Four Points Flex by Sheraton Edinburgh

3.0 star property

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Photo gallery for Four Points Flex by Sheraton Edinburgh

CityRoom Edinburgh is situated in a historic building with a classical design.
Relax in a stylish room with a neatly made bed, wall-mounted TV, and large window offering plenty of natural light.
Enjoy a compact yet functional space with a dining area, kitchenette, and living space, featuring a sofa and city views.
Welcome to our reception area, featuring a geometric patterned design and a functional layout.
Relax in a stylish room with a flat-screen TV, comfortable chair, and a large mirror.

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Free WiFi

Explore the area

Map
25-33 Shandwick Place, Edinburgh, Scotland, EH2 4RG
  • Edinburgh International Conference Centre
    ‪6 min walk‬
  • Edinburgh Castle
    ‪9 min walk‬
  • Murrayfield Stadium
    ‪3 min drive‬
  • Edinburgh (EDI)
    ‪17 min drive‬

Room options

Double Room (Compact)

8.8 out of 10
Excellent
(23 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed

Superior Double Room, 1 King Bed

8.4 out of 10
Very good
(30 reviews)
  • 247 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

Family Quadruple Room

8.8 out of 10
Excellent
(35 reviews)
  • 269 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Double Room

8.6 out of 10
Excellent
(46 reviews)
  • 205 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Studio, 1 Double Bed

  • Sleeps 4
  • 1 Double Bed

Cabin

8.6 out of 10
Excellent
(19 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 Twin Bunk Bed

Studio, 1 King Bed, City View

  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Twin Beds

  • Sleeps 4
  • 2 Twin Beds

Standard Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

Suite, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(10 reviews)
  • 376 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

Studio Suite, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(7 reviews)
  • 335 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

Four Points Flex by Sheraton Edinburgh

3-star hotel in Haymarket
Along with dry cleaning, this smoke-free hotel has laundry facilities and a 24-hour front desk. WiFi in public areas is free. Additionally, tour/ticket assistance, a front-desk safe, and multilingual staff assistance are onsite.
Four Points Flex by Sheraton Edinburgh offers 72 accommodations with laptop-compatible safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Edinburgh hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Four Points Flex by Sheraton Edinburgh features multilingual staff, tour/ticket assistance, and laundry facilities. Wireless Internet access is complimentary. This Edinburgh hotel also offers dry cleaning/laundry services, a front-desk safe, and an elevator.

Four Points Flex by Sheraton Edinburgh is a smoke-free property.

Languages

Bulgarian, Czech, English, Hungarian, Italian, Polish, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking; discounts available

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator (32 inch wide door)

More

  • 1 building
  • 5 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Cityroomz
Cityroomz Edinburgh
Cityroomz Hotel
Cityroomz Hotel Edinburgh
Edinburgh Cityroomz
Cityroomz Edinburgh Scotland
Cityroomz Edinburgh Hotel
Cityroomz Edinburgh Hotel
Cityroomz Edinburgh Edinburgh
Cityroomz Edinburgh Hotel Edinburgh

Four Points Flex by Sheraton Edinburgh Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 402 out of 1006 reviews
Rating 8 - Good. 338 out of 1006 reviews
Rating 6 - Okay. 161 out of 1006 reviews
Rating 4 - Poor. 72 out of 1006 reviews
Rating 2 - Terrible. 33 out of 1006 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff. We were able to leave our luggage until check in time. Excellent bed. Terrific water pressure and hot water. Very good overall.
Stayed 3 nights in Apr 2025

8/10 Good

Justin

Liked: Staff & service
The property is very walkable to all major landmarks and is very convenient. We would have rated the property higher if we had been informed about the renovation. We would stay again
Stayed 3 nights in Apr 2025

8/10 Good

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for us
Stayed 3 nights in Apr 2025

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, property conditions & facilities
Whas a great experience; the place is very clean and the people are very nice.
Stayed 6 nights in Apr 2025

10/10 Excellent

minx

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and polite. The room was comfortable and clean
Stayed 3 nights in Apr 2025

6/10 Okay

A

Business traveler
Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2025

10/10 Excellent

Micheal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Apr 2025

10/10 Excellent

Aaron

Stayed 3 nights in Apr 2025

6/10 Okay

Daniel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very small room, toilet did not flush well
Stayed 4 nights in Mar 2025

10/10 Excellent

Kelcy

Stayed 2 nights in Mar 2025

8/10 Good

Laurent

Business traveler
Liked: Staff & service, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Maria Paola

Stayed 3 nights in Mar 2025

10/10 Excellent

Aleksandra

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and great location!
Stayed 8 nights in Mar 2025

10/10 Excellent

Anessa, Searcy

Liked: Cleanliness, staff & service, property conditions & facilities
Great place for a layover!
Stayed 3 nights in Mar 2025

6/10 Okay

Kimberley

Traveled with group
Liked: Cleanliness, staff & service
Rooms had temp on high heat No ventilation/ windows can’t be opened Water in room would be nice Fine for a very short trip
Stayed 1 night in Mar 2025

10/10 Excellent

Micayli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Seems they were undergoing some sort of construction during our stat. They had a make shift lobby on a stairwell. WiFi was out our entire trip which was very frusterating coming from out of country and relying in WiFi services at the hotel. The staff were very friendly and helpful! Room was pretty decent. Shower was a little small and dingy but overall a pretty average place to stay in the heart if Edinburgh
Stayed 2 nights in Mar 2025

8/10 Good

timothy

Liked: Staff & service, room comfort
Undergoing extensive refurbishment. Staff very welcoming and helpful
Stayed 1 night in Mar 2025

10/10 Excellent

maria a

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Vignesh

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay! The staff was all so nice and accommodating and gave us great ideas on things to do during our stay
Stayed 2 nights in Mar 2025

8/10 Good

Gwen

Liked: Cleanliness, staff & service, room comfort

Great location.

Renovations ongoing, but did not bother us. Great location, on bus/tram route with stop right outside the door! Princes street 5 mins walk, pubs and eateries a stones throw away. Susie on reception was very pleasant, welcoming and helpful, would definitely stay here again! (Although my husband complained there were no complementary biscuits!😁).
Stayed 2 nights in Mar 2025

6/10 Okay

Lewis

Liked: Cleanliness, staff & service

Spoiled by renovations and bad room

Having used Cityroomz Edinburgh a few times, we trusted them when booking again. After leaving luggage there before checking in, we received an email to say the room is ready (long before check-in time) and that the luggage was already taken to it which was great. The staff are incredibly friendly and welcoming and a joy to be around. The downsides sadly are that the hotel is being renovated in some form. The usual entrance is moved and there's no lift. Being put on the very top floor too, wasn't ideal. Certainly request a lower floor if you have issues walking or carrying bags. The renovation noise can be heard in the room during the day, starting at 8am. So be prepared for it, if you need to rest during the daytime. The room itself is usually good, but I think we drew the short straw. It was a low ceiling on one side, quite cold, the shower was very small and an adult human can't sit on the toilet in the usual way because of the shower door. Either sit sideways or open the door and put your feet in the shower. WiFi works, room and hotel is clean, staff lovely, I just hope the renovations hurry up for their own sake.
Stayed 1 night in Mar 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

lily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a muddle as it’s getting refurbished and I couldn’t get in but then a member of staff came out and helped me but I was awake nearly all night as traffic noise was horrendous
Stayed 1 night in Feb 2025