A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour front desk.
The Burlington Hotel offers 159 accommodations with hair dryers and irons/ironing boards. Flat-screen televisions come with digital channels.
Bathrooms include bathtubs or showers and complimentary toiletries. This Eastbourne hotel provides complimentary wireless Internet access. Housekeeping is provided daily.
Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.
The Burlington Hotel is a smoke-free property.
Full breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:00 AM.
The Burlington Hotel has a restaurant on site.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Food and drink
Daily full breakfast available 7:30 AM to 10:00 AM for a fee: GBP 10 per person
A bar/lounge
A restaurant
Snack bar/deli
Family friendly
Snack bar/deli
Conveniences
24-hour front desk
Guest services
Housekeeping (daily)
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No elevator
Wheelchair accessible (may have limitations)
More
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Bathroom
Bathtub or shower
Free toiletries
Hair dryer
Shampoo
Soap
Toilet paper
Towels provided
Entertainment
Flat-screen TV with digital channels
Food and drink
Electric kettle
Tea bags/instant coffee
More
Desk
Heating
Iron/ironing board
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before 10:00 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of GBP 10 per pet, per night
Service animals are welcome, and are exempt from fees
Children and extra beds
Children are welcome
Important information
Optional extras
Fee for full breakfast: approximately GBP 10 per person
Pet fee: GBP 10 per pet, per night
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
We should mention
This property does not have elevators
Property is also known as
The Burlington Hotel Hotel
The Burlington Hotel Eastbourne
The Burlington Hotel Hotel Eastbourne
The Burlington Hotel Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 506 out of 1403 reviews
10 - Excellent
506
Rating 8 - Good. 421 out of 1403 reviews
8 - Good
421
Rating 6 - Okay. 242 out of 1403 reviews
6 - Okay
242
Rating 4 - Poor. 138 out of 1403 reviews
4 - Poor
138
Rating 2 - Terrible. 96 out of 1403 reviews
2 - Terrible
96
7.4/10
Cleanliness
8.4/10
Staff & service
7.2/10
Amenities
6.6/10
Property conditions & facilities
7.0/10
Eco-friendliness
Reviews
8/10 Good
Hazel
Jul 17, 2025
Liked: Cleanliness, staff & service, room comfort
Midweek break
Comfortable bed & armchairs. Carpet not very clean & wood work tatty. We had a lovely seaview but the room was almost unbearably hot even with the supplied fan, maybe the bigger rooms are more airy. All staff very good & helpful with charging my husband's mobility scooter. Breakfast buffet plentiful wouldn't have minded a change from scrambled eggs though. Coffee was excellent.
Hazel
Stayed 3 nights in Jul 2025
8/10 Good
Gail
Traveled with family
Jul 17, 2025
Liked: Staff & service, amenities
Great position and added bonus of payable car park behind the hotel. Bar, restaurant and reception staff were excellent.
Cleaners not so good and rooms in need of a good deep clean. A Victorian hotel so quite quirky.
Breakfast adequate and reasonable prices at the bar.
Would be happy to return there.
Gail
Stayed 7 nights in Jul 2025
6/10 Okay
Jan
Traveled with group
Jul 16, 2025
Liked: Room comfort
Good hotel.
Our rooms are usually very good. This one we stayed in this time not as good. The carpet was dirty, small beds but ok. The bathroom a bit cramped. Apart from carpet room was mostly clean. As always the staff good and very nice breakfast.
Staff friendly the two lads on the blue bar absolutely spot on 👌reception team very polite and welcoming
The badish points are the bathroom needed attention sloping floor and just really tired decor
Apart from that we had a lovely time thank you 🙏
The only thing I did not like was that they did not have any full cream milk, it was all semi-skimmed.
Location was great, almost right opposite the pier.
This was my 3rd/4th visit, so that is surely a good recommendation.
Excellent hotel, good location, friendly staff. Some parts a little tired, but no different to many of the hotels along the front. They are all large Victorian buildings. It was everything we expected and we weren’t disappointed. It would have been nice if reception could have alerted us before we arrived that there are extensive roadworks going on in front and to the side of the hotel. This meant that we had difficulty locating the car park which is to the rear of the hotel. The only access was down a one way street driving in the wrong direction! Ok if you know the other end is blocked, but this was our first time.
Beryl
Stayed 3 nights in Jul 2025
6/10 Okay
richard
Jul 14, 2025
Liked: Cleanliness, staff & service
Disliked: Amenities
Staff were friendly and welcoming
I was only there for 1 night and booked a single room which in today’s market even if you are single you do tend get a larger bed. The room was dated. The lifts worked efficiently but one was tiny and didn’t look particularly clean. You may want to consider telling the night staff that they should know the names and telephone numbers of local taxi services at the very least or install a phone which is purely for taxis
I have friends moving to Eastbourne and will be returning frequently and would like to think some of my comments will be taken on board
The property itself is a little tired around the edges but the staff are friendly, it’s in a great location with wonderful sea views, the breakfast is hearty and the room amenities are all you could ask for. Thank you for a great stay.
Large Victorian hotel, I booked a superior room and the furniture and bathroom fitting were smart and fairly new.
There is a problem with maintaining such a large old hotel and bathroom was full of cobwebs, bedroom walls were scuffed and window frames were in poor condition.
The buffet breakfast is good quality and staff are friendly. It is a short walk to all facilities and attractions.
The property is quite outdated and needs to have a bit of a refresh. The room I stayed in was dirty with cobwebs on the ceiling. The tap in the bathroom did not fully work as every time I lifted the tap to use it, the tab would immediately fall down stopping the water coming out. But the bed was very comfortable which was a plus.
Emilia
Stayed 2 nights in Jul 2025
6/10 Okay
Trevor
Jul 5, 2025
Liked: Cleanliness, room comfort
Prime Location
The hotel is about a 15 minute walk from Eastbourne Station through the town and left at the end onto Grand Parade. As such it has a prime location near the beach and pier plus it is close to the shops. Externally the hotel is a little disappointing and like other hotels in Eastbourne it has obviously seen better days. The two lifts are quite small for such a large hotel. I had asked for a room away from lifts/stairs and found my room right at the end of the corridor overlooking Terminus Road where roadworks are ongoing. These started before 0730 and it would have been annoying if my stay had been longer. Clearly this is not the fault of the hotel and few people want to visit Eastbourne and stay in their room. The room itself had functional furniture and fittings but no USB port. The en suite had a good shower fitted over the bath. The windows were old style sash type and needed a clean. There is a large dining room for breakfast which overlooks the pier. Various hot and cold items were available but no poached eggs cooked to order - only scrambled eggs. There is a bar at the hotel and entertainment some evenings. The staff I met were pleasant and tried to be helpful.