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New Town Hotel

4.0 star property

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Photo gallery for New Town Hotel

Exterior
Reception
Reception
Restaurant
Desk, iron/ironing board, free WiFi, bed sheets

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Bar
  • Housekeeping
  • 24/7 front desk
$100
includes taxes & fees
Jan 14 - Jan 15, 2026

Explore the area

View in a map
8-12 York Place, Edinburgh, Scotland, EH1 3EP
  • Place, St. Andrew Square
    ‪3 min walk‬
  • Place, George Street
    ‪4 min walk‬
  • Place, Princes Street
    ‪4 min walk‬
  • Airport, Edinburgh (EDI)
    ‪26 min drive‬

Room options

View all photos for Double Room

Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Double Room

7.8 out of 10
Good
(10 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Quadruple Room

Quadruple Room | Desk, iron/ironing board, free WiFi, bed sheets

Quadruple Room

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Single Room, 1 Twin Bed, Ensuite

Desk, iron/ironing board, free WiFi, bed sheets

Single Room, 1 Twin Bed, Ensuite

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple Room

Triple Room | Desk, iron/ironing board, free WiFi, bed sheets

Triple Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Twin Room

Twin Room | Desk, iron/ironing board, free WiFi, bed sheets

Twin Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 2 Twin Beds

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About this property

New Town Hotel

4-star hotel in Edinburgh City Centre
A bar/lounge, a 24-hour front desk, and tour/ticket assistance are available at this smoke-free hotel. WiFi in public areas is free.
New Town Hotel offers 31 accommodations with coffee/tea makers and hair dryers. Televisions come with digital channels.

Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

New Town Hotel features tour/ticket assistance. Wireless Internet access is complimentary. A bar/lounge is on site where guests can unwind with a drink.

New Town Hotel is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily full breakfast available 8:00 AM to 10:00 AM for a fee: GBP 17 per person
  • A bar/lounge

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • No elevator

More

  • 2 buildings
  • 5 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately GBP 17.00 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators

Property is also known as

Ballantrae Edinburgh
Ballantrae Hotel
Ballantrae Hotel Edinburgh
Hotel Ballantrae
The Ballantrae Hotel Edinburgh, Scotland
Ballantrae Hotel
New Town Hotel Hotel
New Town Hotel Edinburgh
New Town Hotel Hotel Edinburgh

New Town Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 43 out of 79 reviews
Rating 8 - Good. 17 out of 79 reviews
Rating 6 - Okay. 13 out of 79 reviews
Rating 4 - Poor. 4 out of 79 reviews
Rating 2 - Terrible. 2 out of 79 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kay

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Charlie

Stayed 3 nights in Sep 2025

10/10 Excellent

Daugherty, Flushing

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great old property. Our room had 12ft ceilings and was large and comfortable. Just far enough from Old Town to get away from main crowds. Plenty of shops and restaurants nearby. There’s a private on-site restaurant that was incredible for breakfast! All the sites are in walking distance. They were in the process of doing a remodel (late September) which is looking great. Otherwise they would’ve gotten 5 stars. Staff was available and attentive. I just reserve the 5 for the above and beyond stuff.
Stayed 3 nights in Sep 2025

10/10 Excellent

Chris

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent boutique hotel with large rooms, good size bathroom and everything you need. Good location just 10 mins from main train station and close to all the sites, restuarants and bars.
Stayed 1 night in Sep 2025

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room with a comfortable bed. Good tea & coffee facilities though a couple more tea bags would not go amiss.
Stayed 1 night in Sep 2025

10/10 Excellent

Paul

Stayed 1 night in Sep 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely weekend in Edinburgh!

The hotel is in a good location within walking distance of Princes Street. It is well decorated, clean and the staff are very helpful. Although a bar is advertised, this is not in service.
Stayed 3 nights in Sep 2025

8/10 Good

john

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Jirat

Liked: Staff & service
Disliked: Property conditions & facilities
No elevator. Dont bring heavy luggage at all or you gonna get bad backpain
Stayed 2 nights in Sep 2025

4/10 Poor

Dylan

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
Very good location and ideal for getting into town. However there was a bug on the bed which put us off, then found one of the pillows had loads of stains on. Our room was right next to public toilets in the hotel which means you can hear the doors and flushes. The shower did not feel private as there was no blinds in the bathroom and the shower was opposite other buildings. You could also hear staff and guests talking and coming up and down the stairs all night.
Stayed 1 night in Sep 2025

8/10 Good

Andrew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Very good, but NB no lift as it's a listed building
Stayed 3 nights in Aug 2025

2/10 Terrible

Eric

Stayed 1 night in Aug 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located. Close to both bus and train station. Most Edfringe venues are within a 20min walk. Staff kindly facilitated a move to the sister hotel The Albany as there was a noise issue in the booked room. The staff at the albany were great and many thanks to the gentleman who helped with the move. Would def recommend.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jeanne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very comfortable stay.

Stayed 2 nights in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room
Stayed 1 night in Aug 2025

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay, nice clean hotel, perfect location, close to shops and transport
Stayed 2 nights in Aug 2025

8/10 Good

Jack, Dallas

Liked: Cleanliness, staff & service, property conditions & facilities
Good accommodations!
Stayed 1 night in Aug 2025

6/10 Okay

Jack, Dallas

Liked: Staff & service
I booked 2 separate consecutive one night’s stays. Night 1 was excellent with a nice room but a long walk up 4 or 5 floors (without an elevator). Night two was a trip down 2 floors underground and I encountered dust and various flying insects … not a pleasing room. The rooms were functional and the entire place had new carpet. I didn’t like being moved from the penthouse to the dungeon, but I did make 2 separate reservations and they must have run out of good rooms for my second night … although I did request (twice) at check in to not be moved … they just smiled and nodded … and then ignored my request. In conclusion, I might stay here again but it would require me knowing what room I’m getting and I don’t think that’s possible to know that in advance.
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel option

Very comfortable, spacious and modern room just a few blocks from restaurants, shops and the train. Easy check in and kind staff. Aside from having no lift (we were on the 3rd floor), it was perfect for our stay.
Stayed 2 nights in Jul 2025

6/10 Okay

Susanne

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Disappointing Stay Despite a Lovely Room and Friendly Staff I stayed at this hotel recently and, while the room itself was lovely and the staff were generally accommodating, my experience was unfortunately overshadowed by several issues that I wouldn’t expect at this price point. To start with, the cleanliness of the bathroom was unacceptable. The toilet was not clean on arrival — there were visible faeces inside, which was absolutely disgusting. Additionally, there were cobwebs in the window and ledge, indicating a lack of attention to detail when it comes to housekeeping. I had also informed the hotel the day before about gluten intolerance, yet they were unable to provide a gluten-free breakfast the next morning. Although they did apologise for the situation with the bathroom and offer a complimentary breakfast as compensation, it was disappointing. Given the premium rate for the room, I expected a much higher standard of cleanliness and service. While I appreciated the staff’s apology and effort to make amends, I wouldn’t return based on this experience.
Stayed 2 nights in Sep 2025

10/10 Excellent

Elisabeth

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es liegt sehr zentral
Stayed 1 night in Sep 2025

6/10 Okay

Claudia

Liked: Cleanliness, staff & service
Disliked: Room comfort

Poco criterio con sus huéspedes

La ubicación del hotel es excelente, pero en realidad no es hotel sino una casa grande. Mi padre con 86 años le han dado una habitación en la cuarta planta sin ascensor!!!.. es una gran falta de criterio!!!! Y fueron 4 días los que estuvo alojado. Eso de verdad es no tener criterio…..
Stayed 3 nights in Sep 2025