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Malmaison Edinburgh City

4.0 star property

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Photo gallery for Malmaison Edinburgh City

Club Double Room | In-room safe, desk, laptop workspace, blackout drapes
Exterior
Lounge
Bar (on property)
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet friendly
  • Room service
  • 24/7 front desk

Explore the area

Map
Buchan House, 21-22 St Andrew Square, Edinburgh, Scotland, EH2 1AY
  • Princes Street
    ‪3 min walk‬
  • Royal Mile
    ‪10 min walk‬
  • Edinburgh Castle
    ‪14 min walk‬
  • Edinburgh (EDI)
    ‪29 min drive‬

Room options

View all photos for Cosy Double

Cosy Double | In-room safe, desk, laptop workspace, blackout drapes

Cosy Double

  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Double Room

Club Double Room | In-room safe, desk, laptop workspace, blackout drapes

Club Double Room

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Club Twin Room

Club Twin Room | In-room safe, desk, laptop workspace, blackout drapes

Club Twin Room

  • 323 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Deluxe Double Room

Club Deluxe Double Room | In-room safe, desk, laptop workspace, blackout drapes

Club Deluxe Double Room

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Suite | In-room safe, desk, laptop workspace, blackout drapes

Suite

  • 398 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, laptop workspace, blackout drapes

Standard Double Room

  • 248 sq ft
  • Sleeps 2
  • 1 Double Bed

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About this property

Malmaison Edinburgh City

4-star hotel in Edinburgh City Centre
A restaurant, a bar/lounge, and 24-hour room service are available at this smoke-free hotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Malmaison Edinburgh City offers 72 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. 32-inch flat-screen televisions come with digital channels.

Bathrooms include bathtubs or showers with rainfall showerheads, complimentary toiletries, and hair dryers. This Edinburgh hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This eco-certified hotel also offers multilingual staff, laundry facilities, and dry cleaning/laundry services.

Malmaison Edinburgh City is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM.
Chez Mal Brasserie - Onsite brasserie.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 0.5 miles (GBP 17 per day); discounts available
  • Street parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 23 for adults and GBP 12 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Chez Mal Brasserie

Family friendly

  • In-room crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (44 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 30.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 23 for adults and GBP 12 for children
  • Nearby parking fee: GBP 17.00 per day (2625 ft away)
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector

Property is also known as

Malmaison Edinburgh City Hotel
Malmaison Edinburgh City Edinburgh
Malmaison Edinburgh City Hotel Edinburgh

Malmaison Edinburgh City Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 651 out of 1008 reviews
Rating 8 - Good. 232 out of 1008 reviews
Rating 6 - Okay. 76 out of 1008 reviews
Rating 4 - Poor. 33 out of 1008 reviews
Rating 2 - Terrible. 16 out of 1008 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Harmeet

Stayed 2 nights in Dec 2024

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Diann

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding Service
Gordon at the front desk was outstanding, made sure our stay was very comfortable. They had a very nice package for our puppy too.
Stayed 2 nights in Dec 2024

10/10 Excellent

Ashleigh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
The hitel was lovely inside staff were very helpful and friendly and the cooked breakfast was lovely
Stayed 1 night in Dec 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

John

Stayed 2 nights in Dec 2024

10/10 Excellent

ellie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

shirley

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central rooms nice but bar was very slow in serving and made a couple of mistakes
Stayed 1 night in Dec 2024

10/10 Excellent

Emily

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in the perfect location - a short walk from the Christmas markets, main shopping area and George’s street with bars and restaurants. The hotels bar was very nice, although a little small, with the eco friendly option to opt out of room service for a free drink. The breakfast was beautiful as always and the rooms clean and modern.
Stayed 2 nights in Dec 2024

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

julie, glasgow

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel / staff very friendly / room nice comfortable bed
Stayed 1 night in Dec 2024

10/10 Excellent

Myrna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, very friendly staff. The room was nice but a bit dark
Stayed 1 night in Dec 2024

10/10 Excellent

Siobhan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with friendly and helpful staff
Stayed 1 night in Dec 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Amandeep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in Dec 2024

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful weekend stay
Was an amazing stay, James the GM was fantastic. Would definitely recommend for a wonderful opulent stay.
Stayed 2 nights in Dec 2024

6/10 Okay

Rick

Traveled with family
Liked: Cleanliness
Hotel was refurbished from what appeared to be an apartment building. It was close to harbor and some restaurants. We wanted to see a different area of Edinburgh so we stayed here in Leith.
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel, in a perfect location!
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Stayed 1 night in Nov 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Malmason Edinburgh.
Great location and a lovely hotel. Staff are friendly and the room we had was great. The bed was very comfortable. I would recommend this hotel as a fantastic base to explore Edinburgh.
Stayed 1 night in Dec 2024

6/10 Okay

David

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

Gary

Liked: Staff & service
Disliked: Cleanliness
Not a Luxury suite!!
We booked a suite for this trip thinking 4* hotel in the centre of Edinburgh it’s going to be pretty good… At check in we told you have a fabulous suite on the 10th floor, but the lift only goes to the 8th floor and that we would have to “work a little harder for our luxury suite” and had 2 flights of stairs to climb. The suite it’s self, well I wouldn’t call it a suite more of deluxe room, no separate seating area, sofa etc that you would expect in a suite. Quite spacious with a bath in the room and an average bathroom. The area where the bed was carpeted with wooden beading around it but the carpet was tatty, frayed and dirty also the beading was quite rough and sharp in places. We arrived on the Friday and there were trays, plates and glasses with someone’s left overs sitting in the stairway they were still there on Sunday afternoon!!! When paying over £1100 for a 3 night stay I would expect a better SUITE than what was provided. The staff on the whole were very friendly and the hotel was clean and in a great location. From seeing into one of the standard rooms I don’t see how the price difference can be justified 🤔
Stayed 3 nights in Nov 2024

10/10 Excellent

Michael John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Malmaison was great however I booked through Expedia, I searched for myself, wife and child. I had to pay £25 a night for a bed for her, not the hotels fault & an extra £23 for breakfast… so hit with an extra £96. Emailed Expedia to complain no reply, take my advice don’t use Expedia!!
Stayed 2 nights in Nov 2024

6/10 Okay

Nichaela

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Lovely stay at the Malmaison in Edinburgh City, very friendly and helpful staff at the reception desk. Very close to the huge shopping centre and plenty of restaurants to choose from within walking distance.The only negative point was the terribly slow service in the hotel bar, both nights we sat for over 20 minutes waiting to be served and eventually gave up and went elsewhere because of this.
Stayed 3 nights in Nov 2024