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It was perfect

Class all the way and Phillip at reception was brilliant. The advice he gave regarding local restaurants was well received and accurate. The only disappointment was we had only one night there! We will be back!

This hotel is located conveniently at Chinatown. We were not notified of renovation ongoing at the lobby and hence some inconvenience was to be expected. Housekeeping was efficient in providing service and kind to offer a room upgrade and bottle of wine for our birthday celebrations!

Reception staff were good, very helpful, and good breakfast, but the hotel needs some TLC, long waiting for lifts with one lift out of action for the duration of our stay, 2 stage to get to rooms, 1 lift from street entrance to reception the second lift to bedrooms. This is not a 5 star hotel, 4 at best, it’s redeeming features were its staff, great reception and restaurant staff. Guest rooms ok, bathroom in a below par standard. We will probably try another hotel when we return in September