See all properties

Quality Inn & Suites

2.5 star property

Choose dates to view prices

Photo gallery for Quality Inn & Suites

Relax by the pool surrounded by a spacious area with comfortable seating.
Relax in this inviting space with a comfortable sofa, coffee table, and artwork on the wall.
Welcome to our reception area, where friendly staff are available to assist with your stay.
Compact room with a kitchenette, dining area, and comfortable seating.
Relax in a cozy retreat with a neatly made bed, wooden headboard, and comfortable armchair.

Popular amenities

  • Pool
  • Pet friendly
  • Housekeeping
  • Parking included

Explore the area

Map
3117 Craig Rd, Eau Claire, WI, 54701
  • Marshfield Medical Center - Eau Claire
    ‪10 min walk‬
  • University of Wisconsin-Eau Claire
    ‪13 min walk‬
  • Carson Park
    ‪4 min drive‬
  • Eau Claire, WI (EAU-Chippewa Valley Regional)
    ‪15 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking (Accessible)

Premium bedding, iron/ironing board, free cribs/infant beds

Standard Room, 1 Queen Bed, Non Smoking (Accessible)

9.0 out of 10
Wonderful
(9 reviews)
  • 336 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Premium bedding, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(6 reviews)
  • 336 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Non Smoking

Premium bedding, iron/ironing board, free cribs/infant beds

Suite, Non Smoking

7.4 out of 10
Good
(3 reviews)
  • 336 sq ft
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Suite, Non Smoking

Premium bedding, iron/ironing board, free cribs/infant beds

Suite, Non Smoking

  • 336 sq ft
  • Sleeps 4
  • 1 Queen Bed OR 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed

Premium bedding, iron/ironing board, free cribs/infant beds

Room, 1 Queen Bed

8.0 out of 10
Very good
(14 reviews)
  • 336 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Non Smoking

7.8 out of 10
Good
(21 reviews)
  • 336 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Enter through a grand portico supported by white columns, into the GrandStay Hotel.

GrandStay Residential Suites - Eau Claire

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, (1019)
$95 nightly
The price is $95 total
includes taxes & fees
GrandStay Residential Suites - Eau Claire

About this property

Quality Inn & Suites

Hotel in West University
This smoke-free hotel features an indoor pool, a hot tub, and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk, express check-out, and gift shops/newsstands.
Quality Inn & Suites offers 56 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.

This Eau Claire hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a hot tub are on site.

Children under 14 years old are not allowed in the swimming pool or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Quality Inn & Suites features an indoor pool and a hot tub. Wireless Internet access is complimentary. A complimentary breakfast is offered each morning. This Eau Claire hotel also offers a vending machine, gift shops/newsstands, and coffee/tea in a common area. Onsite self parking is complimentary.

Quality Inn & Suites is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Billiards/pool table
  • Hot tub
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • Indoor pool
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6 AM
Early check-in subject to availability
Early check-in fee: USD 20.00
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 20.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per day, plus a deposit of USD 20 per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 10.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 20 per day
  • Pet fee: USD 20 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 20.00 (subject to availability)
  • Late check-out fee: USD 20.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have elevators
Children under 14 years old are not allowed in the swimming pool or hot tub without adult supervision

Property is also known as

Comfort Inn Eau Claire
Comfort Inn Hotel Eau Claire
Eau Claire Comfort Inn
Quality Inn Eau Claire
Quality Eau Claire
Quality Inn & Suites Hotel
Quality Inn & Suites Eau Claire
Quality Inn & Suites Hotel Eau Claire

Quality Inn & Suites Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 224 out of 779 reviews
Rating 8 - Good. 314 out of 779 reviews
Rating 6 - Okay. 143 out of 779 reviews
Rating 4 - Poor. 56 out of 779 reviews
Rating 2 - Terrible. 42 out of 779 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kristen

Stayed 1 night in Apr 2025

2/10 Terrible

Chris

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disgusting Room

Buyers on the wall, public hair all over the bathroom, window broken. Most disgusting room, did not sleep under the covers. Room was absolutely disgusting would never come back.
Stayed 1 night in Apr 2025

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

2/10 Terrible

Tamara K.

Traveled with pets, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were thoroughly disappointed in our stay. We have stayed at Quality Inn and Suites in the last and had much better luck. We noticed on our way in after check in that the halls and stairwells were very dirty. Our room once in had an odor. We pulled out the sofa bed and the sheets were visibly dirty. The blanket we took out of the drawer was shredded. Multiple holes. The room was not cleaned the next day. We came back at 6pm and it wasn't touched. The fire alarm went off around 3:00am. Evacuated no worker gave us direction at all. Seems a piece of toast was burning. We stripped the king bed upon leaving as we always do and the mattress pad was filthy. Just filthy!!! We had our fur baby with us which we were advised by phone that it was $10 a night. We were charged $40 for two nights. We will not go back.
Stayed 2 nights in Apr 2025

4/10 Poor

Carly

Traveled with family

Loud

We just did a quick over night here. Unfortunately there was a large group of teens/young adults staying that were extremely noisy all night. The staff did nothing to rectify this. The walls are thin and you can hear everything. Being on the lower price end, you get what you pay for.
Stayed 1 night in Mar 2025

6/10 Okay

brooke

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Gerald

Stayed 1 night in Apr 2025

2/10 Terrible

Cynthia

Traveled with partner, Traveled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Druggies hanging around outside smoking meth. Harassing us in the hallways. Unable to use amenities because of unsavory people hanging out around them. Breakfast was inedible. There two nights and never did housekeeping show up. Not even for clean towels. We weren’t even in our room for ten minutes before they tried hitting my card again AFTER I had paid in full. Never ever stat here!!
Stayed 2 nights in Mar 2025

8/10 Good

Patti

Stayed 1 night in Apr 2025

8/10 Good

Cyndi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Mary

Traveled with family
Liked: Cleanliness, staff & service
Very friendly check in.
Stayed 1 night in Apr 2025

10/10 Excellent

trina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Dean

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice for the money.
Stayed 2 nights in Mar 2025

8/10 Good

Corinne

Stayed 1 night in Mar 2025

6/10 Okay

Song

Stayed 2 nights in Mar 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Matt

Stayed 3 nights in Feb 2025

10/10 Excellent

Matthew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

2/10 Terrible

Michelle

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is disgusting..Nasty furniture and the front desk people are weird..The pool area is disgusting and smells horrible. Never again ..This hotel needs to be shut down....Dont waste your money or your time on this place
Stayed 1 night in Feb 2025

8/10 Good

Zarrin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't book for the pool, but otherwise very good

The rooms are clean, comfortable, and well maintained. Be warned that there is no elevator, so if you can't do stairs, you should look elsewhere. The pool and Jacuzzi are very nice, except that they over chlorinate so badly that it burns the eyes, nose and throat. My eyes were completely bloodshot after using the Jacuzzi, and I am not especially sensitive. 2 showers later and I can still smell it on my skin. I hope they take this review to heart and reduce the chlorine level to something reasonable and conducive to enjoyment, because it's a really nice Jacuzzi. Also, please stick the pool towels!
Stayed 2 nights in Feb 2025

10/10 Excellent

Cristal

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Me encantó súper bueno todo
Stayed 2 nights in Feb 2025

8/10 Good

michelle, Bancroft

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
*
Stayed 1 night in Feb 2025

8/10 Good

lori

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and easy to get to.
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Okay

Everything went smoothly from checking in and checking out. The only thing i did not like us the bathroom. They need to fix the shower and bathroom sink. The water was not hot and the water from the shower head was not working well.
Stayed 3 nights in Jan 2025

8/10 Good

Mike

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025