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Quality Inn & Suites East Syracuse - Carrier Circle

2.5 star property

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Photo gallery for Quality Inn & Suites East Syracuse - Carrier Circle

Exterior
Desk, free WiFi, bed sheets
Free daily continental breakfast
Lobby
Free daily continental breakfast

Reviews

6.4 out of 10

Popular amenities

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Business services
$73
includes taxes & fees
Dec 29 - Dec 30

Explore the area

View in a map
6555 OLD COLLAMER ROAD SOUTH, BLDG A, East Syracuse, NY, 13057
  • Place, Brooklawn Golf Course
    ‪19 min walk‬
  • Place, Destiny USA
    ‪7 min drive‬
  • Place, Syracuse University
    ‪11 min drive‬
  • Airport, Syracuse, NY (SYR-Hancock Intl.)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Desk, free WiFi, bed sheets

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Desk, free WiFi, bed sheets

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Desk, free WiFi, bed sheets

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

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About this property

Quality Inn & Suites East Syracuse - Carrier Circle

East Syracuse hotel with free weekday breakfast
A 24-hour business center, coffee/tea in a common area, and laundry facilities are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk, a computer station, and wedding services. Housekeeping is available on request.
Quality Inn & Suites East Syracuse - Carrier Circle offers 88 air-conditioned accommodations with hair dryers. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include shower/tub combinations. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on request.

A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and laundry facilities. Complimentary self parking is available on site.

Quality Inn & Suites East Syracuse - Carrier Circle is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Wedding services

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Front entrance ramp
  • Hardwood flooring in room
  • No elevator
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

More

  • Air conditioning
  • Desk
  • Desk chair

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Quality Inn
Quality Inn East Syracuse Carrier Circle
Quality Inn Suites East Syracuse Carrier Circle
Quality Inn & Suites East Syracuse - Carrier Circle Hotel

Quality Inn & Suites East Syracuse - Carrier Circle Reviews

Reviews

6.4
Rating 10 - Excellent. 239 out of 953 reviews
Rating 8 - Good. 187 out of 953 reviews
Rating 6 - Okay. 183 out of 953 reviews
Rating 4 - Poor. 156 out of 953 reviews
Rating 2 - Terrible. 188 out of 953 reviews

6.4/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

5.8/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

2/10 Terrible

Tracy

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

4/10 Poor

David

Disliked: Cleanliness, property conditions & facilities

Never Again

Where should I start? The hotel layout was obviously designed by someone who was sleep-deprived: the corridors seemed miles long to get to the room; the paint was peeling on all the doors to the rooms along the corridor; the room, itself, while typical motel size and quality, was not very clean and I'm glad I never walked on the filthy floor without socks or shoes; the stuffing was coming out of the sofa; the shower curtain was improperly sized, (so much of the shower water ended on the floor); the flooding was minimized only by almost non-existent water pressure barely sufficient to flush the toilet; the telephone didn't work; there was no coffee to put in the provided coffee maker; and because it was a busy university weekend, they charged me an exhorbitant price for the privilege of staying there one night. Never again! If it weren't for the clean sheets on the nice king-sized bed, I'd prefer to sleep in my car.
Stayed 1 night in Sep 2025

10/10 Excellent

tha

Liked: Cleanliness
Clean room
Stayed 3 nights in Sep 2025

2/10 Terrible

DOGUKAN

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty room. We saw bug in the room
Stayed 1 night in Sep 2025

10/10 Excellent

Youngim

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved my stay!!
Stayed 5 nights in Sep 2025

10/10 Excellent

IGOR

Stayed 2 nights in Sep 2025

6/10 Okay

Brian

Disliked: Property conditions & facilities

Wait Until the Renovation is Complete

We choose this hotel as we were passing through New York on a long trip and needed a good night's sleep. We thought Quality Inn had certain standards to uphold and this one seemed to fall short. Yes, it is under renovation and seems to have a lot of potential, but it has a ways to go. Breakfast choices were few and there were no hot entrees. Our room was said to have been renovated, but hopefully that was not the finished product--stains in the bathtub, cracks in the bathroom floor, old toilet which didn't flush well. The bed was nice, so we did have a good night's sleep, so that was a redeeming factor.
Stayed 1 night in Sep 2025

2/10 Terrible

Carida

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was booked under impression of free continental breakfast ever over night guy provided hours
Stayed 2 nights in Sep 2025

4/10 Poor

Yusuf

Disliked: Property conditions & facilities
My stay here was ok. A lot of issues tho. My chain lock was broken, iron was broken, phone didn’t work, and the pool and gym didn’t work.
Stayed 2 nights in Sep 2025

6/10 Okay

Paul

Liked: Staff & service
Just an average place
Stayed 1 night in Jul 2025

10/10 Excellent

Brenda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

4/10 Poor

Lynda

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed from Thursday - Monday, checked in and had to switch rooms. My original room, the bathroom was filthy. The guy at the first desk was very nice about switching me to another room. The new room was ok, room had spiderwebs on the lamps. I had to kill 5 earwigs though out my stay. You can not call the front desk from your room. I went to the front desk and asked for rags and towels. I waited 2 1/2 hours for them to deliver them to my room, but they never did. I walked back to the front desk to see if they forgot about my request. I was asked “Didn’t housekeeping come today?” I said yes, but they didn’t give us new towels and rags. I had to wait additional 10 mins because, he needed to do something first. Housekeeping comes every other day btw. The complimentary breakfast includes waffles, hard boiled eggs, bagels, muffins, yogurt and cereal (raisin bran and Frosted Flakes). The pool was shut down due to renovations. Honestly they need to shut down and renovate the WHOLE building. The place is kind of out dated, semi dirty and needs a good dusting. I would NEVER stay there again and would not recommend.
Stayed 4 nights in Sep 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall very good stay at the Quality Inn & Suites. Room nice & clean, well appointed, bed very comfortable, hotel quiet. Good-looking building. Many nearby restaurant options.
Stayed 1 night in Sep 2025

2/10 Terrible

Sarina

Liked: Staff & service
Disliked: Property conditions & facilities
They dont care about your experience. Stayed there twice and will never stay again. wifi and phone didnt work, the bathroom had not been thoroughly cleaned. The lobby walk-through area is dark and deserted and they put black plastic bags over the windows....why not nice curtains to hide the construction? One of the porters said hello to me and I said hello back, and then he continued to speak to me in a manner that was inappropriate and creepy. I stay at Quality Inn because I am guaranteed a consistence standard, but this place is not Quality Inn nor should be. I never leave bad reviews because I respect businesses, but have had to leave a negative review each time I stay here.
Stayed 2 nights in Sep 2025

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well Done. 2 Night stay was a great value. Friendly staff. Nice room TV . Very quiet. Nice breakfast.
Syracuse Hancock Intl. Airport. Nearby.
Stayed 2 nights in Sep 2025

2/10 Terrible

Michael

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room wasn’t cleaned during our stay, towels weren’t cleaned, the breakfast was pitiful. Was there even a staff aside from check-in and check-out?
Stayed 3 nights in Sep 2025

2/10 Terrible

John

Business traveler
Disliked: Cleanliness, amenities
The door was chained so you could not get out if you had to if there was a fire 🔥
Stayed 2 nights in Sep 2025

2/10 Terrible

Timothy

Disliked: Staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

sytaisah

It was a really good stay enjoyed it.
Stayed 2 nights in Sep 2025

8/10 Good

Samah

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
i have a good stay at this hotel.the rooms where clean ,the breakfast offered nice options,and the view was beautiful,overall a pleasant experience.
Stayed 1 night in Aug 2025

8/10 Good

Brian

Stayed 1 night in Sep 2025

10/10 Excellent

kevin

Stayed 1 night in Sep 2025

10/10 Excellent

Shanna Kay

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2025

2/10 Terrible

Sarina

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
I stayed at this photel a second time hoping to have a better experience. Room was not cleaned properly as the side table was sticky and the toilet hedn't been flushed. The phone and internet didn't work for the first 2 hours of my stay. The place is decrepid and none of the side entrance doors work to allow you closer access from your car. You just get the feeling that the management does not care about the guest experience. What bothered me the most, is that when I always stay at Quality Inn, I do so because I want to be guarateed a safe and reliable standard. Quality Inn it is NOT! I am not high maintenance, but this place is dingy and neglected. I found myself venting to the man at the front desk which I never do, but I was fed up. Will never stay here again.
Stayed 1 night in Sep 2025

10/10 Excellent

Victor

Stayed 3 nights in Sep 2025