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New Town Hotel

4.0 star property

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Photo gallery for New Town Hotel

Desk, iron/ironing board, free WiFi, bed sheets
Exterior
Reception
Free toiletries, hair dryer, towels
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Free WiFi
$159
includes taxes & fees
Nov 2 - Nov 3

Explore the area

View in a map
8-12 York Place, Edinburgh, Scotland, EH1 3EP
  • Place, Edinburgh Playhouse Theatre
    ‪6 min walk‬
  • Place, Royal Mile
    ‪9 min walk‬
  • Place, Edinburgh Castle
    ‪14 min walk‬
  • Airport, Edinburgh (EDI)
    ‪20 min drive‬

Room options

View all photos for Double Room

Desk, iron/ironing board, free WiFi, bed sheets

Double Room

7.8 out of 10
Good
(10 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Quadruple Room

Free toiletries, hair dryer, towels

Quadruple Room

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Single Room, 1 Twin Bed, Ensuite

Single Room, 1 Twin Bed, Ensuite | Desk, iron/ironing board, free WiFi, bed sheets

Single Room, 1 Twin Bed, Ensuite

  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple Room

Desk, iron/ironing board, free WiFi, bed sheets

Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Twin Room

Desk, iron/ironing board, free WiFi, bed sheets

Twin Room

  • Sleeps 2
  • 2 Twin Beds

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  • Housekeeping
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About this property

New Town Hotel

4-star hotel in Edinburgh City Centre
A bar/lounge, a 24-hour front desk, and tour/ticket assistance are available at this smoke-free hotel. WiFi in public areas is free.
New Town Hotel offers 31 accommodations with coffee/tea makers and hair dryers. Televisions come with digital channels.

Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

New Town Hotel features tour/ticket assistance. Wireless Internet access is complimentary. A bar/lounge is on site where guests can unwind with a drink.

New Town Hotel is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily full breakfast available 8:00 AM to 10:00 AM for a fee: GBP 17 per person
  • A bar/lounge

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • No elevator

More

  • 2 buildings
  • 5 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 17.00 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators

Property is also known as

Ballantrae Edinburgh
Ballantrae Hotel
Ballantrae Hotel Edinburgh
Hotel Ballantrae
The Ballantrae Hotel Edinburgh, Scotland
Ballantrae Hotel
New Town Hotel Hotel
New Town Hotel Edinburgh
New Town Hotel Hotel Edinburgh

New Town Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 25 out of 50 reviews
Rating 8 - Good. 13 out of 50 reviews
Rating 6 - Okay. 8 out of 50 reviews
Rating 4 - Poor. 2 out of 50 reviews
Rating 2 - Terrible. 2 out of 50 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

AUSTEN

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

New Town Old Values!

If you are looking to stay in central Edinburgh for a great price this is the hotel for you. Split over two sites the venue is clean, brigh and modern. The Scottish breakfast was very tasty and included haggis and black pudding. Other options were available. One street up from the station so good travel links. Ask for a bedroom in the second block as it includes wonderful views of the city.
View from 126
Great Breakfast
Stayed 2 nights in Oct 2025

8/10 Good

Ricardo

Traveled with partner
Liked: Cleanliness, staff & service, amenities
.
Stayed 2 nights in Oct 2025

10/10 Excellent

Tia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful but cold room. Nicely updated bathroom. Friendly staff
Stayed 2 nights in Oct 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

Philip

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, the hotel has been totally renovated and has very spacious and will appointed rooms. Staff was very friendly. It is a new hotel so they are still working on improvements to service. Tram to the city and airport is a two minute walk. Ten minute walk to the royal mile. Plenty of Cafe and pubs near by. Next time in Edinburgh we will definitely stay here.
Stayed 3 nights in Oct 2025

10/10 Excellent

LOUISE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good standard room. Staff went out of their way to be helpful. Really appreciated as i arrived past 11pm.
Stayed 1 night in Sep 2025

8/10 Good

Claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely fresh room, comfortable, very clean. Great location. Staff welcoming and friendly. Rooms may not be suitable for those less mobile due to stairs.
Stayed 1 night in Oct 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Comfortable room. Great location
Stayed 2 nights in Oct 2025

2/10 Terrible

Anastasia

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay away

One of the worst hotels I’ve stayed in ever. First of all, my room was smelling of paint, I couldn’t open the window. I asked to be moved and they moved me to a different room. The staff was aware of the smell, so I wonder why I wasn’t given that room from the beginning. I asked to clean the room and bring me some water, and that wasn’t organized. Only the bed was made. And finally on my last night a fire alarm went off at 1:30 in the morning because one of the clients smoked in their room. When I was going down barefoot in my pyjamas, one of the hotel managers ran past me without notifying me that I can safely return to my room and not wait outside. Horrible treatment!
Stayed 2 nights in Oct 2025

10/10 Excellent

Kay

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Charlie

Stayed 3 nights in Sep 2025

10/10 Excellent

Daugherty, Flushing

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great old property. Our room had 12ft ceilings and was large and comfortable. Just far enough from Old Town to get away from main crowds. Plenty of shops and restaurants nearby. There’s a private on-site restaurant that was incredible for breakfast! All the sites are in walking distance. They were in the process of doing a remodel (late September) which is looking great. Otherwise they would’ve gotten 5 stars. Staff was available and attentive. I just reserve the 5 for the above and beyond stuff.
Stayed 3 nights in Sep 2025

10/10 Excellent

Chris

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent boutique hotel with large rooms, good size bathroom and everything you need. Good location just 10 mins from main train station and close to all the sites, restuarants and bars.
Stayed 1 night in Sep 2025

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room with a comfortable bed. Good tea & coffee facilities though a couple more tea bags would not go amiss.
Stayed 1 night in Sep 2025

10/10 Excellent

Paul

Stayed 1 night in Sep 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely weekend in Edinburgh!

The hotel is in a good location within walking distance of Princes Street. It is well decorated, clean and the staff are very helpful. Although a bar is advertised, this is not in service.
Stayed 3 nights in Sep 2025

8/10 Good

john

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Jirat

Liked: Staff & service
Disliked: Property conditions & facilities
No elevator. Dont bring heavy luggage at all or you gonna get bad backpain
Stayed 2 nights in Sep 2025

4/10 Poor

Dylan

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
Very good location and ideal for getting into town. However there was a bug on the bed which put us off, then found one of the pillows had loads of stains on. Our room was right next to public toilets in the hotel which means you can hear the doors and flushes. The shower did not feel private as there was no blinds in the bathroom and the shower was opposite other buildings. You could also hear staff and guests talking and coming up and down the stairs all night.
Stayed 1 night in Sep 2025

8/10 Good

Andrew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Very good, but NB no lift as it's a listed building
Stayed 3 nights in Aug 2025

2/10 Terrible

Eric

Stayed 1 night in Aug 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located. Close to both bus and train station. Most Edfringe venues are within a 20min walk. Staff kindly facilitated a move to the sister hotel The Albany as there was a noise issue in the booked room. The staff at the albany were great and many thanks to the gentleman who helped with the move. Would def recommend.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jeanne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very comfortable stay.

Stayed 2 nights in Aug 2025