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Willow Inn Suites

2.5 star property

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Photo gallery for Willow Inn Suites

1 bedroom, free WiFi, wheelchair access
Reception
Front of property
Pool
Combined shower/tub, towels, soap, shampoo

Reviews

5.0 out of 10

Popular amenities

  • Pet friendly
  • Breakfast included
  • Laundry
  • Parking included
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
1828 S Hastings Way, Eau Claire, WI, 54701
  • University of Wisconsin-Eau Claire
    ‪13 min walk‬
  • Oakwood Mall
    ‪4 min drive‬
  • Pablo Center at the Confluence
    ‪4 min drive‬
  • Eau Claire, WI (EAU-Chippewa Valley Regional)
    ‪9 min drive‬

Room options

Double Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Comfort Triple Room

Comfort Triple Room | 1 bedroom, free WiFi, wheelchair access

Comfort Triple Room

  • Sleeps 6
  • 3 Queen Beds

View all photos for Comfort Double Room

Comfort Double Room | 1 bedroom, free WiFi, wheelchair access

Comfort Double Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Comfort Single Room

1 bedroom, free WiFi, wheelchair access

Comfort Single Room

  • Sleeps 3
  • 1 King Bed

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The price was $209
The price is $178 total
includes taxes & fees
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About this property

Willow Inn Suites

Eau Claire hotel with free breakfast
Along with laundry facilities, this smoke-free hotel has a 24-hour front desk and free breakfast. Free WiFi in public areas and free self parking are also provided. Housekeeping is available on request.
Willow Inn Suites offers 61 accommodations with air conditioning. This Eau Claire hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Bathrooms include shower/tub combinations. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
A complimentary breakfast is offered each morning. Wireless Internet access is complimentary. Complimentary self parking is available on site.

Willow Inn Suites is a smoke-free property.

A complimentary continental breakfast is served each morning between 7:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Upper floors accessible by stairs only
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (36 inches high)

More

  • Smoking not allowed

Room amenities

Bathroom

  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV

More

  • Air conditioning
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property does not have elevators

Willow Inn Suites Reviews

Reviews

5.0
Rating 10 - Excellent. 2 out of 16 reviews
Rating 8 - Good. 0 out of 16 reviews
Rating 6 - Okay. 5 out of 16 reviews
Rating 4 - Poor. 5 out of 16 reviews
Rating 2 - Terrible. 4 out of 16 reviews

6.0/10

Cleanliness

6.6/10

Staff & service

3.0/10

Amenities

4.6/10

Property conditions & facilities

4.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jacob

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I am sincerely happy. As far as spots go to lay your head on a comfy pillow... this is it!! Management, staff. Its has everything you need. Just keep it HUMBLE and KIND. This is a place filled with some of the kindest human beings on the planet. 10/10 in my opinion. Its a work in progress, whom ever the owner is has a brilliant eye for colors and shades. Its a home away from home. All it needs is an opportunity. Give it a chance.I dont promise often however i will promise that i will stay here again.... thank you everyone for your respect and kindness! sincerely, Jacob.
Stayed 1 night in Mar 2025

2/10 Terrible

Kalean

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ghetto Ass Hotel

Stayed 1 night in Mar 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

A mixed bag experience

The experience was a mixed bag. The people were friendly, and there was an amazing breakfast. I booked partly due to an advertised indoor pool as I was bringing children with. The entire pool area was tore up, under construction, and completely unusable. There were wires sticking out of the ceiling where there should have been a smoke detector. The ad stated the room had a balcony overlooking the pool area. It was a ground floor room near a very loud exit/entry door. I do think that this property has the potential to be an excellent stay. I just don't think that the current price level for the current amenities definitely do not match. We did utilize the pool at the local YMCA for an additional $25 to allow the kids the swim time they were looking forward to. I guess the biggest let down was choosing a more expensive option based on the ad listing over a couple other options with working amenities for around half the price. Again though, the breakfast and employees were some of the best we have encountered.
Stayed 1 night in Mar 2025

4/10 Poor

Verified traveler

Traveled with family
Liked: Room comfort
Disliked: Property conditions & facilities
Definitely a work in progress. The check in area is not well marked or well attended. No nametags. A ton of interior construction, as well as equipment and mess that goes along with it. Not ADA friendly, step ups or downs on nearly every door. No elevator. The room I had was clean, and all the furniture was new, so that was a plus. But the walls, while freshly painted, holes and dents were not properly prepped prior to the paint. The front cover came completly off of the AC unit when I turned it on, the insde was pretty dirty, it was snapped back on. Exposed nails in a door frame.The sink top was not secured to the cabinet, electrical outlets were not screwed into the wall, and the faucet deivered hot water to the right, cold to the left. The water was hot, so that and the new showerhead were nice. There appears to be a fair amount of long term residents, and it seems that they are also "employed" by the inn as they were back and forth behind the desk, in and out of work areas, and helping with food prep in the breakfast area. Again, no nametags or dress code, so unsure. The breakfast was ok, fresh fruit, eggs, french toast, pancakes and beverages. No gloves used for cooking, and prep area open and accessed by many. High chairs would have been nice. I can't truly recommend staying here while the reno is still in progress. And I would suggest during the transition that nametags and/or uniforms be utilized to help the short term guests know who to ask with questions/ concerns.
Stayed 2 nights in Mar 2025

4/10 Poor

chad

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
Was in terrible condition, it was under construction and nothing was finished. It was very noisy and i just got a eerie feeling from the staff who were clearly high on something and the lobby smelled of weed and incents
Stayed 3 nights in Mar 2025

4/10 Poor

Sophia

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Not the cleanest, but the staff were friendly. They took our concerns seriously and issued a refund. They should not be open during construction, and they need to focus on their rooms cleanliness and appearance.
Stayed 1 night in Mar 2025

6/10 Okay

Luke David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Pool area will be great when finished. Clean rooms
Stayed 1 night in Mar 2025