Hennessy Park Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hennessy Park Hotel

Outdoor pool, sun loungers
Exterior
Classic Room | Premium bedding, minibar, in-room safe, desk
Terrace/patio
Library

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Gym
  • Pool
  • 24/7 front desk
  • Breakfast available
  • Room service

Explore the area

Map
65, Ebene Cybercity, Ebene
  • Ebene Commercial Centre
    2 min walk
  • Grand River North West
    13 min walk
  • University of Mauritius
    20 min walk
  • Mahebourg (MRU-Sir Seewoosagur Ramgoolam Intl.)
    37 min drive

Room options

Classic Room

  • 377 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed OR 1 Twin Bed

Junior Suite

  • 775 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Hennessy Park Hotel

4-star Ebene hotel with coffee shop/cafe
This hotel features 2 restaurants, a full-service spa, and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a poolside bar are onsite.
Hennessy Park Hotel offers 108 accommodations with minibars and safes. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Bathrooms include showers, bathrobes, slippers, and hair dryers.

This Ebene hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

In addition to a full-service spa, Hennessy Park Hotel features an outdoor pool and a sauna. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.

This 4-star property offers access to a business center and 4 meeting rooms. Event facilities measuring 9688 square feet (900 square meters) include a conference center. This business-friendly hotel also offers a 24-hour fitness center, a library, and a terrace. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking is available on site.

Hennessy Park Hotel has designated areas for smoking.

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Grain d'Sel - This restaurant serves breakfast, lunch, and dinner.
SushiMe - This restaurant serves lunch and dinner. Open daily.
Backstage - This bar serves lunch and dinner. Happy hour is offered. Open daily.
Rocher Coco - Onsite coffee shop. Open daily.
24-hour room service is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: EUR 19 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Backstage
  • Grain d'Sel
  • Rocher Coco
  • SushiMe

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Library
  • Outdoor pool
  • Pilates classes
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4 meeting rooms
  • Business center
  • Conference center (9,688 square feet of space)

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 2009
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 4 and up, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete vaccination at least 14 days prior to check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 26.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Eve (24 December) Gala Dinner per adult: EUR 60
  • New Year's Eve (31 December) Gala Dinner per adult: EUR 65
  • COVID-19 testing fee (antigen/rapid screening): EUR 5 per person, per stay.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately EUR 19 per person
  • Airport shuttle fee: EUR 85 per room (one-way)
  • Rollaway bed fee: EUR 26.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

Hennessy Hotel
Hennessy Park
Hennessy Park Ebene
Hennessy Park Hotel
Hennessy Park Hotel Ebene
Hotel Hennessy
Hennessy Park Hotel Mauritius/Ebene
Hennessy Park Hotel Hotel
Hennessy Park Hotel Ebene
Hennessy Park Hotel Hotel Ebene

Hennessy Park Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 49 out of 121 reviews" "
Rating 8 - Good. 44 out of 121 reviews" "
Rating 6 - Okay. 15 out of 121 reviews" "
Rating 4 - Poor. 4 out of 121 reviews" "
Rating 2 - Terrible. 9 out of 121 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Colon

Stayed 1 night in Feb 2024

10/10 Excellent

Aditya

Stayed 1 night in Feb 2024

10/10 Excellent

TERRY

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Dec 2023

2/10 Terrible

Brian

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel not as described - Pool closed.
Hotel not as described, the pool is and has been closed for months despite being advertised on the website (and hotels.com website) as being available, not the case. Ruined the stay. Hotel only willing to offer 10% refund which was rightly declined. Offer upped to include dinner, also declined. Hotels.com were worse than useless and their rep couldn't even work out 10% of the total, failed as basic maths and under refunded despite me refusing the refund anyway. Went to American Express who charged back 50% of the booking to the hotel and rightly so, taken 8 weeks to get the right decision but finally got there. Would never stay in this establishment again and will go out of my way to ensure everyone else we fly to the island doesn't either.
Stayed 2 nights in Sep 2023

8/10 Good

Jay, Los Gatos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t get the pleasing experience from the Spa. Otherwise, everything was good. Great for business meetings around and at the hotel.
Stayed 6 nights in Apr 2023

2/10 Terrible

M

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed at the Hennessy the second time, after me complaining that our room wasn't cleaned until after 4pm on the first trip, it happened again. The hotel is under renovations are taking place late into the night even after complaining it didnt stop until at 11pm. The next night there was a party and music was so loud that we didnt get much sleep as it went on until after 1am.
Stayed 2 nights in Mar 2023

2/10 Terrible

Wayne

Business traveler
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
This was a work trip and I took my wife we were very disappointed in that the hotel had some refurbishment being done and the swimming pool and pool area was out of bounds this was not highlighted when making the booking and paying full price. The breakfast was overall good but the food in the evening was poor so we only ate in the hotel one night there are eateries in walking distance. We did get a room upgrade which I may have got anyway as I am a Hotels Gold member. Wayne
Stayed 4 nights in Feb 2023

6/10 Okay

Kishore

Business traveler
Disliked: Property conditions & facilities
Highly overrated
Too overrated hotel Very poor service at restaurants Bar lounge very arrogant & unfriendly staff Only good thing was staff at Reception were very friendly Given an alternative choice I wouldn’t stay again
Stayed 3 nights in Feb 2023

8/10 Good

Opeyemi

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Perfect location for vacation, front desk is good but Dimitris (a front desk staff) is super amazing. Kitchen has organic food but adding more food on the menu will be really good for a long stay
Stayed 6 nights in Jan 2023

2/10 Terrible

mahesh

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
AC was not working and room service was not great + breakfast was not Upto the standard
Stayed 3 nights in Jan 2023

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was very good. Should I recommend improvement if the quality of food and service at the restaurant. I appreciate a lot the friendliness of the staff at the reception. Why not offering a welcome drink at customers on arrival ?
Stayed 1 night in Jan 2023

2/10 Terrible

Simon

Business traveler
Terrible night stay
It was a disaster - I have stayed at this hotel over 100 nights before - not sure if it is a change of owner that has caused it (my last stay was June 2022) but there was so much wrong 1. Aircon didnt work - 31 degrees outside - its a necessity 2. Dodgy plug in the room 3. 1 coffee in the 'tea and coffee provided 4. Sauna/stem area under refurbishment 5. Pool was having water treatment applied 6. no outside area due to pool being treated 7. Restaurant was poor service 8. No bread with dinner - not major but grouped together made to feel left out 9. Fish main meal - literally one piece of veg and a splatter of sauce - finger prints on plate dont like to complain and was only staying overnight as it was £170 per night - quite a hike on usual pricing
Stayed 1 night in Jan 2023

2/10 Terrible

Boode

8/10 Good

Verified traveler

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2022

2/10 Terrible

Justin

Business traveler
Disliked: Staff & service, property conditions & facilities
THEFT ISSUES
Hotel staff removed cash from wallet. Manager was supposed to follow up on Police report. But remains unavailable. Would not recommend staying at the hotel as it is not safe.
Stayed 3 nights in May 2022

10/10 Excellent

Frederic Nicolas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great services, Nice stay, Average food
The customer service is really on point: great communications via e-mail and warm welcoming at the front desk. I was greeted by the F&B manager and presented with the menu option in a professional way. The hotel and rooms were beautifully decorated and perfectly clean. While there was a strange sound coming from the air conditionning system, a technician came within minutes and fixed this. The services at the restaurant was very good. My only remarks is that for a 4-star, the food was not bad, but it was not memorable. I did order some fish & chips, and a beef burger at the Backstage Lounge for dinner. It was average overall. I did have some other options too, at the 2 other restaurants at the hotel. Breakfast service was 5 star. Breakfast content was Average. No buffet. If you want to have great business services, in a perfectly situated business location, this is the place. If you are looking for gatronomy, you might consider some other options.
Stayed 1 night in Aug 2021

10/10 Excellent

Carlo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best in Ebene
If you are going to Ebene, this is definitely the place to stay; very comfortable and the staff are very helpful and friendly.
Stayed 5 nights in Feb 2020

10/10 Excellent

Henré

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

Rajendran

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ebene Business Hotel
Conveniently located business hotel.
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveler

Stayed 1 night in Feb 2020

4/10 Poor

BULULU

Stayed 3 nights in Feb 2020

8/10 Good

Shaukat, Dubai

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good functional hotel in the center of Ebene. Very walkable to most offices.
Stayed 3 nights in Nov 2019

8/10 Good

Verified traveler

Stayed 3 nights in Oct 2019

10/10 Excellent

Yatin

Business traveler
Liked: Staff & service, room comfort
Stayed 5 nights in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2019