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Ballantrae Albany Hotel

4.0 star property

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January 2025

Photo gallery for Ballantrae Albany Hotel

Honeymoon Suite, 1 Double Bed | Desk, iron/ironing board, free WiFi
Front of property
Lobby
Reception
Front of property

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

Map
39-47 Albany Street, Edinburgh, Scotland, EH1 3QY
  • Omni Centre Edinburgh
    4 min walk
  • Edinburgh Playhouse Theatre
    5 min walk
  • St. Andrew Square
    6 min walk
  • Edinburgh (EDI)
    38 min drive

Room options

View all photos for Twin Room

Twin Room | Desk, iron/ironing board, free WiFi

Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Honeymoon Suite, 1 Double Bed

Honeymoon Suite, 1 Double Bed | Desk, iron/ironing board, free WiFi

Honeymoon Suite, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed

Desk, iron/ironing board, free WiFi

Double Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room, 1 Twin Bed

Single Room, 1 Twin Bed | Desk, iron/ironing board, free WiFi

Single Room, 1 Twin Bed

  • Sleeps 1
  • 1 Twin Bed

View all photos for Executive Double Room, 1 Double Bed

Desk, iron/ironing board, free WiFi

Executive Double Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds | Desk, iron/ironing board, free WiFi

Family Room, Multiple Beds

  • 194 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

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Exterior

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The price is $157
per night
$189 total
includes taxes & fees
Dec 11 - Dec 12
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About this property

Ballantrae Albany Hotel

4-star hotel in Edinburgh City Centre
This smoke-free hotel features a bar/lounge, a 24-hour front desk, and tour/ticket assistance. WiFi in public areas is free. Other amenities include a front-desk safe.
Ballantrae Albany Hotel offers 42 accommodations with coffee/tea makers and hair dryers. Televisions come with digital channels. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Ballantrae Albany Hotel features tour/ticket assistance, room service (during limited hours), and a front-desk safe. Public areas are equipped with complimentary wireless Internet access. A bar/lounge is on site where guests can unwind with a drink.

Ballantrae Albany Hotel is a smoke-free property.

Continental breakfasts are available for a surcharge.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Continental breakfast available for a fee: GBP 8.50 per person
  • A bar/lounge

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • No elevator

More

  • 3 floors
  • Smoke-free property

Room amenities

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch TV with digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately GBP 8.50 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators

Property is also known as

Albany Ballantrae
Albany Ballantrae Hotel
Ballantrae Albany
Ballantrae Albany Edinburgh
Ballantrae Albany Hotel
Ballantrae Albany Hotel Edinburgh
Albany Hotel Edinburgh
Ballantrae Albany Hotel Edinburgh, Scotland
Hotel Ballantrae Albany
Ballantrae Albany Hotel Hotel
Ballantrae Albany Hotel Edinburgh
Ballantrae Albany Hotel Hotel Edinburgh

Ballantrae Albany Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 283 out of 999 reviews" "
Rating 8 - Good. 445 out of 999 reviews" "
Rating 6 - Okay. 174 out of 999 reviews" "
Rating 4 - Poor. 63 out of 999 reviews" "
Rating 2 - Terrible. 34 out of 999 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Sean yaw

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2020

6/10 Okay

Stefka

Disliked: Property conditions & facilities, room comfort
The room was clean but I felt very cold as the heating was not work
Stayed 3 nights in Oct 2020

10/10 Excellent

MATTHEW

Stayed 2 nights in Oct 2020

8/10 Good

Natasa

Liked: Cleanliness, staff & service, property conditions & facilities
Plus: Great breakfast, good location, good overall value for money. Minus: Housekeeping did not attend room once during my 3 nights/2 day stay. Was not provided with any information on check in, had to search the room for the info book to find out when breakfast was served and what the wifi password was.
Stayed 3 nights in Oct 2020

8/10 Good

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice couple stay
Nice stay again. Only issue was no bar facilities due to covid but didn't affect it much. Lovely staff as usual
Stayed 1 night in Oct 2020

8/10 Good

Ross

Stayed 3 nights in Oct 2020

2/10 Terrible

Gwen

Disliked: Staff & service, property conditions & facilities, room comfort
Disappointing Hotel
Stayed in Room 309There were a number of issues with the room which I would mainly have described as annoyances but over the short period of time we were in the room they started to add up and culminated with a major issue in that we had no hot water on Saturday morning. We called reception to report this and received a call back to say a couple of boilers had been fau Shabby appearance - stained carpet and large stains on bathroom ceiling. The bedroom Venetian blind was faulty. The TV came on of it’s own accord at three points during the night! In the morning the TV no longer had a signal so we were unable to watch any programs. Lastly, on leaving the hotel the hand sanitiser was empty. This was around 10am, I would have expected, given the current situation, that it would be refilled at the very least first thing in the morning. As you can expect we were extremely disappointed with our stay and hope that you will consider some sort of recompense for having provided us wit( such poor service. I look forward to hearing from you. Regar
Stayed 1 night in Oct 2020

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location, nice building. Good service; staff friendly and helpful.
Stayed 2 nights in Oct 2020

8/10 Good

Blair

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2020

8/10 Good

D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was great value for a beatiful hotel. The room was very clean and great amenities would definately return
Stayed 1 night in Sep 2020

4/10 Poor

Ian

Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2020

6/10 Okay

Ben

Stayed 2 nights in Sep 2020

8/10 Good

Shelley

Traveled with group
Liked: Room comfort
3 night stay in reasonably priced hotel
3 nights in Edinburgh and this was a good hotel. There were restrictions on the cleaning due to covid restrictions but if we needed clean towels etc we just had to ask but they were not allowed to clean the room during our stay. The hotel is located in a good position near the theatres and was only a short 10 min walk into the centre/Princes St. There were some aspects of the hotel that needed attention, ie the water pressure was really poor so you had to leave this running for about 15 mins to get hot water, the door handle fell off, the toilet cistern dripped all night however, this was ok for what we needed it for - good location with a comfy bed. The room and the bathroom were huge and the continental breakfast was well replenished each morning - don't expect a cooked breakfast as some people weren't happy with this but it was clear that it was continental only. I would probably pick a different hotel if staying again in Edinburgh but this was reasonably priced in a good location so nothing to really complain about - overall was happy with our stay.
Stayed 3 nights in Sep 2020

4/10 Poor

Niki, Northern Ireland

Disliked: Staff & service, amenities, property conditions & facilities
The staff wasn’t very friendly and the room was full of mould and not very clean. I won’t be staying there again
Stayed 1 night in Sep 2020

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service
Poor Stay
Room was changed to an enormous suite which although spacious, was unneeded (4 beds for only myself and my partner) Service on entry and leaving was very poor. Unfriendly staff who were rude and not knowledgable on the hotel and room. Would not stay here again.
Stayed 1 night in Sep 2020

6/10 Okay

Kacper

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2020

6/10 Okay

Colin

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Buy some new mattresses
We were put in a twin room despite booking a double but maybe that was because we tried to check in half an hour early. One of the twin beds had a terrible mattress. Seemed like the springs had broken. Sagging into the middle.
Stayed 1 night in Sep 2020

6/10 Okay

Pawel

Liked: Staff & service
Disliked: Room comfort
Stayed 1 night in Aug 2020

8/10 Good

Lorraine

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The staff were lovely but the room could have done with a good clean especially the bathroom the radiator was dripping the floor was filthy in corners there was what should have been fixings on walls but must have broken off and left The room we were in you could hear what sounded like running water must have been pipes from upstairs down the wall the bed was on, we had 2 cups one spoon and one saucer for our 3 day stay there was no batteries in tv remote and no towel change in the 3 days it says 4* but I would not say above 3*
Stayed 3 nights in Aug 2020

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointing
Went for a nice 4* experience in Edinburgh. I came out barely rating the place 3*. The room did not have the basics like a hairdryer. I had to keep going to reception asking for small bits you expect in a room. After following normal protocol of keeping the door handle label to have the room serviced, I did not realise you had to declare to the reception also for the room to be serviced. Considering the cleaners equipment was placed conveniently outside my room (which is on the ground floor and next to reception, in perfect view), making it impossible for them to miss the sign on the door. We had multiple insect within the room and bathroom, which would have died in the bathroom and the bedroom. The breakfast was the biggest let down. They clearly do not have enough staff working to operate a smooth running service, with very minimal option. The poor staff was swept off their feet the whole time with one person having to clean and tidy the whole dinning area. I will not be staying there again.
Stayed 2 nights in Aug 2020

2/10 Terrible

Martin, Motherwell

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't like anything room needed decorated fridge in room not put on after asking twice for it to be put on restaurant had part of ceiling hanging down over food staff no polite in anyway
Stayed 2 nights in Aug 2020

8/10 Good

Pawel

Liked: Staff & service, room comfort
Stayed 2 nights in Aug 2020

6/10 Okay

Fabienne, London

Liked: Staff & service
Disliked: Property conditions & facilities
Hotel could be nice but in need of redecorating From front basement with litter To reception with stained carpet To old blinds in the room...to door knobs making a lot of noise...to dark breakfast room in the basement..to laundry on display on the way to breakfast room absolutely not a 4 stars....to single room having bars on windows for security
Stayed 4 nights in Aug 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely experience
Was a lovely stay, however out room was so hot and there was only one window. Staff were so lovely we will definitely be back
Stayed 1 night in Aug 2020