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The layout of the hotel is perfect, we parked indoors the underground parking with a quick walk to the reception where a very helpful and friendly receptionist welcomes you to the hotel. Then we headed out our Panoramic View room, which was immaculately clean, and the morning breakfast was perfect. We absolutely loved the train that takes you to the castle and downtown. In addition, the restaurant was able to accommodate for my wife’s gluten allergy (Celiac). We absolutely loved it.

The staff were helpful and friendly, they all spoke good English so communications were easy, Breakfast was great

Smallest hotel room ever. But all else was good

I wish my experience of staying at the K+K hotel was more hands on as to allow me to present a more insightful review. Unfortunately, when my wife and I, who were celebrating our 30th wedding anniversary, turned up at the hotel after a long delayed journey, we were told that our pre paid room was not available as it was given to another guest. The receptionist was obviously embarrassed and arranged for us to stay at a hotel down the road. Unfortunately, the replacement hotel was of far less inferior quality and lacked the amenities of the 4 star hotel we booked, including a bar, gym, sauna, outdoor area etc. it was also disappointing that they failed to rectify the problem for the 2nd night. I have written to Hotels.com, as I only booked through them to guarantee the extra protection that they offer. So far, I have had no response!

Todo super bien! Limpio, bien ubicado y todos super amables y buena atención

Loved the super helpful staff

Super.

Most of the staff were very friendly and helpful