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Quality Inn & Suites

2.5 star property

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Photo gallery for Quality Inn & Suites

Indoor pool
Suite, Non Smoking | Premium bedding, iron/ironing board, free cribs/infant beds
Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, iron/ironing board, free cribs/infant beds
Suite, Non Smoking | Premium bedding, iron/ironing board, free cribs/infant beds
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Breakfast included
  • Housekeeping
  • Parking included
$71
includes taxes & fees
Nov 25 - Nov 26

Explore the area

View in a map
3117 Craig Rd, Eau Claire, WI, 54701
  • Place, Marshfield Medical Center - Eau Claire
    ‪10 min walk‬
  • Place, University of Wisconsin-Eau Claire
    ‪13 min walk‬
  • Place, Carson Park
    ‪4 min drive‬
  • Airport, Eau Claire, WI (EAU-Chippewa Valley Regional)
    ‪15 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Premium bedding, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(6 reviews)
  • 336 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Non Smoking

7.8 out of 10
Good
(23 reviews)
  • 336 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed

Premium bedding, iron/ironing board, free cribs/infant beds

Room, 1 Queen Bed

8.4 out of 10
Very good
(16 reviews)
  • 336 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Non Smoking

Premium bedding, iron/ironing board, free cribs/infant beds

Suite, Non Smoking

  • 336 sq ft
  • Sleeps 4
  • 1 Queen Bed OR 1 Double Sofa Bed

View all photos for Suite, Non Smoking

Premium bedding, iron/ironing board, free cribs/infant beds

Suite, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • 336 sq ft
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking (Accessible)

Premium bedding, iron/ironing board, free cribs/infant beds

Standard Room, 1 Queen Bed, Non Smoking (Accessible)

8.8 out of 10
Excellent
(10 reviews)
  • 336 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

Quality Inn & Suites

Hotel in West University
An indoor pool, a hot tub, and coffee/tea in a common area are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk, express check-out, and gift shops/newsstands.
Quality Inn & Suites offers 56 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.

This Eau Claire hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a hot tub are on site.

Children under 14 years old are not allowed in the swimming pool or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Quality Inn & Suites features an indoor pool and a hot tub. Wireless Internet access is complimentary. A complimentary breakfast is offered each morning. This Eau Claire hotel also offers a vending machine, gift shops/newsstands, and coffee/tea in a common area. Complimentary self parking is available on site.
A complimentary buffet breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Billiards/pool table
  • Hot tub
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • Indoor pool
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6 AM
Early check-in subject to availability
Early check-in fee: USD 20.00
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 20.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per day, plus a deposit of USD 20 per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 10.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 20 per day
  • Pet fee: USD 20 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 20.00 (subject to availability)
  • Late check-out fee: USD 20.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have elevators
Children under 14 years old are not allowed in the swimming pool or hot tub without adult supervision

Property is also known as

Comfort Inn Eau Claire
Comfort Inn Hotel Eau Claire
Eau Claire Comfort Inn
Quality Inn Eau Claire
Quality Eau Claire
Quality Inn & Suites Hotel
Quality Inn & Suites Eau Claire
Quality Inn & Suites Hotel Eau Claire

Reviews

Quality Inn & Suites Reviews

7.8

Good

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 242 out of 825 reviews
Rating 8 - Good. 331 out of 825 reviews
Rating 6 - Okay. 150 out of 825 reviews
Rating 4 - Poor. 60 out of 825 reviews
Rating 2 - Terrible. 42 out of 825 reviews

Reviews

10/10 Excellent

Stephanie J

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

Everything about our stay was absolutely perfect. The room was spotless, comfortable, and well-appointed. Staff were incredibly friendly, welcoming, and attentive to every detail. Check-in was smooth, the amenities were top-notch, and we felt genuinely cared for throughout our visit. We will definitely be back and highly recommend this hotel to anyone looking for a great experience! Well located to the hospital and restaurants. Easy parking and excellent breakfast.
Stayed 3 nights in Jul 2025

4/10 Poor

Anna

Business traveler
Disliked: Staff & service, property conditions & facilities
I wish I took more pictures, it was nothing like the photos at all-, especially the pool area. Our room reeked so bad of cigarette smoke, I wish we could have immediately checked out, but we had an important event to get to. We booked a non-smoking room. I'm really disappointed I spent 130 dollars on this room, I feel like a motel would have been better for that price even.
Stayed 1 night in Jul 2025

2/10 Terrible

Colin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Severely over priced. Faucets had a leak. No elevator. Key cards broke every day. Definitely the worst value ever
Stayed 3 nights in Jul 2025

10/10 Excellent

Kristin

Liked: Cleanliness
Stayed 2 nights in Jul 2025

6/10 Okay

Matthew

Stayed 1 night in Jul 2025

10/10 Excellent

Frenny

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 1 night in Jul 2025

8/10 Good

Brianna

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for the price!
Stayed 2 nights in Jul 2025

10/10 Excellent

Marcella

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Great stay. Clean room...
Stayed 1 night in Jul 2025

10/10 Excellent

Rachel

Stayed 2 nights in Jun 2025

8/10 Good

Dale

Liked: Cleanliness, staff & service, room comfort
Room was ok for my solo purposes, but generally bathroom too small, faucet in bathroom sink leaked. Needs an update throughout.
Stayed 2 nights in Jul 2025

8/10 Good

Susan

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool, hot tub and breakfast we really liked and appreciated. The hotel does NOT have an elevator, so you have to take the stairs with luggage up the stairs. They do NOT state no stairs ahead of time. Room had stale odor of previous smoking in room & they tried to use scent to cover it up.
Stayed 1 night in Jul 2025

6/10 Okay

Melanie

Liked: Staff & service, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Megan

Liked: Staff & service
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice that we could check in early to fit our schedule.
Stayed 2 nights in Jun 2025

8/10 Good

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities
Only problem our room didnt get clean towels or trash removed. Other than that the front desk was very helpful and apologized.
Stayed 3 nights in Jun 2025

2/10 Terrible

Caroline

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Even though its a non smoking hotel, the room clearly smelled of stale cigarettes. Both the sink faucet and the shower faucet didn't work properly. The sink faucet leaked from the base and got everything on the counter wet. The shower faucet wouldn't turn the shower head on completely so less than half the water was coming out of the shower head, the majority came out of the faucet. The front desk clerk was polite but while checking in he told me I look tired. Thanks dude, i just have bags under my eyes all the time. Its hereditary. Thank goodness we were only there for 1 night.
Stayed 1 night in Jun 2025

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, ac worked great!
Stayed 1 night in Jun 2025

8/10 Good

Russell

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
It’s a very good value. The bed was very comfortable. The room was clean. The breakfast was average. Each staff member was friendly. The guy that was manning the desk and breakfast area was doing his best. Looked like he could have used a helper. So much going on at once for one person. But had a smile doing it. I’d definitely stay there again.
Stayed 2 nights in Jun 2025

6/10 Okay

Janine

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor condition
Stayed 2 nights in Jun 2025

8/10 Good

Cheryl

Stayed 1 night in Jun 2025

2/10 Terrible

Patricia

Stayed 1 night in Jun 2025

6/10 Okay

Rosemary

Traveled with group
My TV wasn't working and bathtub wouldn't drain
Stayed 1 night in Jun 2025

8/10 Good

Marlene

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel, friendly staff and lots of choices for breakfast!!! Would definitely stay here again!!!
Stayed 1 night in May 2025