 reviews" "
Rating 4 - Poor. 83 out of 435 reviews" "
Rating 2 - Terrible. 82 out of 435 reviews" "

6.4/10

Cleanliness

7.0/10

Staff & service

5.8/10

Amenities

5.8/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

2/10 Terrible

prateep

Disliked: Amenities
Staff don’t care the guest
Stayed 1 night in Oct 2024

4/10 Poor

Robert

Business traveler
Disliked: Amenities, property conditions & facilities
I wish Expedia would mention when a hotel is “managed” by a third party. These hotels are always lacking. I waited 35 minutes to check in because of a computer issue. The hotel looked like it was closed, the windows were dirty, blinds all messed up. There was no coffee. The elevator was broken. The room was fairly decent until I tried to turn the heat on. It was in the 30’s at night and the room was only 60. When I turned it on it was so loud I couldn’t hear the tv. For all the noise it just blew cold air. So I had to put on extra clothes and just deal with it. I got an “oh sorry” from the person at the counter when I checked out. I have stayed at a lot of Quality Inns and generally like them. Just not when they are run by foreigners whose standards are not acceptable.
Stayed 1 night in Oct 2024

6/10 Okay

james

Business traveler
Liked: Cleanliness, staff & service
Although the property is undergoing a major renovation the rooms are quiet and clean.
Stayed 4 nights in Oct 2024

6/10 Okay

Calixte

Traveled with family
Disliked: Cleanliness, room comfort
There is lack of noise insulation. Everything that happen d in the other room got across to my room. Fortunately my child slept and heard nothing, I hope. The description of all amenities was not correct.
Stayed 1 night in Oct 2024

10/10 Excellent

Cliff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very very pleasant clean convenient great place to stay would recommend to anyone coming to the Central New York Syracuse metropolitan area
Stayed 1 night in Oct 2024

8/10 Good

Ley

I may encourage friends to pass a wonderful night there.
Stayed 2 nights in Oct 2024

10/10 Excellent

Debbie

Traveled with partner
The staff are very professional and pleasant. As you continue your renovations inside the main gathering area looks great. The rooms are clean and the mattress is very comfortable. The exterior has work needed but does not give a bad impression of the hotel.
Stayed 3 nights in Oct 2024

8/10 Good

Eldon

Stayed 1 night in Oct 2024

10/10 Excellent

gloria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick ,clean and friendly staff.
Stayed 1 night in Oct 2024

10/10 Excellent

Mae

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap and clean room
The room we had was clean and has enough space and lighting. Staff are friendly and location was perfect for our trip
Stayed 2 nights in Oct 2024

6/10 Okay

Tricky

Traveled with family
Disliked: Staff & service
It was good over all
Stayed 2 nights in Oct 2024

2/10 Terrible

Carol

Wouldn’t recommend.
This room was so grungy we checked out after arriving and didn’t stay. Also didn’t feel safe as there were sketchy people in the parking lot and the outside door didn’t latch so anyone could enter the hotel. The only place that appeared clean was the lobby.
Stayed 1 night in Oct 2024

2/10 Terrible

Andrei

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Our room was located in the “old section” of the inn. Utilities in the room not working, lights did not turn on. We had exposed wire near the bathroom. The walls and windows were dirty, especially the windows. There was an odor in the room, and we noticed several stains on the mattress. We left the room and brought it to the attention of the front desk host. He was friendly, but he was unable to process a refund for the stay. When we asked for a refund, we were told to contact the third party booking agent. Which was Expedia. Spoke with two different support staff, which did not help the situation and tried to charge us for cancellation. We explained the situation of cleanliness and safety. To no avail. We asked to speak with supervisor, first time the call ended right after we asked. The second support call the support staff said we should expect a call in 40-45 minutes. We received no call back.
Stayed 1 night in Oct 2024

6/10 Okay

Juan

Traveled with family
Disliked: Cleanliness, staff & service, room comfort
Bad ecperience
Really bad look of the building outside snd inside
Stayed 1 night in Oct 2024

6/10 Okay

Amy

Disliked: Amenities
I liked the location, I didn’t the smell of cigarettes in the hallway
Stayed 1 night in Oct 2024

4/10 Poor

William

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Dave, Ajax

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
The property on the exterior of the building was unkept and gardens weed. Infested. Locks on exterior doors were inoperable, leaving the building vulnerable to unwanted guest. Gym and pool were under construction and was not made aware during booking. Tile flooring in entrance ways was cracked and lifted, trip hazard. UL plates on fire doors were painted over. Ice machines were old and dirty. Skirting on bed were ripped and dirty along with the currents. The room was stale smelling. Probably one of the worst hotels I have ever stayed in. Breakfast which was included was limited and dietary restrictions was not able to eat 90 percent of anything available.
Stayed 2 nights in Oct 2024

4/10 Poor

Carly

Traveled with partner, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
No gym or pool and no lights coming into the property late at night. Nobody greeted us for 20 minutes. Was not made aware of no amenities until after we checked in and that they were doing renovations. Locks did not appear secure.
Stayed 1 night in Oct 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice
Stayed 2 nights in Oct 2024

10/10 Excellent

Archana

Stayed 2 nights in Sep 2024

2/10 Terrible

Briana

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I went to the from desk to report exposed wires and nothing was done also complained because we moved the bed over a little bit and found a belly button ring on other nasty stuff. The front desk lady was rude and never offer to change my room. My niece came to visit and crawled on the floor for 2 minutes and her knees were black from the floor being so dirty.
Stayed 2 nights in Oct 2024

4/10 Poor

sunil

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Property under renovation and construction. Lot of dust in the rooms.
Stayed 1 night in Oct 2024

4/10 Poor

Verified traveler

Traveled with family
Stayed 1 night in Oct 2024

6/10 Okay

Cindy

Stayed 10 nights in Sep 2024

2/10 Terrible

Christine

Disliked: Cleanliness, staff & service, property conditions & facilities
Gym closed pool closed old and clearly not being maintained
Stayed 2 nights in Sep 2024