Quality Inn & Suites

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Quality Inn & Suites

Indoor pool
Suite, Non Smoking | Premium bedding, iron/ironing board, free cribs/infant beds
Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, iron/ironing board, free cribs/infant beds
Lobby
Suite, Non Smoking | Living area | Flat-screen TV

Reviews

7.8 out of 10

Good

Popular amenities

  • Hot Tub
  • Pool
  • Pet friendly
  • Breakfast included
  • Housekeeping
  • Air conditioning

Explore the area

Map
3117 Craig Rd, Eau Claire, WI, 54701
  • Marshfield Medical Center - Eau Claire
    ‪12 min walk‬
  • University of Wisconsin-Eau Claire
    ‪15 min walk‬
  • HSHS Sacred Heart Hospital
    ‪16 min walk‬
  • Eau Claire, WI (EAU-Chippewa Valley Regional)
    ‪19 min drive‬

Room options

Standard Room, 1 Queen Bed, Non Smoking (Accessible)

  • 336 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Non Smoking

  • 336 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, Non Smoking

  • 336 sq ft
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

Suite, Non Smoking

  • 336 sq ft
  • Sleeps 4
  • 1 Queen Bed OR 1 Double Sofa Bed

Room, 1 Queen Bed

  • 336 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Non Smoking

  • 336 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Quality Inn & Suites

Hotel in West University
An indoor pool, a spa tub, and coffee/tea in a common area are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, express check-out, and free newspapers are onsite.
Quality Inn & Suites offers 56 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.

This Eau Claire hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a spa tub are on site.

Children under 14 years old are not allowed in the swimming pool or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Quality Inn & Suites features an indoor pool and a spa tub. Wireless Internet access is complimentary. A complimentary breakfast is offered each morning. This Eau Claire hotel also offers a vending machine, gift shops/newsstands, and coffee/tea in a common area. Complimentary self parking is available on site.
A complimentary buffet breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Billiards/pool table
  • Indoor pool
  • Spa tub

Family friendly

  • Free crib
  • In-room microwave
  • Indoor pool
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6 AM
Early check-in subject to availability
Early check-in fee: USD 20.00
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 20.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per day, plus a deposit of USD 20 per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 10.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 20 per day
  • Pet fee: USD 20 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 20.00 (subject to availability)
  • Late check-out fee: USD 20.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have elevators
Children under 14 years old are not allowed in the swimming pool or spa tub without adult supervision

Property is also known as

Comfort Inn Eau Claire
Comfort Inn Hotel Eau Claire
Eau Claire Comfort Inn
Quality Inn Eau Claire
Quality Eau Claire
Quality Inn & Suites Hotel
Quality Inn & Suites Eau Claire
Quality Inn & Suites Hotel Eau Claire

Quality Inn & Suites Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 207 out of 719 reviews" "
Rating 8 - Good. 291 out of 719 reviews" "
Rating 6 - Okay. 133 out of 719 reviews" "
Rating 4 - Poor. 54 out of 719 reviews" "
Rating 2 - Terrible. 34 out of 719 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Emily

Stayed 1 night in Sep 2024

8/10 Good

Riley

Stayed 1 night in Sep 2024

10/10 Excellent

James, Indianapolis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good value
Stayed 1 night in Sep 2024

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness
The sofa in the room was filthy. Would not even touch it. The carpet feels sticky and there was trash between the bed and nightstand. There were people drinking in the parking lot one evening when I returned and one of the men approached my vehicle as I pulled in. Had to leave the facility and wait for them to leave before returning to my room. Shower drain was slow and the water was lukewarm at best. Did call about the drain and it was fixed. Bed was comfortable. Did not eat the breakfast. Pool was good, though the hot tub was over filled. Will not return.
Stayed 4 nights in Sep 2024

6/10 Okay

Annette

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The bathe tub drain was broken. The water in bathroom sink had very little pressure or hot water. The ot tub only held 4 people. Felt like we were being atched while eating breakfast. No public bathroom.
Stayed 1 night in Sep 2024

10/10 Excellent

Andrew

Liked: Amenities
It a nice and quiet during my stay. A perfect layover on my trip
Stayed 1 night in Sep 2024

2/10 Terrible

Mark

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place has bad management!
Stayed 2 nights in Sep 2024

10/10 Excellent

Cecie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The price was incredible for the place we stayed. Considering it had a beautiful pool and a Whirlpool and was located right off the interstate and was clean
Stayed 1 night in Sep 2024

4/10 Poor

William

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Small bathroom. Ac would not cool. Handles broken in tub. Tub drains slow. Hair coming out of drain.
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveler

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
The staff was friendly, however the constant monitoring while my girlfriend and I were at the pool was unnecessary, and I’m concerned that their housekeeping doesn’t follow a lost & found policy following checkout. The surrounding area was nice and had great food options nearby.
Stayed 3 nights in Sep 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was very smooth from check in to check out. The room was clean and comfortable.
Stayed 2 nights in Sep 2024

6/10 Okay

Mark

Traveled with group
Liked: Staff & service
hot tub was way to hot
Stayed 1 night in Sep 2024

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility was nice. The queen size bed mattress was dished out here we rolled to the center.
Stayed 2 nights in Sep 2024

6/10 Okay

Pam

Traveled with family
Hotel is older and could use maintenance inside and out.
Stayed 1 night in Sep 2024

6/10 Okay

Cole

Traveled with partner
Liked: Staff & service
Was a good place to crash for the night. Smelt a little musty but overall seemed fine.
Stayed 2 nights in Sep 2024

8/10 Good

Valdek

Stayed 10 nights in Aug 2024

8/10 Good

Arlie

Liked: Cleanliness, property conditions & facilities, room comfort
A good stay
Stayed 1 night in Sep 2024

8/10 Good

Cynthia

Liked: Staff & service, property conditions & facilities
Property and room were clean and updated. The window in our room wasn't, and couldn't be, closed completely. The curtains were torn. The chair had some ugly red stains and was well worn. Pool was nice, but hot tub was old with an odd placement of jets. Breakfast was good😁 It is a good place to stay for the price. For me personally, I'll try somewhere else next time.
Stayed 1 night in Sep 2024

10/10 Excellent

John, Fort Mill

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable
Stayed 1 night in Sep 2024

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Sep 2024

4/10 Poor

Diane

Stayed 2 nights in Aug 2024

10/10 Excellent

jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and kind. Breakfast was plentiful and there were hot and cold options. The coffee was especially good. The room was clean and the bed was comfortable. I would stay there again.
Stayed 2 nights in Aug 2024

6/10 Okay

Jenny

Traveled with family
Disliked: Property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Clifford

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay. Simple and convenient!
Stayed 1 night in Aug 2024