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Metropolis Resort

3.5 star property

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Photo gallery for Metropolis Resort

Water park
Breakfast and dinner served, American cuisine
King + Sofa Sleeper (Waterpark and Fun Center is closed every Monday and Tuesday) | Hypo-allergenic bedding, down comforters, in-room safe
BBQ/picnic area
Point of interest

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • 24/7 front desk
  • Hot Tub
  • Breakfast available
  • Laundry
$180
includes taxes & fees
Sep 2 - Sep 3

Explore the area

View in a map
5150 Fairview Dr, Eau Claire, WI, 54701
  • Chaos Waterpark
    ‪3 min walk‬
  • Action City
    ‪5 min walk‬
  • Oakwood Mall
    ‪3 min drive‬
  • Eau Claire, WI (EAU-Chippewa Valley Regional)
    ‪13 min drive‬

Room options

View all photos for Two Bedroom Suite (Waterpark and Fun Center is closed every Monday and Tuesday)

Two Bedroom Suite (Waterpark and Fun Center is closed every Monday and Tuesday) | Hypo-allergenic bedding, down comforters, in-room safe

Two Bedroom Suite (Waterpark and Fun Center is closed every Monday and Tuesday)

9.0 out of 10
Wonderful
(6 reviews)
  • 2 bedrooms
  • Sleeps 9
  • 1 King Bed, 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Deluxe Bunk (Waterpark and Fun Center is closed every Monday and Tuesday)

Deluxe Bunk (Waterpark and Fun Center is closed every Monday and Tuesday) | Hypo-allergenic bedding, down comforters, in-room safe

Deluxe Bunk (Waterpark and Fun Center is closed every Monday and Tuesday)

7.8 out of 10
Good
(6 reviews)
  • Sleeps 10
  • 1 Queen Bed and 4 Queen Bunk Beds

View all photos for Two Bedroom Premier (Waterpark and Fun Center is closed every Monday and Tuesday)

Two Bedroom Premier (Waterpark and Fun Center is closed every Monday and Tuesday) | Hypo-allergenic bedding, down comforters, in-room safe

Two Bedroom Premier (Waterpark and Fun Center is closed every Monday and Tuesday)

  • 2 bedrooms
  • Sleeps 9
  • 1 King Bed, 2 Queen Beds and 1 Queen Sofa Bed

View all photos for 2 Queens - Handicap (Waterpark and Fun Center is closed every Monday and Tuesday)

Hypo-allergenic bedding, down comforters, in-room safe

2 Queens - Handicap (Waterpark and Fun Center is closed every Monday and Tuesday)

8.8 out of 10
Excellent
(31 reviews)
  • Sleeps 5
  • 2 Queen Beds

View all photos for King Bunk (Waterpark and Fun Center is closed every Monday and Tuesday)

King Bunk (Waterpark and Fun Center is closed every Monday and Tuesday) | Hypo-allergenic bedding, down comforters, in-room safe

King Bunk (Waterpark and Fun Center is closed every Monday and Tuesday)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 6
  • 1 King Bed and 1 Queen Bunk Bed

View all photos for King + Sofa Sleeper (Waterpark and Fun Center is closed every Monday and Tuesday)

King + Sofa Sleeper (Waterpark and Fun Center is closed every Monday and Tuesday) | Hypo-allergenic bedding, down comforters, in-room safe

King + Sofa Sleeper (Waterpark and Fun Center is closed every Monday and Tuesday)

8.2 out of 10
Very good
(11 reviews)
  • Sleeps 5
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Double Queen Premier (Waterpark and Fun Center is closed every Monday and Tuesday)

Double Queen Premier (Waterpark and Fun Center is closed every Monday and Tuesday) | Hypo-allergenic bedding, down comforters, in-room safe

Double Queen Premier (Waterpark and Fun Center is closed every Monday and Tuesday)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Double Queen (Waterpark and Fun Center is closed every Monday and Tuesday)

Hypo-allergenic bedding, down comforters, in-room safe

Double Queen (Waterpark and Fun Center is closed every Monday and Tuesday)

8.8 out of 10
Excellent
(62 reviews)
  • Sleeps 5
  • 2 Queen Beds

View all photos for The Bunk House (Waterpark and Fun Center is closed every Monday and Tuesday)

The Bunk House (Waterpark and Fun Center is closed every Monday and Tuesday) | Hypo-allergenic bedding, down comforters, in-room safe

The Bunk House (Waterpark and Fun Center is closed every Monday and Tuesday)

  • Sleeps 21
  • 5 Queen Bunk Beds and 1 Queen Sofa Bed

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Exterior

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About this property

Metropolis Resort

3.5-star hotel in Oakwood Hills
A water park (surcharge), an indoor pool, and a restaurant are available at this smoke-free hotel. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite. Housekeeping is available once per stay.
Metropolis Resort offers 107 air-conditioned accommodations with laptop-compatible safes and hair dryers. Each accommodation is individually furnished and decorated. Beds feature down comforters. Guests can make use of the in-room refrigerators and microwaves.

Televisions come with cable channels and Netflix. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a water park (surcharge) and a lazy river.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a water park (surcharge), Metropolis Resort features a lazy river and a waterslide. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge.

This 3.5-star property offers access to a 24-hour business center. This Art Deco hotel also offers an indoor pool, a children's pool, and a hot tub.

Metropolis Resort is a smoke-free property.

Full breakfasts are available for a surcharge between 7:00 AM and 11:00 AM on weekends.
City Eats - This family restaurant specializes in American cuisine and serves breakfast and dinner. A children's menu is available. Happy hour is offered.
Monkey in the Middle - Onsite restaurant. Open select days.
Dairy Queen - Onsite theme restaurant. Open select days.

Property amenities

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • Weekend full breakfast available 7:00 AM to 11:00 AM for a fee: USD 9.99 to 15.99 for adults and USD 6.99 to 6.99 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • City Eats
  • Dairy Queen
  • Monkey in the Middle

Things to do

  • Arcade/game room
  • Archery
  • Billiards/pool table
  • Bowling alley
  • Children's pool
  • Hot tub
  • Indoor pool
  • Lazy river
  • Library
  • Mini golf
  • Playground
  • TV in common areas
  • Water park
  • Waterslide
  • Ziplining

Family friendly

  • Arcade/game room
  • Bowling alley
  • Children's pool
  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Mini golf
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Trampoline
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Conference space

Outdoors

  • In a nature reserve
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 3 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2008
  • Fireplace in lobby
  • Lifeguards
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Down comforter
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch HDTV with cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50.00
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 3 to September 12:
  • One of the swimming pools
  • Hot tub
  • Water park
The following facilities are closed on Christmas Eve and Christmas Day:
  • Bar/lounge
  • Dining venue(s)
  • Hot tub
  • Swimming pool
  • Water park
The following facilities are closed on Monday, Tuesday, and Wednesday:
  • Children's pool
  • Indoor pool
The following facilities are closed on Monday, Tuesday, and Wednesday:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls and an off-leash area are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per day
Cribs (infant beds) are available for USD 10.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 21.99 per accommodation, per night
The resort fee includes:
  • Business center/computer access
  • Housekeeping
  • Internet access
  • Laundry facilities
  • Parking
  • Phone calls
  • Self parking
  • WiFi access (may be limited)
  • Wired internet access (may be limited)

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 9.99 to 15.99 for adults, and USD 6.99 to 6.99 for children
  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per day
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Metropolis Resort Hotel
Metropolis Eau Claire
Metropolis Resort
Metropolis Resort Eau Claire
Metropolis Hotel Eau Claire
Metropolis Resort Eau Claire
Metropolis Resort Hotel Eau Claire

Metropolis Resort Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 535 out of 1003 reviews
Rating 8 - Good. 252 out of 1003 reviews
Rating 6 - Okay. 112 out of 1003 reviews
Rating 4 - Poor. 61 out of 1003 reviews
Rating 2 - Terrible. 43 out of 1003 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Bonnie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Colette

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Room was fine. WiFi was spotty.
Stayed 3 nights in May 2025

8/10 Good

Simone

Traveled with family
Liked: Cleanliness, staff & service
Metropolis has so many things to keep a family busy. Our young kids enjoyed the waterpark, arcade, and indoor playground.
Stayed 3 nights in May 2025

4/10 Poor

Michael

A bit disappointing - when booking it looked like the action center was included in the reservation, but apparently not. Not worth the cost I paid without that.
Stayed 1 night in May 2025

10/10 Excellent

Patricia

Liked: Cleanliness, amenities, property conditions & facilities
It was great
Stayed 1 night in May 2025

10/10 Excellent

adelbert

Traveled with family and small children
Liked: Amenities
Great
Stayed 1 night in Apr 2025

2/10 Terrible

MAI

Stayed 1 night in May 2025

10/10 Excellent

Peeggy

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fun for kids

Super fun for my daughters birthday! They even decorated our hotel room door😊
Stayed 1 night in Apr 2025

10/10 Excellent

Victoria

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice get away, only down is the other guest wasn't consider of other with the walking and jumping over people.
Stayed 2 nights in May 2025

10/10 Excellent

Abbey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Nick

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Great place, but noisy

The resort's attractions were great. The only down grade is that there seems to be no sound proofing in the rooms and hallways. People talking in the hallway sounded like they were yelling.
Stayed 2 nights in Apr 2025

10/10 Excellent

Emily

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food at City Eats was very good, very much enjoyed that restaurant. Also, loved how many options the kids had to do activities under one roof. Lots to do and we had a blast!
Stayed 2 nights in Apr 2025

10/10 Excellent

Terra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great little stay for families!

Pretty nice stay; though a little dated, the room and common areas were all very clean and well stocked. The room actually had a real thermostat for the heat/air which was nice. Great toiletries and bathroom products to use. The waterpark was also perfect for our family and the age of our kids (ages 5 and 1), just enough to do for a couple hours and wear off some energy. Our only “complaint” is really just some noise — Lots of loud thumping from all sides from other people and the bed frames; our mattresses were fine, but the metal frame underneath was LOUD when bumped. We enjoyed our stay and would recommend for families with younger kids!
Stayed 1 night in Apr 2025

8/10 Good

Amy

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The water park
Stayed 2 nights in Apr 2025

8/10 Good

cydmarie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time! We all enjoyed our stay.
Stayed 3 nights in Apr 2025

6/10 Okay

Daryl

Traveled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness
Water park was good besides a few things that needed simple cleaning. Lifeguards were very Helpful and attentive. Our AC in our room needed maintenance twice. The shower head needed maintenance. Our room was noisy with the hallway noise and the freeway. The arcade is fun but the amount of unsupervised children makes it very annoying. Simple security workers keeping kids from running and being rough would go a long way.
Stayed 2 nights in Apr 2025

10/10 Excellent

Kenny

Very nice place. Thanks for the hospitality!
Stayed 1 night in Apr 2025

8/10 Good

Cheryl

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

SCOTT

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, room comfort

Very Hard Mattresses

The beds are awful. They are hard as a rock memory foam. Every time I moved the memory foam was like hard lumps. In the middle of the night I laid there and imagined I was on The Flintstones and I was sleeping on a rock. Also, the pillows were flat. My husband and I didn’t sleep at all. This has to be a common complaint. Never again.
Stayed 1 night in Apr 2025

8/10 Good

Carolyn, Menasha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Kimberly

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was pleasantly surprised with the property for the price. All of the staff was excellent.
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Hanna

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The beds were horrible. The floor felt better. The arcade games are so expensive. The pizza was okay.
Stayed 1 night in Apr 2025