Staff were outstanding, the breakfast staff need a bit more training, ordered toast for four took a long time to arrive and had to ask for it, arrived with toast for two not four, apart from that breakfast was delicious, nice touch with coffee machine in reception and a good selection of coffees, heating in room not good but duty manager solved the problem and by the time we arrived back from our concert we had a nice warm bedroom, all in all we had a wonderful stay an will stay again.