The Burlington Hotel

3.0 star property

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Photo gallery for The Burlington Hotel

Superior Double Room, 1 Double Bed, Sea View | Desk, iron/ironing board, free WiFi, bed sheets
Beach/ocean view
Front of property - evening/night
Beach
Interior

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Pet friendly
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Grand Parade, Eastbourne, England, BN21 3YN
  • Eastbourne Pier
    ‪1 min walk‬
  • Eastbourne Beach
    ‪9 min walk‬
  • Devonshire Park Lawn Tennis Club
    ‪13 min walk‬

Room options

Standard Single Room

  • Sleeps 1
  • 1 Twin Bed

Family Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Standard Double Room, 1 Double Bed, Sea View

  • Sea view
  • Sleeps 2
  • 1 Double Bed

Superior Double Room, 1 Double Bed, Sea View

  • Sea view
  • Sleeps 2
  • 1 Double Bed

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

Superior Twin Room, 2 Twin Beds, Sea View

  • Sea view
  • Sleeps 2
  • 2 Twin Beds

Basic Double Room

  • Sleeps 2
  • 1 Double Bed

Standard Twin Room, 2 Twin Beds, Sea View

  • Sea view
  • Sleeps 2
  • 2 Twin Beds

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds

Similar properties

About this property

The Burlington Hotel

3-star hotel in Eastbourne City Centre
A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour front desk.
The Burlington Hotel offers 159 accommodations with hair dryers and irons/ironing boards. Flat-screen televisions come with digital channels.

Bathrooms include bathtubs or showers and complimentary toiletries. This Eastbourne hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

The Burlington Hotel is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:00 AM.
The Burlington Hotel has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily full breakfast available 7:30 AM to 10:00 AM for a fee: GBP 10 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 10 per person
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts debit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators

Property is also known as

The Burlington Hotel Hotel
The Burlington Hotel Eastbourne
The Burlington Hotel Hotel Eastbourne

The Burlington Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 409 out of 1114 reviews
Rating 8 - Good. 340 out of 1114 reviews
Rating 6 - Okay. 178 out of 1114 reviews
Rating 4 - Poor. 112 out of 1114 reviews
Rating 2 - Terrible. 75 out of 1114 reviews

7.6/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

Vinod

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Ray

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

4/10 Poor

Becky

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff were really friendly and helpful, and the bed and bath itself were clean. That said the state of the room was very poor and not really fit for use, the walls were filthy, and repairs hadn't been done professionally/finished. The windows were also in a sorry state, dirty and paint peeling off. You get what you pay for so expectations were kept real, but the room really needs a complete overhaul.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Paul

Traveled with partner
It is a very nice place to stay
Stayed 2 nights in Dec 2024

10/10 Excellent

Jill

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just lovely, on top of everything opposite the pier. Short walk to the theatre or harry Ramsdens lovely Fish and chips. Staff and the hotel were just very accommodating couldn’t so enough for you, breakfast was just beautiful a full English with fresh croissants and cereals etc… lovely and fresh and hot. Will definitely stay again I cannot recommend this hotel enough A*** superb 👌
Stayed 1 night in Dec 2024

2/10 Terrible

Amanda

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would not stay here
We had booked 3 rooms and ended up not staying the night and decided to drive home. The rooms were were in a ver y bad state. One room the single on floor 4 had a cracked sink and the toilet didn’t flush. The room on floor 2 had all stains up the walls and was dirty. The room on floor 1 was more like a prison cell with dark stained walls and very noisy rooms next door. Rather than stay we drove 2 hours to get home after a show.
Stayed 1 night in Dec 2024

10/10 Excellent

jan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed for 2 nights for my weekend race. All good for me for the price. No issues. I would recommend it.
Stayed 2 nights in Dec 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly helpful
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Louis

Traveled with family and small children, Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Okay
Stayed 1 night in Dec 2024

8/10 Good

Louis

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Okay
Stayed 1 night in Dec 2024

8/10 Good

Louis

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Okay
Stayed 1 night in Dec 2024

6/10 Okay

Louis

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Okay
Stayed 1 night in Dec 2024

10/10 Excellent

Katie

Stayed 1 night in Sep 2024

8/10 Good

Pauline

Liked: Cleanliness, staff & service
Overall hotel good . Some rooms could be a little up dating . Good stay otherwise
Stayed 1 night in Nov 2024

8/10 Good

Claire

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Lovely staff and pleasant stay
Stayed 1 night in Dec 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service
Handy location at good price
Lovely staff, lady on reception offered to change my room on telling her initial one had a draft so pleasant check in and check out - Yes it’s a bit tired and could do with a refurb but at £30 on a Saturday night right on the seafront and a 10 minute stroll from the station, nothing to grumble about
Stayed 1 night in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, room comfort
Seaview, excellent
Like many old large hotels, it desperately in need of a revamp.But saying that we had booked a Seaview room which had lovely views over the pier and the room was lovely and warm and the money we paid it was excellent value for moneywe will definitely stay again.
Stayed 3 nights in Dec 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Work In Progress
Couldn't ask for a better location in Eastbourne, limited car parking is available at £6.00 a night. This place really is a mixed bag, it's an old seafront hotel that whilst tired in a number of areas is clearly having huge amounts of money being spent on it through refurbishment. In my room all of the furniture appeared brand new whilst in contrast the bathroom was something from the 70s. The mattress was rather soft but the sheets were good quality and seemed brand new. The view was as good as it gets, (in Eastbourne) and the room itself was well heated to the point where I had to open the window. The corridors all seemed recently decorated but one or two of the stairwells haven't yet been redecorated. The lifts were something I can imagine appearing in a Harry Potter film but easier than the stairs. The public areas were numerous and spacious with new furniture throughout, the viewing areas onto the seafront were a great place to sit with an evening beer or two. Some areas towards the rear of the hotel were tired. The staff were smartly dressed and friendly and the drinks well priced, didn't try the food as had already made plans to eat elsewhere. There was clearly refurb work going on although I didn't hear any noise from it I could see new carpets being taken in, what looked like windows being replaced at the back etc. All of this said, the price I paid for the room was low and with that comes lower expectations and I left happy.
View from room
Harry Potter Lifts
Lounge/lobby
Lounge/lobby
Stayed 1 night in Nov 2024

8/10 Good

Paul

Liked: Staff & service, property conditions & facilities, room comfort
Comfortable stay, great location!
Although I found it a bit dated it was quite comfortable and very reasonable price, (carparking is £6 per day). Staff very helpful and friendly. The bar is bright and cheerful with views of the pier and seafront. I didn't eat at the hotel although the menu looks good.
Stayed 4 nights in Dec 2024

10/10 Excellent

Ella

Traveled with partner
Liked: Amenities
Amazing staff. Breakfast was brilliant loads of variety. Great room and amazing location. Would recommend to anyone. Staff where absolutely fantastic so we booked another 2 nights.
Stayed 3 nights in Dec 2024