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Quality Inn & Suites

2.5 star property

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Photo gallery for Quality Inn & Suites

Indoor pool
Exterior
Suite, Non Smoking | Premium bedding, iron/ironing board, free cribs/infant beds
Suite, Non Smoking | Premium bedding, iron/ironing board, free cribs/infant beds
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot Tub
  • Pool
  • Pet friendly
  • Housekeeping
  • Parking included

Explore the area

Map
3117 Craig Rd, Eau Claire, WI, 54701
  • Marshfield Medical Center - Eau Claire
    ‪10 min walk‬
  • University of Wisconsin-Eau Claire
    ‪13 min walk‬
  • Carson Park
    ‪4 min drive‬
  • Eau Claire, WI (EAU-Chippewa Valley Regional)
    ‪15 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking (Accessible)

Premium bedding, iron/ironing board, free cribs/infant beds

Standard Room, 1 Queen Bed, Non Smoking (Accessible)

  • 336 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Premium bedding, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Non Smoking

  • 336 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Non Smoking

Premium bedding, iron/ironing board, free cribs/infant beds

Suite, Non Smoking

  • 336 sq ft
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Suite, Non Smoking

Premium bedding, iron/ironing board, free cribs/infant beds

Suite, Non Smoking

  • 336 sq ft
  • Sleeps 4
  • 1 Queen Bed OR 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Premium bedding, iron/ironing board, free cribs/infant beds

Room, 1 Queen Bed

  • 336 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Non Smoking

  • 336 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Quality Inn & Suites

Hotel in West University
This smoke-free hotel features an indoor pool, a hot tub, and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk, express check-out, and gift shops/newsstands.
Quality Inn & Suites offers 56 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.

This Eau Claire hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a hot tub are on site.

Children under 14 years old are not allowed in the swimming pool or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Quality Inn & Suites features an indoor pool and a hot tub. Wireless Internet access is complimentary. A complimentary breakfast is offered each morning. This Eau Claire hotel also offers a vending machine, gift shops/newsstands, and coffee/tea in a common area. Onsite self parking is complimentary.

Quality Inn & Suites is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Billiards/pool table
  • Hot tub
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • Indoor pool
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6 AM
Early check-in subject to availability
Early check-in fee: USD 20.00
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 20.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per day, plus a deposit of USD 20 per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 10.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 20 per day
  • Pet fee: USD 20 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 20.00 (subject to availability)
  • Late check-out fee: USD 20.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have elevators
Children under 14 years old are not allowed in the swimming pool or hot tub without adult supervision

Property is also known as

Comfort Inn Eau Claire
Comfort Inn Hotel Eau Claire
Eau Claire Comfort Inn
Quality Inn Eau Claire
Quality Eau Claire
Quality Inn & Suites Hotel
Quality Inn & Suites Eau Claire
Quality Inn & Suites Hotel Eau Claire

Quality Inn & Suites Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 219 out of 757 reviews
Rating 8 - Good. 305 out of 757 reviews
Rating 6 - Okay. 139 out of 757 reviews
Rating 4 - Poor. 55 out of 757 reviews
Rating 2 - Terrible. 39 out of 757 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Zarrin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't book for the pool, but otherwise very good

The rooms are clean, comfortable, and well maintained. Be warned that there is no elevator, so if you can't do stairs, you should look elsewhere. The pool and Jacuzzi are very nice, except that they over chlorinate so badly that it burns the eyes, nose and throat. My eyes were completely bloodshot after using the Jacuzzi, and I am not especially sensitive. 2 showers later and I can still smell it on my skin. I hope they take this review to heart and reduce the chlorine level to something reasonable and conducive to enjoyment, because it's a really nice Jacuzzi. Also, please stick the pool towels!
Stayed 2 nights in Feb 2025

10/10 Excellent

Cristal

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Me encantó súper bueno todo
Stayed 2 nights in Feb 2025

8/10 Good

michelle, Bancroft

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
*
Stayed 1 night in Feb 2025

8/10 Good

lori

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and easy to get to.
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Okay

Everything went smoothly from checking in and checking out. The only thing i did not like us the bathroom. They need to fix the shower and bathroom sink. The water was not hot and the water from the shower head was not working well.
Stayed 3 nights in Jan 2025

8/10 Good

Mike

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Debra

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities
The staff was every friend. There are things that could be fixed. Like the toilet paper holder. Would love to see body wash in the showers like the shampoo and conditioner. Nice place to stay.
Stayed 4 nights in Jan 2025

8/10 Good

Cindy

Traveled with family and small children, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Location for our purpose in Eau Claire was perfect. Staff friendly and knowledgeable. Building good condition. Could use a bit more in housekeeping detailing. I would recommend for cost, location, staff.
Stayed 1 night in Jan 2025

2/10 Terrible

Cody

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Used a car freshener to eliminate smells.
Stayed 2 nights in Jan 2025

8/10 Good

Breann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Nick

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for the price

Clean, comfortable, good breakfast. Pool and hot tub were small, but enjoyable.
Stayed 1 night in Jan 2025

10/10 Excellent

Marie

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice breakfast, pool and hot tub
Stayed 1 night in Dec 2024

10/10 Excellent

Jody

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for a reasonable price. Nice pool area. Great continental breakfast.
Stayed 1 night in Dec 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Great pool
Stayed 3 nights in Dec 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, room comfort

One Stay

Good place for overnight low frills but clean and friendly service.
Stayed 1 night in Dec 2024

10/10 Excellent

David

It’s a nice place to stay.
Stayed 1 night in Dec 2024

10/10 Excellent

Amy

Traveled with family
Budget friendly for a one night stay
Stayed 1 night in Dec 2024

10/10 Excellent

Jane

Liked: Cleanliness, amenities
Very comfortable beds, super quiet rooms. Great breakfast, loved the pancake machine.
Stayed 1 night in Dec 2024

10/10 Excellent

Donna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The gentlemen at the front desk were so kind, polite, and accommodating. We forgot to bring our phone charger from home, and we didn't realize it until late at night. We were exhausted from the trip, so we asked if they might have one we could borrow until morning. They let us use it for the entire three nights we stayed. Also, we damaged a towel, and when we went to inform them and pay for it, they said with a smile, "No charge."
Stayed 3 nights in Nov 2024

10/10 Excellent

Amanda

Stayed 1 night in Nov 2024

8/10 Good

Zarrin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Nice hotel for the money, clean, quiet, and comfortable, with a great pool and spa. My only issue was that there was a big piece of metal sticking out of the side of the bed, looked like it was supposed to keep the box spring from sliding, but it was off track and now I have a huge bruise. Otherwise, good stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Michael R

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was strange the host requested a $100 cash deposit for the room... But the facility was clean and the pool was a perfect temperature and the hot tub was HOT! Good breakfast also!
Stayed 1 night in Nov 2024

8/10 Good

Mary

Stayed 1 night in Oct 2024

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome!

The hotel was very clean and the room was very big, We had two couples and we did not feel cramped at all. The free breakfast was surpringly very good! They had eggs, sausage links, bagels, bread, muffins, fruit and instead of the typical waffle maker, they had a pancake maker that made very tasty pancakes!
Stayed 1 night in Nov 2024

4/10 Poor

Jaquillah

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Upon booking I always check for deposits. There was none , I get here he asks for $100 cash deposit. I showed him what my booking showed he still didn’t care. I tell him I have a credit card , he then asked for $150.(sketchy) I said I’ll go get cash . He wrote me a bogus receipt on a sticky note saying he has my deposit. I never got a real receipt either not even to register my vehicle , he said everything was fine . It was a non refundable booking , but never again. Surprisingly I will say the hotel is nice , quiet & clean .
Stayed 1 night in Nov 2024