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New Wilmington Hotel

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for New Wilmington Hotel

Miscellaneous
WiFi
Exterior
Dining
Miscellaneous

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • Breakfast included
  • Parking available
  • 24/7 front desk
  • Laundry
  • Pet friendly

Explore the area

Map
25-27 Compton Street, Eastbourne, England, BN21 4DU
  • Congress Theatre
    2 min walk
  • Favoloso
    2 min walk
  • Eastbourne Station
    12 min walk
  • Shoreham-By-Sea (ESH-Shoreham)
    61 min drive

Room options

Standard Double Room, Ensuite

  • Sleeps 2
  • 1 Double Bed

Standard Twin Room, Ensuite

  • Sleeps 2
  • 2 Twin Beds

Superior Suite, Ensuite

  • Sleeps 4
  • 2 Double Beds

Superior Double Room, Ensuite

  • Sleeps 2
  • 1 King Bed

Classic Suite, Ensuite

  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Standard Single Room, Ensuite

  • Sleeps 1
  • 1 Twin Bed

Similar properties

Exterior

Best Western Plus Citrus Hotel Eastbourne

Pet friendly
Free WiFi
Restaurant
Breakfast available
3.8 out of 5, Good, (510)
The price is $38
per night
$45 total
includes taxes & fees
Jan 21 - Jan 22
Best Western Plus Citrus Hotel Eastbourne

About this property

New Wilmington Hotel

3-star Eastbourne hotel steps from Congress Theatre
This smoke-free hotel features a restaurant, a bar/lounge, and a coffee shop/cafe. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, an outdoor tennis court, self parking, and conference space are onsite.
New Wilmington Hotel offers 42 accommodations. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor tennis court.
The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wired and wireless Internet access.

This Eastbourne hotel also offers complimentary newspapers in the lobby, laundry facilities, and an elevator. Onsite parking is available (surcharge).

New Wilmington Hotel is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM.
New Wilmington Hotel has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (GBP 2.20 per day)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Outdoor tennis court

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • Conference space
  • Meeting room

Accessibility

  • Elevator

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bathroom

  • Towels provided

Entertainment

  • TV

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20 per pet, per day
Service animals are welcome, and are exempt from fees
Food and water bowls and pet-sitting services are available

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Self parking fee: GBP 2.20 per day
  • Pet fee: GBP 20 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property is professionally cleaned

Property is also known as

New Wilmington Hotel Eastbourne
New Wilmington Hotel
New Wilmington Eastbourne
Hotel New Wilmington
New Wilmington
New Wilmington Hotel Hotel
New Wilmington Hotel Eastbourne
New Wilmington Hotel Hotel Eastbourne

New Wilmington Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 58 out of 178 reviews" "
Rating 8 - Good. 64 out of 178 reviews" "
Rating 6 - Okay. 31 out of 178 reviews" "
Rating 4 - Poor. 13 out of 178 reviews" "
Rating 2 - Terrible. 12 out of 178 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

6.4/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Leonard

Business traveler, Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Such a grand looking hotel & reception area & smiling staff when you arrive, such a shame it’s over priced especially due to the other bits I’ve mentioned in the review! Never have I paid that much for a few nights stay in a spa hotel that needs such repairs!
Stayed 5 nights in Jun 2024

2/10 Terrible

Jack

Disliked: Room comfort
Not happy. Totally delusioned.
We arrived to the room no electricity had to go to reception who told us it had tripped out obviously never checked. No heating in the room absolutely freezing. Awoke next morning hoping for showers and shave. No hot water told by reception sorry not turned system on. We had a long drive and ferry crossing to do and had to was in cold water my wife had to boil kettle and take to sink to wash her hair very dangerous. We expect a full apology and refund for this dreadful experience at the beginning of our long awaited holiday. Someone will have the figures of how many times I’ve booked with hotels. com over the years but I must review my status with the company.
Stayed 1 night in Oct 2024

10/10 Excellent

Edward

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bedroom was spacious and well decorated & breakfast was grey
Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Jo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well presented accommodation, attentive staff, great location for seafront and town centre. Would recommend. Thankyou.
Stayed 2 nights in Sep 2024

8/10 Good

Linda

Stayed 2 nights in Sep 2024

6/10 Okay

Roy

Traveled with partner
Although the Staff are welcoming and attentive the hotel could profit from a refurb
Stayed 3 nights in Sep 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 13 nights in Aug 2024

8/10 Good

Michelle

Business traveler
Liked: Cleanliness, amenities
The property itself has clearly had some work done on it. The room was clean and well presented. Customer service could be improved upon. Breakfast was okay however, the gentleman taking orders was in his outdoor coat and on occasion not all breakfast was delivered to the table clearly forgotten about.
Stayed 3 nights in Sep 2024

6/10 Okay

Tracy

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Breakfast was awful staff rude
Stayed 1 night in Aug 2024

6/10 Okay

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice size room with lovely big bed but pillows to hard. Shower & bathroom was nice. Breakfast was presented well but fried eggs & scrambled eggs not done in conventional way.
Stayed 2 nights in Sep 2024

2/10 Terrible

Martin

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Worst hotel i have ever stayed in.
Stayed 2 nights in Jun 2024

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
A very good hotel. Excellent position with the sea front and town centre within easy walking distance. The Hotel is clean and well-presented and has undergone significant redecoration since reopening in May 2024. We found the staff to be very welcoming and always helpful. We stayed in a superior room which was well furnished and comfortable. We found the breakfast to be very good including hot and cold options all using quality produce, anything that was not right was willingly replaced. we had read previous negative reviews and were worried about what we might find but based on our experience we have no complaints about the hotel. Being regular travellers to Eastbourne we will have no hesitation in staying at this hotel again.
Stayed 4 nights in Aug 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's well situated fot the Theatre, easy walking distance, close to the sea front, the hotel was reasonably priced, it was more than adequate for one night, bathroom clean and tidy, the bed comfortable, everything was to hand. I have paid a lot more for far worse. Would i stay again, a big fat YES.
Stayed 1 night in Aug 2024

6/10 Okay

EDWARD

Liked: Cleanliness, property conditions & facilities, room comfort
Poor service
Room was clean and comfortable The service at breakfast was very bad and the food was poor quality and undercooked
Stayed 3 nights in Aug 2024

6/10 Okay

John

Traveled with group
Liked: Staff & service
Stayed 2 nights in Aug 2024

2/10 Terrible

Steven

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I have to say the hotel is very dirty. Black mould in the bathrooms. Water stains on the ceilings. Curtains torn and falling off the windows. Toilet seat broken. Shower and taps a very dirty. Walls have marks all over the place. Wall paper is coming off. None of the photos on the website is accurate at all.
Stayed 2 nights in Aug 2024

4/10 Poor

S

Stayed 2 nights in Aug 2024

6/10 Okay

Lou

Stayed 2 nights in Aug 2024

2/10 Terrible

sonia

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

keeley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful. New to the hotel & hospitality industry, but can’t do enough to help with anything you need. Good luck with your venture.
Stayed 3 nights in Aug 2024

4/10 Poor

Carol

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Great Location, and friendly staff. Decor needs updated. Breakfast more choice please. Would not stay again as not value for money.
Stayed 2 nights in Aug 2024

6/10 Okay

Sheila

Liked: Staff & service
Good location
Stayed 2 nights in Aug 2024

8/10 Good

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities
Good clean hotel
Stayed 2 nights in Aug 2024

2/10 Terrible

Michelle

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DONT STAY HERE ! been reported to trading standards etc !!! Read below ! Black mould and brown sludge in kettle Toilet door handle broken Tv didn’t work No light bulb in light, then they replaced and light didn’t turn off, lights went of in bathroom defiantly a electrical issue in the room ! Blood on pillow case Toilet seat broken Extractor fan didn’t work Breakfast was cold Receptionist was rude and no apology on the room. Have reported to citizens advice, health and safety and trading standards who are now dealing with this DONT STAY HERE !!!
Stayed 1 night in Aug 2024