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Best Western Ebbw Vale

3.0 star property

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Photo gallery for Best Western Ebbw Vale

Breakfast, lunch and dinner served
Exterior
Reception
Deluxe Double Room, 1 King Bed | Premium bedding, free WiFi, bed sheets
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Restaurant
  • Laundry
  • Housekeeping
$73
includes taxes & fees
Dec 31 - Jan 1, 2026

Explore the area

View in a map
7 Bridge Street, Ebbw Vale, Wales, NP23 6EY
  • Place, Parc Bryn Bach
    ‪5 min drive‬
  • Place, Bedwellty House and Park
    ‪6 min drive‬
  • Place, Brecon Beacons National Park
    ‪8 min drive‬
  • Airport, Cardiff (CWL-Cardiff Intl.)
    ‪56 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

Premium bedding, free WiFi, bed sheets

Standard Room, 2 Double Beds, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Twin Bed, Non Smoking

Premium bedding, free WiFi, bed sheets

Standard Room, 1 Twin Bed, Non Smoking

7.0 out of 10
Good
(4 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Premium bedding, free WiFi, bed sheets

Standard Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds, Non Smoking

Premium bedding, free WiFi, bed sheets

Standard Room, Multiple Beds, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room, 1 Double Bed, Accessible, Non Smoking (Walk-in Shower)

Premium bedding, free WiFi, bed sheets

Standard Room, 1 Double Bed, Accessible, Non Smoking (Walk-in Shower)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed

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About this property

Best Western Ebbw Vale

3-star Ebbw Vale hotel with restaurant
Along with a restaurant, this smoke-free hotel has dry cleaning and laundry facilities. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk. Change of towels is available on request.
Best Western Ebbw Vale offers 37 accommodations with complimentary toiletries. Beds feature premium bedding. Digital television is provided.

Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access. Hair dryers, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The hotel offers a restaurant. Wireless Internet access is complimentary. This Ebbw Vale hotel also offers laundry facilities, dry cleaning/laundry services, and an elevator. Complimentary secured self parking is available on site.

Best Western Ebbw Vale is a smoke-free property.

English breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Level Inn - This restaurant serves breakfast, brunch, lunch, and dinner. A children's menu is available. Reservations are required.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available 7:00 AM to 10:00 AM for a fee: GBP 8.99 for adults and GBP 8.99 for children
  • A restaurant

Restaurants on site

  • Level Inn

Things to do

  • Bicycle storage

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch TV with digital channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 5
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from December 3 2025 to March 1 2026 (completion date subject to change). The following areas are affected:
  • Exterior
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 7 per stay
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 20 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately GBP 8.99 for adults and GBP 8.99 for children
  • Early check-in fee: GBP 5 (subject to availability)
  • Rollaway bed fee: GBP 7 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

Property is also known as

Level Inn
Best Western Ebbw Vale Hotel
Best Western Ebbw Vale Ebbw Vale
Best Western Ebbw Vale Hotel Ebbw Vale

Best Western Ebbw Vale Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 98 out of 218 reviews
Rating 8 - Good. 59 out of 218 reviews
Rating 6 - Okay. 39 out of 218 reviews
Rating 4 - Poor. 9 out of 218 reviews
Rating 2 - Terrible. 13 out of 218 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Peter

Traveled with group
Disliked: Property conditions & facilities, room comfort
This establishment used to be called the Level Inn when I stayed there a couple of years ago and it was pretty poor then Now under the Best Western badge nothing has really changed This hotel (which has the feel of an office block) needs, in my opinion, mega money spent on it to bring it up to what I call Best Western standard Better yet demolish it and start again
Stayed 1 night in Sep 2025

6/10 Okay

Paul

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Not Great

Dan who seems to do anything is superb, nothing too much, friendly and pleasant. Sadly the hotel isn’t, the walls are so thin you hear other guests up to about midnight, anyone near who flushes the loo at night will wake you up, then at 6am you hear grunting, TVs, coughing, nose blowing, farting, showers and toilets
Stayed 2 nights in Sep 2025

8/10 Good

robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly, good service, breakfast a little slow but good
Stayed 1 night in Sep 2025

8/10 Good

GEORGE, MERSEYSIDE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Mayur

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well worth the money! Happy with my stay
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideal!

Ideal!
Stayed 1 night in Aug 2025

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was everything good from a huge chain of hotels. Everything good, well maintained, quiet, new, comfortable. Parking OK. Very helpful lad on reception. Enjoyed the hotel.
Stayed 1 night in Aug 2025

8/10 Good

Michael

Liked: Staff & service
Good parking, staff are very friendly and helpful. Limited breakfast options, no vegan or veggie alternatives.
Stayed 3 nights in Aug 2025

8/10 Good

Christopher

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Matthew

Liked: Staff & service

Valleys town hotel

Room ok Could hear noise from town or close by road most if night I was staying to do parkrun in Bryn Bach (1 hour walk each way) Check out at 10 not ideal so left my bag then picked it up at 1045 but staff were brilliant they let me have a quick shower
Stayed 1 night in Aug 2025

8/10 Good

Mervyn

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very friendly hotel

Excellent staff
Stayed 1 night in Jul 2025

6/10 Okay

Andrew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room: clean, tidy, and comfortable Staff: friendly and helpful Food: didn't partake but breakfast smelled lovely and it was s popular with the e locals Around and about noisy till the wee small hours Car parking: absolutely appalling very limited spaces and parking on road was poor.
Stayed 2 nights in Jul 2025

8/10 Good

Gary

Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Sue

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable bed, good price and staff are very friendly
Stayed 1 night in Jul 2025

6/10 Okay

Michael george

Liked: Staff & service
Stayed 1 night in Jul 2025

6/10 Okay

Michael george

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff at this hotel was friendly and very helpful and polite especially Tristan who went out of his way to get me out of trouble as I turned up a day early The outside of the building looks very shabby and needs cleaning up and weeding The hotel itself would be ideal for contractors The walls between rooms are stud partitions and you can hear what next room is talking about the breakfast is plentiful and delicious would recommend and Susan such a happy soul and very obliging nothing is any trouble well done staff
Stayed 1 night in Jul 2025

8/10 Good

Sarah

Liked: Cleanliness, staff & service
Probably doesn’t happen every Fri
Stayed 2 nights in Jul 2025

8/10 Good

James

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Clive

Stayed 4 nights in Jul 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

kelly

Traveled with group
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
The manager locked the fans in tge office. With no AC it was miserable night. No counter in the bathroom for items.
Stayed 1 night in Jul 2025

6/10 Okay

Carl

Business traveler
Stayed 1 night in Jul 2025

4/10 Poor

Jayson

Disliked: Cleanliness, property conditions & facilities

Not great!

Room was small bathroom spelt like sewage. TV didnt work. The noise aswell was just ridiculous awake from 5.30am. Shame as we have stayed before and it was great.
Stayed 1 night in Jul 2025

4/10 Poor

john

Stayed 1 night in Jun 2025

8/10 Good

Peter

Stayed 1 night in Jun 2025