Hilton Edinburgh Carlton

4.0 star property

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Photo gallery for Hilton Edinburgh Carlton

Interior entrance
Exterior
Junior Suite, 1 King Bed (Lounge Access) | Egyptian cotton sheets, premium bedding, in-room safe, desk
Egyptian cotton sheets, premium bedding, in-room safe, desk
Restaurant

Reviews

8.4 out of 10
Very good

Popular amenities

  • Air conditioning
  • Bar
  • Room service
  • Gym

Explore the area

Map
19 North Bridge, Edinburgh, Scotland, EH1 1SD
  • Royal Mile
    ‪2 min walk‬
  • Princes Street
    ‪4 min walk‬
  • Edinburgh Castle
    ‪10 min walk‬
  • Edinburgh (EDI)
    ‪28 min drive‬

Room options

Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed, Accessible

  • Sleeps 2
  • 1 Queen Bed

Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

Room, 1 King Bed

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds

  • 269 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 Queen Bed

  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 2 Double Beds

  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

Executive Room, 1 Queen Bed, Business Lounge Access

  • 377 sq ft
  • Sleeps 2
  • 1 Queen Bed

Executive Room, 1 King Bed, Business Lounge Access

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 Double Bed, Accessible

  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed

Junior Suite, 1 King Bed (Lounge Access)

  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, Accessible

  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

Hilton Edinburgh Carlton

4-star hotel in Old Town Edinburgh
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Additionally, coffee/tea in a common area, 24-hour room service, and concierge services are onsite. Housekeeping is available on request.
Hilton Edinburgh Carlton offers 211 air-conditioned accommodations with laptop-compatible safes and safes. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary. This business-friendly hotel also offers a 24-hour fitness center, multilingual staff, and coffee/tea in a common area. Concierge services and wedding services can be provided.

Hilton Edinburgh Carlton is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
1900 Brasserie - Onsite brasserie.
1900 Bar - Onsite bar. Open daily.
Late night fare is available from 24-hour room service.

Languages

English, French, Hindi, Hungarian, Italian, Latvian, Polish, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: GBP 27.50 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • 1900 Bar
  • 1900 Brasserie

Things to do

  • 24-hour gym
  • Piano
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator (44 inch wide door)
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (40 inches high)
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2016
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV

Food and drink

  • 24-hour room service
  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 27.50 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Carlton Edinburgh
Hilton Edinburgh Carlton Scotland
Hilton Edinburgh Carlton Hotel
Hilton Carlton Hotel
Hilton Carlton
Hilton Edinburgh Carlton
Barcelo Edinburgh
Hilton Edinburgh Carlton Hotel
Hilton Edinburgh Carlton Edinburgh
Hilton Edinburgh Carlton Hotel Edinburgh

Hilton Edinburgh Carlton Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 511 out of 1007 reviews
Rating 8 - Good. 260 out of 1007 reviews
Rating 6 - Okay. 123 out of 1007 reviews
Rating 4 - Poor. 63 out of 1007 reviews
Rating 2 - Terrible. 50 out of 1007 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Jessica

Stayed 1 night in Jan 2025

10/10 Excellent

Kenneth, Tucson

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay
Stayed 1 night in Dec 2024

6/10 Okay

Caroline

Liked: Cleanliness
Disliked: Property conditions & facilities
Disappointed in the Hilton having stayed before
Booked as a Xmas present, have stayed before and was extremely disappointed. Had to move rooms because theee was a foul smell from the first room, think it was the drains. Windows in the room were filthy. Renovations being done to the elevators and scaffolding outside so overall the hotel looked like it was in need of a lot of repairs, the rooms are expensive - I think it’s unfair to charge these prices when you don’t get the usual Hilton experience. Ordered poached eggs for breakfast and they were cold. Won’t be back’
Stayed 1 night in Jan 2025

10/10 Excellent

Natalie

Stayed 2 nights in Jan 2025

10/10 Excellent

Jackelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Jixing, Wexford

Stayed 2 nights in Dec 2024

10/10 Excellent

Timothy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

Lissy

Traveled with family
Liked: Cleanliness, staff & service, amenities
Located right at the mouth of the Royal Mile with lots of shopping and dining options all around. The property is undergoing renovation though, with quite unsightly scaffolding across the front facade. Access to the hotel from Waverly station was a nightmare - we had to trudge up a winding road hauling four suitcases; a cab driver refused to take us to the hotel as it is so near! The stafff at the front desk later told us of an alternative route to the station (along Princes road) which made our journey back so much easier. It would be good to inform prospective guests about this route on the hotel website. We’d booked a room for four adults, which was a little tight (two double beds). Next time, we’d probably opt for two rooms instead. Amenities in the room were to usual Hilton standards. The Nespresso machine was a nice touch. More bottled water would have been good too; wee ended up buying our own.
Stayed 3 nights in Dec 2024

10/10 Excellent

S

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ticked every box
Lovely welcome. Baggage drop off service before check in and after checkout. Very good breakfast. Room great, huge beds. Fabulous location. Recommended
Stayed 2 nights in Dec 2024

6/10 Okay

Andrea

Traveled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Didnt think the room was worth over £500 for 2 nights. Rooms dated and headboards are marked. Nothing special and ive stayed in better low budget accommodation.
Stayed 2 nights in Dec 2024

6/10 Okay

Jennifer

Stayed 3 nights in Dec 2024

10/10 Excellent

michael

Stayed 1 night in Dec 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zero Hospitality
The assistant night manager was extremely dismissive and curt with us. We did not feel welcome at this hotel, for the price I will NEVER stay with Hilton again.
Stayed 1 night in Dec 2024

6/10 Okay

Glen

Liked: Cleanliness, property conditions & facilities, room comfort
A little disappointed
I wouldn’t have opted to stay there had I been aware of the work being done to the property. One of the lifts was out of order. The whole hobby area had temporary walls. Our room had a dangerous, cracked and loose tile in front of the sink.
Stayed 1 night in Dec 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 2 nights in Sep 2024

8/10 Good

Yong Hu

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Monique

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

6/10 Okay

Lisa

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Disappointing stay, but fabulous location
The hotel is in a fabulous location and has the potential to be grand and impressive but, at the moment is a building site. Check in was disorganised and I was sent away 3 times before my room was ready nearly an hour after check in time. The room was nice, clean and spacious but the bed was not comfortable and every time next door used their bathroom it sounded like the water was flooding through our ceiling! The bar staff were lovely and very helpful but I'm not sure we'll be back.
Stayed 1 night in Dec 2024

10/10 Excellent

Dominik

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

6/10 Okay

Michaela

Traveled with partner
Liked: Cleanliness, staff & service
The hotel was in a great location and it was easy to check in/out. Staff were friendly. The room was good for the price, however the floor was uneven and squeaky. The furniture was cramped in some areas. The walls are quite thin and it was easy to hear conversation of others who were in the rooms next door. There is currently a lot of renovation going on which we were unaware of so if you don’t mind gaps in ceilings and ladders you’ll be ok.
Stayed 2 nights in Dec 2024

8/10 Good

Hamed

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Michal

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Room are clean with a quality feel to them however, they are now starting to show the sign of their age through wear and tear, headboards are worn out, finishings and furnishings are showing signs significant wear.
Stayed 1 night in Dec 2024

10/10 Excellent

Allisa

Liked: Cleanliness, staff & service, property conditions & facilities
Very well located for the sights of Edinburgh. The hotel work and road work made it a little tricky. It was a great property and I would stay there again
Stayed 2 nights in Dec 2024