Sea Shell Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sea Shell Hotel

Standard Triple Room, Ensuite | Free WiFi, bed sheets
Lobby
Lobby
Exterior
Miscellaneous

Reviews

7.4 out of 10

Good

Popular amenities

  • Free WiFi
  • Business services

Explore the area

Map
15 Burlington Place, East Sussex, Eastbourne, England, BN21 4AR
  • Devonshire Park Theatre
    2 min walk
  • Afternoon Tea at the Cavendish Hotel
    2 min walk
  • Eastbourne Station
    10 min walk
  • Shoreham-By-Sea (ESH-Shoreham)
    60 min drive

Room options

Standard Single Room, Ensuite

  • 118 sq ft
  • Sleeps 1
  • 1 Twin Bed

Standard Double Room, Ensuite

  • 129 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Twin Room, Ensuite

  • 129 sq ft
  • Sleeps 2
  • 2 Twin Beds

Standard Triple Room, Ensuite

  • 151 sq ft
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

Similar properties

About this property

Sea Shell Hotel

3-star hotel in Eastbourne City Centre
This hotel features free WiFi in public areas.
Sea Shell Hotel offers 40 accommodations with hair dryers. Flat-screen televisions come with digital channels.

Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps).

Public areas are equipped with complimentary wireless Internet access.

Languages

English, Polish, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • Luggage storage

Business services

  • Meeting rooms

Accessibility

  • No elevator

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

There is no front desk at this property
Guests will receive an email 24 hours before arrival with check-in instructions and lockbox information; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link

Access methods

Lockbox, private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators

Property is also known as

Palm Court Hotel Eastbourne
Palm Court Eastbourne
The Palm Court Hotel
Sea Shell Hotel Hotel
OYO The Palm Court Hotel
Sea Shell Hotel Eastbourne
Sea Shell Hotel Hotel Eastbourne

Sea Shell Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 24 out of 81 reviews" "
Rating 8 - Good. 30 out of 81 reviews" "
Rating 6 - Okay. 13 out of 81 reviews" "
Rating 4 - Poor. 6 out of 81 reviews" "
Rating 2 - Terrible. 8 out of 81 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Isobel

Liked: Staff & service
Stayed 4 nights in Sep 2024

8/10 Good

Dale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Andrea, EDMONTON

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic beach within 2 minutes walk.
Stayed 1 night in Sep 2024

8/10 Good

Martyn

Liked: Cleanliness
Nice big triple room at a good price, the helpful lady on arrival let me check in early which was very much appreciated, the room itself was clean/tidy and very comfortable, it even had a fan to cool me down if I got hot, the shower worked ok but slightly under the pressure I prefer for a shower but it does the job, I will say the drainage of the shower needs looking at I was standing in a puddle by the time I finished my shower, the room view wasn't great but that wasn't a problem as I wasn't looking for that, the hotel lift appears to be out of use with signs reminding you not to use which can be a problem if your carrying heavy bags and luggage up the narrow stairways, the overall decor of the hotel is in need of some updating but the room I had was more then suitable, I would stay here again when I visit Eastbourne should they have the right price and availability.
Stayed 2 nights in Sep 2024

6/10 Okay

Sandeep

Business traveler
Liked: Property conditions & facilities
Good hotel for overnight stay for solo business traveller. The WiFi was reliable. Bathroom clean.
Stayed 1 night in Sep 2024

8/10 Good

Dalma Virag

Traveled with group
Liked: Cleanliness, staff & service, amenities
I stayed couple of nights with my friend. The hotel is okay for the stay we needed it for. We left in the morning and returned back late night, so we didn’t spend much time in the hotel. The seaside is literally 2minutes from the hotel, which is great. The station is approximately 10min walk and there are shops and restaurants close by. The staff is polite and always helpful. Thank you ☺️
Stayed 3 nights in Aug 2024

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Comfortable stay
Was an ok stay, comfortable sleep, room was in ok condition for my short stay, bon empited most days.
Stayed 4 nights in Aug 2024

8/10 Good

Ruby

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money stay
A pleasurable stay. The room was clean and well presented. The queen bed was very low and quite sunken in as I nearly fell off the bed in my sleep. New mattress’s to be placed and full 5 stars would be given.
Stayed 1 night in Aug 2024

2/10 Terrible

Atanaska

Traveled with family
Disliked: Cleanliness, staff & service, amenities
Unfortunately I had very bad stay in this hotel. First, my booking was for 3 adults. We received 1 single bed and 1 bed and half where slept 6 night 2 big person. Terrible! After I ask for towel.Had only 3 bath towels. After agein ask for coffee, tea, sugar - boxes was empty in room. No one come to clean our room 6 days! Room become dirty and dusty. I have allergic asthma and this dust make me big issue. I was emergency in hospital. I spoke with manager about this and I had request to refund part of my money. He told me that will speak with team and will talk with me. Until now no one contact me. By Expedia today I understand that hotel don't want to refund some money for service who no one did. Never I had bad experience like in this hotel. Beds was uncomfortable and we don't rest. So Sea Shell hotel completely destroyed our holiday!
Stayed 6 nights in Jul 2024

10/10 Excellent

Joanne

Traveled with family
Liked: Amenities
Love the staff xx
Stayed 1 night in Jul 2024

6/10 Okay

Francis

Second stay at Sea Shell
Sea shell is very sensible priced
Stayed 3 nights in Jul 2024

6/10 Okay

Verified traveler

Traveled with family
The hotel is in need of updating but it was ok for what we needed. the only real big thing was that the lift was not working and we were in the 3rd floor with a toddler. The staff were very friendly when there
Stayed 2 nights in Jul 2024

10/10 Excellent

robert

Traveled with family
Liked: Staff & service, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

perry

Liked: Property conditions & facilities, room comfort
Could be better
Hotel room was nice size but a bit undated couldn’t of done with a clean here and there bathroom shower try was painted and bits coming of shower was very dirty around it all could not flush toilet properly has handle hits the wall it was ok for a one night stay room did not look like in photos when we booked
Stayed 1 night in Jul 2024

4/10 Poor

Joanne

Disliked: Cleanliness, property conditions & facilities
When i arrived i was shown to an unacceptable room with a blind stuck into the open window .the sink looked not particularly clean & the room smelt unpleasant. However ,to be fair to the staff ,when i complained i was given a much better ,clean room with a functioning window and curtains. I was travelling to visit my brother who us in hospital. I am just disappointed that i was not initially considered Deserving of a Decent room .
Stayed 2 nights in Jul 2024

6/10 Okay

SIMON

Traveled with partner
Liked: Staff & service
The hotel is old and very basic. The shower is very weak which takes time for bath. Toilet flushing is weak and the water replenish is very very slow that it may take 2-3 times to clear up the waste. The credit is they provide tooth brush, slippers, shampoo and shower gel that a bit surprise. Location is good, just few minutes to the bus station for journey to Seaford or Brighton. Staff are nice and friendly.
Stayed 2 nights in Jul 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful
Absolutely discussed after being treated so badly at one of the worst places iv stayed. No tv remote, and asked twice to be ignored Dirty sheet on bed. Someones old tissues left used. We work nights so as we was talking got a knock on the door and told to be quiet. 2 mins later another knock and asked to leave. It was 3am. No arguments i was out of there. Never sgain.
Stayed 1 night in Jul 2024

8/10 Good

Cas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Next time the lift works.
Stayed 2 nights in Jun 2024

2/10 Terrible

James

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not waste your time and money
Extremely dirty, tired, stunk of cigarettes and staff not up to running a hotel. Mattress had collapsed by just pressing on it and was stained. Don’t let the professional stock photos fool you.
Stayed 2 nights in Jun 2024

8/10 Good

Samit

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 2 nights and the room was good but the size of the double bed was a little smaller than expected. Overall worth the price 👍
Stayed 2 nights in Jun 2024

10/10 Excellent

Daniel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great location 5-10 mins walk to most parts of town for shops restaurants and bars. Excellent service on arrival. Room surprisingly big for what it costs to stay here.
Stayed 3 nights in Jun 2024

8/10 Good

Lawrence

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent for the price paid. It must be a nightmare keeping these old buildings going
Stayed 2 nights in Jun 2024

2/10 Terrible

Iain

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dangerous Behaviour
The staff had been clearing the adjacent room and left everything in the corridor blocking access to my room. This is a tripping hazard and in the event of a fire a serious risk to safety.
Stayed 2 nights in Jun 2024

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tennis weekend
in general very good, arrived very early but that was not a problem as my room was ready. was given key and car park permit, that was very helpful. pity lift was brocken as i was 2 floors up. very space room for a single. will came again
Stayed 1 night in Jun 2024

8/10 Good

Francis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sea shell stay
I was Treated well. A Convenient place just off the seafront. No complaints.
Stayed 1 night in Jun 2024