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Quality Inn & Suites

2.5 star property

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Photo gallery for Quality Inn & Suites

Indoor pool
Lobby
Suite, Non Smoking | Premium bedding, iron/ironing board, free cribs/infant beds
Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, iron/ironing board, free cribs/infant beds
Suite, Non Smoking | Living area | Flat-screen TV

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot Tub
  • Pool
  • Pet friendly
  • Breakfast included
  • Housekeeping
  • Air conditioning

Explore the area

Map
3117 Craig Rd, Eau Claire, WI, 54701
  • Marshfield Medical Center - Eau Claire
    ‪12 min walk‬
  • University of Wisconsin-Eau Claire
    ‪15 min walk‬
  • HSHS Sacred Heart Hospital
    ‪16 min walk‬
  • Eau Claire, WI (EAU-Chippewa Valley Regional)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking (Accessible)

Premium bedding, iron/ironing board, free cribs/infant beds

Standard Room, 1 Queen Bed, Non Smoking (Accessible)

  • 336 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Premium bedding, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Non Smoking

  • 336 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Non Smoking

Suite, Non Smoking | Premium bedding, iron/ironing board, free cribs/infant beds

Suite, Non Smoking

  • 336 sq ft
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Suite, Non Smoking

Suite, Non Smoking | Premium bedding, iron/ironing board, free cribs/infant beds

Suite, Non Smoking

  • 336 sq ft
  • Sleeps 4
  • 1 Queen Bed OR 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed

Premium bedding, iron/ironing board, free cribs/infant beds

Room, 1 Queen Bed

  • 336 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Non Smoking

  • 336 sq ft
  • Sleeps 4
  • 2 Queen Beds

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  • Parking included
  • Free WiFi
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4.1 out of 5, Very Good, (1001)
The price is $67
per night
$76 total
includes taxes & fees
Feb 25 - Feb 26
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About this property

Quality Inn & Suites

Hotel in West University
An indoor pool, a hot tub, and coffee/tea in a common area are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, express check-out, and free newspapers are onsite.
Quality Inn & Suites offers 56 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.

This Eau Claire hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a hot tub are on site.

Children under 14 years old are not allowed in the swimming pool or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Quality Inn & Suites features an indoor pool and a hot tub. Wireless Internet access is complimentary. A complimentary breakfast is offered each morning. This Eau Claire hotel also offers a vending machine, gift shops/newsstands, and coffee/tea in a common area. Complimentary self parking is available on site.
A complimentary buffet breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Billiards/pool table
  • Indoor pool
  • Spa tub

Family friendly

  • Free crib
  • In-room microwave
  • Indoor pool
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6 AM
Early check-in subject to availability
Early check-in fee: USD 20.00
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 20.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per day, plus a deposit of USD 20 per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 10.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 20 per day
  • Pet fee: USD 20 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 20.00 (subject to availability)
  • Late check-out fee: USD 20.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have elevators
Children under 14 years old are not allowed in the swimming pool or hot tub without adult supervision

Property is also known as

Comfort Inn Eau Claire
Comfort Inn Hotel Eau Claire
Eau Claire Comfort Inn
Quality Inn Eau Claire
Quality Eau Claire
Quality Inn & Suites Hotel
Quality Inn & Suites Eau Claire
Quality Inn & Suites Hotel Eau Claire

Quality Inn & Suites Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 208 out of 729 reviews
Rating 8 - Good. 298 out of 729 reviews
Rating 6 - Okay. 134 out of 729 reviews
Rating 4 - Poor. 54 out of 729 reviews
Rating 2 - Terrible. 35 out of 729 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Zarrin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Nice hotel for the money, clean, quiet, and comfortable, with a great pool and spa. My only issue was that there was a big piece of metal sticking out of the side of the bed, looked like it was supposed to keep the box spring from sliding, but it was off track and now I have a huge bruise. Otherwise, good stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Michael R

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was strange the host requested a $100 cash deposit for the room... But the facility was clean and the pool was a perfect temperature and the hot tub was HOT! Good breakfast also!
Stayed 1 night in Nov 2024

8/10 Good

Mary

Stayed 1 night in Oct 2024

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome!
The hotel was very clean and the room was very big, We had two couples and we did not feel cramped at all. The free breakfast was surpringly very good! They had eggs, sausage links, bagels, bread, muffins, fruit and instead of the typical waffle maker, they had a pancake maker that made very tasty pancakes!
Stayed 1 night in Nov 2024

4/10 Poor

Jaquillah

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Upon booking I always check for deposits. There was none , I get here he asks for $100 cash deposit. I showed him what my booking showed he still didn’t care. I tell him I have a credit card , he then asked for $150.(sketchy) I said I’ll go get cash . He wrote me a bogus receipt on a sticky note saying he has my deposit. I never got a real receipt either not even to register my vehicle , he said everything was fine . It was a non refundable booking , but never again. Surprisingly I will say the hotel is nice , quiet & clean .
Stayed 1 night in Nov 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice convenient
Stayed 1 night in Nov 2024

6/10 Okay

Joshua

Business traveler
Liked: Cleanliness
Disappointed
Not as accomodating as usual. I made the reservation as I was told early on when I called to confirm I could get my usual 'paid extra for' late checkout only to be told it was not an option this time. This was a sad ending to my trip that ruined my plans.
Stayed 3 nights in Oct 2024

10/10 Excellent

Joseph, Belcourt

Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean quiet place
Stayed 1 night in Oct 2024

6/10 Okay

Dan

Traveled with family
Liked: Staff & service
Room had an odor like mold
Stayed 1 night in Oct 2024

10/10 Excellent

Laurie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice for the price. It had a nice pool and hot tub. It also provided breakfast.
Stayed 3 nights in Oct 2024

10/10 Excellent

Farr

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Oct 2024

4/10 Poor

Sue

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Beds were comfortable and bathroom was clean but you get what you pay for. Room smelled like smoke and there was something that looked like blood on the curtains which we reported at checkout. Carpet looked/felt worn and dirty. Hot tub was tiny and pool area looked like it needed some upkeep. Had a very small breakfast area and offering.
Stayed 1 night in Oct 2024

8/10 Good

Adela

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient! They charge $20.00 per dog and they do not accept cats. Clean!
Stayed 1 night in Oct 2024

6/10 Okay

Annette

Liked: Staff & service
Disliked: Cleanliness
The chair with ottoman was so stained that I would never consider using it. One of the two desk chairs was also stained. The bedspread had tears in it.
Stayed 3 nights in Oct 2024

8/10 Good

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Nice hotel, with good location for dining and health care facilities. There is no elevator so be sure to ask for the first floor if one flight of stairs is a challenge.
Stayed 1 night in Oct 2024

8/10 Good

Fabianna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Emily

Stayed 1 night in Sep 2024

8/10 Good

Riley

Stayed 1 night in Sep 2024

10/10 Excellent

James, Indianapolis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good value
Stayed 1 night in Sep 2024

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness
The sofa in the room was filthy. Would not even touch it. The carpet feels sticky and there was trash between the bed and nightstand. There were people drinking in the parking lot one evening when I returned and one of the men approached my vehicle as I pulled in. Had to leave the facility and wait for them to leave before returning to my room. Shower drain was slow and the water was lukewarm at best. Did call about the drain and it was fixed. Bed was comfortable. Did not eat the breakfast. Pool was good, though the hot tub was over filled. Will not return.
Stayed 4 nights in Sep 2024

6/10 Okay

Annette

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The bathe tub drain was broken. The water in bathroom sink had very little pressure or hot water. The ot tub only held 4 people. Felt like we were being atched while eating breakfast. No public bathroom.
Stayed 1 night in Sep 2024

10/10 Excellent

Andrew

Liked: Amenities
It a nice and quiet during my stay. A perfect layover on my trip
Stayed 1 night in Sep 2024

2/10 Terrible

Mark

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place has bad management!
Stayed 2 nights in Sep 2024

10/10 Excellent

Cecie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The price was incredible for the place we stayed. Considering it had a beautiful pool and a Whirlpool and was located right off the interstate and was clean
Stayed 1 night in Sep 2024